C202 PRACTICE QUESTIONS WITH 100% CORRECT ANSWERS 2024 UPDATED GRADED A + ., Exams of Project Management

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C202 PRACTICE QUESTIONS WITH 100%

CORRECT ANSWERS 2024 UPDATED GRADED A

+.

What is the goal of affirmative action? - Exact answer To seek to remedy past practices that innately caused an adverse effect on applicants A female employer is accused of having an employment practice that negatively impacts women. The employer responds that she has the same requirements for male and female applicants and wants to hire other women. Why is this case a potential demonstration of adverse impact? - Exact answer Adverse impact is unintentional and relates to policies applied to all employees. Which protected classes must a company set hiring goals for under Executive Order 11246? - Exact answer Minorities and women An employer terminates an employee for being unattractive and putting less effort in personal appearance. Why is this permitted under an at-will employment relationship? - Exact answer An employer can terminate an employee for an immoral reason. Which law guarantees that a woman can take unpaid time off following the birth of her child without fear of losing her job? - Exact answer The Family and Medical Leave Act of 1993 What is the goal of the Uniformed Services Employment and Reemployment Rights Act of 1994? - Exact answer To prevent discrimination against employees who may be called into active military service Which event should be covered under workers' compensation? - Exact answer Breaking an arm while at work Which situation is an example of a managerial ethical dilemma? - Exact answer Being asked to directly supervise a family member

A human resource manual specifies that employees cannot be terminated or punished for refusing to follow an illegal request made by a supervisor. Which standard is being applied to resolve this ethical dilemma? - Exact answer Rights standard What is the organization's formal system of task, power, and reporting relationships called? - Exact answer An organizational structure How does human resource management support organizational leadership? - Exact answer By providing employees with opportunities for professional development and growth Which decision can human resource management assist with during the combination stage of mergers and acquisitions? - Exact answer Which employees to retain How can human resource managers serve as internal consultants? - Exact answer By helping managers avoid common training pitfalls How does an organization's human resource strategy support the organization's business strategy? - Exact answer By helping it to acquire, develop, and retain the talent needed to fulfill its strategy What is a primary function of human resource management? - Exact answer Retaining talent How does effective human resource management improve organizational performance? - Exact answer It enhances a company's ability to cope with growth and change. Which characteristic of an employee should human resource management focus on to enhance organizational culture? - Exact answer Fit within an organization Which belief is an example of bias creating barriers to equal treatment in an organization? - Exact answer Extroverted employees are the most effective. Which factor in successful organizational change can be provided through effective human resource management? - Exact answer Trust

What is a critical factor in creating a culture of safety? - Exact answer A commitment of an organization to the protection and well-being of its employees What is a function related to the primary goal of the Occupational Safety and Health Administration (OSHA)? - Exact answer To correct hazards How do employee wellness programs benefit employers? - Exact answer By reducing workers' compensation and disability-related costs What determines whether stress is functional or dysfunctional? - Exact answer How manageable it is and the emotions it causes What is an example of bullying in the workplace? - Exact answer Intimidating a coworker What is an example of holding the target of bullying to a different performance standard? - Exact answer Assigning the target unrealistic goals and deadlines Which organization advocates that a well-written and implemented workplace violence prevention program can reduce the incidence of workplace violence in all workplaces? - Exact answer Occupational Safety and Health Administration (OSHA) What are two physical changes that can be made to prevent workplace violence? - Exact answer Implementing key card access, Putting in silent alarms Which tactic can employers use to improve employee engagement and motivation towards safety? - Exact answer Incentives How does a safe workplace positively relate to employee motivation and engagement? - Exact answer It encourages an environment for high employee production performance. What are two uses of a job analysis? - Exact answer Developing a recruiting plan and designing a compensation plan for a particular job

How can human resource managers use performance metrics to benefit their organizations? - Exact answer They can use metrics that reveal weakness in a critical division to influence staffing plans. What should human resource managers use to determine performance metrics? - Exact answer Business goals Which aspect of an organization is increased when policies of inclusion are adopted? - Exact answer Its talent pool Why might an organization want to increase its efforts at inclusion and diversity? - Exact answer To reduce negative public relations How does an employee handbook protect employers? - Exact answer It ensures that employees are informed about company expectations, policies, and benefits. How can performance management help an organization evaluate change initiatives, training procedures, and new technologies? - Exact answer By generating useful data How can goal setting boost employee performance? - Exact answer By focusing attention on specific objectives. Which source of performance information is most knowledgeable about an employee's day-to-day performance in self-managed teams? - Exact answer Coworker How does providing regular feedback to employees relate to their goals? - Exact answer It helps direct progress toward goals. An employee has already been approached concerning poor performance, but is not improving. Which corrective discipline step should be repeated with a stronger statement of the consequences for not improving? - Exact answer Written warning Place the steps of progressive discipline in order from first to last. - Exact answer Counseling, Written warning, Suspension without pay, & Termination

What is an example of opportunity bias? - Exact answer A manager gives an employee low performance ratings as a result of a failed project, even though the failure was a result of outside factors. Which step in an effective training program involves determining the best setting, methods, and materials to be used? - Exact answer Designing training systems Which type of training includes both role-playing and action learning? - Exact answer Experiential training What does a person's learning style determine? - Exact answer The instructional methods that are the most effective for training During which level of Kirkpatrick's training evaluation might participants take a test on the training materials? - Exact answer Learning What is the influence tactic that enhances one's formal authority to make a request by referring to precedents, rules, contracts, or other official documents? - Exact answer Legitimating Which act was intended to curb common work stoppages, strikes, and general labor conflict? - Exact answer Wagner Act What is a psychological contract in the workplace? - Exact answer The hidden expectations and promises between an employer and an employee Which situation is an example of poor person-organizational fit? - Exact answer An employee has the necessary training and skills for a position, but has a different set of values than the employer. How does sourcing affect recruiting? - Exact answer Effective sourcing improves the compatibility of talent pools to open positions. What is a benefit of external recruiting? - Exact answer New ideas and insights. Which request might be asked during a case interview? - Exact answer Show which skills you have that will best benefit this company's goals and mission

Why might human resource managers place limited importance on distributive fairness in the hiring process? - Exact answer Only those hired tend to appreciate the outcomes of the process. What is the result of people being committed to, involved with, enthusiastic, and passionate about their work? - Exact answer Employee engagement Which action enhances employee engagement? - Exact answer Allowing employees to use their talents. What is affective commitment? - Exact answer Having a positive emotional attachment to the organization and strong identification with its values and goals What is an example of voluntary turnover? - Exact answer An employee leaves for a higher paying job. What are two potential costs of voluntary turnover? - Exact answer It leads to having to train a replacement worker and It disrupts teamwork. What are two retention strategies for reducing voluntary turnover? - Exact answer Quality leadership and Flexible work Which factor may increase a company's voluntary turnover? - Exact answer Good economic environment What is the difference between replacement planning and succession management? - Exact answer Identifying specific backup candidates versus building feeder groups up and down the leadership pipeline What is an example of workforce redeployment? - Exact answer A firm assigning a Java IT expert to a new client requesting a Java IT engineer Which type of compensation can developmental opportunities be considered? - Exact answer Nonfinancial compensation What is a disadvantage of a pay-for-performance plan? - Exact answer It could promote unintended consequences.

What are two reasons why companies offer employee benefits? - Exact answer To provide employees with work-life balance and To boost employee satisfaction Which type of a benefit are domestic partner benefits? - Exact answer Optional What is the goal of an organization that offers the benefits of a wellness program, flextime, and personal days? - Exact answer To decrease employee absenteeism What is the goal of an organization that offers an on-site day care for children and elderly people? - Exact answer To decrease employee stress Performance Management - Exact answer aligning individual employees' goals and behaviors with organizational goals and strategies, appraising and evaluating past and current behaviors and performance, and providing suggestions for improvement. Strategic Risk - Exact answer affect business strategy through the overall talent strategy, company culture, ethics, investments in people, and the implementation of change initiatives. Operational Risk - Exact answer affects the speed and the effectiveness of talent acquisition as well as the development of employees' skills and the identification and retention of top performers. Financial Risk - Exact answer affects the organization's workforce costs and productivity directly through compensation, benefits, turnover, overtime, and time-to-hire and indirectly through errors, accidents, delays, and lost production. Compliance Risk - Exact answer defined as the risk of legal sanctions, material financial loss, or loss to reputation the Bank may suffer as a result of its failure to comply with laws, its own regulations, code of conduct, and standards of best/good practice. Entrepreneurial Culture - Exact answer Emphasizes creativity, innovation, and risk taking. Electronic Arts and IDEO are examples of companies with entrepreneurial cultures.

Bureaucratic Culture - Exact answer Emphasizes formal structures and the correct implementation of organizational procedures, norms, and rules. This type of culture is commonly associated with consistency and high ethical standards. Consensual Culture - Exact answer Emphasizes loyalty and tradition, and encourages employees to stay with the organization for a long time. Promotion is generally from within. Competitive Culture - Exact answer Emphasizes competitive advantage and market superiority. Utilitarian Standard - Exact answer The ethical action best balances good over harm by doing the most good or doing the least harm. Rights Standard - Exact answer The ethical action is the one that best respects and protects the moral rights of everyone affected by the action, including the right to privacy, to be told the truth, or to be safe. Fairness Standard - Exact answer The ethical action treats all people equally, or at least fairly, based on some defensible standard. Common Good Standard - Exact answer The ethical action shows respect and compassion for everyone, especially the most vulnerable. Virtue Standard - Exact answer The ethical action is consistent with certain ideal virtues including civility, compassion, and benevolence. Unfair discrimination - Exact answer occurs when employment-related decisions and actions are not job-related, objective, or merit-based. Fair discrimination - Exact answer is when only objective, merit-based, and job-related characteristics are used to determine employment-related decisions. National Labor Relations Act of 1935 - Exact answer Prohibits retaliation against employees seeking to unionize.

Fair Labor Standards Act (FLSA) of 1938 - Exact answer Establishes both a national minimum wage and overtime rules Equal Pay Act of 1963 - Exact answer Prohibits wage discrimination on the basis of sex. Disparate treatment - Exact answer intentional discrimination based on a protected characteristic. Adverse impact - Exact answer occurs when an employment practice has a disproportionate effect on a protected group, regardless of its intent. Stereotype - Exact answer Believing that everyone in a particular group shares certain characteristics or abilities or will behave in the same way. Prejudice - Exact answer Outright bigotry. Perception of possible personal loss - Exact answer Believing one will "lose out" on future employment opportunities by hiring more diverse people. Sourcing - Exact answer is the process of identifying qualified individuals and labor markets from which to recruit. Recruiting - Exact answer the process of developing a pool of qualified job applicants Person-job Fit - Exact answer the fit between a person's abilities and the job's demands and the fit between a person's needs and motivations and the job's attributes and rewards. Person-team Fit - Exact answer Match between an individual and his or her workgroup and supervisor. behavioral interview questions - Exact answer are based on the idea that past behavior is a good predictor of future behavior, which is generally true. The candidate is asked to describe a specific problem or situation he or she has faced at work or any other relevant situation.

situational interview questions - Exact answer asking people not about past behaviors but about how they might react to hypothetical situations. case interview questions - Exact answer the candidate is given a business situation, challenge, or problem and asked to present a well-thought-out solution. Needs assessment - Exact answer The process of identifying any gaps between what exists and what is needed in the future in terms of employee performance, competencies, and behaviors. Learning objectives - Exact answer Identify desired learning outcomes. Three types Design - Exact answer Training objectives inform the design of the training program. The training program developer, content, learning methods, materials, and setting need to be determined, and any instructors need to be identified and trained themselves. Implementation - Exact answer Sessions are scheduled, participants are invited, instructors are scheduled, materials are prepared and delivered, and the training is conducted. Evaluate - Exact answer Training assessment and evaluation determine whether the learning objectives have been met. Reaction - Exact answer refers to whether learners liked the training. Learning - Exact answer refers to changes in learner knowledge, skills, behavior, or attitudes as a result of the training. Behavior - Exact answer reflects whether what was learned in training is used on the job, which is also called training transfer. Results - Exact answer indicate the business impact of the training outcomes. Behaviorally anchored rating scales (BARS) - Exact answer use a set of behavioral statements describing good or bad performance with respect to

important work qualities, including organizing abilities, adaptability, and relationship building. Behavioral observation scales (BOS) - Exact answer measure the frequency of desired behaviors. Personal standards bias - Exact answer Categories such as below average, fair, good, and superior can mean different things to different people. Contrast Effect Bias - Exact answer occurs when a rating determination is made by comparing the target employee with someone else rather than with the performance standards. First impression bias - Exact answer occurs when initial judgments influence later assessments. Recency effect - Exact answer occurs when recent events and performance are given a disproportionately large influence on the rating. High potential error - Exact answer occurs when potential is confused with performance. Halo effect - Exact answer occurs when one positive factor influences assessments of other areas of behavior or performance, resulting in an inappropriately high overall performance rating. Horns effect - Exact answer happens when one negative factor influences assessments of other areas of behavior or performance, resulting in an inappropriately low overall performance rating. Similar-to-me bias - Exact answer occurs when high ratings are given to someone because they are perceived as being similar to the rater. Leniency error bias - Exact answer occurs when high ratings are given to all employees regardless of their performance. Central tendency bias - Exact answer is rating all employees in the middle of the scale regardless of their performance.

Stereotyping Bias - Exact answer is a belief that everyone in a group shares certain characteristics or will behave in the same way. Opportunity bias - Exact answer reflects the ignoring of factors beyond the employee's control that influence his or her performance (either positively or negatively). Indirect financial compensation - Exact answer consists of all the tangible and financially valued rewards that are not included in direct compensation, including free meals, vacation time, and health insurance. Nonfinancial compensation - Exact answer includes employee rewards and incentives that are not financial in nature. Extrinsic motivation - Exact answer Motivation that comes from outside the individual, including performance bonuses. Customary benefits - Exact answer · Life insurance · Disability insurance · Health insurance · Retirement plans Optional benefits - Exact answer · Work-life benefits · Domestic partner benefits · Flexible spending accounts · Nonfinancial benefits National Labor Relations Act of 1935 (Wagner Act) - Exact answer Guarantees the right of nonmanagerial employees of firms engaged in interstate commerce to join unions and bargain collectively. National Labor Relations Act of 1947 (Taft-Hartley Act) - Exact answer amended the previous Act to clarify what are considered unfair labor practices by unions and employees to extend the previous Act's protections. Closed shop - Exact answer Exclusively employs people who are already union members.

Agency shop - Exact answer Requires nonunion workers to pay a fee to the union for its services in negotiating their contracts. Continuance commitment - Exact answer Staying with an organization because of perceived high economic and/or social costs involved with leaving. Normative commitment - Exact answer Feeling obliged to stay with an organization for moral or ethical reasons. Affective commitment - Exact answer A positive emotional attachment to the organization and strong identification with its values and goals. Voluntary turnover - Exact answer The separation is due to the employee's choice. Involuntary turnover - Exact answer The separation is due to the organization asking the employee to leave. Dysfunctional turnover - Exact answer The departure of effective performers. Succession management - Exact answer An ongoing process of systematically identifying, assessing, and developing organizational leadership to enhance performance. Replacement planning - Exact answer Identifying specific back-up candidates for specific senior management positions. Workforce redeployment - Exact answer The movement of employees to other parts of the company or to other jobs the company needs filled to match its workforce with its talent needs. Employee engagement - Exact answer When employees are committed to, involved with, and enthusiastic and passionate about their work. Diversity awareness - Exact answer enables you to hire, retain, and motivate the best talent, which helps maximize your and your organization's performance.