What is Elicitation?

i want an explanation on the term Elicitation.
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–Process of identifying needs–Involves social, communicative issues and Technical issues–Involves technical staff working with customers to find out about the application domain, the services that the system should provide and the system’s operational constraints.–May involve end-users managers engineers May involve end-users, managers, engineers involved in maintenance, domain experts, trade unions etc These are called stakeholders unions, etc. These are called stakeholders. Source:
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elicitation is usually to obtain files /Demands shape an additional source/human being..
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