Cigna Interview Questions And Answers 2023, Exams of Advanced Education

Download Cigna Interview Questions And Answers 2023 and more Exams Advanced Education in PDF only on Docsity! Cigna Interview Questions And Answers 2023 Tell me about a time when you gave great customer service. How did you know it was great? - Correct Answer-no . Tell me about a time when you received positive feedback. - Correct Answer-no Tell me about a time when you had to explain a difficult concept to a coworker or customer. How did you make that person understand? - Correct Answer-no Name a time youve motivated your peers or coworkers - Correct Answer-no Tell me about a time when a coworker asked you to do something against policy? Did you do it? How did you let your coworker know that it was against policy? - Correct Answer-no What do you think you bring to this company? - Correct Answer-no Tell me about a time when you had to diffuse a situation with an upset customer. - Correct Answer-no Tell me about a time when you had to deliver a difficult message to a customer. What made this situation so difficult? How did you deliver the message? - Correct Answer-no Tell me about a time when you had to be extremely sensitive and empathetic toward someone's needs. - Correct Answer-no Tell me about a time when you handled a customer's request from beginning to end. What steps did you take when responding? How did you know the situation was resolved? - Correct Answer-no