"Guaranteed: With this service, an application provides a characterization of its expected traffic profile, and the service determines the end-to-end delay that it can guarantee. Controlled load: The service tightly approximates the behavior visible to applications receiving best-effort service under unloaded conditions. There is no specified upper bound on the queuing delay through the network. However, the service ensures that a very high percentage of the packets do not experience delays that greatly exceed the minimum transit delay (i.e., the delay due to propagation time plus router processing time with no queuing delays). Best effort: The normal processing provided over an IP-based internet."
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