Business Communication - Relevance of Communication, Study notes of Communication and Presentation Skills

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RELEVANCE OF

COMMUNICATION

William Dyer writes A manager is a successful communicator if:

1. People feel that they have received enough information
2. People feel that the messages and information they receive is accurate and clear.
3. People feel that the manager will listen to them and understand their expressed concerns.

A manager is not a successful communicator when:

1. Not enough information is shared. 2.Messages are received that are confusing, unclear, and contradictory. People feel that they have no opportunity for clarification. 3.Actions are inconsistent with the message as communicated. The boss is apt to say one thing and do another. People do not trust the system. 4Communications are blocked 5 Nobody listens. People who are trying to communicate information feel that no one is paying attention to them

Communication is critical for all levels of human behavior. Man’s ability to think and transmit those thoughts through the communication process provides the binding element for all social interaction The relative success or failure of human endeavor depends to a great extent upon the effectiveness of communication.

 (^) Characteristics of effective Business Messages.  (^) Provide Practical Information  (^) Give facts rather than Impressions  (^) Clarify and condense Information  (^) State precise responsibilities  (^) Persuade others and provide Recommendations