AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A LATEST UPDATED 2023-2024, Exams of Nursing

Download AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A LATEST UPDATED 2023-2024 and more Exams Nursing in PDF only on Docsity! AMCA CERTIFICATION TEST - MEDICAL ASSISTING STUDY GUIDE - SET A LATEST UPDATED 1)Which of the following is considered a parasitic infection? A. Lyme disease B. Rabies C. Ringworm D. Malaria - ANSWER 2)Aspirin and acetaminophen are examples of: A. Analgesics and antipyretics B. Antitussives and decongestants C. Antihistamines and antiemetics D. Antidotes and antibiotics - ANSWER 3)Demerol 75 mg, IM every 4 hours, as needed for severe pain, is what type of medication order? A. Single B. PRN C. Stat D. Routine - ANSWER 4)This unit in the hospital is run by physicians and experts in the field of musculoskeletal disorders of bones, joints, ligaments and tendons, identify this department. A. Rheumatology B. Obstetrics C. Ophthalmology D. Oncology - ANSWER 5)MSDS information includes: A. Table of chemical elements B. Product manufacturing conditions C. General and emergency information D. Information on competitor products - ANSWER 6)The physician prescribes a buccal medication. The medical assistant should instruct the patient to: A. Place the medication between the lower teeth and cheek B. Chew the medication and swallow it C. Place the medication under the tongue 14)A structure that is composed of two or more tissue types is called a/an: A. System B. Organism C. Organ D. Cell - ANSWER 15)Cellular respiration is a function of the: A. Cell membrane B. Mitochondria C. Golgi apparatus D. Nucleus - ANSWER 16)Somatic tremor is the result of: A. Muscle movement B. Loose sensors C. Unequal amounts of electrolytes D. Improper standardization of the instrument - ANSWER 17)The smallest structural unit of the nervous system is the: A. Spinal cord B. Neurofibrils C. Neuron D. Supine - ANSWER 18)A patient came into the doctor's office with chest pain and shortness of breath. which position is the best to help him breathe better? A. Lithotomy B. Prone C. Fowler's D. Supine - ANSWER 19)The primary function of the nervous system is: A. To protect deep organs B. To cleanse the blood of pathogens C. To detect changes in the internal and external environment and respond appropriately D. To provide body support and levers for muscle action - ANSWER 20)Mr. Smith is suffering from an enlargement of the bones in the entire skull as well as in the hands and fee, in addition to thickening of the skin. Which of the following conditions is Mr. Smith suffering from? A. Addison's B. Cushing's C. Acromegaly D. Cretinism - ANSWER 21)The functional unit of the kidney is the: A. Nephron B. Ureter C. Urethra D. Bladder - ANSWER 22)Which of the following types of gloves can be decontaminated and reused if they show no signs of deterioration after use? A. Disposable B. Utility C. Sterile D. Examination - ANSWER 23)After obtaining an ECG tracing, a Medical Assistant would be expected to? A. Check the patient with a pulse oximeter to verify accuracy of the ECG tracing B. Evaluate the patient's medication list for cardiac altering drugs C. Instruct the patient on the tracing results and cardiac prognosis D. Observe the tracing for quality and decide if another tracing may be required - ANSWER 24)There are two types of civil actions healthcare providers for injuries resulting from health care, The first one is lack of informed consent and the second one is: A. Violation of standard of care B. Trial and Post trial C. Violation of confidentiality D. Violation of continued care plan - ANSWER 25)Dr. Jones and Dr. Brown decide to share a practice. Together, they share patients, expenses, profits and assets. Which type of medical practice is this? A. Group practice B. Clinic C. Partnership D. Sole proprietorship - ANSWER 26) What is the appropriate test used for heparin therapy? A. POCT B. APPT C. H&H D. SST - ANSWER 27)A provider withdraws from the care of a patient without reasonable notice of discharge is considered: A. Abandonment account C. On an informed consent document D. When a patient gives implied consent - ANSWER 35)The Privacy Rule gives patients the right to: A. Access their medical record B. Access their ex-spouses record C. Sue the doctor D. Refuse treatment - ANSWER 36)A patient has an oral temperature of 100.8 F. The medical term for this is: A. Pyrexia B. Pyuria C. Hyperpyrexia D. Purulent - ANSWER 37)A routine hand wash procedure uses plain soap to remove soil and transient bacteria. Hand antisepsis requires the use of: A. Scrub brushes B. Antimicrobial soap C. Gel- based creams after the routine hand wash D. Medicated towels for drying clean hands. - ANSWER 38)Which of the following precautions require special air handling and ventilation? A. Contact precautions B. Standard precautions C. Airborne precautions D. Droplet precautions - ANSWER 39)Which of the following is correct regarding contact transmissions> A. It involves the transfer of pathogens by food and water. B. It involves contaminated instruments, needles, or contaminated hands that are not washed. C. It involves transmission of pathogens that remain suspended in air for a long period of time. D. It refers to the transfer of pathogens by mosquitoes, flies, and rats - ANSWER 40)Important information a patient should know about immunizations would be that: A. They are not necessary if quality infection is maintained B. They are prophylactics against deadly diseases C. They are known to cause autism D. They can unintentionally give the recipient a disease - ANSWER 41)What is the process used to wash and remove blood and tissue from medical instruments called? A. Asepsis B. Sanitizati on C. Disinfection D. Sterilization - ANSWER 42)A patient weights 83.92 kg. How many pounds does he weigh? A. 185 lb. D. Twice a day - ANSWER 50)Which of the following procedures can be performed by a medical assistant? A. Intramuscular injection B. Start fluids through a catheter C. Insert peripheral catheter D. Intravenous injection - ANSWER 51)Post- prandial means: A. Before a meal B. Before bed time C. Fasting D. After a meal - ANSWER 52)A round, raised skin lesion with itching that is a positive sign of reaction to allergic testing is a: A. Wheal B. Nodule C. Papule D. Vesicle - ANSWER 53)You are to draw the blood of a patient. After reviewing the lab order, you realize that you need to draw a CBC w/diff (complete blood count with differential) on your patient. knowing that this test is drawn in a lavender top-tube, which lab department would this go to for processing? A. Microbiology B. Hematology C. Coagulation D. Chemistry - ANSWER 54)The patient information sheet contains: A. The past medical history of the patient B. The patient's past family history C. The patient's chief complaint D. patients personal and insurance information - ANSWER 55)Which of the following drug administration routes is the most appropriate for a patient who has nausea and vomiting? A. Nasal B. Buccal C. Sublingual D. Rectal - ANSWER 56)The medical assistant is to collect a Prothrombine time (PT) test, a complete Blood Count (CBC), and a fasting Blood Sugar (FBS). What is the correct order of draw? A. Grey ( FBS), Lavender (PT), Red (CBC) B. Light-blue (PT), Lavender (CBC), Grey (FBS) C. Lavender (FBS), Red (CBC), Green (PT) D. Grey (FBS), Lavender (CBC), Light-blue (PT) - ANSWER 57)The information of blood cells is defined as: A. Hematopoiesis B. Erythropoietin C. Mean corpuscular volume D. Hemoglobinopathy - ANSWER 58)The primary purpose of wearing gloves during phlebotomy procedures is to protect the: A. Venipuncture site from contamination by the phlebotomist's hands B. Specimen from contamination by the phlebotomist C. Patient from contamination by the phlebotomist D. Phlebotomist from exposure to the patient's blood - ANSWER 59)While Mr. Dillon's hematocrit is spinning in the centrifuge, you perform an automated hemoglobin test on a sample of his blood and record the value as 15g/dL. You do a quick mental calculation and expect that the hematocrit value will be approximately: A. 5g/dL B. 45% C. 5% D. 45g/dL - ANSWER 60)What is the best location to check the pulse of an adult who is unconscious and not breathing? A. At the carotid artery of the neck B. On the chest, directly over the heart C. At the radial artery of the wrist D. At the brachial artery of the arm - ANSWER 61)The act of listening for sounds made by internal organs to aid in the diagnosis of certain disorders is called: A. Menstruation B. Percussion C. Auscultation D. Palpation - ANSWER 62)When a blood pressure cuff is deflated, the first tapping sound is the pressure. A. Pulse B. D. Center for Disease Control - ANSWER 70)A quantitative test is one that: A. Tests for the presence and amount of substance in sample B. Tests for presence of substance only C. Does not require a trained technician D. Tests for all substances found in the sample - ANSWER 71)The interval between exposure to infection and the appearance of the first symptom is called: A. Incubation period B. Active period C. Means of transmission period D. Incineration period - ANSWER 72)Complete destruction of all forms of microbial life. A. Sterilization B. Germicide C. Sanitization D. Disinfection - ANSWER 73)A patient is having a seizure. Which of the following is the most appropriate step for the medical assistant to take to protect the patient? A. Raise the patient's feet B. Call for help C. Loosen clothing around the patient's neck D. Administer small amounts of liquid - ANSWER 74)Most specialists are paid by MCOs using which of the following methods? A. Fee-for-service B. Coinsurance C. Copayment D. Capitation - ANSWER 75)Which of the following is classified as abnormally rapid, deep or labored breathing? A. Hypertension B. Tachypnea C. Hyperpnea D. Hyperpyrexia - ANSWER 76)The invoice for the monthly rent of the building where the medical office is located, is typically handled by which department? A. Compliance B. Human Resources C. Accounts payable D. Accounts receivable - ANSWER 77)What drug enhances the effects of another drug? A. Narcotic B. Antagonist D. Bronchial asthma - ANSWER 85)How many electrodes are used as part of a 12- Lead EKG? A. 10 B. 6 C. 12 D. 8 - ANSWER 86)The amount of blood pumped by the heart per minute is called: A. Ejection fraction B. Cardiac output C. Contractility D. Blood pressure - ANSWER 87)Sinus is a slow dysrhythmia. A. Bradycardia B. Tachycardia C. Rhythm D. Dysrhythmia - ANSWER 88)When a person stays in the same position all the time, pressure causes the skin to: A. Become firm and dry B. Weaken and become necrotic C. Become stronger D. Stay pink and moist - ANSWER 89)A patient's weight should be listed in the patient's chart to the nearest: A. Pound B. 1/2 pound C. Ounce D. 3/4 pound - ANSWER 90)Which of the following blood pressure readings would be considered Stage 1 Hypertension? A. 148/96 B. 116/72 C. 126/84 D. 178/104 - ANSWER 91)A normal resting heart rate for the average adult is: A. 15-20 BPM B. 80-120 BPM C. 10-15 BPM D. 60-100 BPM - ANSWER 92)Automaticity refers to: A. The ability of the myocardial cell to contract when stimulated by an electrical impulse B. The ability to transmit an electrical stimulus from cell to cell throughout the myocardium C. The ability to respond to an electrical stimulus D. The ability of certain myocardial cells to produce an electrical impulse without the need for outside nerve stimulation - ANSWER 93)Collection devices used in skin punctures are called: A. Capillary tubes B. Butterfly sets C. Blood culture collection systems D. 25 gauge needles - ANSWER 94)Normal sinus rhythm has a heart rate of beats per minute: A. 80 to 120 B. 50 to 75 C. 60 to 100 D. 40 to 60 - ANSWER 95)What is the function of the large intestine (aka colon)? A. Absorb water B. Absorb sugar C. Absorb fat D. Absorb vitamins - ANSWER 96)No anticoagulants are found in which of the following tubes? A. Green-topped B. Yellow-topped C. Lavender- topped D. Red-topped - ANSWER 97)Without a clot activator, whole blood typically clots in minutes. A. 60 to 20 B. 1 to 2 C. 30 to 60 D. 5 to 10 - ANSWERa 98)Thixotropic gel, found in the SST red gray marbled- topped Vacutainer tube: A. Is more dense than red blood cells and less dense than white blood cells B. Is more dense than red blood cells and less dense than serum C. Is less dense than red blood cells but more dense than serum D. Has the same density as red blood cells - ANSWER D. Empathy - ANSWER 106) How far above the site of draw is the tourniquet placed? A. 3-4 inches B. 1-2 inches C. 5-7 inches D. 4-6 inches - ANSWER 107) A female patient came into the clinic for follow-up after a right sided mastectomy with some removal of lymphoid tissue. What is the name of the condition that makes blood draw on the right arm not recommended? A. Syncope B. Lymphostas is C. Anemia D. Hemoconcentration - ANSWER 108) Which of the following is correct for ending a venipuncture procedure? A. Remove the tourniquet, remove the needle, remove the tube, apply pressure B. Remove the tourniquet, remove the tube, remove the needle, apply pressure C. Remove the needle, remove the tube, remove the tourniquet, apply pressure D. Remove the tube, remove the tourniquet, remove the needle, apply pressure - ANSWER 109) Which of the following is known as swimmer's ear? A. Otitis externa B. Otitis C. Otitis media D. Otitis interna - ANSWER 110) Which of the following should be used to chill a specimen as it transported? A. A small freezer unit B. Frozen blocks of ice C. Crushed ice D. Tepid water - ANSWER 111) The Medical Assistant was sent to the ward to draw blood for coagulation studies, Which of the following is correct about this draw? A. The Medical Assistant can use capillary tubes for the blood collection B. Draw a red top tube before the light blue tube C. Fill a light blue to the top D. Before drawing the specimen, make sure the patient has fasted for 12 hours - ANSWER 112) The tube of choice for glucose testing is: A. Gray-top tube B. Red-top tube C. Light-blue top blue D. Lavender-top tube - ANSWER 113) The function of the platelet is to: A. Cause the blood to clot B. Fight infection C. Carry oxygen D. Carry nutrients - ANSWER 114) The three kinds of blood cells are: A. Leukocytes, red blood cells, erythrocytes B. Erythrocytes, Platelets, thrombocytes C. Leukocytes, white blood cells, platelets D. Erythrocytes, thrombocytes, leukocytes - ANSWER 115) The hormone tested for in pregnancy tests is: A. TSH B. Progesterone C. Estrogen D. HCG - ANSWER 116) When performing a dermal puncture and the lancet hits the bone, what is the potentially serious fatal bone infection that could occur? A. Osteochondritis B. Osteomyelitis C. Osteomalacia D. Osteoporosis - ANSWER 117) You performing a venipuncture procedure on a patient- the needle appears to be inside the vein yet no blood id flowing into the tube. What should you do? A. Pull back on the needle B. Terminate the procedure C. Slightly rotate the needle D. Switch the tubes - ANSWER 118) Which of the following Vacutainer tubes is routinely used for hematology testing? A. Light blue-topped tubes B. Red-topped tubes C. Lavender topped tubes D. Green-topped tubes - ANSWER 119) If a laboratory test requires serum, which Vacutainer tube is the tube of choice? A. Lavender - topped tubes B. Black- topped tubes C. Yellow - topped tubes D. Red - topped tubes - ANSWER B. Light-blue top tube C. Lavender- top tube D. Red-top tube - ANSWER 127) An obese patient was sent to the laboratory for a complete blood count. Which of the following veins is mot likely to be the only that the Phlebotomist can palpate? A. Basilic vein B. Cephalic vein C. Median cubital vein D. Sclerosed vein - ANSWER 128) Two employees discussing a patient diagnosis on a hospital elevator with other people present is a violation of: A. Patient rights B. Patient privacy C. Patient confidentiality D. Patient insurance - ANSWER 129) A patient has been taking aspirin for arthritis. Which of the following is most likely to be affected by it? A. Bleeding time B. Glucose time C. Blood culture collection D. Blood culture results - ANSWER 130) Mr. Matthews called the office to get the test results for his wife, Martha. What should the medical assistant do? A. Tell Mr. Matthews that you cannot release the information B. Check the medical record to see if Mr. Matthews is really Martha's husband - if so then release the information. C. Tell Mr. Matthews the test results D. Check the medical record to see if Mr. Matthews is authorized to have this information on Mrs. Matthews HIPAA form. if so, then release the information. - ANSWER 131) If a finger is "excessively" milked during a skin puncture, the result will be: A. A decrease in pain for the patient B. Increased venous blood flow to the puncture site C. An adequate of blood for filling several capillary tubes D. Hemolysis and contamination of the specimen with tissue fluids - ANSWER 132) You are the only CMAC the night shift. You receive orders for all of the following tests within minutes of one another. Which test has the greatest collection priority? A. STAT CBC in labor and Delivery B. STAT electrolytes in the ER C. Timed blood cultures in ICU D. ASAP electrolytes in CCU - ANSWER 133) The phenylketonuria (PKU) test is used to diagnose deficiency of phenylalanine hydroxylase, the most common clinically encountered inborn error of metabolism. it is performed on: A. Blood drawn from a newborn's finger D. Shake vigorously for 30 seconds - ANSWER 141) Identify the rhythm that will often produce an irregular rhythm. A. Atrial Tachycardia B. Sinus Dysrhythmia C. Ventricular Tachycardia D. Sinus Bradycardia - ANSWER 142) Which limb sensor is the reference or ground electrode? A. Right arm B. Left arm C. Left leg D. Right leg - ANSWER 143) One method to calculate heart rate from an EKG strip is to: A. Count the small boxes between the R-R interval and divide into 1500 B. Count the number of small boxes in the R-R intervals and divide by 2 C. Estimate by counting R peaks in 10 sec strip and multiply by 10 D. Count the number of QRS complexes in a 3 strip and multiply by 10 - ANSWER 144) A 45 year-old man comes in for a stress test. His resting blood pressure is 120/80. During the stress test, his blood pressure dropped to 95/55 and his skin is cold and clammy. What is the best course of action? A. Stop for a minute, then resume B. Stop the test immediately C. Slow the test and then pick the pace back up D. Push forward with the test - ANSWER 145) The Q wave, if present, is always: A. Positive B. Present C. Isoelectric D. Negative - ANSWER 146) The main purpose of PPE is to: A. Help project a professional appearance B. Protect street clothes from getting soiled C. Provide the employee a barrier against infection D. Systolic pressure below 90 and diastolic pressure below 60mmHg - ANSWER 147) Hypotension is defined as: A. No measurable Systolic pressure B. Systolic pressure above 150 mmHg and diastolic pressure above 90mmHg C. Systolic pressure of 129 mmHg and diastolic pressure of 80 mmHg D. Systolic pressure below 90 and diastolic pressure below 60mmHg - ANSWER 148) The acronym used to remember the actions to take when using a fire extinguisher is: A. ACT B. HELP C. RACE D. PASS - ANSWER 149) Narrowing of the valve between the left atrium and the left ventricle is called: A. Mitral stenosis B. Aortic stenosis C. Pulmonary stenosis D. Tricuspid stenosis - ANSWER 150) Which of the following supplies blood to the heart muscle? A. Coronary arteries B. Brachial arteries C. Carotid arteries D. Cerebral arteries - ANSWER 151) The layer of the heart that is responsible for contraction and relaxation is known as the: A. Pericardium B. Myocardium C. Endocardium D. Epicardium - ANSWER 152) A 67 year-old man is diagnosed with Atrial Fibrillation and is treated with Warfarin (Coumadin). What is the characteristic of Atrial Fibrillation? A. Saw tooth-shaped waves B. P waves are absent C. P waves with uniform shape D. P waves of multiple shapes - ANSWER 153) A patient has a possible corneal abrasion and needs a referral. Which specialty is a physician that deals with eye injury and disease? A. Opthalmologist B. Oncologist C. Optician D. Optometrist - ANSWER 154) A phlebotomist enters a room to draw blood on a patient who is hospitalized with an infected wound. The site of the would and any of its bandages are considered which link in the chain of infection? A. Portal of exit 161) In a standard 12-lead ECG, the measurement of current that the heart muscle produces between the right arm electrode and left arm electrode is known as the: A. Standard limb lead lll B. Augmented leas aV C. Standard limb lead ll D. Standard limb lead l - ANSWER 162) What is the name of the heart valve that separates the right atrium and right ventricle/ A. Aortic valve B. Tricuspid valve C. Pulmonic valve D. Mitral valve - ANSWER 163) Which of the following is an example of a biohazard? A. Spilling a chemical on a countertop B. Splashing of blood when a cap is removed C. Touching electrical equipment with wet hands D. The potential for a fire to start - ANSWER 164) How do you know when you have achieved adequate ventilation for a patient when doing CPR? A. Air escapes the nose B. Air enters the stomach C. Rise of the chest D. You hear a popping sound - ANSWER 165) What is the minimum number of electrodes that may be attached to the patient for Holter Monitoring? A. 12 electrodes B. 2 electrodes C. 5 electrodes D. 10 electrodes - ANSWER 166) Tachycardia is a pathology that damages mainly the: A. Heart muscle B. Brain C. Blood vessels D. Body organs - ANSWER 167) The national health insurance plan for Americans age 65 and older is: A. CHAMPVA B. Medicaid C. TRICARE D. Medicare - ANSWER 168) Which of the following requires all employees' workplace hazard training? A. Standard precautions B. Bloodborne pathogen C. Emergency action plans D. Hazard communication standard - ANSWER D. Pacemaker - ANSWER 176) The correct lead from the center of heart to the positive pole of the leg is: A. AVF B. AVR C. lll D. ll - ANSWER 177) The correct lead from the right arm to the leg is: A. AVR B. AVF C. lll D. ll - ANSWER 178) A blood sample is collected from a patient and the plasma is pink to red in color. Which of the following is the most likely cause? A. Polycythemia B. Hemolysis C. Lipema D. Agglutination - ANSWER 179) Which drug is used as an anticoagulant? A. Fluoxetine (Prozac) B. Warfarin (Coumadin) C. Digoxin (Lanoxin) D. Triazolam (Halcion) - ANSWER 180) Which is the most common route of administration of nitroglycerin? A. Intravenous B. Intradermal C. Suppository D. Sublingual - ANSWER 181) Your patient is experiencing chest pain and has a heart rate of 132 beats per minute. You attach the ECG monitor and see a fast, regular rhythm with a round upright P wave that precedes each QRS complex. The QRS complexes are 0.10 seconds in duration. This patient is experiencing: A. Junctional escape rhythm B. Sinus tachycardia C. Complete AV heart block D. Idioventricualr rhythm - ANSWER 182) Veterans with service related disabilities are eligible for care under which of the following programs: A. TRICARE B. VETSERVE C. CHAMPVA D. CHAMPAID - ANSWER 183) is usually sponsored and partially paid by an employer. A. TRICARE B. Private insurance C. Worker's Aide D. Group Health Insurance - ANSWER 184) Health policies that concern a patient's constitutional right to privacy, informed consent and confidentiality are part of: A. Medical statutes B. Patient's Bill of Rights C. Consent laws D. Disclosure laws - ANSWER 185) Family members, such as spouse or children that are covered under the member's insurance policy are known as . A. Members B. Beneficiari es C. Dependents D. Subscribers - ANSWER 186) A physician, specialist or any person that provides medical care is known as the . A. Provider B. Policyholder C. Subscriber D. Dependent - ANSWER 187) The term , refers to the list of charges for each of the provider's services. A. Fee schedule B. Coinsurance C. Copayment D. Cost sheet - ANSWER 188) Ais a set amount that the patient may be required to pay the provider before they can receive benefits. A. Coinsurance B. Deductible D. Nursing home care - ANSWER 196) The best way to handle a "difficult" or "bad" patient is to: A. Threaten to report the patient to his or her doctor B. Speak firmly to maintain charge of the situation C. Help the patient to feel in control of the situation D. Leave the room without collecting the specimen - ANSWER 197) Which of the following is an example of negative kinesics? A. Smiling B. Eye Contact C. Frowning D. Good grooming - ANSWER 198) Which of the following skills would not be an appropriate expectation of the competent medical assistant? A. Giving instructions to patients about self-care after treatments B. Diagnosing common patient symptoms C. Performing insurance coding and billing D. Using the computer to perform a variety of office functions - ANSWER 199) When analysis of a patient flow is reviewed, what does this help a practice determine? A. The day of the week that most patients come in B. The number of times per year a patient visits the medical office C. The amount of time the provider sees patients per week D. The realistic time frame for each appointment - ANSWER 200) The mental and emotional condition, enthusiasm, loyalty, or confidence of an individual or group with regard to function or tasks at hand is called: A. Morale B. Insubordinati on C. Initiative D. Tenacity - ANSWER 201) Faithfulness, or allegiance to a cause, ideal, custom, institution or product, is called: A. Loyalty B. Dependabili ty C. Courtesy D. Flexibility - ANSWER 202) When medical assistants are able to adapt to various situations, they are considered to be: A. Courteous B. Flexible C. Dependable D. Loyal - ANSWER 203) One mental health illness that can hinder patient education is: A. Chicken pox B. High blood pressure C. Alzheimer disease D. Depression - ANSWER 204) Which of the following is an example of proxemics? A. Eye contact B. Facial expression C. Personal contact D. Personal hygiene - ANSWER 205) Which is an example of a recommended preventive procedure? A. Eating the recommended daily allowances B. Teeth whitening C. Childhood immunizations D. Daily exercise - ANSWER 206) Which of the following types of filing systems requires a cross reference files? A. Alphabetic B. Subject C. Geographic D. Numeric - ANSWER 207) Before developing a medication schedule, you should evaluate the patient's: A. Bathroom habits B. Medical record C. Daily routine D. Side effects - ANSWER 208) During assessment, the nest source from which to obtain patient information is the: A. The medical record B. Physician's notes C. A family member D. The physician - ANSWER 209) Verbal facial expressions or body language, such as a nod of understanding, are called: A. External noise B. Internal noise C. Channels narrative C. Chief complaint D. Medication allergies - ANSWER 217) The patient complains that it hurts when they swallow. This type of complaint is considered: A. Assessment B. Plan C. Objective D. Subjective - ANSWER 218) Telephone etiquette involves: A. Remaining anonymous to avoid any responsibility B. Leaving a person on hold until you have the answer C. Referring an emotional caller to the administrator D. Keeping your statements simple and to the point - ANSWER 219) The term used to describe sophisticated and highly complex care is: A. Managed care B. Tertiary care C. Secondary care D. Primary care - ANSWER 220) This is federal program that provides medical care for the indigent: A. PHS B. Medicaid C. Medicare D. HIPAA - ANSWER 221) To indicate that something lies nearer the surface, use the term: A. Distal B. Deep C. Superficial D. Proximal - ANSWER 222) What does this symbol represent? SELECT ONE: A. Chemical Hazard B. Biologic Hazard C. Radioactive Hazard D. Sharps Hazard - ANSWER 223) Identify the following rhythm: SELECT ONE A. Atrial Fibrillation B. Ventricular fibrillation C. Junctional tachycardia D. Asystole - ANSWER