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CMAA Exam Study Guide Quizzes with Correct Answers, Exams of Nursing

A comprehensive study guide for the certified medical administrative assistant (cmaa) exam. It covers a wide range of topics related to medical office procedures, including patient scheduling, insurance claims processing, medical record management, hipaa compliance, and other administrative duties. The guide provides detailed explanations and correct answers to numerous multiple-choice questions, allowing students to test their knowledge and identify areas that require further study. The content is structured in a clear and organized manner, making it a valuable resource for individuals preparing for the cmaa certification exam. The document could be particularly useful for medical office staff, medical assistants, and those aspiring to work in the healthcare administrative field.

Typology: Exams

2023/2024

Available from 09/13/2024

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CMAA EXAM STUDY GUIDE QUIZZES

WITH CORRECT ANS..

when should an MA assistant schedule a return appointment for a pt Answer - when pt checks out proper protocol when following up on nonpayment and of claims from third party payers Answer - notify the pt of the claim; contact third party payer when reviewing a pts history, a cmaa should identify the acronyms as setting for medical care Answer - SNF which of the following is a characteristic of a block style letter Answer - salutations is flushed left which new patient form becomes part of the pt medical record Answer - health history in which of the following places should the office computer back up information stored Answer - in an offsite location information that needs to be removed from the sign in sheet Answer - the full name of the pt a provider will be out of the office. the cmaa action would take first Answer - update the schedule to reflect provider is away before releasing medical records Answer - ask pt to sign a release form requesting record which of the following owns a pt medical record Answer - creator reason why the cmaa would print and review appt schedule Answer - to ensure charts are prepared rhinoplasty is the surgical repair of Answer - the nose which form does a pt sign to ensure that the insurance co pays the claim directly to the provider Answer - assignment of benefits which of the following is necessary for a provider to prescribe controlled substances Answer - DEA number if an insurance co does not pay claim, the cmaa should complete which of the following first Answer - call the insurance co

which pt should cmaa assistant dress first Answer - a pt SOB before a pt has an outpatient surgery the cmaa should Answer - pre certify the procedure with the pt insurance co when making travel plans for a group of providers. cmaa first step should be Answer

  • develop itinerary before submitting a claim for a pt with medicaid insurance Answer - contact carrier for eligibility which term is used to describe an oxygen deficiency that causes the skin to turn blue in color Answer - cyanosis correspondence between a pt and a provider should be send using which mail Answer - certified mail transferred from acute care hospital to a SNF allows cmaa to Answer - concurrent care cmaa released records without authorization. which term describes this scenario Answer - respondent superior a cmaa is composing a collection letter. which actions should assistant take Answer
  • individualize collection letter date labeled used as a follow up method should be checked daily Answer - tickler file during the checkout the cmaa is required to Answer - check encounter form to see if a follow up was required when financial policies change. which of the following is the practice's responsibility Answer - mailing to pt first step to travel arrangements for providers to attend a conference Answer - itinerary times the physician is not available to see pt Answer - matrix who has the right to decide how and whom the information is communicated Answer
  • provider pt who is scheduled for a surgery and has questions about complications are directed to Answer - provider the NPI number identifies Answer - provider to payer duties of the cmaa at the end of the day Answer - start opening procedure for next day

before making an appt the cmaa needs Answer - referral form recently laid off pt calls the office to discuss payment option. appropriate option Answer - hardship payment plan wave scheduling should be used by Answer - three pt to be at same time a circumstance in which medical records would be removed from a provider's office Answer - when a subpoena has been issued blood borne pathogens standards all under which agency Answer - OSHA ABN provides which information Answer - identified service medicare will not pay an urgent referral to a specialist should be expected within what time frame Answer - 24 hours which of the following requires as MSDS Answer - chemical solutions which of the following parts of medicare covers physicians devices Answer - part B a mother and father both have coverage for their child. according to birthday rule who will pay Answer - parent whose birthday comes first in calendar year when releasing confidential info, who has right to decide how information is communicated Answer - the pt a cmaa should do which of the following when greeting a pt Answer - address the pt by full name in chart ensure security compliance nan electronic health record system by Answer - keeping system logged out when not in use should be done to endure appropriate transmission of PHI to another provider Answer - a fax cover sheet confidentiality disclosure statement a cmaa can find which of the following information on a medical history form Answer

  • social history which forms becomes part of the medical history Answer - health history daily appointments scheduled is printed out in advanced because Answer - to ensure charts are prepared birthday rule Answer - the pt whose birthday occurs earlier in the calendar year holds the primary policy for dependent children

a $15.00 unapplied balance remains after applying payments from a remittance advice (RA). which is the cmaa first step in reconciling the balance Answer - review the detail of the line item applications right to know law Answer - allows employees to access information regarding work place safety what must a cmaa verify before scheduling a pt for surgery Answer - completion of pre-surgery laboratory values when should should an advance beneficiary notice be completed Answer - if a medicare provider believes a procedure may not be covered by medicare example of an incidental disclosure Answer - having a sign in sheet detailing the reason for each pt visit at check in where is HIPAA compliance required Answer - in all of medical organizations and must be part of the compliance plan when are stat referrals used Answer - in emergent situations when are urgent referrals used Answer - ncnlife threatening situation and are approved within 24 hours what is capitation payment Answer - form on managed care designed to have the physician provide health care to his members for a fixed payment at a contradicted interval RBRVS Answer - resource based relative value scale schema used to determine how much money medical providers should be paid. it is partially used by medicare in the US and by nearly all health maintenance organizations (HMO) when is release of info authorization needed Answer - when a cmaa transmits a medical record HITECH Answer - collects delinquent accounts day sheet Answer - ensures accounts accounting OSHA Answer - oversees work place safety encounter form Answer - form needed for reimbursement is an invoice considered a final record Answer - no and it should not be stored where does the retention of pt medical records vary Answer - by state. the cmaa should consult state guidelines

progress notes Answer - part of authorization documentation and are forwarded to third party payers EOB (explanation of benefits ) Answer - document from an insurance carries that shows how the amount of the benefit was determined how does practice management software produce pt Answer - by procedure how is pt health record produced Answer - using HER software disbursement journal Answer - tracks payment and details, including dates, check numbers, and payers. this is a specific function of manual and automotive systems when are tickler files used Answer - reminders and are based on the needs of pt when is a doctors order needed Answer - for all diagnostic procedures what is the cmaa function in the audit process Answer - maintain day sheets when is cmaa required to maintain a disclosure log Answer - when providing PHI to authorized recipients what is cmaa first step to obtain when scheduling an in-patient admission Answer - physicians order. malfeasance Answer - wrongdoing, especially by public officials nonfeasance Answer - failure to perform an act that is required by law negligence Answer - unintentional tort alleged when a person may have performed or failed to perform an act that a reasonable person would not or would not have done in similar circumstances misdemeanor Answer - if a provider fails to reports pt informations regarding child abuse, the provider may be charged with this block style Answer - most efficient what is a practice analysis Answer - financial report. gives financial snapchat of how the business performed and is generated by the practice management systems MSN Answer - medicare version of an explanation of benefits ABN Answer - used when a procedure is excluded from the medicare fee schedule annotating process Answer - highlighting