Promoting Workplace Diversity: Advantages and Conflict Management, Quizzes of Introduction to Business Management

Download Promoting Workplace Diversity: Advantages and Conflict Management and more Quizzes Introduction to Business Management in PDF only on Docsity! TERM 1 Multiculturalism DEFINITION 1 The broad issues associated with differences in values, beliefs, behaviors, customs and attitudes held by people in different cultures TERM 2 Diversity DEFINITION 2 When members of a group differ from one another along with dimensions such as age, gender or ethnicity TERM 3 Diverse DEFINITION 3 What kind of workforces have a competitive advantage TERM 4 Age distributions DEFINITION 4 Average age of the US workforce is increasing and will continue to do so for the next several years TERM 5 Age distributions Gender Ethnicity DEFINITION 5 Dimensions of Diversity & Multiculturalism TERM 6 Gender DEFINITION 6 Females are approximately 46% of the workforceThe "glass ceiling" has a discriminatory effect on female managers TERM 7 Ethnicity DEFINITION 7 US workforce will have an increasing number of Hispanic workers and a decline in white workers TERM 8 How Diversity & Multiculturalism Promote Competitive Advantage DEFINITION 8 Cost argument Resource acquisition argument Marketing argument Creativity argument Problem-solving argument System-flexibility argument TERM 9 Cost Argument DEFINITION 9 Firms that learn to cope with diversity will generally have higher levels of productivity & lower levels of turnover & absenteeism TERM 10 Resource Acquisition Argument DEFINITION 10 Firms who manage diversity effectively will become known among women & minorities as good places to work TERM 21 Organizational policies DEFINITION 21 Actively seeking a diverse & varied workforce Positive responses to diversity problems Mission statement of commitment to diversity TERM 22 Organizational practices DEFINITION 22 Support networks, flexible working hours & diversity in work group & teams TERM 23 Diversity & Multicultural Training DEFINITION 23 Training that enables orgainzation members to function in a diverse & multicultural environment TERM 24 Organizational culture DEFINITION 24 Incorporating into a culture the valuation of diversity TERM 25 Pluralism DEFINITION 25 Every organizational group works to understand every other group TERM 26 Full structural integration DEFINITION 26 The makeup of the organization reflects the external labor market TERM 27 Full integration of the informal network DEFINITION 27 Removes barriers to entry and participation in the organization TERM 28 Full structural integration DEFINITION 28 TAMU student diversity % is the same as the faculty diversity %(Very few achieve this)