Download 2024 IAHSS BASIC OFFICER CERTIFICATION EXAM WITH 100 QUESTIONS AND 100% CORRECT ANSWERS and more Exams Health sciences in PDF only on Docsity! 1 | P a g e 2024 IAHSS BASIC OFFICER CERTIFICATION EXAM WITH 100 QUESTIONS AND 100% CORRECT ANSWERS / IAHSS BASIC TRAINING FOR HEALTHCARE SECURITY OFFICERS CERTIFICATION EXAM (LATEST!!) JUST RELEASED EXAM 2024 The basic structure of a typical healthcare organization resembles a a. Circle b. Pentagon c. Pyramid d. Straight line - CORRECT ANSWER>>>>b. Pyramid The most primary overriding concern of any security department should be a. Its image b. The safety and well-being of anyone in the facility c. The goals and mission if the entity employing the security services 2 | P a g e d. Cost-effectiveness - CORRECT ANSWER>>>>b. The safety and well-being of anyone in the facility Which accreditation body provides standards to address Environment of Care, Emergency Management, and Life Safety in the healthcare environment? a. The Joint Commission (TJC) b. Occupational Safety and Health Administration (OSHA) c. National fire and Protection Association (NFPA) d. American Society of Healthcare Engineers (ASHE) - CORRECT ANSWER>>>>a. The Joint Commission (TJC) According to IAHSS Hospital Crime Survey, assaults have a. Increased b. Decreased c. Remained the same d. Become less violent - CORRECT ANSWER>>>>a. Increased What are the two types of criminal acts? a. Burglaries and Felonies b. Misdemeanors and Felonies c. Larceny and Misconduct d. Misdemeanors and Larceny - CORRECT ANSWER>>>>b. Misdemeanors and Felonies Business offices are often measured by: a. Diagnosis-related groups (DRGs) b. The admission process c. Accounts receivable days (A/R days) 5 | P a g e d. Sweat - CORRECT ANSWER>>>>d. Sweat A class B fire extinguisher is used to fight what kind of fire? a. Flammable liquid fire b. Paper fire c. Electrical fire d. Wood fire - CORRECT ANSWER>>>>a. Flammable liquid fire Which is the best method to control a bomb threat? a. Wait for the threat to come in and see what happens b. Call the public health department to handle c. Relax because it is probably a hoax d. Prepare before the threat is received - CORRECT ANSWER>>>>d. Prepare before the threat is received The Joint Commission (TJC) requires how many disaster drills each year? a. Three b. One c. Two d. Six - CORRECT ANSWER>>>>c. Two The measurable indications that workplace violence programs should include are: a. Employee surveys, prior incidents, independent reviewers b. Independent reviewers, opinions of elected officials, prior incidents c. Employee surveys, environmental considerations, prior incidents 6 | P a g e d. Employee surveys, independent reviewers, engineering input - CORRECT ANSWER>>>>a. Employee surveys, prior incidents, independent reviewers Which of the following is NOT a misdemeanor? a. Simple assault b. Trespass c. Burglary d. Vandalism - CORRECT ANSWER>>>>c. Burglary According to statistics published by the National Association of Security Companies, how many states have NO regulations for security officers? a. Twelve b. Ten c. Five d. Eight - CORRECT ANSWER>>>>b. Ten Which organization requires the hospital to train forensic staff? a. Occupational Safety and Health Administration (OSHA) b. Environmental Protection Agency (EPA) c. The Joint Commission (TJC) d.National Fire and Protection Association (NFPA) - CORRECT ANSWER>>>>c. The Joint Commission (TJC) The Joint Commission Environment of Care Standards addresses how many areas? a. Seven b. Six 7 | P a g e c. Four d. Eight - CORRECT ANSWER>>>>a. Seven Which of the following is the definition of an interview? a. Questioning a party whom the officer suspects of criminal involvement b. Questioning a party whom the officer has no reason to believe is a suspect c. Questioning a suspect under the circumstances wherein the suspect would feel under the control of the officer d. Questioning family members of a suspect - CORRECT ANSWER>>>>b. Questioning a party whom the officer has no reason to believe is a suspect Hostage situations have which of the following characteristics? a. Events with no predictable chronology b. People being held against their will c. Release contingent upon demands d. Each of these - CORRECT ANSWER>>>>d. Each of these What are the two key elements in civil disturbance planning? a. Planning and Preparation b. Planning and Response c. Preparation and Response d. Preparation and Documentation - CORRECT ANSWER>>>>a. Planning and Preparation How many room sweeps are suggested to properly conduct a bomb search? 10 | P a g e d. Administration, Emergency Department, Obstetrics, Admitting - CORRECT ANSWER>>>>a. Administration, Emergency Department, Obstetrics, Pharmacy Which of the following do NOT regulate and accredit healthcare facilities? a. Centers for Medicare and Medicaid Services (CMS) b. International Association for Healthcare Security and Safety (IAHSS) c. Occupational Safety and Health Administration (OSHA) d. Joint Commission on Accreditation of Healthcare Organizations - CORRECT ANSWER>>>>b. International Association for Healthcare Security and Safety (IAHSS) The best way to avoid loss of patient valuables is: a. Lock them up b. Inventory them c. Place into a safe with double lock and key d. Discourage from bringing valuables into the facility - CORRECT ANSWER>>>>d. Discourage from bringing valuables into the facility Which organization developed a code of ethics for healthcare security? a. International Association for Healthcare Security and Safety (IAHSS) b. National fire and Protection Association (NFPA) c. Federal Emergency Management Agency (FEMA) 11 | P a g e d. Department of Public Health (DPH) - CORRECT ANSWER>>>>a. International Association for Healthcare Security and Safety (IAHSS) You cannot effectively patrol a facility unless you are: a. Are looking good b. Are prepared c. Are finished eating d. Have your radio - CORRECT ANSWER>>>>b. Are prepared Which organization requires the hospital to train forensic staff? a. Occupational Safety and Health Administration (OSHA) b. Environmental Protection Agency (EPA) c. The Joint Commission (TJC) d. National Fire and Protection Association (NFPA) - CORRECT ANSWER>>>>The Joint Commission (TJC) Which of the following is a physical environment consideration, as defined by the Joint Commission? a. Staffing competency b. Medical records c. Life safety d. Patient privacy - CORRECT ANSWER>>>>c. Life safety Security officers face sanctions under criminal law if they violate the constitutional or civil rights of a party or engage in criminal acts. The sanctions are in which two areas? a. Constitutional and Civil Rights b. Judicial and Constitutional Rights 12 | P a g e c. Civil and Judicial Rights d. Civil and Personal Rights - CORRECT ANSWER>>>>a. Constitutional and Civil Rights Which answer best describes security's role in a workplace violence program? a. Security is the sole department responsible for the workplace violence program b. Security has virtually no role in the workplace violence program c. Workplace violence programs are a partnership between security and many other healthcare disciplines d. State and federal governments dictate the role of security in workplace violence programs - CORRECT ANSWER>>>>c. Workplace violence programs are a partnership between security and many other healthcare disciplines A protection order is designed to do what? a. Provide a legal mechanism to enforce no contact between victim and assailant b. Begin the process of reconciliation between victim and assailant c. Protect the physical well being of the victim d. Both A and C - CORRECT ANSWER>>>>d. Both A and C Which of the following best describe de-escalation techniques: a. Do not provide limits b. Do not spend time listening to the individual c. Use listening skills and respond in a way that shows empathy 15 | P a g e c. An exercise with actual patients d. An exercise using a medical evacuation helicopter - CORRECT ANSWER>>>>b. Two exercises yearly Which of these is an operational function of security officers during emergency situations? a. Patient treatment b. Crowd control c. Spokesperson to the media d. Initiation of facility evacuation - CORRECT ANSWER>>>>b. Crowd control Which of the following categories is NOT part of a bomb threat plan? a. Establishing authority b. Searching for the bomb c. Pretension d. Receiving the threat - CORRECT ANSWER>>>>c. Pretension What is the most common delivery of a bomb threat? a. Called into the media b. By phone at the facility c. By email at the facility d. Delivered in person to the facility - CORRECT ANSWER>>>>b. By phone at the facility Which of the following is NOT a question on the Telephone Bomb Threat Checklist? a. What does the bomb look like? 16 | P a g e b. Where is the bomb? c. What is your name? d. How old are you? - CORRECT ANSWER>>>>d. How old are you? What is the recommended distance to evacuate in case of a bomb threat? a. Radius of 100 to 200 feet b. Radius of 200 to 300 feet c. Radius of 300 to 600 feet d. Radius of 500 to 1000 feet - CORRECT ANSWER>>>>d. Radius of 500 to 1000 feet Which of the following is NOT a reason terrorists use suicide bombers? a. Lack of an outfitted army b. Final way to have their views hears c. Most successful way of inflicting damage d. Affects the least people - CORRECT ANSWER>>>>d. Affects the least people Which of the following prohibits the unlawful use of force and violence against persons or property to intimidate or coerce a government? a. US Code of Federal Regulations b. Occupational Safety and Health Administration c. The Joint Commission d. US Department of Homeland Security - CORRECT ANSWER>>>>a. US Code of Federal Regulations 17 | P a g e What does the acronym ROARR stand for? a. Remember, Observe, Act, Record, React b. Report, Observe, Anticipate, React or Recommend c. Retreat, Order, Alert, Remember or Record d. None of the above - CORRECT ANSWER>>>>b. Report, Observe, Anticipate, React or Recommend Fire creates heat through many methods, Which of these is NOT a method by which fire spreads? a. Radiation b. Osmosis c. Conduction d. Convection - CORRECT ANSWER>>>>b. Osmosis What does the acronym NFPA stand for? a. National Federation of Protective Agencies b. Northern Fire and Police Association c. National Fire and Protection Agency d. None of the above - CORRECT ANSWER>>>>d. None of the above (National Fire and Protection Association) PASS is an acronym that describes what process? a. How to activate a fire alarm b. How to respond to a fire c. How to evacuate a building d. How to use a fire extinguisher - CORRECT ANSWER>>>>d. How to use a fire extinguisher 20 | P a g e Which position is the only one always staffed in Incident Command System applications? a. Operations Section Chief b. Incident Commander c. Information Officer d. Branch Director - CORRECT ANSWER>>>>b. Incident Commander In an Incident Command System, which General Staff position conducts tactical operations, develops the tactical objectives and organization, and directs all tactical resources? a. Finance/Administration b. Logistics c. Operations d. Planning - CORRECT ANSWER>>>>c. Operations In an Incident Command System, which Command Staff position is the conduit for information to internal and external stakeholders, including the media, or other organizations seeking information directly from the incident or event? a. Information Officer b. Liaison Officer c. Resource Officer d. Safety Officer - CORRECT ANSWER>>>>a. Information Officer Which of the following is NOT a basic feature of the Incident Command System? a. Common terminology b. Rigid, fixed use of personnel 21 | P a g e c. Span of control abilities d. Unity of command - CORRECT ANSWER>>>>b. Rigid, fixed use of personnel Which of the following is NOT a common type of identity theft? a. Theft of personal items b. Social engineering c. Cyber crime d. False identity - CORRECT ANSWER>>>>d. False identity Which of the following describes when the criminal uses the victim's personal information to create or open new financial accounts in the victim's name? a. Account hijacking b. Credit card fraud c. Database hacking d. Computer viruses - CORRECT ANSWER>>>>a. Account hijacking What is the best way to deter identity theft? a. Duplicate information sources b. No photocopying of information c. Preventative education d. Not using credit cards - CORRECT ANSWER>>>>c. Preventative education What is the number one factor in determining if the security force should be armed with firearms? a. A needs assessment 22 | P a g e b. The type of weapon c. Which state your facility is in d. How large a staff in the security force - CORRECT ANSWER>>>>a. A needs assessment Which of the following describes the outer zone in the theory of protection? a. Generally, the boundary of the property b. Footprint of the actual structure c. Inside the structure d. Footprint of the inside of the structure - CORRECT ANSWER>>>>a. Generally, the boundary of the property Which of the following describes the basic functions of lock sets? a. Manual, Office, Classroom, Storage, Passage b. Classroom, Electronic, Storage, Privacy, Passage c. Office, Classroom, Storage, Privacy, Passage d. Keyless, Office, Storage, Privacy, Passage - CORRECT ANSWER>>>>c. Office, Classroom, Storage, Privacy, Passage Which of the following greatly improves the effectiveness of an access control system? a. Signage b. Magnetic locks c. Magnetic swipe cards d. Fences - CORRECT ANSWER>>>>a. Signage