C235 - Training and Development Final Prep Assessment (100 out of 100) Download To Score A, Exams of Training and Development

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C235 - Training and Development Final Prep

Assessment (100 out of 100) Download To Score An A

A social unit of people structured and managed to meet a need or pursue collective goals: Organization Aligns human capital with organizational objectives and strategies: Human Resource Management First training program for new hires: Orientation Tacit knowledge, education, and experience are all examples of: Human capital Model consisting of five steps used for training and development: ADDIE model Sustainable competitive advantage is built upon: Intangible resources

Protects the authors of "original works" from others who would use their work unlawfully: Copyright act 1976 A copyright holder has the right to authorize others to __________ the work public. Reproduce Distribute Display All of the above All of the above Which of the following is NOT a reason training and development has become a critical organizational activity? Equal Employment Opportunity Changing demographics Globalization Advances in technology Equal Employment Opportunity According to the stages of HR Competency, developing credibility and a reputation are both part of what stage? Applying Which of the following is the responsibility of line management and not the human resources department? Provides feedback on the effectiveness of formal training efforts

True or False: Training is best done when it links training and learning goals to overall organizational goals and strategies. True The goal of needs assessment is to: I: Determine whether a training need exists II: Who it is that needs the training III: Where in the organization the need exists IV: Exactly what kind of training is needed I, III, and IV KSAs: Knowledge, Skills, Abilities What are the three levels of needs assessment? Organizational, task, and person Implies an investigation of system-wide components of an organization: Organization analysis Results in a detailed statement of the conditions under which a task is performed: Task analysis

What is the focus of person analysis? How well an employee demonstrates the KSAOs required for job performance A learning objective should be a/an ________ objective. Behavior True or False: Practice is best done all together at a single time instead of spread out over a period of time. False Practice is generally most effective if distributed over a period of time rather than "massed" at a single time. What can be the most powerful kind of feedback for learning? Observation What are the different learning styles? I: Observational II: Visual III: Example IV: Auditory V: Kinesthetic II, IV, and V

Kinesthetic learners: May find it hard to sit still during traditional lectures Concrete experience, reflective observation, abstract conceptualization, and active experimentation are all examples of: Learning approaches Adult learners: Need to know "the why" for any training they are asked to undertake Need to be self-directed in their learning Bring extensive work-related experiences into the training which needs to be acknowledged All of the above All of the above In order to be ready for training, trainees need high self-efficacy. In other words, trainees need: To believe they are capable of learning the material Training and development methods can be divided into three categories: Information presentation, simulation, and on-the-job Sensitivity training is an example of: Information presentation training Simulation training

On-the-job training All of the above Simulation training Sensitivity training and T-groups are examples of simulation training. What is currently the most common approach to training? Classroom learning A variation of e-learning: Blended learning A variation of e-learning that is increasing in popularity is known as "blended learning." Blended learning is a mix of online activities and lectures with some face-to-face instructor time. During which step of the on-the-job training process do you make sure trainees know each point of the training? Present the information Is able to relate practical experiences, and conduct problem solving exercises: Subject matter expert Which of the following is NOT an example of new age training techniques? Relaxation

Visualization Hypnotism Affirmation Hypnotism Learning in training that does not affect performance on the job is called: Zero transfer What are the two types of positive transfer? Near and far The two types of positive transfer are near transfer and far transfer. Near transfer happens when the program teaches specific concepts and procedures, while far transfer is when the program teaches general concepts and broad principles. Traits, ability, and motivation are all considered: Trainee characteristics True or False: If a company is low in commitment and high in cynicism, it is not a good idea to implement a training program. True If a workplace as a whole is low in commitment and high in cynicism, it would be money well spent to invest in trying to solve these problems first before designing and implementing training that may well not transfer because of negative attitudes.

Self-regulation involves: I: Goal setting II: Self-monitoring III: Self-reward IV: Self-punishment I, II, III, and IV The opportunity for practice consists of all the following dimension EXCEPT: Activity level Job relevance Task type Breadth Job relevance Which of the following is NOT a level of criteria in training evaluation? Learning Behavior Reaction Application Application Which of the following is a level of criteria in training evaluation? Results

Results are a criteria in training evaluation. Analysis, comprehension, and knowledge are levels in which learning occurs. Reactions and learning measures are called _______ evaluations. Internal Which experimental design includes single-group pretest-postest? Pre-experimental design What is a training evaluation with a quasi-experimental design? Time series Quasi-experimental design includes time series and nonequivalent control group. True or False: Evaluation should typically follow the most rigorous experimental design possible. True Which of the following is considered career planning? Communicate development preferences to manager Which of the following is considered career management? Identify future organizational staffing needs

In career management, you have to identify future organizational staffing needs. In general, career management is a blanket term used to describe all efforts at planning, implementing, and monitoring employee career paths within an organization. Which of the following is NOT a model of career development? Late career Organizational entry Young career Occupational preparation Young career Customer relations and employee and union relations are considered: Organizational-level information What is the third phase of the Adult Renewal Cycle? Cocooning Which of the following is an issue faced by those about to retire? Self-management Territoriality Need to belong All of the above All of the above

What are the three phases in the performance management cycle? Goals, feedback, and evaluate performance Results of behavior that have been evaluated by an organization: Performance Which of the following affect motivation? Self-efficacy Feedback Attitudes and values All of the above All of the above Promotion and wage are both sub-goals of: Evaluation Evaluations can be aimed at the following: I: Product II: Process III: Customer IV: Person I, II, and IV What are the two types of performance measures?

Objective and subjective What are employee rights? Rights desired by employees regarding job security and their treatment How are employee rights related to training and development? Often, supervisors unjustifiably dismiss employees because they were not taught Which of the following is NOT a guiding principle of discipline? To make rules and consequences clear To discipline the person To be consistent when enforcing rules To direct discipline toward what the employee has/has not done To discipline the person Which of the following correctly describes what non-punitive discipline is? Focuses on respecting the employee's ability to recognize responsibility Which of the following should NOT be done when creating a termination clause? Employers should determine what requires protection Include unfair clauses so that they are valid Include clauses that benefit the employee and employer Determine an appropriate period of notice Include unfair clauses so that they are valid

___________ is/are involved in planning and budgeting for the organization, whereas ___________ establish/establishes the direction. Management; leadership According to the Hersey-Blanchard situational theory of leadership, if someone has low relationship/low task, they are in which quadrant? Delegating Which of the following are traits of a transactional leader? Motivation Which of the following is a trait of a transformational leader? Charisma The ability to understand the emotional makeup of others is what emotional intelligence? Empathy An ability to find common ground and build rapport: Social skill Inspires and motivates others and builds relationships are behaviors of:

Interpersonal skills Which of the following is NOT a discipline necessary to become a learning organization? Shared vision Inspired leadership Team learning Mental models Inspired leadership What is an external factor to organizational development? Customer changes What is a con for using explicit and implicit coercion to overcome resistance to change? Might leave people angry Which of the following is a characteristic of a high-performance team? Supportive communication Rapid response Creative talents All of the above All of the above When were Baby Boomers born? 1946 to 1964

Many adults (1 in 5) lack: Basic skills training