Provide the details of soft criteria in organizational psychology.

I was wondering how can one obtain a Soft Criteria in an organization.
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"Soft Criteria These are the subjective criteria. Soft criteria have a personal touch and require a degree of judgment i.e., sense of humor, congeniality, creativity etc. - For example the best student of your college may be selected on the basis of her grades, or her interaction with fellow students, or both i.e., soft as well as hard criteria. Source: http://in.docsity.com/en-docs/Organizational_Psychology-Introduction_to_Psycology-Lecture_Handout_"
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