5 Funeral Service Counseling vocab - National board exam study guide Questions And Answers, Exams of Service Management

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National board exam study guide

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Grief extending over a long period of time without resolution - correct answer Abnormal grief The intense physical and emotional expression of grief occurring as the awareness increases of a loss of someone or something significant - correct answer Acute Grief The individuals ability to adjust to the psychological and emotional changes brought on by a stressful event such as the death of a significant other - correct answer Adaptation Feelings and their expression - correct answer Affect Those appropriate and helpful acts of counseling that come after the funeral - correct answer Aftercare Aquired Immune Deficiency Syndrome - correct answer A.I.D.S

National board exam study guide

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The intentional infliction of physical or psychological harm on another - correct answer Aggression Fear or anxiety caused by the sudden realization of danger - correct answer Alarm The state of estrangement an individual feels in social settings that are viewed as foreign, unpredictable or unacceptable - correct answer Alienation A choice of services and merchandise available as families make a selection and complete funeral arrangements; formulating different actions in adjusting to a crisis - correct answer Alternatives Blame directed toward another person - correct answer Ager A term to describe the experience of grief, especially in young bereaved parents, where mourning customs are unclear due to an inappropriate death and the absence of

National board exam study guide

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prior bereavement experience; typical in a society that has attempted to minimize the impact of death through medical control of disease and social control of those who deal with the dying and the dead - correct answer Anomic Grief A syndrome characterized by the presence of grief in anticipation of death or loss; the actual death comes as a confirmation of knowledge of a life-limiting condition - correct answer Anticipatory Grief A state of tension typically characterized by rapid heartbeat and shortness of breath; an emotion characterized by a vague fear or premonition that something undesirable is going to happen - correct answer Anxiety A death has occurred and the funeral director is counseling with the family as they select the service and items or merchandise in completing arrangements for the funeral service of their choice - correct answer At-Need Counseling The theory of the tendency in human beings to make strong affectional bonds with others coming from the

National board exam study guide

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need for security and safety - correct answer Attachment Theory (Bowlby) Giving undivided attention by means of verbal and non verbal behavior - correct answer Attending (Listening) A learned tendency to respond to people, objects, or institutions in a positive or negative way - correct answer Attitude The act or event of separation or loss that results in the experience of grief - correct answer Bereavement Excessive in duration and never comes to a satisfactory conclusion - correct answer Chronic Grief A phrase coined by Carl Rogers to refer to that type of counseling where one comes actively and voluntarily to gain help on a problem, but without ant notion or surrendering his own responsibility for the situation; a non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for

National board exam study guide

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growth and health - correct answer Client-Centered Counseling From the Latin word "To know", the study of the origins and consequences of thoughts, memories, beliefs, perceptions, explanations, and other mental processes - correct answer Cognitive The rite of finality in a funeral service preceding cremation, earth burial, entombment or burial at sea - correct answer Committal Service A general term for the exchange of information, feelings, thoughts, and acts between two or more people, including both verbal and non-verbal aspects of this interchange - correct answer Communication Grief extending over a long period of time without resolve

correct answer Complicated Grief According to client-centered counseling, the necessary quality of a counselor being in touch with reality and with

National board exam study guide

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others' perception of ones self - correct answer Congruence Characteristic ways of responding to stress - correct answer Coping The individual seeking assistance or guidance - correct answer Counselee Advice, especially that given as a result of consultation - correct answer Counseling (Webster) Any time someone helps someone else with a problem - correct answer Counseling (Jackson) Good communication within and between people; or, good (free) communication between people is always therapeutic - correct answer Counseling (Rogers) A therapeutic experience for reasonably healthy persons. Do not confuse with this psychotherapy which is treatment for emotionally disturbed persons who seeks assistance before they develop serious neurotic,

National board exam study guide

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psychotic, or character disorders - correct answer Counseling (Ohlsen) The individual providing assistance and guidance - correct answer Counselor A highly emotional temporary state in which an individuals feelings of anxiety, grief, confusion, or pain impair his or her ability to act - correct answer Crisis Interventions for highly emotional, temporary state in which individuals overcome by feelings of anxiety, grief, confusion, or pain are unable to act n a realistic normal manner. Intentional response which helps an individual in a crisis situation - correct answer Crisis counseling A learned emotional response to death-related phenomena which is characterized by extreme apprehension - correct answer Death Anxiety Inhibited, suppressed, or postponed response to a loss - correct answer Delayed Grief (Worden)

National board exam study guide

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The defense mechanism by which a person is unable or refuses to see things as they are because such facts are threatening to the self - correct answer Denial Counselor takes a live speaking role, asking questions, suggesting courses of action - correct answer Directive Counseling Treating members of various social groups differently in circumstances where their rights or treatment should be identical - correct answer Discrimination A defense mechanism in which anger is redirected toward a person or object other than the one who provided the anger originally - correct answer Displaced Aggression Redirection of emotion to other targets - correct answer Displacement

National board exam study guide

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Two units regarded as a pair; e.g. husband and wife - correct answer Dyad Unconscious, irrational means used by the ego to defend against anxiety - correct answer Ego defense mechanisms The outward expression or display of mood or feelings - correct answer Emotion Feelings such as happiness, anger, or grief, created by brain patterns accompanied by bodily changes - correct answer Emotions The ability to enter into and share the feelings of others - correct answer Empathy (Wolfelt) The outward expression or display of mood or feeling states - correct answer Emotional Expression An act or practice of allowing the death of persons suffering from a life-limiting condition - correct answer Euthanasia (Right to Die)

National board exam study guide

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Persons are usually conscious of the relationship of the reaction to the death, but the reaction to the current experience is excessive and disabling - correct answer Exaggerated Grief (Worden) To assist understanding of the circumstances of situations an individual is experiencing, and to assist that person in the selection of an alternative adjustment if necessary - correct answer Facilitate Strong emotion marked by such reactions as alar, dread, and disquiet - correct answer Fear Centering a clients thinking and feelings on the situation causing a problem and assisting the person in choosing the behavior or adjustment to solve the problem - correct answer Focusing The state of being prevented from attaining a purpose; thwarted; the blocking of satisfaction by some kind of obstacle - correct answer Frustration

National board exam study guide

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An organized, flexible, purposeful, group-centered, time- limited response to death which reflects reverence, dignity, and respect - correct answer Funeral Rite The study of human behavior as related to funeral service

correct answer Funeral Service Psychology The ability to present ones self sincerely - correct answer Genuineness (Wolfelt) Adjustment, motivational in nature, to be achieved - correct answer Goals An emotion or set of emotions die to a loss - correct answer Grief Helping people facilitate uncomplicated grief to a healthy completion of tasks or grieving within a reasonable time frame - correct answer Grief Counseling

National board exam study guide

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A set of symptoms associated with loss - correct answer Grief Syndrome (Lindemann) Specialized techniques which are used to help people with complicated grief reactions - correct answer Grief Therapy (Worden) A process occurring with loss, aimed a loosening the attachment to the dead for reinvestment in the living - correct answer Griefwork (Lindemann) Support of support system provided to the counselee who is seeking an alternative adjustment to problems - correct answer Guidance Blame directed towards ones self based on real or unreal conditions - correct answer Guilt The killing of one human being by another - correct answer Homicide Historically an inn for travelers, especially one kept by a religious order; also used to indicate a concept designed

National board exam study guide

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to treat patients with a life-limiting condition - correct answer Hospice Detailed examples of adjustments, choices or alternatives available to the client or counselee from which a course of action may be selected - correct answer Illustrating Counseling in which a counselor shares a body of special information with a counselee - correct answer Informational Counseling Social attraction to another person - correct answer Interpersonal Attraction A document which governs the withholding or withdrawal of life-sustaining treatment from an individual in the event of an incurable or irreversible condition that will cause death with in a relatively short time, and which such person is no longer able to make decisions regarding his/her medical treatment - correct answer Living Will Occurs when persons experience symptoms and behaviors which cause them difficulty, but do not see or

National board exam study guide

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recognize the fact hat these are related to the loss - correct answer Masked Grief (Worden) Any event, person, or object that lessens the degree of pain in grief - correct answer Mitigation The process that initiates, directs, and sustains behavior satisfying physiological or psychological needs - correct answer Motivation An adjustment process that involves grief or sorrow over a period of time and helps in the reorganization of the life of an individual following a loss or death of someone loved - correct answer Mourning That which is expressed by posture, facial expression, actions, or physical behavior; that which is communicated by any means except verbally - correct answer Non-Verbal Communication Choice of actions provided through counseling as a means of solving the counselee's dilemma - correct answer Option

National board exam study guide

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A strong emotion characterized by sudden and extreme fear - correct answer Panic Expressing a thought or idea in an alternate and sometimes a shortened form - correct answer Paraphrasing A relatively stable system of determining tendencies within an individual - correct answer Personality A phrase coined by Carl Rogers to refer to that type of counseling where one comes actively and voluntarily to gain to help on a problem, but without any notion of surrendering his own responsibility for the situation a non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for growth and health - correct answer Person centered counseling A deliberate attempt to change attitudes of belied with information and arguments - correct answer Persuasion

National board exam study guide

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According to Carl Rogers, accepting the client or counselee as he or she is, without imposing judgments or stipulations - correct answer Positive Regard Those appropriate and helpful acts of counseling that come after the funeral - correct answer Post-Funeral Counseling Negative attitude towards others based on their gender, religion, race or membership in a particular group - correct answer Prejudice That counseling which occurs before death - correct answer Pre-Need Counseling Attribution of ones unacceptable thoughts, feelings, or behaviors to someone else - correct answer Projection A medical doctor with specialty in the diagnosis and treatment of mental disorders - correct answer Psychiatrist

National board exam study guide

Questions And Answers

The study of human behavior - correct answer Psychology Intervention with people whose needs are so specific that usually they can only be met by specially trained physicians or psychologists. The practitioners in this field need special training because they often work with deeper levels of consciousness - correct answer Psychotherapy (Jackson) A relation of harmony, conformity, accord, or affinity established in any human interaction - correct answer Rapport Supplying a logical, socially acceptable reason rather than the real reason for an action - correct answer Rationalization A defense mechanism used in grief to return to more familiar and often more primitive modes of coping - correct answer Regression

National board exam study guide

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Blocking of threatening material from consciousness - correct answer Repression An adaptive maneuver characterized by an inability or unwillingness to act with the aim of asserting or sustaining individual control, autonomy, or self-esteem - correct answer Resistance The ability to communicate the belief that everyone possesses the capacity and right to choose alternatives and make decisions - correct answer Respect (Wolfelt) According to Simos, a compelling need by which the individual attempts to restore inner psychological equilibrium, uniting past, present, and future in the cycle from loss and the fear of loss to acceptance - correct answer Restitution Any act that is charged with symbolic content - correct answer Ritual Preoccupied and intense thoughts about the deceased - correct answer Searching

National board exam study guide

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The assumption of blame directed toward ones self by others - correct answer Shame The reaction of the body to an event; often experienced emotionally as a sudden, violent, and upsetting disturbance - correct answer Shock Related to specific situations in life that may create crises and produce human pain and suffering. This type of counseling adds another dimension to the giving of information, in that it deals with significant feelings that are produced by life crises - correct answer Situational Counseling Making judgments about ourselves through comparison with others - correct answer Social Comparison A phenomenon that occurs when an individuals performance improves because of the presence of others

correct answer Social Facilitation

National board exam study guide

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Life events and minor hassles that exert pressure or strain - correct answer Stress Any event capable of producing physical or emotional stress - correct answer Stressor Redirection of emotion to culturally or socially useful purposes - correct answer Sublimation Also known as SIDS and Crib death; the sudden and unexpected death of an apparently healthy infant which remains unexplained after complete autopsy and a review of the circumstances around the death - correct answer Sudden Infant Death Syndrome A deliberate act of killing oneself - correct answer Suicide

National board exam study guide

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An unsuccessful attempt made by a person to end his or her own life - correct answer Suicidal Gesture Thoughts of ending ones life - correct answer Suicidal Ideation A brief review of points covered in a portion of the counseling session - correct answer Summary A more or less conscious postponement of addressing anxieties and concerns - correct answer Suppression Guilt felt by family and friends after a death - correct answer Survivor Guilt Sincere feelings for the person who is trying to adjust to a serious loss - correct answer Sympathy The study of death - correct answer Thanatology

National board exam study guide

Questions And Answers

An irrational, exaggerated fear of death - correct answer Thanatophobia A statement or action which creates anxiety in an individuals life - correct answer Threat Spoken oral communication - correct answer Verbal Communication The ability to be considerate and friendly as demonstrated by both verbal and non-verbal behaviors - correct answer Warmth and Caring (Wolfelt)