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APM PMQ Newest 2025 Actual Exam
Complete Questions and Correct Detailed
Answers (Verified) Brand New!!
What should a business case include? - CORRECT ANSWER >>> B - Background
O - Options B- Benefits CA - Commercial Aspects R - Risks T - Timescales
What are the 5 aspects of the PRAM? - CORRECT ANSWER >>> Initiate
Identify Assess Plan responses Implement responses
What are the 5 phases in the extended project life cycle? - CORRECT ANSWER
>>> Concept
Definition Development Handover and Closure Operations
Who are potential stakeholders within a project? - CORRECT ANSWER >>> Project
Sponsor Project Team Users Suppliers Customers Senior Management
What are the 5 steps within the information management process? - CORRECT ANSWER
>>> Collection
Storage Dissemination Archiving Destruction
What are the steps of the requirements management process? - CORRECT ANSWER
>>> Capture
Analyse Justify Baseline
What are the steps of the change control process? - CORRECT ANSWER >>> - Submit
Change Request
- Review viability of taking request further
What are 2 types of breakdown structure? - CORRECT ANSWER >>> Work Breakdown
Structure (WBS) Product Breakdown Structure (PBS)
What is a Work Breakdown Structure (WBS)? - CORRECT ANSWER >>> a comprehensive
list of all activities needed to complete a project.
What is a Product Breakdown Structure (PBS)? - CORRECT ANSWER >>> This focuses on
the deliverables that are needed to deliver the project. This can be broken down further into tasks within a WBS.
What are 5 types of report? - CORRECT ANSWER >>> Progress
Quality Risk Finance Audit
What are 3 types of investment appraisal? - CORRECT ANSWER >>> Net present value
(NPV)
Payback Internal Rate of Return (IRR)
What are the steps of the stakeholder management process? - CORRECT ANSWER
>>> Identify
Assess Develop
Engage
How do you calculate Earned Value (EV)? - CORRECT ANSWER >>> EV= %complete x
Budget at completion
How do you calculate Cost Variance (CV)? - CORRECT ANSWER >>> CV= Earned Value -
Actual Costs
How do you calculate Schedule Variance (SV)? - CORRECT ANSWER >>> SV= Earned Value
How do you calculate Cost Performance Index (CPI)? - CORRECT ANSWER >>> CPI =
Earned Value / Actual Costs
How do you calculate Schedule Performance Index (SPI)? - CORRECT ANSWER >>> SPI =
Earned Value / Planned Costs
How do you calculate Estimate at completion - cost (EACc)? - CORRECT ANSWER
>>> EACc= Budget at Completion/Cost Performance Index
How do you calculate Estimate at completion - time (EACt)? - CORRECT ANSWER
>>> EACt= Planned Duration/Schedule Performance Index
What does Earned Value Management tell you? - CORRECT ANSWER >>> - Schedule
- Efficiency
- Time to completion
What are problems with estimating? - CORRECT ANSWER >>> - Optimisim/Pessimism
- Social/Political Pressure
- Experience
- Unclear Scope
- Source data
What does the PMP contain? - CORRECT ANSWER >>> - Background and objectives
- Scope
- Deliverables
- Acceptance Criteria
- Success Criteria
- Project Constraints
- Risks and Assumptions
- Critical Success Factors
- Schedule/time and resource/cost baselines
What is the document management process? - CORRECT ANSWER >>> - Creation
- Review
- Approval
- Release
- Update
What are the steps in the benefits management process? - CORRECT ANSWER >>> -
Define BM Plan
- Identify and Structure Benefits
- Plan benefits realisation
- Implement the change
- Realise the benefits Team Dynamics model - Name the steps within Tuckman's stages of development of a team
model - CORRECT ANSWER >>> - Forming
- Storming
- Norming
- Performing
- Adjourning
What are the characteristics of an effective team? - CORRECT ANSWER >>> - Shared Aims
- Trust
- Communication
- Shared Skills
- Good relationships
- Effective Leadership
- Self-regulating
What can go wrong with teams? - CORRECT ANSWER >>> - Communication problems
- Competition over leadership
- Conflict among team members
- Difficult Leaders
- Lack of commitment
Name 3 motivation theories - CORRECT ANSWER >>> - Maslow's Hierarchy of needs
- Herzberg's theory of motivation
- Vroom's expectancy theory
What are the steps of the conflict resolution process? - CORRECT ANSWER >>> - Look for
the source
- Prepare for conflict
- Face conflict
- Resolve the conflict
What are the aspects of Thomas-Kilmann conflict resolution model? - CORRECT ANSWER
>>> - Compromising
- Competing
- Collaborating
- Avoiding
- Accommodating
What are common sources of conflict within a project? - CORRECT ANSWER >>> -
Schedule
- Priorities
- Resources
- Technical Options
- Admin Processes
- Finance
- Personalities
- Problem Solve
- Next steps
- Communicate further
What are the benefits of using a PM method? - CORRECT ANSWER >>> - Common,
consistent approach
- Structure
- Better decision making
- Resource Management
- Governance
What are the benefits of programme management? - CORRECT ANSWER >>> - Scale
- Uncertainty
- More effective prioritisation
- Efficient and Effective management of resource
- Ability to manage risk, issues and changes more completely
- More effective communication
What are the benefits of portfolio management? - CORRECT ANSWER >>> - More
effective delivery of change
- Ability to respond to strategic initiatives
- Effective management of resources
- Efficient co-ordination and control
- Improved governance
Project Vs BAU - CORRECT ANSWER >>> - Defined time scale with defined end date Vs
Iterative in Nature
- Transient Team Vs Dedicated constant team
- Complex inter-relationships Vs Defined relationships High degree of uncertainty Vs Higher degree of certainty Specific Aims and Objectives Vs General Objectives
What does PESTLE stand for? - CORRECT ANSWER >>> P - Political
E - Economic S - Social T - Technological L - Legal E - Environmental
What does SWOT stand for? - CORRECT ANSWER >>> S - Strengths
W - Weaknesses O - Opportunities T - Threats
What are the benefits of project reviews? - CORRECT ANSWER >>> - Better decision
making
- Objective review of a projects health
- Improved governance of projects
- Sharing of lessons learnt
- More timely implementation of corrective action
More focused on the early life cycle phases More effective planning
- Improved stakeholder communications and understanding
- Forms basis of PM method
Concept Phase of a project - CORRECT ANSWER >>> Project is defined including the need.
Key output is the business case. A preferred option is identified and feasibility reviewed.
Definition Phase of a project - CORRECT ANSWER >>> Evaluates preferred option further
and considers how best the solution can be delivered. Key output is the PMP.
Development Phase of a project - CORRECT ANSWER >>> Follows the agreed PMP, and
the primary deliverables are created. This phase has the highest level of resource. Key output is the project deliverables.
Handover and Closure Phase of a project - CORRECT ANSWER >>> The primary
deliverables are completed and brought into use after being accepted by the sponsor/users into BAU. This stage would include the Post implementation review to evaluate how the project was managed. The key output is a fully functioning and operation product that has been accepted by users.
What are aspects of the Responsibility Assignment Matrix? - CORRECT ANSWER >>> R -
Responsible A - Accountable C - Consulted I - Informed
What are 3 types of Organisation structure? - CORRECT ANSWER >>> - Functional
Matrix (Balanced, Weak, Strong) Project
What is a functional organisation structure? - CORRECT ANSWER >>> BAU - has functional
departments headed by functional managers, any projects are co-ordinated at a senior level
What is a matrix organisation structure? - CORRECT ANSWER >>> This is on a scale
depending on the number of projects and organisation has. This provides a balance of authority between department heads and project managers. Projects are resourced by pulling full/parttime staff from the departments
What is a project organisation structure? - CORRECT ANSWER >>> This is used in
consultancies where the sole role is to deliver projects. The pm has full authority.
What are the responsibilities of the project sponsor? - CORRECT ANSWER >>> - Own
business case
- Define investment aims
- Specify musts and wants
- Obtain approval for expenditure
- Justify funding
- Define success criteria
What is resource smoothing? - CORRECT ANSWER >>> Used when the end date is fixed
and resources are to be expended to meet that end date.
Name 4 types of project related costs - CORRECT ANSWER >>> - Committed
- Accruals
- Actual Costs
- Forecast out-turn costs
What is a committed cost? - CORRECT ANSWER >>> This is when the project has already
committed to spending money e.g. with a supplier, but has not yet paid for the work.
What is an accrual? - CORRECT ANSWER >>> This is when the project has received work
from a supplier but has not yet been invoiced for this.
What is an actual cost? - CORRECT ANSWER >>> This money has already been paid out of
the project budget.
What is a forecast out-turn cost? - CORRECT ANSWER >>> This is the total committed
costs, accruals and actual costs plus the estimate cost of the remaining work packages.
What are some techniques to assess risk? - CORRECT ANSWER >>> - Monte Carlo
- Sensitivity Analysis
- Decision Trees
What is a risk? - CORRECT ANSWER >>> The potential of an action or event to impact on
the achievement of objectives.
What is an issue? - CORRECT ANSWER >>> The tolerances of delegated work are
predicted to be exceed or already have.
What are the benefits of Risk Management? - CORRECT ANSWER >>> - Credibility
- More realistic plan
- Improved chance of success
- Effective communication