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Questions and answers related to the final exam format of ACCG 2050 PAL. The exam format includes multiple choice questions, system development life cycle, internal controls, HR cycle, revenue cycle, expenditure cycle, and ethics. The document also includes a case study related to the expenditure cycle. Additionally, the document provides a list of risks and controls related to various activities and classifies them as preventive, detective, or corrective.
Typology: Exams
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Section A – Multiple Choice (10 questions) Section B – System Development Life Cycle (Feasibility Study/SDLC Stages)/Internal Controls Section C – HR Cycle/Revenue Cycle/Expenditure Cycle Case Section D – Ethics PAPA Model
2. Systems Development Life Cycle (20 marks)
- Understand the problem: theft at the self-serve checkouts; customers are able to weigh
- Feasibility analysis – e.g. economic: how much to spend on this
_- What the current system does
_- Needs to be designed within constraints e.g. legal aspect (ID etc)
_- What type of conversion: direct or parallel --> recommendation
- Addressing concerns that customers have with the new system (e.g. sign on doors
_- Continuous improvement to security
3. Expenditure Cycle (20 marks) Read the AB-Hi Fi Expenditure cycle case study and answer the following two questions:
AB Hi-Fi expenditure cycle AB Hi-Fi is a multi-store retail business that sells products such as DVDs, CDs, mp players, game consoles and TVs. AB Hi-Fi has a central warehouse that is located in Melbourne. All products purchased by the business are delivered to this central warehouse. The narrative of the AB Hi-Fi expenditure cycle follows. Process 1.0 Determine demand for goods Purchase officers at AB Hi-Fi monitor stock levels via the computer. The computer has predefined reorder points and reorder quantities for each inventory item. When stock levels for a particular item drop down to this reorder point a purchase requisition is automatically generated by the computer and forwarded via email to the purchase officer responsible for these items. The purchase officer is responsible for reviewing sales trends for this item, and deciding whether to reorder the goods listed on the purchase requisition. The purchase officer can cancel the order if they feel that the goods are not worth reordering, amend the purchase requisition if they think that the quantity is too high or too low, or accept the requisition without change. Once the purchase officer has made a decision about the purchase requisition they log on to the computer and open the purchase requisition. They make any changes required to the quantities and products on the purchase requisition, and then mark the requisition as complete by ticking on a check box. The completed purchase requisition is then sent via email to the purchasing manager for review. The purchasing manager logs on to the computer and opens the purchase requisition. The purchasing manager is offered a choice of two tick boxes for each open purchase requisition. If the manager selects the ‘reject’ box the purchase requisition is cancelled and no further action is taken. If the purchasing manager selects the ‘accept’ box an email is sent to the purchase officer informing them that the purchase requisition has been approved. Process 2.0 Order goods When the purchase officer receives the approved purchase requisition email they log on to the computer and request a list of approved suppliers for each of the items on the approved requisition. The purchase officer sends an electronic copy of the purchase requisition via email to each of the approved suppliers, requesting quotes for product and delivery costs, and an estimated delivery date. When all the quotes have been received the purchase officer decides which supplier to place the order with. The purchase officer logs on to the computer and opens the relevant
purchase requisition. They
select the option to create a purchase order by ticking on a check box. The computer requests input of a valid supplier number then uses the supplier data and the purchase requisition data to produce a purchase order. The purchase order is sent via email to the supplier, the purchase officer and the warehouse officer responsible for these products. Process 3.0 Receive goods As part of their trading agreement with AB Hi-Fi, all suppliers are required to provide a delivery docket that lists the items they are delivering, the number of cartons being delivered and the purchase order number the delivery relates to. On arrival at the warehouse the delivery driver hands the warehouse officer two copies of the delivery docket. If there is no purchase order number included on the delivery docket, the warehouse officer will refuse to take delivery of the items. The warehouse officer enters the purchase order number from the delivery docket into the computer. The computer extracts the purchase order status from the purchase order data store. If the purchase order number is invalid, or the status of the purchase order is ‘closed’, the computer will display an error message, and the warehouse officer will refuse to take delivery of the items. If the purchase order number is valid, the computer will display a message indicating that it is OK to accept a delivery for this purchase order, and asking if the warehouse officer would like to print a goods received report for the purchase order. The warehouse officer requests the computer to print the goods received report. The computer retrieves a list of the items ordered from the purchase order data store, and the supplier details from the supplier data store. The computer prints the goods received report on a printer in the office of the warehouse officer. The warehouse officer counts the number of cartons, and verifies the count against the delivery docket. Once the warehouse officer has checked that the number of cartons delivered matches the number of cartons on the delivery docket the warehouse officer signs the first copy of the delivery docket and gives the signed delivery docket to the delivery driver. The warehouse officer opens the cartons and checks and counts the items delivered, and writes the quantity of each item on the printed goods received report. Some orders are quite large, so individual boxes are not always opened and counted; in this case, the warehouse officer relies on the external label stuck to the outside of the carton. Once all the items are counted and checked the warehouse officer dates and signs the goods received report. The warehouse officer staples the completed goods received report to the second copy of the delivery docket then puts the completed goods received reports in a tray on the desk of the goods receiving officer. Each morning the goods receiving officer retrieves the previous day’s completed goods received reports from the tray on their desk. The goods receiving officer inputs the purchase order number from the goods received report into the computer. The computer retrieves and displays the purchase order data, without the item quantities. The goods receiving officer works through line by line and inputs the quantities received for each item from the goods received report. Once the goods receiving officer has accounted for all the items on the goods received report they tick a box on the computer screen to indicate that the goods received report input is complete. The computer will update the purchase order and inventory data stores with the goods received information and then display a message confirming the completion. The goods receiving officer dates and signs the goods received report, and then sends the completed input goods received report to the accounts payable officer. The goods receiving officer processes each completed goods received report in the tray in the same way. The accounts payable officer receives the completed input goods receiving report from the warehouse officer. The goods receiving report is filed in an awaiting invoice folder.
Process 4.0 Pay for goods
As part of their trading agreement with AB Hi-Fi all suppliers are required to provide the related purchase order number on their invoice. When the accounts payable officer receives an invoice from a supplier they enter the purchase order number from the invoice into the computer. The computer extracts the purchase order status from the purchase order data store. If the purchase order number is invalid, or the status of the purchase order is ‘paid’, the computer will display an error message. If the purchase order number is valid and unpaid the computer will display a message indicating that it is OK to make a payment against this purchase order, and asking if the accounts payable officer would like to print the purchase order. The accounts payable officer requests the computer to print the purchase order. The computer retrieves details of the items ordered from the purchase order data store and the supplier details from the supplier data store. The computer prints the purchase order on a printer in the office of the accounts payable officer. The accounts payable officer retrieves the relevant goods receiving report from the awaiting invoice folder. The accounts payable officer attaches the goods receiving report to the purchase order report and the invoice, then checks to identify if there are any quantity discrepancies between the three documents. If any quantity discrepancies are identified, the accounts payable officer sends the reports to the warehouse supervisor. If no quantity discrepancies are identified, the accounts payable officer inputs the purchase order number into the computer and requests a payment screen. The computer displays a payment screen containing the purchase order details. The accounts payable officer enters the invoice data (item quantity and price). The computer extracts the purchase order price from the purchase order data store and compares the invoice price with the purchase order price. If there is a price variation of more than 5 per cent, the computer displays a price variation message and routes the payment data to the accounts payable supervisor for approval. If the invoice price is within 5 per cent of the purchase order price, the computer displays a payment accepted message. The computer calculates the payment due date based on details held in the supplier data store, records the invoice in the accounts payable data store, and updates the purchase order and general ledger data stores. The accounts payable officer files the goods receiving report, purchase order and invoice documents in an awaiting payment folder. At the end of each week the computer extracts details of payments due from the accounts payable data store and produces a payments file which is forwarded electronically to AB Hi-Fi’s bank. The bank transfers money from AB Hi-Fi’s bank account to the relevant suppliers in accordance with the details in the payments file. After the payments file has been successfully transferred to the bank, the computer prints a report of payments made on the central printer, then updates the accounts payable and general ledger data stores. The accounts payable officer collects the printed report of payments made and retrieves the appropriate documentation from the awaiting payment folder. The accounts payable officer matches documents in the awaiting payment folder with the payments listed on the payments made report. Matched sets of documents are attached to the payments made report, then filed in a paid folder.
Table 10.3 (in the book) identifies two risks typically encountered when determining demand. (a) Summarise the 4 stages of the expenditure cycle and explain each stage based on the case. (8 marks) Determine the demand for goods
(c) Determine how many of the common controls described in table 10.3 are present in the determine demand process at AB Hi-Fi. (4 marks)
4. Ethics (20 marks)
PRIVACY - Collecting, storing, and disseminating info about people What info should be required to reveal to others? What surveillance can employees use? What types of personal info can people keep? What info should be in databases? How secure is info? ACCURACY – authenticity, fidelity, and correctness of info possessed Who is responsible for accuracy of info? How to ensure info will be processed and presented properly? Ensure accidental errors and not intentional? Who is held accountable for info errors? Compensation for injured parties?
PROPERTY – Ownership and value of info Who owns info? Just and fair prices for its exchange? Handle software piracy? When can proprietary database be used? Corporate PCs for private purposes? Experts who create systems should be compensated? Allocation for access to info channels? AND ACCESSIBILITY – who should have access to info and should a fee be paid for its access Allowed to access info? How much companies charge for permitting access to info? How can access to computers be provided for disabilities? Who will get equipment for accessing info? What info does a person have a right to obtain under what conditions and what safeguards? Privacy
Just and fair prices for its exchange? Value of info = bank finds it valuable
Section B: Essay and short answer questions / Business Cycles Answer in the spaces provided. Strides for Strides manufactures and sells athletic wear to retail stores, who then stock the goods and sell them to customers. Its range of products includes warm- up tracksuits, body suits and running shoes and spikes. The business process followed by Strides for Strides in supplying retail stores is as follows: · The retail store will send an order to Strides for Strides, where it will be received by the customer service representative. Orders are generated by and originate from the retail stores and can come at an ad hoc and irregular basis. Retail stores, while all being long- standing and regular customers, have typically ordered at the last minute, resulting in irregular demand levels across the year. Two copies of the order form are made, with one being sent to the warehouse assistant, who checks that all goods are available for dispatch to the retail store. The second copy goes to the accounts receivable oce. · Once conrmed as available, the goods are packed, manually recorded on the goods release form (two copies are prepared) and sent to the shipping department for dispatch. A courier collects goods and a goods release form every morning and afternoon and delivers these to the retail store. Once delivery details are conrmed, an invoice is prepared by accounts payable, based on the details in the customer order and the goods release form. Paper invoices are sent out at the end of each week. Retail stores currently have standard payment terms of 2/15, n/35. Payment is made in the form of a cheque, which is sent back to the customer service representative who forwards it on to the accounts receivable oce. Strides for Strides has recently noticed that it is having inventory management problem due to the spasmodic and irregular nature of orders. This has impacted on its own ability to meet customer demands. It is also concerned that incorrect quantities of goods may be packed and shipped, and not detected until the goods reach the retail stores. This introduces extra costs of handling returns and allowances. Strides for Strides has also noticed that its accounts receivable turnover has dropped from 11.7 times per year to 9.5 times per year over the last twelve months. An independent consultant has suggested that by re-engineering the process these problems could be addressed. Question. In less than 400 words, explain the ineciencies that are present in the current system. Section C: Short answer questions / Risk and Control Answer in the spaces provided. Strides for Strides manufactures and sells athletic wear to retail stores, who then stock the goods and sell them to customers. Its range of products includes warm- up tracksuits, body suits and running shoes and spikes. The business process followed by Strides for Strides in supplying retail stores is as follows: · The retail store will send an order to Strides for Strides, where it will be received by the customer service representative. Orders are generated by and originate from the retail stores and can come at an ad hoc and irregular basis. Retail stores, while all being long- standing and regular customers, have typically ordered at the last minute, resulting in irregular demand levels across the year. Two copies of the order form are made, with one being sent to the warehouse assistant, who checks that all goods are available for dispatch to the retail store. The second copy goes to the accounts receivable oce.
· Once conrmed as available, the goods are packed, manually recorded on the goods release form (two copies are prepared) and sent to the shipping department for dispatch. A courier collects goods and a goods release form every morning and afternoon and delivers these to the retail store. Once delivery details are conrmed, an invoice is prepared by accounts payable, based on the details in the customer order and the goods release form. Paper invoices are sent out at the end of each week. Retail stores currently have standard payment terms of 2/15, n/35. Payment is made in the form of a cheque, which is sent back to the customer service representative who forwards it on to the accounts receivable oce. Strides for Strides has recently noticed that it is having inventory management problem due to the spasmodic and irregular nature of orders. This has impacted on its own ability to meet customer demands. It is also concerned that incorrect quantities of goods may be packed and shipped, and not detected until the goods reach the retail stores. This introduces extra costs of handling returns and allowances. Strides for Strides has also noticed that its accounts receivable turnover has dropped from 11.7 times per year to 9.5 times per year over the last twelve months. An independent consultant has suggested that by re-engineering the process these problems could be addressed. Question. Name four (4) possible risks in the above case and suggest appropriate controls to avoid the each risk.