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AMCA MEDICAL ASSISTANT CERTIFICATION EXAM ACTUAL EXAM 2025 200 QUESTIONS & ANSWERS, Exams of Nursing

AMCA MEDICAL ASSISTANT CERTIFICATION EXAM ACTUAL EXAM 2025 NEWEST COMPLETE 200 QUESTIONS AND DETAILED CORRECT ANSWERS | A+ GRADE

Typology: Exams

2024/2025

Available from 09/11/2024

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Download AMCA MEDICAL ASSISTANT CERTIFICATION EXAM ACTUAL EXAM 2025 200 QUESTIONS & ANSWERS and more Exams Nursing in PDF only on Docsity!

AMCA MEDICAL ASSISTANT

CERTIFICATION EXAM ACTUAL EXAM

2025 NEWEST COMPLETE 200

QUESTIONS AND DETAILED CORRECT

ANSWERS | A+ GRADE

To comply with HIPAA, a medical office must always furnish what information to a new patient to be seen for treatment? A) A copy of each staff member's malpractice insurance policy B) Certifications and licensure documents of medical staff c) Office policy manual D) The provision of privacy practices document Correct Answer The provision of privacy practices document Verbally divulging information about a patient to someone not directly involved in the patient's care is an example of which improper conduct? A) Libel B) Misfeasance c) Defamation D) Invasion of privacy Correct Answer Invasion of privacy Which of the following reasons led to the creation of the states' Medical Practice Acts? A) The need to determine the methods and requirements of physician licensure

B) The need to protect all health-care professionals reporting both STDs and child/elderly abuse C) The need to regulate serious issues of drug use and abuse D) The need to ensure medical facility access to all people Correct Answer The need to determine the methods and requirements of physician licensure The occurrence of malpractice lawsuits is directly related to which factor? A) The yearly income of the patient B) The level of the patient's education c) The socioeconomic status of the patient D) The level of trust in the physician-patient relationship Correct Answer The level of trust in the physician-patient relationship Which of the following concepts refers to the principles of conduct that are required by legislative enactments? A) Morals B) Professionalism C) Laws D) Ethics Correct Answer Laws When a patient formally gives a loved one durable power of attorney for health-care matters, at what point does this legal document become active? A) When the patient signed the document B) When the patient's physician is notified of the document's existence

c) When the patient can no longer make competent medical decisions D) When the patient has been placed in a nursing home Correct Answer When the patient can no longer make competent medical decisions A patient's unreasonable conduct resulted in injury to himself, and he has filed a claim of medical malpractice against his physician. What is the term for the finding for when/if the court determines the patient to be fully or partially at fault? A) Malfeasance B) Quid pro quo C) Nonfeasance D) Contributory negligence Correct Answer Contributory negligence What is the term for an employee who is considered to be acting on the doctor's behalf while performing professional tasks? A) Respondeat superior B) Subpoena duces tecum c) Malfeasance D) Res ipsa loquitur Correct Answer Respondeat superior If a physician simply decided to stop providing care for his or her noncompliant patient without following the appropriate legal steps, the patient could file a lawsuit against the physician on which of the following grounds? A) Quid pro quo B) Malfeasance

c) Abandonment D) Res ipsa loquitur Correct Answer Abandonment The Americans with Disabilities Act guarantees which of the following rights for the physically impaired? A) Equal pay for like positions B) Health insurance for full-time employees c) Vacation pay D) Ease in physical access to the workplace Correct Answer Ease in physical access to the workplace Which of the following demonstrates positive communication skill? A) Ignoring a patient's anger B) Giving advice to the patient although they may not have asked for it C) Responding to the patient's stated problem by saying "let's discuss it" D) Telling an unhappy patient to "cheer up; things will get better" Correct Answer Responding to the patient's stated problem by saying "let's discuss it" What form of medical practice may have personal property attached in case of business failure and earns all of the profit when the business succeeds? A) Profit sharing corporation B) Partnership with limits c) Sole proprietorship D) Specialty group Correct Answer Sole proprietorship What is libel?

A) Action intended to deceive another person B) Verbal statements made about another person that are malicious and/or false C) Ruining someone's good reputation by spreading verbal rumors D) Statements written or pictures about another person that are intended to be cruel and damaging to a person's reputation Correct Answer Statements written or pictures about another person that are intended to be cruel and damaging to a person's reputation A breach of confidentiality is considered unethical and illegal and is prohibited by which of the following? A) OSHA B) Civil Rights Act c) Standard of care D) HIPAA Correct Answer HIPAA What does civil law include? A) Torts B) Implied contracts c) Medical malpractice D) All of these answers Correct Answer All of these answers The privacy rule is in place to protect which of the following? A) All medical billing B) Specialists in the field of medical law c) The considerations of cultural beliefs

D) Electronic transfer of information Correct Answer Electronic transfer of information How would a medical provider can avoid patient abandonment? A) Giving verbal notice of withdrawal from an established patient B) Declaring the patient to be indigent c) Mailing the patient a copy of the borrowed servant doctrine D) Giving formal notice of withdrawal from the established patient Correct Answer Giving formal notice of withdrawal from the established patient What is the best way to address an elderly patient? A) Mr. or Mrs B) Honey or Sweete C) Last name only D) First name only Correct Answer Mr. or Mrs When calling a facility to schedule a patient, what is the most important factor to remember? A) To get off the phone as quickly as possible B) To get the most convenient appointment possible c) To maintain patient confidentiality D) To discuss the patients limitations regarding diagnosis Correct Answer To maintain patient confidentiality After how many minutes after a patient has missed an appointment, should the medical assistant call to reschedule?

A) 5

B) 15

C) 25

D) 30 Correct Answer 15 Which it the following scheduling methods books several patients around the A) Cluster booking в) Stream scheduling c) Wave scheduling D) Open appointment scheduling Correct Answer Cluster booking Which temperature site would give the highest normal values? A) Rectal B) Tympanic c) Oral D) Armpit Correct Answer Rectal Which of the following describes the patient's chief complaint? A) The main reason the patient is seeking care that day B) The most significant finding on the patient's exam c) The highest level diagnosis coded assigned to the patient D) The issue that takes the longest for the physician to resolve Correct Answer The main reason the patient is seeking care that day.

The selection of one of the three available blood pressure cuff sized depends on which of the following criteria? A) Age of the patient B) Weight of the patient/ size of the arm c) Chief complaint D) Position of the patient Correct Answer Weight of the patient/ size of arm What is latex sensitivity a type of? A) Biologic hazard B) Chemical hazard c) Physical hazard D) Allergic reaction Correct Answer Allergic reaction What is the scrubbing of instruments with special brushes and detergents to remove blood, mucous, etc.? A) Sterilization B) Disinfection c) Sanitization D) Distillation Correct Answer Sanitization What is the process that involves a soaking or wiping process and inhibits the activity of disease-causing organisms? A) Sanitizing в) Disinfecting c) Sterilizing D) Treating with antiseptics Correct Answer Disinfecting

What is the process used for supplies that would come in contact with internal body tissue or an open wound, that involves the use of heat (steam) and an autoclave? A) Sterilization B) Disinfection c) Sanitizations D) Surgical Asepsis Correct Answer Sterilization Your are taking vitals on a patient and they complain that they have dizziness every once in a while. What type of symptom is this? A) Familial B) Social c) Subjective D) Objective Correct Answer Subjective Which procedure that requires patient intervention should be documented for patient reference? A) Clinical procedure B) Structural procedure C) Administrative procedure D) Inter-office procedure Correct Answer Clinical procedure The immune system protects the body from which of the following? A) Low blood sugar B) Disease and infection C) Falling and loss of balance D) Stunted growth and loss of fluid Correct Answer Disease and infection

A procedure for filing insurance claims would be found under which policies section of the procedure manual? A) Clinical B)Structural c) Administrative D) Emergency Correct Answer Administrative What is the proper sequence for CPR? A) Circulation, airway, breathing B) Airway, breathing, circulation c) Circulation, breathing, airway D) Airway, circulation, breathing Correct Answer Circulation, airway, breathing What is the general term for a surgical suture? A) Staple B) Ligature c) Needle biopsy D) Gauge Correct Answer Ligature Which of the following instruments is used to drain an abscess? A) Tissue forceps B) Tenaculum C) Curette D) Scalpel Correct Answer Scalpel In which Stage of Infection is known as the time where the pathogen has had time to grow and establish itself in the body?

A) Prodromal B) Acute c) Incubation D) Convalescent Correct Answer Incubation Which of the following is one of the six C's of charting? A) Clerical B) Client's words C) Consult D) Counsel Correct Answer Client's words An RN asks you to start an IV. Which is true? A) Assistive personnel do not start IV's B) The RN must supervise your work c) Your must be trained to start IVs D) You must know whey the person needs the IV Correct Answer Assistive personnel do not start IV's You decide to refuse a task. What should you do? A) Delegate the task to someone else B) Communicate your concerns to the nurse c) Ignore the request D) Talk to the nurse's supervisor Correct Answer Communicate your concerns to the nurse Which of the following best defines a demographic? A) The neighborhood in which the doctor's office is located B) The number of physician's who work in an office c) The statistical date of a population, such as age, gender, etc.

D) The medications prescribed by the physician Correct Answer The statistical date of a population, such as age, gender, etc. Which of the following would be appropriate for free screenings? A) Blood pressure B) Physical exams c) Stress tests D) Physical exams Correct Answer Blood pressure What type of fever is known as a fluctuating fever that remains elevated and does not return to baseline? A) Fever B) Intermittent c) Remittent D) Continuous Correct Answer Remittent Respiration rates can vary if abnormalities are present. Which type of abnormality is a temporary complete absence of breathing? A) Apnea B) Tachypnea c) Bradypnea D) Tachycardia Correct Answer Apnea What is accounts receivable? A)A record of all monies due to the practice B) The people the practice owes money to c) Materials that need to be paid for

D) Accounts in good standing at the bank Correct Answer A record of all monies due to the practice Upon receiving cash in the doctor's office, what is the best way you should get it to the bank? A) Send it by mail return receipt B) Take it to the bank in person c) Drop it off in a drop box D) Do not accept cash as payment Correct Answer Take it to the bank in person What type of medication constricts blood vessels? A) Synergists в) Vasoconstrictors C) Diuretics D) Analgesics Correct Answer Vasoconstrictors Which of the following statements is true about working in a sterile field? A) Sterile packages should be opened to check the contents в) Your back must be kept to the sterile field at all times C) All sterile items should be held above waist level D) Cover your mouth when sneezing near the sterile field Correct Answer All sterile items should be held above waist level Why is a preservative added to specimen containers that are to be sent to a pathologist? A) Help the specimen be seen at night B) Prevent cross contamination

C) Delay decomposition D) Prevent growth and inhibit false test results Correct Answer Delay decomposition Which of the following items should be added to the label on a specimen container? A) The name of the lab B) The patient's diagnosis c) The date D) The patient's address Correct Answer The date What should a medical assistant do before removing a patient's sutures? A) Apply a local anesthetic to numb the area B) Place an ice pack on the patient's forearm c) Advise the patient that he/she should feel a pulling sensation but not pain D) Advise the patient that this will hurt Correct Answer Advise the patient that he/she should feel a pulling sensation but not pain What is the best way to prepare a patient for surgery? A) Remind the patient of procedures by calling a few days before the surgery B) Tell the patient all the instructions upon their arrival C) Call the patient and discuss over the phone D) Send the patient home with written instructions on what to do Correct Answer Send the patient home with written instructions on what to do

When administering a drug you are not familiar with, what information should a medical assistant look up on? A) Drug contraindications B) Generic brand names C) The route or administration D) Possible storage alternatives Correct Answer The route or administration Patient safety is protected by ensuring which of the following? A) You choose the correct equipment to administer the test B) That a nurse prepares all medications and dosages c) You are administering the right drug to the right person D) You write down and make anecdotal notes regarding patient interaction Correct Answer You are administering the right drug to the right person Medication administered under the tongue follows which route? A) Buccal route B) Dermal route C) Transdermal route D) Sublingual route Correct Answer Sublingual route Which item below could be a multiple-dose dispenser? A) Ampule B) Vial C) Tubex D) Cartridge Correct Answer Vial

What is hemophilia? A) Common skin pathogen B) Blood clotting disease c) An immunodeticiency disease D) Overage of red blood cells Correct Answer Blood clotting disease Hematology includes the study of which of the following? A) Etiology, diagnosis, and treatment of blood diseases B) Pathogens and how they grow c) The study of contraindications of drugs D) Lipid levels and their effects on overall health Correct Answer Etiology, diagnosis, and treatment of blood diseases What information is required on a laboratory requisition form? A) Diagnosis of patient B) Insurance information c) Birth date and gender of patient D) Signature of patient Correct Answer Birth date and gender of patient Medical assistants frequently work with referral laboratory customer service personnel in order to do which of the following? A) Make the lab work easier B) Give advice on medication c) Obtain orders on laboratory tests D) Answer questions and provide special handling for specimens from their patients Correct Answer Answer

questions and provide special handling for specimens from their patients A Pap test specimen would be sent to which department for analysis? A) Histology B) Cytology C) Microbiology D) Immunology Correct Answer Cytology What type of consent is given by a patient after all potential treatment risks have been discussed? A) Informed consent B) Implied consent C) Notated consent D) Patient consent Correct Answer Implied consent What has HIPAA enabled patients to do? A) Have more control over their medical records B) Prescribe their own medications c) Allow their pharmacist to give emergency medical advice D) Allow their primary doctor to have complete control Correct Answer Have more control over their medical records What type of insurance coverage is provided for employees who are injured while working? A) Medicaid B) CHAMPVA c) Worker's compensation

D) TRICARE Correct Answer Worker's Compensation What do you call the family members covered by an insurance plan? A) Subscribers в) Policy holders c) Beneficiaries D) Dependent Correct Answer Dependent How is a consultation different from a referral? A) A consultation is needed when the patient moves to another city B) A consultation is needed when the physician asks for the opinion of anotner provider c) A consultation is needed only in terms of mental health D) A consultation is needed before the physician can submit a claim for services rendered Correct Answer A consultation is needed when the physician asks for the opinion of anotner provider A routine hand wash procedure uses plain soap to remove transient bacteria. Hand antisepsis requires the use of which of the following? A) Gel-based creams after the routine hand wash B) Scrub brushes c) Antimicrobial soap D) Medicated towels for drying clean hands Correct Answer Antimicrobial soap

Which of the following is a fever that comes and goes or, fluctuates and returns into the average range? A) Continuous B) Intermittent C) Remittent D) Crisis Correct Answer Intermittent How is a patient's general medical history preferably obtained? A) Before admission to the hospital B) Over the telephone before the initial appointment C) At the end of the first office visit D) Whenever the need arises Correct Answer Before admission to the hospital Which of the following is considered inapporpriate communication with a patient? A) Taking the time to listen with patience and kindness B) Using positive nonverbal responses such as a warm smile c) Touching and holding the hands of the patient intimately D) Communicating clearly, without the use of "uh's" or "you know" Correct Answer Touching and holding the hands of the patient intimately Which of the following thermometers is considered the most accurate indicator of body temperature? A) Oral B) Aural or tympanic c) Axillary D) Rectal Correct Answer Rectal

Which of the following is NOT considered a vital sign? A) Blood pressure B) Pulse rate C) Respiration D) Weight Correct Answer Weight Which route is involved in administering a drug by placing it under the patient's tongue and leaving it there until it is dissolved? A) Buccal route B) Sublingual route c) Subcutaneous D) Transdermal route Correct Answer Sublingual route What is the average normal heart rate? A) 63 beats per minute B) 72 beats per minute c) 81 beats per minute D) 96 beats per minute Correct Answer 72 beats per minute If the provider of medical services wishes to discontinue care to a noncompliant patient, which U.S. postal classification should be used to notify the patient? A) Priority в) First-class c) Registered D) Certified, with return receipt Correct Answer Certified, with return receipt

What is the term describing the process of sharing data by linking two or more computers? A) Formatting в) Inserting C) Networking D) Encrypting Correct Answer Networking When a hard copy of a computer file is needed, you must perform which one of following actions? A) Scan the information в) Reformat the information c) Print the information D) Fax the information Correct Answer Print the information After a one year absence, a patient returns to your office for a physical examination. Which of the following information about the patient should the medical assistant re-verify? A) Home address B) Place of employment c) Home telephone number D) All of these answers Correct Answer All of these answers What is the best reason for the clinical medical assistant to check examination room supplies throughout the day? A) Maintenance of office B) Prevention of staff inconvenience c) Minimizing any interruption in patient flow

D) Cost effectiveness Correct Answer Minimizing any interruption in patient flow You must personally escort which type of patient to the examination room? A) Established B) Inexperienced c) Regular patients D) All of these answers Correct Answer All of these answers When scheduling an appointment for a new patient, which of the following is the most important information to consider? A) Employer B) Social Security number C) Address of referring physician D) Chief complaint Correct Answer Chief complaint How should you schedule appointments for the patient who habitually arrives up to an hour late for scheduled appointed times? A) At the beginning of the afternoon appointments B) Midafternoon on Fridays c) At the beginning of the day D) At the end of the day Correct Answer At the end of the day The medical assistant should do which of the following when a patient does not show up for an appointment?

A) The medical assistant should submit a claim for the missed appointment to the insurance company. B) Document the failed appointment in the patient's chart C) Charge a cancellation fee only D) Charge the full fee due for the booked appointment Correct Answer Document the failed appointment in the patient's chart When does double booking occur? A) Booking 1 patient for 2 physicians at the same time B) Booking 2 patients for 2 physicians at the same time C) Booking 2 patients for 1 physician at the same time D) Booking 1 patient for 2 procedures Correct Answer Booking 2 patients for 1 physician at the same time Even though the day's office schedule has no buffer times available, which patient would you have to fit into the day's schedule? A) A 21-year-old woman who requires a pre-externship physical examination for enrollment into her medical assisting externship course B) A 16-year-old girl who requires a school sports physical examination to participate on the soccer team c) A 45-year-old man who requires an office visit for renewal of his prescribed hypertensive medication D) A 50-year-old woman who requires a preoperative history and physical examination for a scheduled surgical procedure Correct Answer A 50-year-old woman who requires a preoperative history and physical

examination for a scheduled surgical procedure In order to achieve minimal disruption in the daily schedule while accommodating acutely ill patients, what should the medical assistant do? A) Refer those patients to the nearest hospital B) Leave "buffer" times in the appointment schedule c) Change the schedule matrix D) Double book those patients Correct Answer Leave "buffer" times in the appointment schedule In order to complete the matrix before scheduling any appointments, which of the following do you NOT need to know? A) When the physician(s) perform procedures in hospital B) When the patients prefer to set up appointments C) Days and times the physician(s) will be working at the satellite office location D) Vacation dates for the physician(s) Correct Answer When the patients prefer to set up appointments A scheduled patient calls the office to change the date and time of the appointment. What do you need to do? A) Delete the patient's name from the original appointment and place it in the new date and time slot. B) Take the opportunity to remind the patient of any past due balance c) Note the reason for the cancellation in the patient's medical record.

D) Tell the patient that he or she may not reschedule a 2nd time Correct Answer Delete the patient's name from the original appointment and place it in the new date and time slot. What is the most important reason for documenting all appointment "no shows" in each patient's medical record? A) To provide risk management B) To provide billing documentation for office time set aside for the patient's appointment, to track the "no snows tor the pallent c) To remind the office to call and reschedule the patient D) To remind the patient of missed appointment when he or she calls the office Correct Answer To provide risk management The office appointment book does NOT need to provide space for recording which piece of patient information? A) Patient's address B) Patient's reason for visit c) Patient's name D) Patient's daytime telephone number Correct Answer Patient's address What are the three common types of medical records? A) Emergency, office, hospital B) New, established, destroyed c) Active, inactive, closed D) Active, inactive, dead Correct Answer Active, inactive, closed