Download CCHP FINAL STUDY GUIDE WITH COMPLETE SOLUTIONS and more Exams Nursing in PDF only on Docsity! CCHP FINAL STUDY GUIDE WITH COMPLETE SOLUTIONS key words in the definition of culture - ANSWER-accepted or familiar stages of health communication model - ANSWER-1. planning and strategy development 2. developing & pretesting concepts, messages, & materials 3. implementing the program 4. assessing effectiveness & making refinements paralanguage - ANSWER-language without the words proxemics - ANSWER-perception and use of interpersonal and personal space nonverbal communication - ANSWER-communication using body movements, gestures, and facial expressions rather than speech concepts representative of all cultures - ANSWER-- paralanguage - proxemics - nonverbal communication - cultural knowledge comes from dialogue CLAS standards (definition) - ANSWER-national standards for providing culturally & linguistically appropriate services in health care what are the CLAS standards - ANSWER-- provide language assistance services - individual must be made aware that services are available - competent providing language assistance - health related material in patient's preferred language historical perspectives - ANSWER-- misunderstanding & mistrust lead to conflict - people label those of another nation as one thing - individuals within cultures need to be viewed as wholes and made of their own diverse parts below basic health literacy - ANSWER-indicates no more than the most simple & concrete literacy skills (~14%) basic health literacy - ANSWER-indicates skills necessary to perform simple & everyday literacy activities (~22%) intermediate health literacy - ANSWER-indicates skills necessary to perform moderately challenging literacy activities (~53%) proficient health literacy - ANSWER-indicates skills necessary to perform more complex and challenging literacy activities (~12%) majority of population has what health literacy level? - ANSWER-intermediate (53%) national assessment of adult literacy (NAAL) results - ANSWER-higher health literacy in: - women - white and asian/pacific islander - adults who spoke only english before starting school - those with higher education lower health literacy: - hispanics - >65 years - adults at poverty level health outcomes from low health literacy - ANSWER-- increased use of emergency care & hospitalizations - lower instance of preventative services - poorer skills in taking medications - poorer interpretation of labels - more likely to suffer from depression - poorer health status among elderly - higher all-cause mortality in elderly ageism - ANSWER-negative stereotype and discrimination based on age ethnogeriatrics - ANSWER-healthcare for older adults from diverse ethnic backgrounds intersections of the studies of aging, ethnicity, and health LGBT youths health issues - ANSWER-depression, family rejection, suicide, substance abuse, homelessness, prostitution, truancy lesbian & bisexual women health issues - ANSWER-reproductive cancer, less likely to receive regular care, inadequate by providers, obesity and heart disease gay & bisexual men health issues - ANSWER-HIV/AIDS, STIs, substance use & abuse, stress, eating disorders