Exams for service management for management's students

20 results

Exams with most views in service management

Intangible Dominant - Services Marketing - Exam

Intangible Dominant, Tangible Dominant, Product Components, Service Components, Distinguish Services, Product Marketing, Service Employee, Service Brand, Servqual Measure, Measuring Service Quality are major points from questions of exam paper. Th...

Blueprinting - Services Marketing - Exam

Dramaturgical Approaches, Servicescapes, Servuction, Marketing Implications, Distinguishing Characteristics, Frameworks, Conceptual Frameworks, Marketing Manager, Galway City, Uses and Weaknesses are major points from questions of exam paper. This...

Zone of Tolerance - Services Marketing - Exam

Zone of Tolerance, Influence Adequate, Desired and Predicted Service, Service Quality, Factors Leading, Consumer Decision, Risk On the Process, Service Blueprint, Levels and Zones, Generic Template are major points from questions of this exam pape...

Most downloaded exams in service management

Intangible Dominant - Services Marketing - Exam

Intangible Dominant, Tangible Dominant, Product Components, Service Components, Distinguish Services, Product Marketing, Service Employee, Service Brand, Servqual Measure, Measuring Service Quality are major points from questions of exam paper. Th...

Blueprinting - Services Marketing - Exam

Dramaturgical Approaches, Servicescapes, Servuction, Marketing Implications, Distinguishing Characteristics, Frameworks, Conceptual Frameworks, Marketing Manager, Galway City, Uses and Weaknesses are major points from questions of exam paper. This...

Zone of Tolerance - Services Marketing - Exam

Zone of Tolerance, Influence Adequate, Desired and Predicted Service, Service Quality, Factors Leading, Consumer Decision, Risk On the Process, Service Blueprint, Levels and Zones, Generic Template are major points from questions of this exam pape...

Service Blueprint - Managing Services - Exam

Service Blueprint, Series of Levels and Zones, Construct a Generic, Proper Sequence, International Marketing Theory, Relevant for People Processing, Marketing Communications, Cordinating Services, Manage Demand and Supply, Acknowledged Characteris...

Marketing Implications - Services Marketing - Exam

Marketing Implications, Differentiate Services, Servuction Model, Relevance for a Fast Food, Role of Customer, Servqual Measure, Measuring Service Quality, Leaky Bucket, Service Managers, Service Firms are major points from questions of exam paper...

Latest exams uploaded in service management

Advantages - Services Marketing - Exam

Advantages, Gaps Model, Service Quality, Retail Bank, Detail the Components, Extended Marketing, Mix for Services, Marketing Manager, Strategic Options Available, International Market are major points from questions of exam paper. This exam paper...

Blueprinting - Services Marketing - Exam

Dramaturgical Approaches, Servicescapes, Servuction, Marketing Implications, Distinguishing Characteristics, Frameworks, Conceptual Frameworks, Marketing Manager, Galway City, Uses and Weaknesses are major points from questions of exam paper. This...

Extended Marketing - Services Marketing - Exam

Extended Marketing, Components, Marketing Manager, Hotel in Galway, Strategies Presented, Palmer, New Services, Service Quality, Marketing Managers, Concept of Dramaturgy are major points from questions of exam paper. This exam paper is directly f...

Forecasting - Services Marketing - Exam

Forecasting, Fundamental Characteristics, Services Marketing, Development Process, Two Sources of Information, Service Blueprint, Detail the Elements, Process for Services, Underlying Need, Mazlows Hierarchy are major points from questions of exam...