Career Research and Resume Writing: A Guide for Students, Exams of Communication

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ACTUAL 2025 LATEST UPDATE EXAM GEB 3213

Chapter 12 Questions and Answers Already Graded

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Research a potential career by a. searching for occupational information. b. studying demographic trends. c. studying industry information. d. seeking the help of professional and personal acquaintances. e. all of these ✔✔all of these Occupational information is available in all of the following EXCEPT: a. Standard Industry Classifications (SIC). b. the Occupational Outlook Handbook. c. the Wall Street Journal. d. BusinessWeek. e. Forbes ✔✔Standard Industry Classifications (SIC) Which one of these demographic trends for 2002 to 2012 is NOT correct? a. The civilian labor force is expected to grow 13 percent. b. Office administration support occupations will grow faster than average. c. Educational and health services will add more jobs than any other industry sector. d. Nine of the ten fastest growing occupations are health or computer occupations. e. A college degree or higher is required for all but one of the 50 highest paying jobs. ✔✔Office administration support occupations will grow faster than average Your initial network might include a. family and friends.

b. professors. c. former employers. d. college alumni. e. all of these ✔✔all of these The typical recruiter spends reviewing each résumé during the initial screening. ✔✔less than 35 seconds The most serious résumé error is: ✔✔excessive length Your résumé should be designed to: ✔✔get you an interview If you recently graduated from college and are seeking an entry-level position, your résumé should: ✔✔be one page long unless your circumstances are unusual Which of the following colors of paper is the most appropriate for a résumé? a. yellow b. blue c. speckled graystone d. ivory e. dark gray ✔✔ivory When preparing a résumé, you should a. use bulleted lists for items such as job responsibilities. b. use a simple format. c. use lots of white space. d. emphasize and subordinate points as needed.

e. do all of these. ✔✔do all of these The identification section of a résumé should contain all of the following EXCEPT a. your name as you normally sign it (with or without your middle name or initial). b. a telephone number where you can be reached. c. your home address if you will soon be changing your address. d. your ethnicity. e. relevant dates for addresses. ✔✔your ethnicity Identify the best-stated job objective. a. A position that offers both a challenge and an opportunity for growth. b. A managerial position requiring well-developed communication and administrative skills. c. A challenging position in a progressive corporation. d. A responsible position that lets me use my education and experience for increased responsibilities. e. A position that pays a lot of money and offers advancement opportunities. ✔✔A managerial position requiring well-developed communication and administrative skills Recruiters usually expect to see all of the following on a résumé EXCEPT: a. your job objective. b. any special skills or talents. c. your personal references. d. the names of previous employers. e. your college name and date of graduation. ✔✔your personal references What would a recruiter be likely to think about the following job objective? "Challenging position that lets me apply my education and experience and allows for increased responsibilities over time." ✔✔The objective is too vague to be useful

If you are a recent college graduate, your résumé should: ✔✔show your education before your work background The education section of your résumé should NOT include a. your grade-point average unless it is impressive. b. your major course of study. c. the title of your degree. d. your expected date of graduation. e. the name and location of your college. ✔✔your GPA unless it is impressive Which item can sometimes be OMITTED from the education section of your résumé? a. grade-point average b. your major course of study c. title of your degree d. expected date of graduation e. name and location of your college ✔✔grade point average Which statement regarding the organizational patterns of a résumé is correct? a. Half of all résumés are prepared in chronological order. b. Chronological résumés organize your experience by type of skills. c. Chronological résumés are more appropriate when you are moving into an entirely different line of work. d. Chronological résumés are appropriate when much of your job experience is related to your objective. e. Chronological résumés emphasize the skills you've developed. ✔✔Chronological resumes are appropriate when much of your job experience is related to your objective

when you are reentering the work force after a long period of unemployment after a long period of unemployment. ✔✔The functional arrangement is more appropriate e. The functional arrangement is more appropriate when you are reentering the work force Which statement regarding the work experience section of a résumé is correct? a. Only a quarter of all résumés are prepared in functional order. b. Functional résumés emphasize your employment history rather than the skills you've developed. c. Functional résumés are most appropriate when you have a strong continuing work history. d. Functional résumés are more appropriate when you are remaining in the same industry. A résumé in chronological format follows all of these guidelines EXCEPT a. it places work experience before education. b. it uses action words such as conducted and assisted. c. it provides degree, institution, major, and graduation date. d. it uses incomplete sentences to emphasize action words. e. it includes actual names and addresses of references. ✔✔it includes actual names and addresses of references The work description, "Supervised the successful installation of a new wireless networking system" is appropriate for a résumé because it: ✔✔is concrete and indicates a specific accomplishment Your résumé should a. reflect strong communication skills. b. show how your experience qualified you for the job. c. indicate increasing responsibility. d. establish your ability to work well with others. e. do all of these. ✔✔do all of these

Identify the correct guideline for composing the content of a résumé. a. Write in complete sentences. b. Choose general, vague words. c. Use only present tense verbs throughout the résumé. d. Start each description with an action verb. e. Describe your experience in terms of what you've accomplished, not what will benefit the reader. ✔✔Start each description with an action verb Which word would be most effective in a résumé? a. attempted b. endeavored c. hoped d. developed e. tried ✔✔developed Of the following job descriptions on a résumé, which does NOT begin with an action verb? a. Created customer databases with complex queries. b. Maintained appointment calendars for seven executives. c. Organized manuscript topics in a logical sequence. d. Responsible for warehouse inventory. e. Assisted with the layout of advertisement copies. ✔✔Responsible If you have little or no work experience, you should: ✔✔show how the skills you developed by participating in volunteer organization will transfer to the workplace All of the following are good words to make your work experience come alive except a. coordinated. b. endeavored.

c. negotiated. d. presented. e. evaluated. ✔✔endeavored Which of the following statements about references for a résumé is accurate? a. Using a professor's name without permission is acceptable because your professors want you to succeed. b. The names and addresses of references should appear on the résumé. c. You should include only character references when applying for jobs. d. Stating that "References are available on request" ensures that you will be contacted before a prospective employer contacts your references. e. You always should refuse to sign a waiver stating that you give up your right to see the recommendation letter written by any of your references. ✔✔Stating that "References are available on request" ensures that you will be contacted before a prospective employer contact your references Which of the following characteristics or qualifications should NOT be listed on a résumé? a. marital status b. fluency in a second language c. special recognitions that relate to the job you want d. involvement in extracurricular activities e. memberships in business-related organizations ✔✔marital status The purpose of using appropriate keywords to describe your characteristics and credentials in an electronic résumé is to: ✔✔have your resume chosen by an automated resume system Which of these is NOT a benefit of an electronic résumé? a. The job seeker's résumé is available to multiple employers. b. The job seeker may be considered for positions of which he or she isn't even aware.

c. It allows technology to provide a professionally formatted document. d. The initial screening is done by a bias-free computer. e. A focused search is conducted quickly. ✔✔It allows technology to provide a professionally formatted document Which of the following is NOT a benefit of electronic résumés? a. A computer can perform a restricted key word screening which can lead to a direct job offer. b. Electronic résumés relieve you from having to develop and submit a traditional résumé. c. The format is easier to read than the format of traditional résumés. d. Employers are relieved of having to manually screen résumés. e. They are easy to format because they can simply be pasted in from a traditional paper résumé. ✔✔Electronic resumes relieve you from having to develop and submit a traditional resume What is the most important part of speech in electronic résumés? ✔✔nouns Which of the following is a valid guideline for formatting an electronic résumé? a. Use a variety of typefaces. b. Use spaces instead of tabs to indent text. c. Use actual bullets instead of asterisks. d. Set different margins and justification. e. Keep the résumé as short as possible. ✔✔Use spaces instead of tabs to indent text For an electronic résumé, you should replace bullets with: ✔✔asterisks When responding to a job opening via e-mail, you should: ✔✔put the job title or reference number in the subject

What type of application letter is written in response to an advertised job opening? ✔✔solicited A cover letter is like what type of letter? ✔✔sales Which of the following salutations is appropriate when you can't obtain the name of the person to whom you should address a letter? a. Dear Sir b. Dear Human Resources Manager c. To Whom It May Concern d. Madam or Sir e. Dear Interviewer ✔✔Dear Human Resource Manager Identify an effective strategy for gaining the reader's attention in an unsolicited application letter. a. Identify the particular position for which you are applying, and state how you learned about this opening. b. Use an opening that demonstrates your creative abilities. c. Talk about your accomplishments and qualifications immediately to prove that you are an effective worker. d. Show that you know something about the company, and then show how you can contribute to that company. e. Use a statement such as "This letter is to indicate my interest in a sales position that you might have available." ✔✔Show that you know something about the company, and then show how you can contribute to that company Which of these is NOT a sound guideline for addressing a letter of application? a. Address your letter to an individual rather than an organization. b. Find the name of the appropriate person. c. Use a courtesy title with the person's last name.

d. Use a salutation such as "To whom it may concern" in response to a blind ad. e. If possible, be sure the name is spelled correctly. ✔✔Use a salutation such as "To whom it may concern" in response to a blind ad. The opening paragraph of a solicited application letter should be all of the following EXCEPT: a. It should be straightforward. b. It should identify the particular position for which you are applying. c. If the job is for creative work, it should be restrained in the opening. d. It should indicate how you learned of the opening. e. It should use the direct organizational plan. ✔✔If the job is for creative work, it should be restrained in the opening Which of the following would be the most suitable statement to include in the body of an application letter? a. I can effectively supervise people. b. When I was a junior in college, I completed a business communication course. c. My leadership and communication skills have been enhanced by serving as chairperson of my fraternity's scholarship committee. d. I am extremely detail oriented and strive to be accurate in everything I do. e. My professors say that I am extremely conscientious about my work. ✔✔My leader and communication skills have been enhanced by serving as chairperson of my fraternity's scholarship committee. The final paragraph of an application letter should: ✔✔ask for a personal interview