Docsity
Docsity

Prepare for your exams
Prepare for your exams

Study with the several resources on Docsity


Earn points to download
Earn points to download

Earn points by helping other students or get them with a premium plan


Guidelines and tips
Guidelines and tips

Cicerone Level 1 study guide Questions with Complete Verified Solutions 2024/2025, Exams of Business Administration

Cicerone Level 1 study guide Questions with Complete Verified Solutions 2024/2025

Typology: Exams

2023/2024

Available from 07/07/2024

TheHub
TheHub 🇺🇸

3.7

(15)

3.3K documents

1 / 4

Toggle sidebar

Related documents


Partial preview of the text

Download Cicerone Level 1 study guide Questions with Complete Verified Solutions 2024/2025 and more Exams Business Administration in PDF only on Docsity!

Cicerone Level 1 study guide Questions with

Complete Verified Solutions 2024/

What is the cicerone certification program? A professional certification program that provides independent assessment and certification of knowledge and skills of beer servers Who founded the cicerone certification program? Ray Daniels. Owner of craft beer institute, has written about beer for years, senior faculty member at the renowned brewing school Siebel Institute of Technology What year was the cicerone certification program founded? Founded in 2007 and started giving exams in 2008. 4 levels of cicerone certification program

  1. Certified Beer Server
  2. Certified Cicerone
  3. Advanced Cicerone
  4. Master Cicerone 5 main areas of knowledge in the cicerone certification program 1 keeping and serving beer. 2 beer styles. 3 beer flavor and evaluation. 4 beer ingredients and brewing process. 5 pairing beer with food. Three tier system of alcohol distribution 1 producers/importers. 2 distributors/wholesalers. 3 retailers on site and off site. Producers sell to distributors. Distributors sell to retailers. Retailers sell to customers. 2 types of retailers and 2 examples of each On site e.g., tavern or restaurant. Off site e.g., liquor store or grocery store. 2 common exceptions to the three tier system 1 Brewpubs- they produce beer and sell directly to consumers without having to go through a distributor. 2 Small breweries- they're often allowed to sell directly to retailers without having to go through a distributor. Commonly called "self distribution." What law requires the three tier system? When did it start? Twenty first amendment to the United States Constitution. Enacted in 1933 3 reasons for the three tier system

1 Regulate and control the alcohol industry. 2 Prevent a return to the excess and abuses the led to Prohibition. 3 Tax revenues. How is alcohol absorbed into the body? Through the tissues of the mouth, throat, stomach and small intestine. 5 factors that affect the absorption of alcohol into the body 1 Food. 2 Concentration of the alcohol. 3 Carbonation. 4 Temperature of the beverage. 5 Hydration 4 classic symptoms of intoxication 1 Relaxed inhibitions. 2 Impaired judgement. 3 Slowed reaction time. 4 Loss of coordination. What are some chronic health issues caused by alcohol consumption? Damage to the liver, heart and brain. What does BAC stand for? blood alcohol concentration What is the legal BAC limit for driving? 0.08% in every state except Michigan, where it is 0.10% What is alcohol tolerance? Regular consumption of alcohol can result in a tolerance. Consumption of more alcohol will produce the same effects as previously with lesser amounts. 2 types of alcohol tolerance 1 Metabolic tolerance- the body absorbs the alcohol more slowly. 2 Functional tolerance- a person can act sober with a higher BAC 4 ways the body gets rid of alcohol 1 Breathe. 2 Sweat. 3 Urine. 4 Mother's milk Why is it dangerous to consume alcohol while taking medication? The liver processes alcohol and some types of medication. So one substance could be processed at the neglect of the other, or the liver could be overworked. Why is it important to be a responsible beverage server? To ensure everyone's health and safety. We, our employer, could be held liable for the actions of a drunk customer. What is the legal drinking age? 21 in most instances. There are some exceptions for consumption, but the legal age to buy alcohol is almost always 21 years old Are you required to check IDs to detect underage customers? No. California law does not require you to check ID. However, your employer might have a policy that requires it. Checking IDs will help protect you and your employer against liability for underage drinking. 4 forms of acceptable ID 1 Drivers License. 2 ID card. 3 Passport. 4 Military ID Review the California Drink Chart Guide

hgkf Could your employer be held liable for your customer's DUI? Yes. Either the licensee or the server could be sued for injuries or death that resulted from gross negligence or willful misconduct. 3 kinds of alcohol related liability 1 Administrative liability- The licensee could be held responsible. 2 Criminal liability- The server could be held responsible for a violation such as serving a minor or after-hours drinking. 3- Civil liability- The licensee or the server could be sued for injuries or death. Does beer have a shelf life? Yes. Beer is best consumed while it's fresh. Which types of beer are best for aging? Beers with high ABV or with strong flavors are best for aging. 3 tactics to ensure that the beer you serve is fresh 1 Rotate inventory. 2 Store beer properly. 3 Serve beer properly. Draft beer should use CO2, not air How long will beer stay fresh on tap? Non- pasteurized draft beer will stay fresh 1.5 to 2 months refrigerated. Pasteurized draft beer will stay fresh 3 to 4 months refrigerated. How long will beer stay fresh in bottles? Beer in bottles will stay fresh up to 6 months refrigerated. Must all beer be stored in refrigeration? All beer will stay fresh longer in refrigeration. Refrigeration is required for draft beer. Refrigeration is recommended for bottled beer. 2 characteristics of oxidized beer 1 Papery flavor. 2 Wet cardboard flavor How does beer become "skunked"? Light damages beer within a few minutes. Skunkiness mostly shows up in the aroma. Does glass color protect the beer from light? Yes. Glass color protects the beer from light. Brown glass protects best. Then green. Clear glass provides no protection from light. Aluminum, ceramic, and boxes provide maximum protection from light. 4 ways to keep draft beer fresh longer 1 Always refrigerate draft beer. 2 Always use CO2 or CO2-nitrogen mixture. 3 Use the proper pressure. 4 Never use air or a "party pump". 4 Main elements on a draft system 1 Keg. 2 Coupler. 3 Foam on beer detector, FOB. 4 Faucet Keg Allows for storage and transport of beer. Usually made from stainless steel. Sizes vary from 5 gal, 1/6- barrel, to 15.5 gal, 1/2-barrel. Has a valve to attach the coupler.

Coupler Attaches to the keg valve. Allows CO2 in and beer out. Beer line attaches to the coupler. FOB Foam on beer detector. Automatically stops the flow when the keg is low on beer. Saves beer- and money- by preventing foam from entering the lines, so you don't have to purge the lines when switching kegs. Can be wall- mounted, or part of the coupler. Faucet The "tap" that dispenses beer. Screws onto the shank. Tap marker, tap handle, identifies the beer. Standard temperature on draft system 38 degrees F, 3.3 degrees C How long must a keg be refrigerated before dispensing? 24 hours or else it will foam Who may adjust gas pressure to kegs? Only a draft-trained technician may adjust gas pressure to kegs. 4 basic ways to troubleshoot a draft system 1 Refrigerate the keg for 24 hours. 2 Check that the coupler is engaged. 3 Check for kinks or pinches in the beer line. 4 Check that the FOB is set for service. How often should draft system be cleaned? Every 2 weeks. Every 3 months for a complete FOB and coupler cleaning.