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A series of multiple-choice questions and answers related to business communication and marketing. It covers topics such as discrimination in the workplace, public relations skills, persuasive presentations, professional communication methods, marketing principles, and listening techniques. A basic understanding of these concepts through a question-and-answer format.
Typology: Exams
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James recently learned he was not promoted because the company wanted a younger person to lead the group. This is an example of ________ discrimination. - correct answer Age All of the following are skills of public relations except: - correct answer Selling A _________ presentation should be used to sell a product. - correct answer Persuasive In professional communication a ________ is best for a short message. - correct answer Memo All of the following are parts of a report except: - correct answer Introduction In _______, the United States passed legislation prohibiting employers to discriminate against a person based on the grounds of race, religion, gender or ethnicity. - correct answer 1964 Which term is not part of the four Ps of marketing? - correct answer Publication All of the following are fields of external communication except: - correct answer Interviews Which type of listening should be used when listening to a poem? - correct answer Appreciative _________ listening can also be called pseudo listening. - correct answer False