"The benchmarking process typically follows these steps. a) A benchmarking planning team is formed. The team’s initial task is to identify what is to be benchmarked, identify comparative organizations, and determine data collection methods. b) The team collects internal and external data. c) The data is analyzed to identify performance gaps and to determine the cause of the difference. d) An action plan is prepared and implemented."
Add a comment
to see other 2 answers