Download APCO EMD: Comprehensive Questions and Answers for Emergency Medical Dispatch and more Exams Nursing in PDF only on Docsity! APCO EMD | Comprehensive Questions and Answers Latest Updated 2024/2025 With 100% Verified Solutions What skills are combined for emergency medical dispatch? - telecommunicator skills and medical knowlage What is a requirement needed for be an EMD? - Have current CPR certification from the American heart association, American red cross, safety council or a united states military equivalent. What skills will you be able to do after the APCO EMD course? - state and identify roles and responsibilities of emergency medical dispatch allocate resources properly and according to local medically approved guide cards. obtain sufficient and accurate information from callers to dispatch resources properly and efficiently give appropriate pre-arrival instructions to callers as locally approved medical interrogation guidecards indicate. understand the medical information found in locally approved and customized APCO emergency medical dispatch guidecards who is responsible for coordinating and dispatching EMS resources based on predetermined response configurations found in local medically approved APCO guidecards? - EMD What are some characteristics of a successful EMD? - Maintain confidentiality including not giving out information about a patient or a caller including knowledge of HIV infection. being helpful, compassionate, and polite. What are the two most important characteristics of a good EMD? - Compassion for others and the desire to helpthem T or F An EMD serves as part of the local emergency medical service system? - T T or F Fire perosnnel often are part of the STATE EMS system because they have received specialized medical training and are used as a resource for emergency medical services? - F, they are LOCAL What is one of the most important functions of an EMD that requires and in-depth knowledge of the local EMS system and complete understanding of the philosophy of effective dispatch? - Resource Allocation What is a HOT response? - Going lights and sirens A resource with basic life support capability dispatched and told to respond in a normal response mode. - BLS COLD A resource with basic life support capacity dispatched and told to respond in emergency mode. - BLS HOT A resource with advanced life support capacity dispatched and told to respond in emergency response mode. - ALS HOT is when everything rolls using emergency response mode - FULL RESPONSE Making the best of what you have is also known as? - Utilizing resources effectively How can you utilize resources effectively? - Be familiar with their capabilities Follow you EMD Guidecards Recognize the importance of conserving higher level resources What is the normal breathe rate for newborns? - 30-50 breaths per minute If the patient has pain or clammy skin this is an example of what? - Sign If the patient has nausea or dizziness this is an example of what? - Symptoms What are some examples of reasons why a patient would be feeling impending doom? - Cardiac arrest shock respitory distress What third critical cause is indicated by lower abdominal pain & signs of shock? - ectopic pregnancy what is the most critical allergic reaction? - anaphylactic shock What is the timeline for anaphylactic shock? - It occurs suddenly What is a moderate cause for chest pain/discomfort/heart problem? - hiatal hernias What disorder causes the body to not produce and or use insulin effectively? - Diabetes What type of diabetes is cause by diet, exercise, and medicine? - type 2 What call type can have a critical cause of meningitis or subarachnoid hemorrhage? - Headache For an overdose or poisoning you should not instruct the patient to eat or drink anything unless what conditions apply? - caustic ingestion of an acid or lye What are some commmon signs and symptoms relayed by callers for stroke? - speech or motor problems, poss on one side of the body complaining of numbness or tingling poss history of stroke poss altered level of consciousness Why are children more likely to suffer serious facial injuries when dealing with animal bites? - childs small size and reactions to animals What are important elements in assault/sexual assault calls? - Patients safety and preservation of evidence How is the level of the emergency represented in burn calls? - the severity and size of burns What are the two sites of concern for bleeding for an EMD? - internal and external How do calls involving carbon monoxide and toxic inhalation typically come in? - Third party Who is most likely to deal with a carbon monoxide or toxic inhalation? - industrial and farm settings What is the minimum number of calls to be reviewed advised by the ASTM F1560? - 7-10 percent What other jobs does QA/QI provide? - assist medical directors and EMD in modifying behavior found to be deficient by quality assessment to protect the public and find deficiencies in guidecards. What is a vital part of feedback? - formal process of dispatch Feeback reporting submitted by all dispatch related parties, EMD personnel, LEO, hospitals What should EMD continuing education programs contain information on? - Medical emergencies and terminology How many hours of continuing education do you need per year? - 12 How long is an EMD certification good for? - 2 years What quality does the continuous education program need to have? - Maintain and improve skills in providing telephone pre-arrival instructions offered within the scope of the EMD certified training What are some examples of group training? - CPR Airway management patient assessment reviewing chief complaint types from APCP EMD Guidecards equipment and refresher courses What are two ways your EMD certification could be revoked or suspended? - Habitual or excessive us or addiction to narcotics or dangerous drugs performing procedures or skills beyond the level of certification or not allowed by rules. What is a stressor? - A stimulus that causes, evokes, or otherwise highly associated with stress response What is burnout? - A state of mental and physical exhaustion What are the three phases of burnout? - Stress arousal phase energy conservation