What do you know about RMA?

Hey guys. I am preparing for my mid-term examination. Can you help me on this topic.
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A return ware agreement (RMA), go back things consent (RGA), or even come back ware contract (almost never return substance authorisation) is the process of getting a program remedied or maybe swapped out as a way to be handed a reimbursement or maybe course credit for one more product or service on the same retail merchant or firm from the item's warrant point.
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Your RMA physical process as well as the issuance of an RMA can be a crucial gatekeeping minute in the inverse strategies cycle. This phrase is usually found in the particular electronics business in assistance agreements, as outlined by which the purchaser dividends the merchandise to the company and also gets a whole new or perhaps repaired merchandise rear, usually with the added warrantee about the went back product or service.
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