Download APHR Practice Test Questions and Answers 2025 and more Exams Nursing in PDF only on Docsity! 1 1 APHR Practice Test Questions and Answers 2025 The process by which the key stakeholders of an organization envision its future and develop a mission, objectives, and procedures to achieve that future is called: A) Goal Planning B) Future Planning C) Succession Planning D) Strategic Planning - ANSWER-B) Strategic Planning Organizational culture reflects a shared understanding among all who work within the company. What are the common components of organizational culture? A) Vision, mission, and values B) Structure, system, and people C) Values, beliefs, and norms D) Finance, marketing, and operations - ANSWER-C) Values, beliefs, and norms Computer software that stimulates a worksheet used to tabulate data and create graphs based on data is known as what tool? A) Presentation B) Application C) Spreadsheet D) Balance Sheet - ANSWER-C) Spreadsheet The Employee Retirement Income Security Act (ERISA) requires employers to file these annual reports on employee benefits offered: A) OSHA 300 log B) Form 5500 C) EEO-1 form D) LM-1 report - ANSWER-B) Form 5500 Which choice represents an advantage of a "best-of-breed" HRIS solution? A) Quicker implementation because of a simpler system B) Careful management of vendor relationships C) Ease of data integration D) Least expensive - ANSWER-A) Quicker implementation because of a simpler system Each essential job function in a job description should consider? A) Pay level associated with it B) Level of complexity and frequency C) Education needed to complete the job function D) Work experience of past incumbents in the job - ANSWER-B) Level of complexity and frequency 2 2 An HR business process outcome (BPO) is an arrangement: A) Where payroll and benefit administration are entirely outsourced B) Where employees are leased to an outsourcing company C) Where employees are staffed by external recruitment agencies D) Where benefits are outsourced only to an external provider - ANSWER-A) Where payroll and benefit administration are entirely outsourced Which of the following statements best describes the Older Worker Benefit Protection Act (OWBPA)? A) It is applicable only to public employees B) Older workers can waive ADEA rights if they are given at least 10 business days to consider their options C) It prevents hiring discrimination on the basis of age D) It is unlawful to target older workers during a reduction in force (RIF) - ANSWER-D) It is unlawful to target older workers during a reduction in force Which of the following is an example of hiring discrimination? A) The applicant tracking system asks a person to disclose his or her race, sex, color, religion, national origin or age. B) The ATS fails to collect genetic and medical history information from individuals C) The ATS fails to process applications for those who have self-disclosed their disability D) The ATS requires individuals to take a test related to the position they are interested in - ANSWER-C) The ATS fails to process applications for those who have self- disclosed their disability status ATS can miss out on a large talent pool today if they lack what functionality? A) Quality of hire tracking B) Ad placement tracking C) Cost per hire tracking D) Mobile Access - ANSWER-D) Mobile Access An internal recruitment method employed by organizations to identify potential candidates from their existing employees is known as: A) Independent contractors B) Temp Agencies C) Job Posting D) Employee referral - ANSWER-D) Employee referral Which type of interview uses past performance as a predictor of future behavior? A) Structured B) Competency based C) Behavioral D) Stress - ANSWER-C) Behavioral Pre-offer drug testing could violate which act? 5 5 The guides values, standards, and other organizing principles. - The guides the steps the organization will take to achieve What answers the following questions? -What do we do now? -Why are we doing it? -What makes us different from other companies? - ANSWER-Mission Statement States WHY the organization exists - ANSWER-Mission Statement ANSWER-Mission Statement What answers the following questions? -What do we want to accomplish? -Where do we aim to be in the future? - ANSWER-Vision Statement future goals. - ANSWER-Vision Statement What factors does HR need to consider during the planning stage of project management? - ANSWER--timeline development -estimate mini goals/deliverables -resources needed and their associated costs -risks -ROI Refers to an organizations sense of responsibility for its impact on the environment. - ANSWER-Corporate Social Responsibility (CSR) How is CSR evaluated? - ANSWER-By the 3 P's: -People -Planet -Profit Which HR process does CSR directly impact? - ANSWER-Recruiting What does "People" refer to in the 3 P's? - ANSWER-fair employment practices and impact on members of the community What does "Profit" refer to in the 3 P's? - ANSWER-Overall contribution to economic growth What does "Planet" refer to in the 3 P's? - ANSWER-Environmental impact How can an organization boost their social capital? - ANSWER-By engaging in the Community Partnerships 6 6 What can demonstrate a commitment from an organization to the community? - ANSWER-Community Partnership What is the communities relationship with, and attitude toward an organization? - ANSWER-Social Capital Examples of involvement strategies? - ANSWER--Employee survey -Suggestion program -Committees Agency of the Federal Government, created by the Civil Rights Act of 1974. - ANSWER- Equal Employment Opportunity Commission (EEOC) What is the purpose of the EEOC? - ANSWER-To interpret and enforce the federal laws prohibiting discrimination. Prohibits discrimination based on race, religion, sex, or national origin. - ANSWER-Title VII of the Civil Rights Acts of 1974 Which employers does Title VII apply to? - ANSWER-Any employer with 15 or more employees Prohibits discrimination against anyone 40+ years old in terms of hiring, promotion, wages, termination, or denial of benefits. - ANSWER-Age Discrimination in Employment Act (ADEA) Prohibits mandatory retirement. - ANSWER-Age Discrimination in Employment Act (ADEA) Prohibits wage discrimination based on sex for people in the same organization performing the same or similar job under similar circumstances. - ANSWER-Equal Pay Act (EPA) Prohibits employer discrimination against those with disabilities. - ANSWER-Americans with Disabilities Act (ADA) Establishes minimum wage, overtime pay, standards for child labor and defining nonexempt and exempt employees. - ANSWER-Fair Labor Standard Act (FLSA) Outlines standards for when employees are permitted to take unpaid, job-protected family and medical leave. - ANSWER-The Family and Medical Leave Act (FMLA) US labor law governing the federal law of occupational health and safety in the private sector and federal government. - ANSWER-Occupational Safety and Health Act of 1970 7 7 An agency of the United States Department of Labor. Congress established this agency under the Occupational Safety and Health Act of 1970. - ANSWER-Occupational Safety and Health Administration (OSHA) Agency that ensures that employers provide a safe and healthy work environment. - ANSWER-Occupational Safety and Health Administration (OSHA) What are some OSHA requirements for a safe and healthy work environment? - ANSWER--eliminating and reducing hazards -providing free safety equipment -informing employees of chemical hazards -provide safety training -recording work related injuries -displaying OSHA poster HR policies, programs, and practices must align with what? - ANSWER-Laws and regulations at local, state, federal, and international levels. Why must an organization analyze internal business information? - ANSWER-- Understand performance -Evaluate strategies -Identify areas for improvement Data is analyzed using what? - ANSWER-Metrics Method of measuring a set of data. - ANSWER-Metrics Known as Key Performance Indicators (KPIs). - ANSWER-Metrics Concerned with analyzing money coming in and out. - ANSWER-Cash flow metrics A measure of the difference between incoming and outgoing cash over a fixed period of time. - ANSWER-Net cash flow Compares the initial investment to the outcome of the investment to determine the gains or loses. - ANSWER-Return on Investment (ROI) Profit vs. Cost - ANSWER-Return on Investment (ROI)% Found by dividing a company's fiscal year net income by the total shareholder equity. - ANSWER-Return on Equity (ROE) % What tells us the efficiency of a company's investments? - ANSWER-Return on Equity (ROE) % 10 10 -% of offers accepted Occurs when employer treats a protected class differently than other employees. - ANSWER-Disparate treatment What is required for an employee to have a case against an employer regarding disparate treatment? - ANSWER--belongs to a protected class -applied for the job when employer sought applicants -was qualified and rejected -was rejected and the employer kept looking Number of separations from the company -----------------------------------------------=? Total number of people employed - ANSWER-Turnover Rate % Refers to monitoring step-by-step all HR processes from start to finish to ensure that consistent and desire outputs occur everytime. - ANSWER-Validation HR programs, practices, and policies should be regularly audited for? - ANSWER--Strict operating parameters -Controlled processes -Clearly defined outcomes Ensures that HR programs, practices, and policies deliver results in a consistent predicable manner. - ANSWER-Validation What happens when validation is compromised? - ANSWER-Increased risk of product or service quality Process of establishing a relevant unbiased system of data collection - ANSWER- Quality Assurance A means of gathering data by utilizing the services of a skilled facilitator who solicits feedback and opinions about a specific topic. - ANSWER-Focus group What is the risks associated with a focus group? - ANSWER-Risk of low engagement and facilitator bias Method for gathering data where there is one data collector that observes a specific context and takes notes. - ANSWER-Observational data collection What is observational data collection at risk for? - ANSWER-High risk for bias Relevant data in external sources - ANSWER--Reputable news source -Highly regarded publications -PESTLE chart 11 11 -SWOT analysis Refers to events that could produce a negative impact on the organizations ability to recruit, retain, reward and manage. - ANSWER-HR-related threats and liabilities Creates and enforces safety standards in the work place - ANSWER-OSHA Who must observe the OSHA regulations? - ANSWER-Employers in commerce and have one or more employees. What is a critical provision of OSHA? - ANSWER-To protect employees seeking a case to be opened against their employer from employer retaliation. Establishes the minimum standards for benefit plans of private, for-profit employers. - ANSWER-Employee Retirement Income Security Act (ERISA) States that in order to receive tax advantages, the plans must conform to the Internal Revenues Cods requirements. - ANSWER-Employee Retirement Income Security Act (ERISA) What federal agency was established by ERISA? - ANSWER-Pension Benefit Guaranty Corporation (PBGC) In return for the plans or their sponsors paying premiums to PBGC, it guarantees payment of vested benefits up to a max limit to employees covered by pension plans. - ANSWER-Pension Benefit Guaranty Corporation (PBGC) Benefits from a retirement account or from a pension plan belonging to an employee that they get to keep regardless if they stay with the company. - ANSWER-Vested Benefits What are the minimum requirements established by ERISA? - ANSWER--21 years old -At least one year with the company What two vesting schedules were established by ERISA? - ANSWER--Graded Vesting -Cliff Vesting Set schedule where employees are vested at a % amount less than 100 each year until they are vested 100%. - ANSWER-Graded vesting Employees becoming 100% vested after a certain number of years. - ANSWER-Cliff vesting ERISA Reporting Standards - ANSWER--Requires plan sponsors to prepare and distribute Summary Plan Descriptions (SPDs) at least once every 5 years -Participants should also receive a Summary Annual Report (SAR) 12 12 The process of analyzing and identifying the need and availability of labor resources so that the organization can meet its objectives is called: A) Human resources planning B) Recruitment requisition C) Objective planning D) Training needs assessment - ANSWER-A) Human resource planning A statement that communicates the organizations top priorities and core beliefs to customers and employees is called: A) Code of conduct B) Employee handbook C) Purpose statement D) Values statement - ANSWER-D) Values statement The statement "We aspire to be the best widget maker in America" is an example of a: A) Vision statement B) Financial Statement C) Mission statement D) Values Statement - ANSWER-A) Vision Statement In Michael Porter's Five Forces Analysis, five forces shape the competitive landscape for any industry. What are they? - ANSWER--Political/legal -Economic -Social -Technology -Competition What are the common components of organizational culture? - ANSWER--Values -Beliefs -Norms In XYZ organization the leadership team thinks that the expression of humor in the workplace will improve productivity. This is an example of what kind of element? A) Norms B) Beliefs C) Directives D) Values - ANSWER-B) Beliefs What statement can be used to guide an organization's decisions and provides a purpose for employees? A) Values statement B) Financial statement C) Goal statement D) Norms statement - ANSWER-A) Values statement 15 15 safeguard the company from any legal exposure regarding this situation? - ANSWER- The company should adopt a policy of conducting complete background and reference checks, including state and FBI records, going forward Establishes that an employer can monitor employee electronic communications if the employer can show legitimate business purpose. - ANSWER-Electronic Communications and Privacy Act of 1986 The CEO wants to install a surveillance system. As the HR manager, what should you be most concerned with when advising the CEO on the new system implementation? - ANSWER-Is the monitoring policy narrowly tailored? Establishes than an employer can't intentionally access an employee's e-mails unless they are sent through the employer's server. - ANSWER-The Stored Communications Act (SCA) Latoya resigned from her position as vice president of marketing at Kwesi Engineering. She failed to delete her personal e-mail account from the company iPad prior to returning it on her last day. For the next six months, Latoya's personal e-mail was accessible on the company phone and was read by her former manager. By reading the e-mails, did the manager violate any laws? - ANSWER-Yes, under the provisions of the Stored Communications Act (SCA), Latoya's negligence does not constitute authorization. Difference between confidentiality and privacy - ANSWER-Confidentiality is how information is treated. Privacy is an employee's right to freedom from intrusion. Reason to disclose medical information that was obtained through pre-employment drug testing to a third party - ANSWER-For a disability claim Which performance measures includes metrics in the areas of financial performance, customer satisfaction, efficiency of internal business processes, and company learning and growth. - ANSWER-Balanced Scorecard Difference between a financial role and a accounting role within an organization. - ANSWER-Accounting captures day-to-day transactions of the business. Finance provides financial modeling and investment advice to the organization. What is HR's primary strategic value to the organization? - ANSWER-Intimate knowledge of all core functional business areas HR's primary contribution to an organization's strategic plan. - ANSWER-HR serves the needs of the entire organization as subject-matter experts (SMEs) The executive board of a test preparation company considers franchising. What would be the best organizational structure? - ANSWER-Decentralized 16 16 Federal Contractors above a dollar limit of are required to Why should HR be involved in the strategy formulation, development, implementation, and evaluation of a business? A) Staffing projections significantly contribute to a company's strategic direction. B) Ensure that HR has a "seat at the table" so the voice of the people can be heard. C) Depending on the strategic orientation of the company, HR's role may differ. D) Ensure the strategy is compliant with federal, state, and local regulations. - ANSWER-B) Ensure that HR has a "seat at the table" so the voice of the people can be heard. How many employees does a company need to have in order to comply with the Americans with Disabilities Act (ADA)? - ANSWER-15 employees Deemed a moral and social obligation to amend historical wrongs and eliminate the present effects of past discrimination is known as what? - ANSWER-Affirmative Action Plan institute affirmative action plans - ANSWER-$50,000 A progressive discipline process generally starts with what? - ANSWER-Verbal Warning A series of increasingly severe penalties for repeated offenses is called what? - ANSWER-Progressive Discipline A call center depends on the level of sales completed per phone call for its success. An employee's ability to establish credibility and achieve customer satisfaction is critical for optimal performance. The company wants to establish a development program for those who may not be performing to expectations. What metric would you use to measure workforce effectiveness under these circumstances? - ANSWER-Customer per employee A public-sector agency is struggling to meet fiscal responsibilities. The concern is that public retirement funds are outpacing revenues being generated. You are being asked to analyze and present your findings to the leadership team. Which metric would be one of the best to measure? - ANSWER-Retiree benefit cost as a percentage of expense Computer software that stimulates a worksheet used to tabulate data and create graphs based on data is known as what tool? - ANSWER-Spreadsheet A tool that holds an extensive amount of information such as employee contact information, wages, and benefits is called what? - ANSWER-Database Software that allows an organization to use a collection of integrated applications to manage business processes and automate many tactical functions is known as what? - ANSWER-Enterprise resource planning (ERP) 17 17 A request for information from a database table or a combination of tables is called what? - ANSWER-Query Which application would you use to see a non-relational view of data that will be used for frequent calculations and statistical comparisons? - ANSWER-Spreadsheet Using a spreadsheet you need to combine two lists, one with employee hire dates and the other with department heads and bonus results. What is the name of the function that combines two lists into a single list? - ANSWER-Vlookup A tool found in spreadsheets that can automatically sort, count, total, or average data and display it in a table is called what? - ANSWER-Pivot Table A visual display of HR metrics at a high level is called what? - ANSWER-Dashboard A type of interview that depends on job analysis to identify critical job requirements, such as competencies for each position, by focusing on what the person has done in previous situations is called what? - ANSWER-Targeted selection interview A short document, or section of a document, that provides a brief overview of a longer report, proposal, or business plan is known as what? - ANSWER-Executive summary A type of chart used to visualize the trend of something over time is called what? - ANSWER-Line graph A performance metric used in strategic management to identify, report, and improve various internal functions of a business and resulting external results is called what? - ANSWER-Balanced scorecard What provides insight into business trends and patterns and helps improve decisions? - ANSWER-Business Intelligence How can a company minimize any negative impact to data integrity? - ANSWER-A policy that prohibits sharing passwords and the utilization of monitoring software that tracks and blocks the attempted download of phishing programs or malware Software that is managed remotely where the organization is charged only for the number of users and the bandwidth they use - ANSWER-SaaS Which collaborative software platforms provides users with a near in-person integrated experience? - ANSWER-Teleprescence Which records should the hiring manager have access to? A) Drug Tests B) Applications 20 20 Employer must pay a predetermined amount of payment on To qualify for the learned professional exemption under FLSA, one must do what? - ANSWER-Have advanced knowledge in a field of science or learning a regularly set schedule - ANSWER-Salaried exempt employees Nonexempt employees are not required to be paid when attending training programs if what? - ANSWER-If attendance is voluntary A job description should include the following information about a job except: A) Physical requirements B) Employees disability status C) Mental requirements D) Approvals from management - ANSWER-B) Employees disability status What is the main reason it may be difficult to conduct a job analysis when the only employee who is at the company is a long-term employee? A) It can get difficult to separate what the employee brings to the job from the job's main purpose B) The employee may have a bad attitude toward the position C) The employee may misrepresent information about the job based on what he or she thinks is best D) Its difficult to separate what the manager does versus what the employees - ANSWER-A) It can get difficult to separate what the employee brings to the job from the job's main purpose Job descriptions are used for? - ANSWER-Benefit packages an employee receives Which of the following job competencies does someone in a managers role need to possess? A) Developing subordinates B) Team work C) Communication D) Customer focus - ANSWER-A) Developing subordinates Functional structure is represented by the traditional: A) Matrix-shaped organizational type B) Product-based organizational type C) Pyramid-shape organizational type D) Seamless design organizational type - ANSWER-C) Pyramid-shape organizational type The most formal and rigid of all the organization structures is what? - ANSWER- Functional structure 21 21 In a structure, executives of regional areas are Typically, a headhunter is used to help find . - ANSWER- When employees report to 2 managers, one for the product line and one for the functional line, it's an example of which type of structure? - ANSWER-Matrix Structure Which of the following is a horizontal organization connected by networks? A) Divisional organization B) Geographic organization C) Matrix organization D) Seamless organization - ANSWER-D) Seamless organization What is the main purpose of a seamless organization? - ANSWER-To enhance communication and creativity responsible for their business functions. - ANSWER-Geographic What is the disadvantage of a functional organizational structure? - ANSWER-People are in specialized "silos" and often fail to coordinate or communicate with other departments What is the main advantage of a matrix organizational structure? - ANSWER-It creates a functional and divisional partnership and focuses on the work more than on the people What is the disadvantage of a matrix organizational structure? - ANSWER-The dual chain of command requires cooperation between two direct supervisors to determine an employee's work priorities, work assignments, and performance standards An HR business process outcome (BPO) is an arrangement: - ANSWER-Where payroll and benefit administration are entirely outsourced In a professional employer organization (PEO) relationship, the PEO becomes the: - ANSWER-Employer of record In human resources outsourcers (HROs), all the following functions are outsourced, except: A)Payroll B) Benefits C) Human resources D) Temp workers - ANSWER-D) Temp workers Upper management What is the main benefit to using a benefit broker? - ANSWER-They sell for multiple companies and typically can provide more options 22 22 The following are all disadvantages of using a professional employer organization (PEO) except which one? A) Loss of control of essential processes and people B) An outside company's influence on your culture C) Your diminished value as an internal HR professional D) Higher benefit costs - ANSWER-D) Higher benefit costs All of the following are disadvantages of using a third-party recruiter except which one? A) Higher costs B) Lack of control C) Indirect candidate access D) Longer time to fill position - ANSWER-D) Longer time to fill position All of the following are examples of the advantages of using a benefit broker except which one? A) Potential tax breaks B) In-person assistance C) Saves time on buying plans D) Cheaper healthcare - ANSWER-D) Cheaper healthcare Which of the following is an advantage of using a staffing organization? A) The employers shares liability of employees with staffing agency B) Lower cost per employee C) Lower costs on benefits D) The employer shares the cost of the employee - ANSWER-A) The employers shares liability of employees with staffing agency Prior to contacting a temporary employee agency, HR should determine all of the following except: A) The typical length of time you need a temporary worker B) The hours needed to work C) The skills usually needed D) Health insurance needed - ANSWER-D) Health insurance needed Which of the following is the discovery and communication of meaningful patterns in data? A) Androgyny B) Analytics C) Aging D) ADDIE - ANSWER-B) Analytics The FLSA requires employers to classify all employees into what two categories? - ANSWER-Exempt and Non-exempt Employees that earn less than $23,600 per year and $455 per week. - ANSWER-Non- exempt 25 25 This type of structure separates distinct job tasks and creates a clear line of job advancement. - ANSWER-Functional Structure This reporting structure often applies to larger companies, and uses a department- based organizational style, where employees who work on similar projects are grouped together. - ANSWER-Divisional Structure Reporting structure that combines elements of both functional and divisional structures. - ANSWER-Matrix structure Reporting structure that seeks to eliminate much of the hierarchy and bureaucracy that exists in traditional companies. - ANSWER-Flat structure Reporting structure that outsources many key tasks to outside organizations - ANSWER-Network structure Formal gatherings for the entire company that are commonly referred to as "all-hands meetings" tend to focus on sharing information "from the top down" concerning the overall organization. - ANSWER-Town hall meetings Policy used to establish a relationship where employees feel comfortable speaking directly with management about problems and suggestions. - ANSWER-Open-door policy Managers and supervisors physically get out of their office and interact with employees in person. - ANSWER-Management by Walking Around (MBWA) Objective empirical study of the precise effects of a specific policy or plan. - ANSWER- Cost-benefit analysis This indicates if a policy or plan will save or squander resources. - ANSWER-Cost- benefit analysis Refers to the policies and institutional code that a firm established in order to fulfill its role as a for-profit entity and an integral stakeholder for the community. - ANSWER- Corporate governance A change in operations, legal code, or ownership inside a firm - ANSWER-Corporate restructiring Comprehensive policies and procedures that dictate how an organization handle risk and loss. The purpose is to coordinate and create harmony of responses to problems facing an organization. - ANSWER-Enterprise Risk Management (ERM) Each fiscal quarter within a fiscal year is an example of what? - ANSWER-Milestone 26 26 A mandate from OSHA that requires employers to inform employees when they are working with hazardous materials and and the nature of each material and is legally binding - ANSWER-Hazard communication program Enforces and oversees laws against workplace discrimination - ANSWER-Equal Employment Opportunity Commission (EEOC) Provides standards on what constitutes discriminatory hiring practices. - ANSWER- Uniform Guidelines on Employee Selection Procedures (UGESP) What rule was created by the Uniform Guidelines Employee Selection Procedures (UGESP)? - ANSWER-four-fifths rule Rule that states that if the selection rate for any race, sex, or ethnic group is less than four-fifths of the selection rate of the group with the highest selection rate, the hiring practice is generally considered discriminatory. - ANSWER-four-fifths rule What generally covers employers with at least $500,000 of business a year. - ANSWER- Fair Labor Standard Act (FLSA) Establishes fair labor rights for US government contracts that exceed $10,000 for goods. - ANSWER-Walsh-Healy Public Contracts Act of 1936 Prohibits employment discrimination based on physical or mental disabilities - ANSWER-Rehabilitation Act Information collected on the gender and race of all applicants who apply for open positions within the organization. - ANSWER-Applicant flow data Seeks individuals from outside the organization for employment and usually emphasizes the advantages of employment with the organization, advertising benefits such as pay, insurance, leave, or employee discounts. - ANSWER-External recruiting Encourages individuals from within the organization to seeks transfers or promotions to fill vacant positions. - ANSWER-Internal recruiting Seeks candidates from internships or temps to perform specific tasks for a limited period of time. - ANSWER-Alternative recrutiing Practice of delegating work responsibilities in a business to a separate third-part individual or organization not associated with the company - ANSWER-Outsourcing Three types of outsourcing - ANSWER--Onshore -Nearshore -Offshore 27 27 The vendor is located within the same country as the business - ANSWER-Onshore outsourcing The vendor is in a country adjacent to the business - ANSWER-Nearshore outsourcing The vendor is in a country far from the business - ANSWER-Offshore outsourcing Involves two or more employees performing the tasks of a role normally performed by one person - ANSWER-Job sharing For older employees involves both the cutting back of working hours and the phasing in of retirement benefits. - ANSWER-Phased retirement Technique that involves interviewers asking candidates to use specific examples to describe how they have handled a problem or preformed a task in a past work situation. - ANSWER-Behavioral interview What is the STAR method - ANSWER--Situation/Task (describe it) -Actions (explain the ones taken) -Results of the actions taken Interviewers asking hypothetical questions regarding events that could take place in the future. - ANSWER-Situational interview Interviews conducted by a group of individuals from the organization that may consist of managers, HR< and other future team members - ANSWER-Panel interviews Always presumed when a written employment agreement does not exisit - ANSWER- Employment-at-will Common-law doctrine that states employers have the right to hire, promote, terminate, or demote whomever they choose, provided there is not a law or contract in place. This doctrine also allows employees to leave employers whenever they choose. - ANSWER- Employment-at-will Two types of employment contracts - ANSWER--Implied -Express Employment contracts that are inferred from an employer's conduct or actions. - ANSWER-Implied contract Employment contract based on an employers' written or oral words and is a formal agreement that outlines the details of the employment arrangement - ANSWER-Express contract