Medical Terminology and Malpractice: Important Answers and Concepts, Exams of Nursing

Download Medical Terminology and Malpractice: Important Answers and Concepts and more Exams Nursing in PDF only on Docsity! AMCA - CMA Pre-Test questions with 100% correct answers 2024 The opening inside the skull that holds the brain is the: Select one: a. Cranial cavity b. Thoracic cavity c. Nasal cavity d. Orbital cavity - correct answersThe dorsal cavity is divided into the cranial cavity (which houses the brain) The correct answer is: Cranial cavity A crime punishable by a fine or imprisonment for less than one year is known as a: Select one: a. Felony b. Arbitration c. Misdemeanor d. Mitigation - correct answersMisdemeanors are less serious crimes than felonies and re punishable by fines or imprisonment up to a year or less. The correct answer is: Misdemeanor Professional negligence is also called: Select one: a. Malfunction b. Malpractice c. Arbitration d. Malice - correct answersMedical negligence is commonly known as malpractice The correct answer is: Malpractice Which of the following items is the most important for assistive personnel to keep in mind during their daily routine in medical settings? Select one: a. Confidentiality b. Burglary c. Consent d. Privilege granted to a physician - correct answersIn the Standard of Care the first item the medical assistant should uphold is maintaining confidentiality The correct answer is: Confidentiality In which of the following situations is it permissible to release information from a patient's records? Select one: a. When an attorney requests it b. When the patient's best friend requests it c. When the patient's employer requests it d. When a court requests it by means of a subpoena - correct answersThe law may require the physician to release the record when a court subpoenas it The correct answer is: When a court requests it by means of a subpoena Under which of the following circumstances is it permissible to release information from a patient's records? Select one: a. When the patient signs a release b. When the patient has signed a living will c. When the physician calls to request it d. When the insurance company signs a release - correct answersInformation can be released only after a patient signs a release statement The correct answer is: When the patient signs a release This cavity contains the heart and lungs, among other organs. Select one: a. Nasal b. Orbital c. Thoracic d. Cranial - correct answersThe thoracic cavity contains the lungs, heart, esophagus and trachea The correct answer is: Thoracic Located near the back of the body, this body cavity is a continuous internal opening that includes the cranial and spinal cavities. Select one: a. Transverse plane b. Posterior (dorsal) cavity c. Pelvic cavity d. Abdominal cavity - correct answersThe dorsal cavity is divided into the cranial cavity and the spinal cavity The correct answer is: Posterior (dorsal) cavity\ This is the scrubbing of instruments with special brushes and detergents to remove blood, mucous, etc. Select one: a. Sanitization b. Distillation c. Sterilization Which suture size listed below is the thickest? Select one: a. 5-0 b. 1-0 c. 7-0 d. 0-0 - correct answersSuture materials come in thicknesses ranging from size 11-0 (smallest) to size 7 (largest) The correct answer is: 0-0 The patient has a history of cardiovascular disease. Which of the following tests would not be used as a screening procedure? Select one: a. ECG b. Colonoscopy c. Blood work d. Chest x-ray - correct answersA colonoscopy is done to visualize the large intestine and also to screen for colon cancer. The correct answer is: Colonoscopy Which plane divides the body into right and left portions? Select one: a. Lateral b. Frontal c. Transverse d. Sagittal - correct answersA sagittal plane divides the body into left and right portions The correct answer is: Sagittal The term meaning close to the point of attachment is: Select one: a. Proximal b. Medial c. Superior d. Distal - correct answersProximal means close to the point of attachment or to the trunk of the body The correct answer is: Proximal Which most accurately states the purpose of coding? Select one: a. Coding identifies patients in a database b. Coding is used to track a physician's payments c. Coding helps physicians with the diagnosis d. Coding determines the reimbursement of medical fees - correct answersThe combination of diagnostic codes and procedure codes provides the basis for healthcare reimbursement The correct answer is: Coding determines the reimbursement of medical fees As you are taking vitals of an elderly patient, he begins to question you about his medication and possible side effects. What is the best action to take? Select one: a. Listen and explain that the doctor is the best one to have this discussion with b. Listen and tell the patient you will call the pharmacy to see if there are any other options c. Ignore the patient and pretend to listen d. Listen and advise the patient on what to take - correct answersAs part of the patient advocacy, anything that can be misconstrued as medical advice should be avoided The correct answer is: Listen and explain that the doctor is the best one to have this discussion with In which of the following positions, used for the examination of the rectum, does the patient lie on the left side with the left leg slightly flexed? Select one: a. Dorsal Recumbent b. Lithotomy c. Prone d. Sims' - correct answersThe Sims Position is used during anal or rectal exams The correct answer is: Sims' Which of the following practices is most important for maintaining medical asepsis? Select one: a. Allowing the exam room to air out after each patient b. Washing your hands before and after each patient contact c. Wearing gloves and goggles during all examinations d. Making sure your vaccinations are up-to-date - correct answersHand sanitizing is one of the best means of reducing the spread of microorganisms in a health care facility The correct answer is: Washing your hands before and after each patient contact Using a stethoscope, the artery most commonly used for taking a patient's pulse is: Select one: a. Radial b. Temporal c. Apical d. Carotid - correct answersThe apical pulse (the heartbeat at the apex of the heart) can be heard with a stethoscope The correct answer is: Apical You've taken a patient's temperature and recorded it as 96.9°F. Later, the physician asks you to convert this measurement to Celsius. What is the patient temperature in Celsius? Select one: a. 21.8 b. 116.8 c. 37.9 d. 36.1 - correct answersThe formula for Fahrenheit to Celsius is 96.9 (F-32) x 5/9 = ? 96.9 - 32 x 5/9 = ? The correct answer is: 36.1 Which of the following is not considered a vital sign? Select one: a. Pulse Rate b. Weight c. Respiration d. Blood pressure - correct answersVital signs include temperature, pulse, respirations, blood pressure and pain The correct answer is: Weight Which muscle acts to abduct and extend the arm at the shoulder? Select one: a. Bicep b. Deltoid c. Tricep d. Gluteus Maximus - correct answersThe deltoid acts to abduct and extend the arm at the shoulder The correct answer is: Deltoid Pointing the toes downward is known as: Select one: a. Plantar flexion b. Abduction c. Pronation d. Dorsiflexion - correct answersPointing the toes down is known as plantar flexion The correct answer is: Plantar flexion Which heart valve is between the left atrium and the left ventricle? Select one: Select one: a. Hypodermic syringe b. Tuberculin syringe c. Cartridge d. Insulin syringe - correct answersA cartridge is a small barrel pre-filled with a sterile drug The correct answer is: Cartridge Which of the following muscles is commonly used for intramuscular injections in the infant? Select one: a. Deltoid b. External oblique c. Internal oblique d. Vastus lateralis - correct answersThe vastus lateralis site is good because it is large and a thick muscle that is developed before the child begins to walk The correct answer is: Vastus lateralis What is the function of hemoglobin? Select one: a. Simulate red bone marrow b. Carry oxygen from the lungs and to carry carbon dioxide from the tissues to the lungs c. Fight off infection d. Help destroy bacteria, toxins and viruses - correct answersThe function of hemoglobin is to carry oxygen from the lungs to the body tissues and to carry CO2 from the tissues to the lungs The correct answer is: Carry oxygen from the lungs and to carry carbon dioxide from the tissues to the lungs Medication applied in patch form is called: Select one: a. Tine test b. Topical ointment c. Transdermal d. Buccal - correct answersA drug administered through the transdermal patch is absorbed through the skin directly into the bloodstream The correct answer is: Transdermal An optional health benefits program offered to persons signing up for Social Security benefits is: Select one: a. Medicaid b. Medicare Part A c. TRICARE d. Medicare Part B - correct answersMedicare Part B is voluntary and members must pay income based premiums to enroll The correct answer is: Medicare Part B Which term refers to the control of bleeding? Select one: a. Hemoglobin b. Hemostasis c. Hematocrit d. Platelets - correct answersHemostasis is the process of forming blood clot to stop the leakage of blood The correct answer is: Hemostasis One example of PPE includes: Select one: a. ID Tag b. Scrub shirt c. Face shield d. Stethoscope - correct answersGloves, masks, eye/face shield, gowns and or lab coats make up standard PPE The correct answer is: Face shield An instrument used to clear a blockage is a: Select one: a. Scalpel b. Probe c. Retractor d. Syringe - correct answersProbes are used to explore wounds or body cavities to locate or clear blockages The correct answer is: Probe In the bookkeeping system, things of value relating to the practice are called: Select one: a. Credits b. Liabilities c. Assets d. Debits - correct answersAn asset is anything owned by the company The correct answer is: Assets Accounts receivable is: Select one: a. A record of all monies due to the practice b. Outstanding inventory bills c. The amount of money a practice makes each month d. The people the practice owes money to - correct answersAccounts receivable is the total owed to the practice but not yet received The correct answer is: A record of all monies due to the practice A jagged, open wound of the skin is a/an: Select one: a. Incision b. Laceration c. Puncture d. Abrasion - correct answersA laceration is a jagged, open wound in the skin that can extend down into the underlying tissue The correct answer is: Laceration You are preparing a patient for an examination when she claims that she is nauseous. She begins to vomit bright, red blood. Which PPE would be the most appropriate to wear in this situation? Select one: a. Gloves, face shield, and gown b. Face shield, gown, and booties c. Goggles, gown and uniform d. Gown, gloves and booties - correct answersGloves, face shield and gown are standard PPE for protection against bodily fluids. The correct answer is: Gloves, face shield, and gown Sterile materials used to cover an incision are: Select one: a. Dressings b. Drapes c. Sterile strips d. Bandages - correct answersDressings are sterile materials used to cover an incision The correct answer is: Dressings A very busy phlebotomist misidentifies the patient when collecting a specimen for transfusion preparation. The possible misdiagnosis of blood type could cause the patient's death. If the phlebotomist's action results in injury, the wrongful act is called: Select one: Which of the following irregularities on an ECG would be considered the most severe? Select one: a. A- fib b. Tachycardia c. PVC d. V-fib - correct answersV-Fib is the most common cause of cardiac arrest - it is an abnormal heart rhythm The correct answer is: V-fib The heart's ability to create its own electrical impulse is known as: Select one: a. Contractility b. Automaticity c. Excitability d. Conductivity - correct answersAutomaticity is the ability of the heart to initiate an electrical impulse without being stimulated by an independent source The correct answer is: Automaticity Choose the term that refers to protection from infectious disease. Select one: a. Asepsis b. Antibody c. Antigen d. Immunity - correct answersProtection from infectious disease is known as immunity The correct answer is: Immunity Which type of precautions would be used for a patient who has pulmonary tuberculosis? Select one: a. Reverse b. Airborne c. Contact d. Droplet - correct answersPathogens can be transmitted to a new host through the air. If contaminated droplets are inhaled diseases including influenza and tuberculosis may be contracted The correct answer is: Airborne The abbreviation for the virus that causes acquired immune deficiency syndrome (AIDS) is: Select one: a. HIV b. HCV c. HAV d. HBV - correct answersHIV is a virus that infects and gradually destroys components of the immune system. AIDS is the condition that results from the advanced stage of this viral infection The correct answer is: HIV A person who has recovered from a particular virus and has developed antibodies against that virus is said to be: Select one: a. Susceptible b. Immune c. Infectious d. A carrier - correct answersA person develops immunity by having an infectious disease caused by pathogens, subsequently the body makes antibodies to defend against the virus The correct answer is: Immune Which of the following would appear in the past history (PH) section of a patient's medical history? Select one: a. Hospitalizations b. Insurance carrier c. Review of symptoms d. Chief complaint - correct answersPast history includes childhood diseases, major illnesses, injuries and hospitalizations The correct answer is: Hospitalizations An example of a disease requiring droplet isolation is: Select one: a. Rubeola b. Scabies c. Varicella d. Pertussis - correct answersPertussis is caused by bacteria and is transmitted by direct/indirect contact The correct answer is: Pertussis A suffix is an element of a word that: Select one: a. Follows the root of the word b. Establishes its basic meaning c. Makes pronunciation easier d. Precedes the root of the word - correct answersA suffix is a word element placed at the end of a word that changes the meaning of a word The correct answer is: Follows the root of the word What word is used to describe the breakdown of red blood cells? Select one: a. Erythrocytosis b. Erythma c. Hemolysis d. Hemostasis - correct answersHemolysis is the destruction of RBC's with release of hemoglobin into plasma The correct answer is: Hemolysis When applying chest leads, V2 is placed: Select one: a. At the fourth ICS, left sternal border b. At the fifth ICS, left midclavicular line c. Midway between V3 and V5 d. At the fourth ICS, right sternal border - correct answersV2 is placed at the 4th intercostal space, left sternal border The correct answer is: At the fourth ICS, left sternal border This prefix means "outside": Select one: a. Dys b. Mal c. Anti d. Exo - correct answersExo means outside or outward The correct answer is: Exo Which body organ is primarily affected in a person with pulmonary disease? Select one: a. Stomach b. Brain c. Kidney d. Lungs - correct answersPulmonology is the study and treatment of diseases of the respiratory system. The Respiratory system include the trachea, bronchial tubes, lungs and alveoli The correct answer is: Lungs Hepatitis means: Select one: b. Sole or bottom c. Top of the foot d. Heel portion - correct answersAcceptable areas for heel puncture is the medial/lateral area of the plantar (bottom) surface of the heel The correct answer is: Sole or bottom An example of a dorsal cavity is the: Select one: a. Thoracic cavity b. Pelvic cavity c. Abdominal cavity d. Spinal cavity - correct answersthe dorsal cavity contains the cranium and the spine The correct answer is: Spinal cavity Who completes the patient's medical history form? Select one: a. The patient's immediate family b. The insurance company c. The patient d. The patient, the medical assistant, and the physician - correct answersThe medical history form may be started by the patient but will require input from the medical assistant and physician The correct answer is: The patient, the medical assistant, and the physician If you suspect that the patient you are preparing for examination is a victim of abuse, you should: Select one: a. Record your suspicions in their chart b. Talk to the patient c. Call the police right away d. Record the signs and notify the physician of your suspicions - correct answersAny signs of abuse and or a problem, report it to the physician The correct answer is: Record the signs and notify the physician of your suspicions Before you proceed with a patient interview, you should obtain: Select one: a. Chief complaint b. Signs and symptoms c. Any visible injuries d. Social and family history - correct answersThe social and family history provide the physician a background to the patient's medical history The correct answer is: Social and family history Wasting or decrease in size of a muscle because of inactivity is called: Select one: a. Uremia b. Rickets c. Myalgia d. Atrophy - correct answersAtrophy is the loss of muscle mass and strength that occurs with disease The correct answer is: Atrophy The integumentary system produces: Select one: a. Melatonin b. Melanin c. Trypsin d. Surfactant - correct answersAnother cell type of the epidermis is the melanocyte which makes melanin The correct answer is: Melanin Anthropometric measurements: Select one: a. Are only taken in infants b. Include vital signs c. Are not taken in adults d. Include height and weight - correct answersAnthropometry is the science of size, proportion, weight and height The correct answer is: Include height and weight The heart is surrounded by a thin fluid-filled sac called the: Select one: a. Epicardium b. Pericardium c. Endocardium d. Myocardium - correct answersA membrane called the pericardium covers the heart and the large blood vessels attached to It The correct answer is: Pericardium The middle layer of the heart is called the: Select one: a. Endocardium b. Myocardium c. Epicardium d. Pericardium - correct answersThe middle layer is the thickest layer of the wall and is comprised primarily of cardiac muscle - this is known as the myocardium The correct answer is: Myocardium How many chambers are there in the human heart? Select one: a. 1 b. 4 c. 2 d. 6 - correct answersThe heart contains 4 hollow chambers - two on the left and two on the right The correct answer is: 4 Hyperpnea is: Select one: a. Inability to breath during an MRI b. Shallow, gasping breaths c. A low respiratory rate d. Deep, gasping breaths - correct answersHyperpnea is abnormally rapid, deep or labored breathing The correct answer is: Deep, gasping breaths Coordination of benefits means that: Select one: a. The secondary insurance is always filed before the primary insurance b. The codes used are coordinated between procedure and diagnostic code c. Services are coordinated between the primary and secondary patient insurance d. The physician and patient coordinate health-care costs and codes - correct answersCoordination of Benefits (COB) is only applicable when the patient has multiple insurance policies The correct answer is: Services are coordinated between the primary and secondary patient insurance The heart muscle gets its blood supply from the: Select one: a. Pulmonary arteries b. Carotid arteries c. Coronary arteries d. Pulmonary veins - correct answersThe tissues of the heart receive their blood supply through the coronary arteries The correct answer is: Be funded by the employee and is not subject to federal or state taxes A solution used to clean the site before routine venipuncture is: Select one: a. Providone-iodine b. 70% methanol c. 5.25% sodium hypochlorite d. 70% isopropyl alcohol - correct answersThe most commonly used antiseptic for routine blood collection is 70% isopropyl alcohol. The correct answer is: 70% isopropyl alcohol Diaphoresis is another term for: Select one: a. Prolonged fever b. Sweating c. Diarrhea d. Low blood pressure - correct answersCould be associated with cardiovascular disorders, diaphoresis is also known as excessive sweating The correct answer is: Sweating Which of these instruments would a physician use to examine a patient's throat? Select one: a. Laryngeal mirror b. Scapula c. Stethoscope d. Tuning fork - correct answersA laryngeal mirror is used to observe the pharynx and oral cavity The correct answer is: Laryngeal mirror Which of the following stopper colors identifies a tube used for coagulation testing? Select one: a. Lavender b. Green c. Light-blue d. Red - correct answersGreen is used for plasma determinations in chemistry, lavender is used for whole blood and routine immunology tests, red is for serum determination in chemistry and light-blue is for coagulation determinations The correct answer is: Light-blue Heparin prevents blood from clotting by: Select one: a. Binding calcium b. Chelating thrombin c. Activating calcium d. Inhibiting thrombin - correct answersHeparin prevents clotting by inhibiting the formation of thrombin The correct answer is: Inhibiting thrombin What is the purpose of an antiglycolytic agent? Select one: a. It preserves glucose b. It inhibits the electrolyte breakdown c. It enhances the clotting process d. It prevents clotting - correct answersAn antiglycolytic agent is a substance that prevents the breakdown of glucose The correct answer is: It preserves glucose To examine by touch or feel is to: Select one: a. Ambulate b. Pronate c. Anchor d. Palpate - correct answersThe physician uses palpation (touch) extensively in the general physical exam The correct answer is: Palpate What is the purpose of the regular physical examination? Select one: a. To keep the patient's status as current b. To maintain the patient's health and prevent disease c. To meet the needs of the insurance company d. To identify any disease or condition the patient may not be aware of - correct answersA regular physical is recommended as to set a benchmark for health indicators (weight, blood pressure, etc) as well as to maintain the patient's health and prevent disease The correct answer is: To maintain the patient's health and prevent disease You want to convey an open posture while communicating with a patient. What should you do? Select one: a. Lean back gently facing the patient b. Lean forward and avoid eye contact with the patient c. Lean forward in your chair facing the patient d. Fold your arms and lean forward while looking into the patient's eyes - correct answersOpen posture - friendliness and receptiveness. You face the other person and lean forward in the chair The correct answer is: Lean forward in your chair facing the patient A fixed-dollar amount the subscriber must pay or "meet" each year before the insurer begins to cover expenses is the: Select one: a. Co-insurance b. Premium c. Deductible d. Copayment - correct answersA fixed dollar amount that must be paid by the insured for charges of providers The correct answer is: Deductible The horizontal flat line that separates the various waves on the ECG strip represents: Select one: a. A segment b. The baseline c. An interval d. The amplitude - correct answersThe length of the wave or the length of the wave with a segment is known as an interval. The horizontal flat line that separates the various waves is the baseline The correct answer is: The baseline Which of the following tasks are considered within the scope of practice for a medical assistant? Select one: a. Diagnosing a patient b. Performing a physical examination c. Collecting specimens for diagnostic treatment d. Prescribing treatment for a patient - correct answersThe role of the medical assistant is not to diagnose, prescribe or perform an examination. The collection of a specimen fall under the scope of practice for a medical assistant The correct answer is: Collecting specimens for diagnostic treatment The ____________ codes are considered to be the most important of the CPT codes.: Select one: a. Level II b. Add-on c. E/M d. "Have you had this procedure before?" - correct answersGloves, tourniquets, and adhesive bandages contain elements such as latex and can cause mild to severe reactions The correct answer is: "Are you allergic to anything that you know of?" Select the proper method of urine specimen collection that will avoid contamination. Select one: a. Avoiding urinating directly into the urine container b. Asking the patient to wear gloves during collection into the container c. Adding a preservative to the midstream container d. Avoiding touching the inside of the container or the lid - correct answersThe medical assistant must instruct the patient to avoid touching the inside of the container and the lid The correct answer is: Avoiding touching the inside of the container or the lid Which ECG lead is considered bipolar? Select one: a. aVR b. II c. aVF d. V4 - correct answersThe bipolar lead of the 12-lead ECG are the first three leads - I, II, III The correct answer is: II The serum or plasma of a lipemic specimen appears: Select one: a. Dark yellow b. Pink to red c. Cloudy white d. Foamy pink - correct answersA specimen may appear cloudy if the patient has ingest fatty substances The correct answer is: Cloudy white A lipemic specimen is a clue that the patient was probably: Select one: a. In a basal state b. Dehydrated c. Not fasting d. Jaundiced - correct answersa sample that appears lipemic is an indication that the patient was not fasting The correct answer is: Not fasting A 12 hour fast is normally required in testing for this analyte: Select one: a. Bilirubin b. Calcium c. Triglycerides d. Electrolytes - correct answersTest results most critically affected in a non-fasting situation are those for glucose, cholesterol triglycerides and or lipids The correct answer is: Triglycerides A blood smear is: Select one: a. Blood collected on a special filter paper b. Blood used to identify the types of bacteria c. Blood made from a heparinized specimen d. Blood spread out on a microscope slide - correct answersA drop of freshly collected blood to a prepared microscope slide is necessary for some tests. The correct answer is: Blood spread out on a microscope slide The patient has complained of nausea and vomiting for several days. The physician will most likely prescribe or administer: Select one: a. An antidiarrheal b. An antiemetic c. A laxative d. An antacid - correct answersAn antiemetic such as prochlorperazine will stop nausea and vomiting and can be prescribed or administered in severe cases The correct answer is: An antiemetic Breathing is regulated by the: Select one: a. Medulla Oblongata b. Pituitary Gland c. Thyroid d. Hypothalmus - correct answersBreathing is controlled by the respiratory center of the brain which is located in the pons and medulla oblongata The correct answer is: Medulla Oblongata Gauze pads are used to: Select one: a. Prevent the spread of infection b. Apply pressure on the venipuncture site following a blood draw c. Handle lab samples d. Provide comfort to the patient - correct answersGauze pads or sponges are use in various clinical areas. Cotton or rayon balls may be used but are not recommended because of their tendency to stick to the site. The correct answer is: Apply pressure on the venipuncture site following a blood draw Whorls are related to capillary puncture are: Select one: a. Spiral patterns of fingerprints b. Formations seen in blood films c. Newborn screening blood spots d. Blebs created during skin tests - correct answersWhorls are a spiral arrangement, as in the ridges on the finger that make up the fingerprint The correct answer is: Spiral patterns of fingerprints Cystitis is a(n): Select one: a. Inflammation of the bladder b. Infection of the nephritis c. Obstruction of the ureter d. Disorder of the kidneys - correct answersCystitis is a urinary bladder infection The correct answer is: Inflammation of the bladder According to the Patient Care Partnership, which of the following is a patient right? Select one: a. To participate in research without informed consent b. To expect continuity of care c. To waive payment if treatment is unsatisfactory d. to obtain information about family members' healthcare - correct answersIn the Patient Care Partnership the patient should expect high quality medical care as well as informed involvement in the care received The correct answer is: To expect continuity of care Lidocaine is a type of: Select one: a. Anesthetic b. Diuretic c. Antihypnotic d. Antibiotic - correct answersLidocaine is the most commonly used anesthetic often used as a topical gel The correct answer is: Anesthetic The correct answer is: Release of Information Hematopoiesis is: Select one: a. Creation of fluid in the bone marrow b. Creation of new blood cells c. The shape of red blood cells d. The clotting factor in a person - correct answersHematopoiesis is blood cell production; also known as hemopoiesis The correct answer is: Creation of new blood cells Which food is a good source of folate? Select one: a. Liver b. Leafy green vegetables c. Chicken d. Carrots - correct answersChicken is a good source of protein and carrots are an excellent source of Vitamin D. Liver is great for the B vitamins. Leafy green vegetables are a great source of folate. The correct answer is: Leafy green vegetables Which of the following is a clinical duty? Select one: a. Calling an insurance company b. Scheduling appointments c. Checking for precertification for a patient d. Obtaining medical history of a new patient - correct answersScheduling appointments and insurance tasks would be considered administrative tasks. Obtaining a medical history is considered clinical and well within the scope of practice for a medical assistant The correct answer is: Obtaining medical history of a new patient Empathy is the ability to: Select one: a. Keep you calm during an emergency b. Lose your temper in an emergency c. Care and respect for the health and welfare of your patients d. Feel sorry for homeless people - correct answersEmpathy is feeling with someone and sympathy is feeling for someone The correct answer is: Care and respect for the health and welfare of your patients Which specialist diagnoses and treats disorders of the stomach and intestines? Select one: a. Gastroenterologist b. Internist c. Podiatrist d. Gerontologist - correct answersA gastroenterologist is a physician who specializes in the diagnosis, treatment or management of diseases related to the digestive system The correct answer is: Gastroenterologist You should leave some time slots open during the schedule each day to: Select one: a. Allow enough time for the doctor to return calls b. Make room in the schedule for emergencies and delays c. Provide the staff enough time for breaks d. Allow room for patients to make their own appointments - correct answersThe practice of adding buffer time to the schedule gives extra time to accommodate emergencies, walk-ins, and other demands on the provider's schedule The correct answer is: Make room in the schedule for emergencies and delays In a letter, the letters "ENC." Indicates which of the following: Select one: a. Entitles b. In case you didn't know c. Carbon Copy d. Enclosure - correct answersAn enclosure is something that is included with a letter and it is abbreviated Enc. and it is placed two spaces down from the identification line The correct answer is: Enclosure The purpose of an agenda is to: Select one: a. Send a reminder about an upcoming meeting b. Set the tone of the meeting c. Communicate the summary of the meeting d. Give an outline of topics to be discussed at an upcoming meeting - correct answersThe purpose of an agenda is to outline briefly the topics to be discussed at a meeting The correct answer is: Give an outline of topics to be discussed at an upcoming meeting Correspondence that contains information about a patient should be marked: Select one: a. With the patient's name and diagnosis b. Personal c. Urgent d. Confidential - correct answersthe outside of envelopes should be marked confidential when the correspondence contains information about a patient The correct answer is: Confidential What is an example of protected health information? Select one: a. Physician's number b. Published statistics from the internet c. First and last name associated with a diagnosis d. Insurance company mailing address. - correct answersInformation designated by HIPAA that could be used to identify an individual including the patient's name, address, phone number and a diagnosis associated with that person cannot be given out by any means The correct answer is: First and last name associated with a diagnosis