Beverage Preparation Guidelines at 7 Brew, Exams of Food science

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What is an Arnold Palmer? ---------- Correct Answer ----------- Half lemonade and Half iced tea What are our Cold brew scoops? ---------- Correct Answer ----------- 1 - 1 - 1 A large light ice drink will have 22 total ounces of liquid. True or False? ---------- Correct Answer ----------- False What is the correct recipe for a medium iced blue raspberry seven energy? ---------- Correct Answer ----------- 1 Scoop Blue Raspberry Fill to the 12 Oz line with 7 energy What is the temperature range for kids' hot drinks? ---------- Correct Answer ---------- 110 - 120 degrees What kind of milk should you use for a sugar-free latte? ---------- Correct Answer ---------- Smooth mix What are our three non-dairy milk options? ---------- Correct Answer ---------- oat, almond, coconut What is a drinkable temperature for our hot drinks? ---------- Correct Answer ---------- 140 - 150 degrees How many scoops of flavor go in a small, medium, and large Original Breve? ---------- Correct Answer ---------- 1 - 2 - 2 What is the correct recipe for a small iced caramel chai latte? ---------- Correct Answer -- -------- 1 scoop caramel, fill to the 8 oz line with chai latte mix If a medium hot or iced German Chocolate is ordered with almond milk, select all of the following that would change about the recipe: ---------- Correct Answer ---------- Almond milk would be used instead of the usual milk Two scoops of total flavor would be used Half of the total flavor would be dark chocolate sauce How many scoops of flavor go in a medium Blondie Chiller? ---------- Correct Answer ---- ------ 1

How many scoops of cream go in a medium Americano, if requested? ---------- Correct Answer ---------- 2 How many scoops of flavor go in a large brown sugar cinnamon Chai Chiller? ---------- Correct Answer ---------- 2 How many scoops of flavor go in a large sugar-free strawberry Energy Chiller? ---------- Correct Answer ---------- 4 Recipe for a medium hot/iced almond milk hazelnut mocha? ---------- Correct Answer ---- ------ 1 /2 hazelnut, 1/2 scoop chocolate, 2 espresso shots, almond milk What is the correct recipe for a large sugar free coconut seven energy chiller? ---------- Correct Answer ----------- 4 Scoops SF Coconut Fill to the 16 Oz line with SF 7-Energy Add Ice What is the correct recipe for a medium Brown Sugar Cinnamon Chai Chiller? ---------- Correct Answer ----------- 1 Scoop Brown Sugar Cinnamon Fill to the 9 Oz line with Chai Concentrate Then to the 12 Oz with Ice Cream mix What do you do if your coffee grinds are pulling too short? ---------- Correct Answer ------ ----- Adjust the Grinder to make them Finer What do you do if your coffee grinds are pulling too long? ---------- Correct Answer ------- ---- Adjust the Grinder to make them coarser A caramel mocha, a hot house blend, and an irish cream latte are all classic drinks. True or False? ---------- Correct Answer ----------- True What is the recipe for a medium vanilla shake? ---------- Correct Answer ----------- 9 Oz Vanilla, 3 Oz Ice cream mix What is the correct recipe for a Blue Raspberry Kids Fizz? ---------- Correct Answer ------ ----- 1 scoop Blue Raspberry Fill to the 5 Oz line with Sparkling Water/ La Croix What is the correct recipe for a medium iced Blue Raspberry 7 energy? ---------- Correct Answer ----------- 1 scoop Blue Raspberry Fill to the 12 Oz line with 7 energy What is the correct recipe for a medium hot peach paris tea? ---------- Correct Answer --- -------- 1 scoop Peach 1 Paris Tea Bag Bunn Water

Smoothie Scoops are... ---------- Correct Answer ----------- 1 - 1 - 2 How do you build a half-sweet mocha chiller ---------- Correct Answer ----------- Regular chiller and 1/2 total flavor Scoops of dark chocolate This is the correct way to make a medium plain decaf mocha chiller, 3 dark chocolate, 2 shots espresso, then fill to the 9 with mocha mix. True or False? ---------- Correct Answer ----------- True What is the correct recipe for a large vanilla iced vanilla Chai latte? ---------- Correct Answer ----------- 1 Scoop Vanilla, Fill to the 12 Oz line with Chai Latte What are the Ingredients for the regular chiller barrel? ---------- Correct Answer ----------- Espresso Sugar Whole Milk What milk goes in a skinny latte? ---------- Correct Answer ----------- Skim Hot and iced chai lattes are Classic drinks at 7 Brew, so they follow the same scoop rules as our hot and iced classic coffee drinks. True or False? ---------- Correct Answer -- --------- True What temp range should a "extra hot" drink be at? ---------- Correct Answer ----------- 175 - 180 What are the fill lines for a kids, small, medium, and large iced drinks be? ---------- Correct Answer ----------- 5, 8, 12, 16 What is the recipe for a small decaf German chocolate chiller? ---------- Correct Answer - ---------- 2 Scoops Germ. Choc. 2 Espresso Shots (Automatically assume it's decaf) Fill to the 6 Oz line with mocha mix. What is the temperature range for a "drinkable" drink? ---------- Correct Answer ----------- 140 - 150 What are the Ingredients for the mocha chiller barrel? ---------- Correct Answer ----------- Espresso Mocha Mix/ Chocolate Milk How many Scoops of flavor go in a large iced strawberry lemonade? ---------- Correct Answer ----------- 2

If you burn your milk or it gets too hot you can add cold milk to bring down the temperature. True or False? ---------- Correct Answer ----------- False How do we add Caramel drizzle? ---------- Correct Answer ----------- Do one line around the rim of the inside of the top of the cup We add drizzle on top of Whipped cream and cold foam. True or False? ---------- Correct Answer ----------- True What classic drinks use two expresso shot for a small, two for a medium, and four for a large? ---------- Correct Answer ----------- Latte Breve Cappuccino What is the second ingredient of any coffee drink that has flavor? ---------- Correct Answer ----------- Shots What are all the Classic Coffee Drinks? ---------- Correct Answer ----------- Hot house blend/Americano Breve Cappuccino Latte Mocha Caramel Macchiato What is the correct recipe for a medium hot/iced Almond milk Brunette? ---------- Correct Answer ----------- 1 Scoop Brunette Flavor 1 scoop Chocolate 2 espresso shots Fill to the 12 Oz line with Almond Milk If no premix flavor bottles are available, what is the correct recipe for a small sugar-free German Chocolate? ---------- Correct Answer ----------- 1/2 Scoop SF Chocolate 1/4 Scoop SF Coconut 1/4 Scoop SF Caramel 2 Espresso Shots Smooth Mix/Half and Ha If a medium hot or iced German Chocolate is ordered with almond milk, what would change in the drink? ---------- Correct Answer ----------- Almond milk will be used instead of mocha mix 2 Scoops of total flavor will be used Half of the total flavor will be dark chocolate sauce How many Scoops of cream go in a hot house blend, if requested? ---------- Correct Answer ----------- 2

What is the correct recipe for a medium hot/iced Almond milk hazelnut mocha? ---------- Correct Answer ----------- 1/2 Scoop of Hazelnut 1/2 Scoop of chocolate 2 Espresso shots Almond Milk What are all the drink orders that would use 1 total scoop of flavor for a small, 2 total scoops of flavor for a medium, and 2 total of scoops of flavor for a large? ---------- Correct Answer ----------- Hot almond milk Vanilla mocha Iced Sugar Free White Choc. Mocha Hot skim milk Brunette Iced Sugar Free Blondie How many Scoops of strawberry go in a large lemonade chiller? ---------- Correct Answer ----------- 2 1,2, 3, 4 and 4, 6, 9, 12 are our main measurement numbers for making both smoothies and shakes. True or False? ---------- Correct Answer ----------- True More ice cream mix is used in a smoothie than in a Shake. True or False? ---------- Correct Answer ----------- False What is the cream Scoops for hot house blends in any size? ---------- Correct Answer ---- ------- 1 - 2 - 2 What would require a mocha to be made without mocha mix? ---------- Correct Answer -- --------- The mocha is ordered Sugar Free The mocha is ordered with a milk alternative The mocha is ordered skinny What is the correct temperature range for regular hot drinks (not including "Extra Hot" or "Drinkable"? ---------- Correct Answer ----------- 160 - 170 What is the correct recipe for a large lemonade chiller? ---------- Correct Answer ----------- 8 Oz lemonade concentrate and 8 Oz of Lemonade Chai chillers follow the same mix line rules as smoothies. True or False? ---------- Correct Answer ----------- True All lemonade scoops are 1- 1 - 2. True or False? ---------- Correct Answer ----------- True What is the 7 Brew Shot Window? ---------- Correct Answer ----------- 17 - 27 seconds What is considered a perfect shot? ---------- Correct Answer ----------- 22 seconds

How many shots go in any size Triple 7? ---------- Correct Answer ----------- 6 How many shots does a Extra-Shot Triple 7 have? ---------- Correct Answer ----------- 7 What milk goes in a Breve? ---------- Correct Answer ----------- Smooth Mix/ Half and Half How much of a scoop would you add for a customer who asks for a extra flavor? (Example: Strawberry Ocean Breeze) ---------- Correct Answer ----------- 1/ How many ounces are our Scoops? ---------- Correct Answer ----------- 1 Ounce All Classic drinks use two espresso shots for a small, two for a medium, and four for a large. True or False? ---------- Correct Answer ----------- False How many shots do you put in a kids coffee? ---------- Correct Answer ----------- 1 What is the fill line for a kids drink ---------- Correct Answer ----------- 5 What is a kids steamed milk temperature? ---------- Correct Answer ----------- 110 - 120 What is the regular steamed milk temperature? ---------- Correct Answer ----------- 160 - 170 Milk becomes burnt and unusable after it reaches which temperature? ---------- Correct Answer ----------- 181 or Above What milk do you use for sugar free mochas? ---------- Correct Answer ----------- Smooth Mix/Half and Half Smooth 7 Flavors ---------- Correct Answer ----------- Irish Cream and White Chocolate Blondie Flavors ---------- Correct Answer ----------- Vanilla and Caramel Cinnamon Roll Flavors ---------- Correct Answer ----------- Brown Sugar Cinnamon, White Chocolate Triple 7 Flavors ---------- Correct Answer ----------- Irish Cream and White Chocolate Brunette Flavors ---------- Correct Answer ----------- Caramel and hazelnut White Chocolate FLavors ---------- Correct Answer ----------- White Chocolate German Chocolate Flavors ---------- Correct Answer ----------- Coconut and Caramel Classic Scoops... ---------- Correct Answer ----------- 1 - 1 - 1

The Standard Cream for Cold Brew is? ---------- Correct Answer ----------- Smooth Mix The Standard Cream for Hot House blend is? ---------- Correct Answer ----------- Smooth Mix All special 7 mocha chillers will receive half dark chocolate flavor and half requested Flavor. True or False? ---------- Correct Answer ----------- True What's the cream for a seven fizz? ---------- Correct Answer ----------- Smooth Mix How many Scoops of flavor go in a sugar free large strawberry energy chiller? ---------- Correct Answer ----------- 4 The correct recipe for a large cherry lemon freeze. 2 scoops of cherry, fill to the 8 with concentrate, fill to the 16 with ice cream mix, full cup of ice. ---------- Correct Answer ----- ----- TRUE How many scoops of flavor go in a medium classic drinks ---------- Correct Answer ------- --- 1 recipe for a large almond milk brunette Chiller ---------- Correct Answer ---------- 2 scoops brunette, 2 scoops chocolate, 4 espresso shots, fill to the 12 oz line. All hot, iced, and chai chillers get one scoop of flavor if requested. ---------- Correct Answer ---------- False recipe for a small decaf German Chocolate Chiller ---------- Correct Answer ---------- 2 scoops German Chocolate, , 2 decaf expresso shots, fill to the 6 oz line with mocha mix Ingredients of the regular Chiller barrel ---------- Correct Answer ---------- Expresso, Sugar, Whole Milk Which milk goes in a skinny latte? ---------- Correct Answer ---------- skim milk Hot and iced chai lattes are Classic drinks at 7 brew, so they follow the same scoop rules as our hot iced classic coffee drinks. ---------- Correct Answer ---------- True If a mocha chiller is requested decaf, whole milk should be used as the milk. ---------- Correct Answer ---------- False What temp range should a extra hot drink be? ---------- Correct Answer ---------- 175 - 180 recipe for a medium blue raspberry lemonade chiller ---------- Correct Answer ---------- 1oz of blue raspberry, fill to the 6 with lemon concentrate, then fill to the 12 with lemonade

How many scoops of flavor go in a small, medium, and large sugar-free German Chocolate Mocha? ---------- Correct Answer ---------- 1 - 2 - 2 What are the fill lines for kids, small, medium, and large iced drinks? ---------- Correct Answer ---------- 5, 8, 12, 16 How many scoops of flavor go in a medium iced strawberry lemonade? ---------- Correct Answer ---------- 1 What is the temperature ranger for a hot drink ordered "drinkable"? ---------- Correct Answer ---------- 140 - 150 Ingredients of the mocha Chiller Barrel ---------- Correct Answer ---------- Expresso, Mocha Mix How many scoops of flavor go in a large Classic drinks? ---------- Correct Answer ---------

• 1 How Many scoops of flavor go in a large iced strawberry lemonade? ---------- Correct Answer ---------- 2 How many total ounces of flavor, expresso shots, and milk would be in a small almond milk mocha Chiller? ---------- Correct Answer ---------- 6 recipie for a large decaf mocha chiller? ---------- Correct Answer ---------- 4 scoops chocolate, 4 decaf expresso shots, fill to the 12 with mocha mix Other than a kids drink, if you burn your milk or get too hot, you can add cold milk to bring it down to the correct temperature. ---------- Correct Answer ---------- False Seven Fizz's are made with flavor first, then Seven Fizz, pour over ice, tom-tom, and then add cream if requested. ---------- Correct Answer ---------- False recipe for a small chocolate-charamel shake? ---------- Correct Answer ---------- 1 oz chocolate, 1 oz caramel, fill to the 8 oz with ice cream mix ALL Classic drinks use two expresso shots for a small, two for a medium, and four for a large. ---------- Correct Answer ---------- False What milk goes in a cappuccino? ---------- Correct Answer ---------- whole milk A caramel mocha, a hot house blend, and an irish cream latte are all classic drinks. ----- ----- Correct Answer ---------- True

Which question should you ask a customer who orders a Seven Fizz? ---------- Correct Answer ---------- Would you like cream in your soda? How many scoops of flavor go in a large Seven Fizz? ---------- Correct Answer ---------- 4 How many ounces of liquid would you add to a light ice drink? ---------- Correct Answer - --------- 4 ounces Select the classic drinks that use two espresso shots for a small, two for a medium, and four for a large. ---------- Correct Answer ---------- Latte, Breve, Cappuccino How many scoops of flavor go in a small, medium, and large Original Mocha? ---------- Correct Answer ---------- 1 - 1 - 2 How many scoops of flavor go in a small Seven Fizz? ---------- Correct Answer ---------- 2 How many scoops of flavor go in a medium raspberry green tea chiller? ---------- Correct Answer ---------- 1 White is the second ingredient of any coffee drink that has flavor? ---------- Correct Answer ---------- Shots recipe for a medium vanilla shake? ---------- Correct Answer ---------- 3 oz vanilla, 9 oz ice cream mix How many scoops of flavor go in a large iced sweet black tea? ---------- Correct Answer ---------- 3 Select all Classic coffee drinks. ---------- Correct Answer ---------- Breve, Americano, Cappuccino, Latte How many scoops flavor go in a medium Original Mocha?` ---------- Correct Answer ------ ---- 1 A large light ice drink will have 22 ounces of total liquid. ---------- Correct Answer ---------- False Select all temperatures that are too hot for kids drinks ---------- Correct Answer ---------- 121, 130, 140 recipe for a blue raspberry Kids Fizz? ---------- Correct Answer ---------- 1 scoop blue raspberry, fill to the 5 oz line with sparkling water How many scoops of flavor go in a medium peach-raspberry 7 Energy Chiller? ---------- Correct Answer ---------- 1/2 scoop raspberry, 1/2 scoop peach

What is the correct recipe for a medium iced blue raspberry 7 Energy? ---------- Correct Answer ---------- 1 scoop blue raspberry, fill to the 12 oz line with 7 energy What is the correct way to build a large iced pineapple 7 Energy? ---------- Correct Answer ---------- 2 scoops pineapple, fill to the 16 oz line with 7 Energy, then pour over ice What is the correct recipe for a large sugar-free coconut 7 Energy Chiller? ---------- Correct Answer ---------- 4 scoops sugar-free coconut, fill to the 16 oz line with sugar- free 7 Energy and add ice Recipie for a medium brown sugar cinnamon chai Chiller? ---------- Correct Answer ------ ---- 1 Scoop brown sugar cinnamon, fill to the 9 oz with Chai Concentrate, then to the 12 with ice cream mix How many scoops of flavor go in a medium sugar-free Smooth 7? ---------- Correct Answer ---------- 2 Recipe for a medium hot/iced skim milk White Chocolate Mocha? ---------- Correct Answer ---------- 1 scoop white chocolate, 1 scoop dark chocolate, 2 espresso shots, skim milk What should you do if your espresso shots are pulling too long? ---------- Correct Answer ---------- Adjust the grinder to make the coffee grinds coarser What is the correct recipe for a large hot oat milk Smooth 7? ---------- Correct Answer --- ------- 2 scoops Smooth 7 flavor, 4 espresso shots, oat milk Recipe for a small light ice Triple 7? ---------- Correct Answer ---------- 1 scoop Smooth 7 flavor, 6 espresso shots, fill to the 12 oz line with half and half What should you do if your espresso shots are pulling too short? ---------- Correct Answer ---------- Adjust the grinder to make the coffee grinds finer Recipe for a medium hot/iced almond milk Brunette? ---------- Correct Answer ---------- 1 scoop Brunette flavor, 1 scoop chocolate, 2 espresso shorts, almond milk If no premix flavor bottles are available, what is the correct recipe for a small sugar-free German Chocolate? ---------- Correct Answer ---------- 1/2 scoop SF chocolate, 1/4 scoop SF coconut, 1/4 scoop SF caramel, 2 espresso shots, smooth mix Select all drink orders that would use 1 total scoop of flavor for a small, 2 total scoops of flavor for a medium, and 2 total of scoops of flavor for a large: ---------- Correct Answer -- -------- Hot almond milk vanilla mocha Iced Sugar-free White chocolate mocha Hot skim milk Brunette

Iced sugar-free Blondie If a small hot or iced caramel mocha is ordered "Skinny", select all of the following that would change about the recipe: ---------- Correct Answer ---------- Skim milk would be used instead of the usual milk Sugar-free flabor would be used Half of the total flavor would be SF dark chocolate sauce Recipe for a large hot skinny vanilla mocha? ---------- Correct Answer ---------- 1 scoop sugar-free vanilla, 1 scoop sugar-free chocolate, quad shot expresso, skim milk How many scoops of strawberry go in a large strawberry lemonade Chiller? ---------- Correct Answer ---------- 2 1,2, 3, 4 and 4, 6, 9, 12 are our main measurement numbers for making both smoothies and shakes. ---------- Correct Answer ---------- True More ice cream mix is used in a smoothie than in a shake. ---------- Correct Answer ------ ---- False How many scoops of flavor go in a medium coconut milk German Chocolate Chiller? ---- ------ Correct Answer ---------- 3 The default cream for Seven Fizz's are ---------- Correct Answer ---------- 1 - 1 - 2 - 2 How many scoops go in a small watermelon 7 Energy Chiller? ---------- Correct Answer - --------- 1 Recipie for a medium sugar-free strawberry 7 Energy Chiller? ---------- Correct Answer -- -------- 3 scoops sugar-free strawberry fill to the 12 oz line with sugar-free 7 Energy what is the correct answer for making a large chai chiller? ---------- Correct Answer ------- --- 12 oz chai concentrate, 4oz ice cream mix What are the normal scoops of cream for our House Blend, if requested ---------- Correct Answer ---------- 1 - 2 - 2 Correct recipe for a large cappuccino ---------- Correct Answer ---------- 4 espresso shots, half steamed whole milk, half whole milk froth Any applicable examples that would require a mocha to be made without any Mocha Mix ---------- Correct Answer ---------- The mocha is ordered sugar-free The mocha is ordered with a milk alternative the mocha is ordered skinny

Correct recipe for a small hot/iced sugar-free mocha? ---------- Correct Answer ---------- 1 scoop sugar-free chocolate, 2 expresso shots, smooth mix How many scoops of flavor go in a large orange Seven Fizz? ---------- Correct Answer -- -------- 4 How many scoops of flavor go in a small sugar-free Smooth 7 Chiller ---------- Correct Answer ---------- 2 Correct Recipie for a medium half-sweet oat milk Blondie Chiller? ---------- Correct Answer ---------- 1 1/2 scoops Blondie, 2 expresso shots, fill to the 9 oz line with oat milk If a Smooth 7 Chiller is requested sugar-free, Smooth Mix should be used as the milk. -- -------- Correct Answer ---------- False How many total ounces of liquid do special 7 chillers get for smalls, mediums, and larges? ---------- Correct Answer ---------- 6, 9, 12 Which is the correct temperature range for regular hot drinks (not including "extra hot" or "drinkable")? ---------- Correct Answer ---------- 160 - 170 Select the correct recipe for a large lemonade Chiller: ---------- Correct Answer ---------- 8 oz lemonade concentrate, 8 oz of lemonade Chai Chillers follow the same mix line rules as smoothies. ---------- Correct Answer ------- --- True All lemonade scoops are 1- 1 - 2 ---------- Correct Answer ---------- True All shot times that are within the acceptable 7 Brew shot window. ---------- Correct Answer ---------- 18 seconds, 25 seconds, 27 seconds What is the 7 Brew Shot Window? ---------- Correct Answer ---------- 17 - 27 seconds How many expresso shots go in a Triple 7? ---------- Correct Answer ---------- 6 shots for any size How many total shots does a small EXTRA-SHOT Triple 7 have? ---------- Correct Answer ---------- 7 What is the correct recipe for a medium hot peach Paris tea? ---------- Correct Answer --- ------- 1 scoop peach, 1 Paris tea bag, Bunn water How many scoops of flavor go in a medium iced strawberry green tea? ---------- Correct Answer ---------- 2

What milk goes in a breve? ---------- Correct Answer ---------- Smooth mix How many scoops of flavor go in a medium Seven Fizz? ---------- Correct Answer ---------

• 3 4 keys to success ---------- Correct Answer --------- 1. First Impressions

2. Customer Service
3. Drink Quality
4. Consistency What is our first job? ---------- Correct Answer --------- take care of our team and have each other's backs In what order should you repeat the drink back to the customer? ---------- Correct Answer --------- 1. size
5. temperature
6. modifications
7. drink name
8. finishing details What is the foundational role in the stand? ---------- Correct Answer --------- Lane Who has the first impressions on customers? ---------- Correct Answer --------- texter What does ACT stand for? ---------- Correct Answer --------- apologize, care, thank Which position handles finishing details? ---------- Correct Answer --------- milk Steps of making a drink ---------- Correct Answer --------- flavor - shots - milk What is the appropriate shot window? ---------- Correct Answer --------- 17 - 27 seconds How to pull a double shot ---------- Correct Answer --------- 1. coffee grinds
9. tamping
10. extraaction action holds the beans ---------- Correct Answer --------- hopper grinds the beans ---------- Correct Answer --------- grinding burrs holds the fresh grinds ---------- Correct Answer --------- dosing chamber How many times should the dosing lever be pulled? ---------- Correct Answer --------- twice

The coffee grinds are too ______ when the shot pulls too quickly? ---------- Correct Answer --------- coarse The coffee grinds are too ______ when the shot pulls too slowly? ---------- Correct Answer --------- fine Which way do you adjust the grinder when the coffee grinds are too coarse? ---------- Correct Answer --------- away from you Which way do you adjust the grinder when the coffee grinds are too fine? ---------- Correct Answer --------- towards you Do you serve dubs outside of the 17-27 second shot window? ---------- Correct Answer - -------- No How should steamed milk look? ---------- Correct Answer --------- 1/4" of tight froth and look like "wet paint" Always _____ the steam wand before and after steaming milk ---------- Correct Answer - -------- clean kid's drink temperature ---------- Correct Answer --------- 110 - 120 "drinkable" temperature ---------- Correct Answer --------- 140 - 150 regular temperature ---------- Correct Answer --------- 160 - 170 extra hot temperature ---------- Correct Answer --------- 175 - 180 What should be done with milk over 180 degrees? ---------- Correct Answer --------- pour it out the code for half and half at 7Brew ---------- Correct Answer --------- smooth mix Does smooth mix or mocha mix contain sugar? ---------- Correct Answer --------- mocha mix what kind of milk should you use for a skinny mocha? ---------- Correct Answer --------- non-fat milk what kind of milk should you use for a sugar-free mocha? ---------- Correct Answer ------- -- smooth mix What are our 3 non-dairy milk options? ---------- Correct Answer --------- almond, oat, coconut

How many shots do most small/medium drinks get? ---------- Correct Answer --------- 2 How many shots do most large drinks get? ---------- Correct Answer --------- 4 How many shots are in a triple 7? ---------- Correct Answer --------- 6 Fill lines for the steam pitcher ---------- Correct Answer --------- 8 - 10 - 12 Fill lines for the cold mix cup ---------- Correct Answer --------- 8 - 12 - 16 If a customer asks for "light ice" how many extra ounces of milk should you add to the mix cup? ---------- Correct Answer --------- 4 how many scoops does a sugar free mocha have? ---------- Correct Answer --------- 1 - 2 - 2 how many shots of espresso does a S house blend get? ---------- Correct Answer --------- 2 how many shots of espresso does a M house blend get? ---------- Correct Answer --------

• 3 how many shots of espresso does a L house blend get? ---------- Correct Answer --------- 4 Fill lines for hot chai ---------- Correct Answer --------- 10 - 14 - 18 Fill lines for iced chai ---------- Correct Answer --------- 8 - 12 - 16 Standard milk for a cappuccino ---------- Correct Answer --------- whole milk When does the flavor get put in a chiller ---------- Correct Answer --------- last What are the reasons for making a Special 7? ---------- Correct Answer --------- decaf, sugar free, milk alternative, less shots Fill line for special 7's ---------- Correct Answer --------- 6 - 9 - 12 What should you do before dumping ice into the blender for a special 7? ---------- Correct Answer --------- tom-tom & top off with ice Fill lines to remember for chillers, shakes, smoothies ---------- Correct Answer --------- 2 - 3 - 4 6 - 9 - 12 Total fill lines for chillers, shakes, smoothies ---------- Correct Answer --------- 8 - 12 - 16

How many tea bags go in S,M,L hot teas? ---------- Correct Answer --------- 1 - 1 - 2 fill lines for got regular cocoa ---------- Correct Answer --------- 10 - 14 - 18 fill lines for sugar free hot cocoa ---------- Correct Answer --------- 9 - 13 - 17 What is different about lemonade chillers, lemonade freezes, & matcha chillers? ---------- Correct Answer --------- They are poured 1/2 and 1/ How many scoops of matcha goes in an iced matcha latte? ---------- Correct Answer ----- ---- 2 - 3 - 4 How many scoops of matcha goes in a hot matcha latte? ---------- Correct Answer --------

• 3 - 4 - 5 how many double shots do you need for a chiller batch? ---------- Correct Answer --------- 30 How long are teas in tea pitchers steeped? ---------- Correct Answer --------- 15 minutes What else goes in a chiller batch besides espresso? ---------- Correct Answer --------- 24 oz sugar How many ounces of smoothie mix are used in our smooties? ---------- Correct Answer - --------- Small = 6, Medium = 9, Large = 12 How many ounces of ice cream mix are used in our smoothies? ---------- Correct Answer ---------- Small = 2, Medium = 3, Large = 4 If a customer requests additional flavor in their smoothie, how many scoops should you add? ---------- Correct Answer ---------- Withhold 1 ounce of smoothie mix, add 1 scoop of flavor How many ounces of chai concentrate are used in our chai chiller? ---------- Correct Answer ---------- Small = 6, Medium = 9, Large = 12 How many ounces of ice cream mix are used in our chai chiller? ---------- Correct Answer ---------- Small = 2, Medium = 3, Large = 4 If a customer requests additional flavor in their chai chiller, how many scoops should you add? ---------- Correct Answer ---------- Small = 1, Medium = 1, Large = 2 (Chai chiller) How many scoops of flavor belong in our shakes? ---------- Correct Answer ---------- Small = 2, Medium = 3, Large = 4 (shakes)

How many scoops of flavor go in each size of a peppermint matcha chiller? ---------- Correct Answer ---------- Small = 1, Medium = 1, Large = 2 (Matcha chiller) How many scoops of flavor, if requested, go in each size of our iced lemonade? ---------- Correct Answer ---------- Small = 1, Medium = 1, Large = 2 (Iced lemonade) How many ounces of lemonade concentrate are in a small lemonade chiller? ---------- Correct Answer ---------- Kids = 2.5, Small = 4, Medium = 6, Large = 8 How many scoops of flavor are in each size of a Special 7? ---------- Correct Answer ----- ----- Small = 2, Medium = 3, Large = 4 (Special 7) What are the milk fill lines for each size of a Special 7? ---------- Correct Answer ---------- Small = 6, Medium = 9, Large = 12 (Milk Special 7) How many shots of espresso go in a small, medium, and large House Blend? ---------- Correct Answer ---------- Small = 2, Medium = 3, Large = 4 (House Blend Espresso) How many scoops of flavor (if requested) go into a small, medium, and large House Blend? ---------- Correct Answer ---------- Small = 1, Medium = 1, Large = 1 (House blend) What kind of milk is used for a latte? ---------- Correct Answer ---------- Whole milk What kind of milk is used for a breve? ---------- Correct Answer ---------- Smooth mix What kind of milk is used for a skinny latte? ---------- Correct Answer ---------- Nonfat milk How many scoops of flavor (if requested) are added to lattes and breves? ---------- Correct Answer ---------- Small = 1, Medium = 1, Large = 1 (lattes) What kind of milk is used more a mocha? ---------- Correct Answer ---------- Mocha mix How many total scoops of flavor (if requested) are used in original mochas? ---------- Correct Answer ---------- Small = 1, Medium = 1, Large = 2 (mochas) If a customer orders a small caramel mocha, what flavors are used and how many scoops of each? ---------- Correct Answer ---------- 1 scoop of caramel If a customer orders a medium sugar-free caramel mocha, what flavors are used and how many scoops each? ---------- Correct Answer ---------- 1 scoop of half S.F. caramel and half S.F. dark chocolate What is the standard milk for a cappuccino? ---------- Correct Answer ---------- Whole milk

How much froth is in a standard cappuccino? ---------- Correct Answer ---------- Top half of the cup What is the standard milk for hot or iced chai lattes? ---------- Correct Answer ---------- Whole milk How many ounces of chai concentrate and milk belong in a small iced chai latte? ---------

• Correct Answer ---------- 4 ounces chai, 4 ounces milk How many total scoops of flavor are in our original breves (hot or iced)? ---------- Correct Answer ---------- Small = 1, Medium = 2, Large = 2 (breves) How many total scoops of flavor are in our original mochas (hot or iced)? ---------- Correct Answer ---------- Small = 1, Medium = 1, Large = 2 How many espresso shots does a large blondie have? ---------- Correct Answer ---------- 4 shots How many shots of espresso does a medium german chocolate have? ---------- Correct Answer ---------- 2 shots How many shots of espresso does a triple 7 have? ---------- Correct Answer ---------- 6 shots What kind of milk should you use in a sugar-free blondie? ---------- Correct Answer ------- --- Smooth mix What kind of milk should you use for a small sugar-free white chocolate mocha? ---------- Correct Answer ---------- Smooth mix What flavors are used in a medium sugar-free Brunette, and how many scoops of each? ---------- Correct Answer ---------- 1 scoop of sugar-free brunette What flavors are used in a large almond milk German Chocolate, and how many scoops of each? ---------- Correct Answer ---------- 1 scoop of german chocolate, 1 scoop of dark chocolate How many scoops of flavor go in our iced energy? ---------- Correct Answer ---------- Small = 1, Medium = 1, Large = 2 How many scoops of flavor go into our energy chillers? ---------- Correct Answer ---------- Small = 1, Medium = 1, Large = 2 What milk goes into a decaf blondie? ---------- Correct Answer ---------- Whole milk

How many scoops of flavor belong in our hot teas? ---------- Correct Answer ---------- Small = 1, Medium = 1, Large = 1 (Hot tea) How many scoops of flavor belong in our iced teas? ---------- Correct Answer ---------- Small = 1, Medium = 2, Large = 3 If a customer asks for "sweet" tea, what flavor(s) should we use? ---------- Correct Answer ---------- Liquid cane sugar How many scoops of flavor are used for our Seven Fizz? ---------- Correct Answer ---------- Small = 2, Medium = 3, Large = 4 (soda) What is the standard milk for our hot mochas? ---------- Correct Answer ---------- Mocha mix How many ounces of smoothie mix are used in a kid's smoothie? ---------- Correct Answer ---------- 4 ounces How many ounces of ice cream mix are used in a kids' smoothie? ---------- Correct Answer ---------- 1 ounce What is the hottest acceptable temperature for kids' drinks? ---------- Correct Answer ----- ----- 110 - 120 What is our shot window? ---------- Correct Answer ---------- 17 - 27 seconds What should you do if your espresso shots are taking too long to pull? ---------- Correct Answer ---------- Make grinds coarser What should you do if your espresso shots are pulling too quickly? ---------- Correct Answer ---------- Make grinds finer Write the following in the correct sequence for drink-making: Espresso shots, milk, flavor. ---------- Correct Answer ---------- Flavor, espresso shots, milk. How much froth do our hot drinks get on top? ---------- Correct Answer ---------- 1/4 inch of tight froth What is the standard temperature range for our hot drinks? ---------- Correct Answer ----- ----- 160 - 170 degrees What is the extra hot temperature of our hot drinks? ---------- Correct Answer ---------- 170 - 180 degrees How many double shots of espresso do you need for a chiller batch? ---------- Correct Answer ---------- 30 double shots

How long does green tea need to steep? ---------- Correct Answer ---------- 15 minutes What else goes into the Chiller machine with the Chiller batch, and how much of it? ------ ---- Correct Answer ---------- 24 ounces of sugar and two gallons of whole milk True or false: After the tea is steeped, top off with Bunn water. ---------- Correct Answer - --------- false