Download 2024 FINAL EXAM UTC QUESTIONS LATEST UPDATE 2024 WITH 100% DETAILED VERIFIED ANSWERS and more Exams Business Administration in PDF only on Docsity! 2024 FINAL EXAM UTC QUESTIONS LATEST UPDATE 2024 WITH 100% DETAILED VERIFIED ANSWERS Who is UTC? United Technology Corporation UTC is a $31 billion global corporation UTC has ____________ business units and __________ research center? 7;1 UTC is a major contractor for who? U.S. Government including the department of defense. What happened to UTC in 1980s? Implicated in defense industry pricing scandal. Ask to repay $40 million in profits. Declined to make the payment. What did UTC develop in 1986? Founding member of the Defense Industry Initiative. Developed education program, goal was to increase level of self-regulation by defense contractors. What is UTC globally recognized for? Global ethics and compliance program. Why were UTC's problem so widely spread (part 1)? Lack of checks and balances with the defense industry. (wide spread inefficiencies, opportunity to engage in "fraud, waste, and abuse" Why were UTC's problem so widely spread (part 2)? Reliance on self regulation (defense industry initiative) by contractors. Why were UTC's problem so widely spread (part 3)? Nature of military contracts design. Fixed prices for main program of goods and services Spare-parts prices negotiated later in contract life cycle. Motive and opportunity to recoup losses on main contract. What year did UTC publish its code of ethics? 1990. 5 major company commitments. Emphasizes personal accountability for ethical decision making. Who did UTC acquire in 2003? Chubb What is Chubb? A British firm specializing in fire and security systems. What did Chubb not have? A ethics and compliance program. What does Chubb employees need? Education on UTCs program and processes. Must convince Chubb employees of value of ethics program. Is Chubb decentralized or centralized? Decentralized. History of hundreds of small acquisitions. localized nature of security services. What are a moral persons traits? Integrity Honesty Trustworthiness What are a moral persons behaviors? Do the right thing Concern for people Being open Personal morality What are a moral persons decision making? Hold to values Objective/fair Concern for society Follow ethical decision rules What are a moral managers traits? Role modeling through visible action What are a moral managers behaviors? Rewards and discipline What are a moral managers decision making? Communicating about ethics and values. Strong Moral manager and weak moral person? Hypocritical leader Strong moral manager and strong moral person? Ethical leader Weak moral manager and weak moral person? Unethical leader Weak moral manager and strong moral person? Inconsistent leader UTC's industry is based on what? Contract bidding. What did it take for Chubb to make ethics policies? A scandal. UTC has what kind of structure? Formalized Chubb has what kind of structure? Multidimensional. What is specialization? They have only done things because there were the cheapest or easiest way to do things opposed to the safest or most efficient. What is formalization? There weren't any universal policies to ensure consistency. Unethical behavior is easy to find in this area. What is centralization? Chubb had regional HQs around 5 different countries. Low organizational commitment and low tenure. Lack of centralized information systems. A strong culture drives what? One in that which the value of the people drive the strategic focus. Chubb was seen as a what company? Weak. Synergy is what? Shared value. In UTC who does the ethical compliance report to? Senior VP and general council (lawyer) What is the audit committee? Is who the ethical committee who has a checklist of compliance financially. Moral is what? Ethical judgement is called descriptive. The last two on the ethical cycle are what? Normative. In the framework of the Evaluation of Corporate Ethics and stakeholders, what is the most important stage? Stakeholders. By identify these stakeholders drives the model. Strategic ethical formulation is what? Where you form code of ethics and form policies and procedures. Strategic ethical implementation is what? Where ethics training programs, train what is important. Ethical monitoring is what? Ethics officers to monitor, someone accountable for ensuring that the policies are training. Ethical importance is what? The most important. Set the example by a manager. Having the proper rewards and discipline unethical behavior. Hypocritical is a weak moral manager and a strong moral person such as? Martha Stewart who dumped her stock after receiving insider information.