CMAA Final Exam: Assessing Medical Assistant Knowledge and Competencies, Exams of Nursing

Download CMAA Final Exam: Assessing Medical Assistant Knowledge and Competencies and more Exams Nursing in PDF only on Docsity! CMAA Final exam The physician's office is an example of which type of healthcare setting - correct answer ✔✔Ambulatory Which of the following is a job duty of an administrative medical assistant - correct answer ✔✔Schedule the patient's follow up appointment Which of these habits demonstrates dependability in a medical assistant - correct answer ✔✔Limiting absences from work Which of these terms means "a slant toward a particular belief," such as believing that female physicians have a better bedside manner - correct answer ✔✔Bias Medical assistant should avoid lecturing patients, as that is a roadblock to communication. Which of the following is an example of lecturing - correct answer ✔✔"If you wanted to live long enough to see your son graduate from college, you'd stop smoking immediately Standing with your arms folded across your chest is an example of what - correct answer ✔✔Nonverbal communication Which of these words means"a pattern of many concepts, beliefs, values, habits, and skills of given group of people in a given period - correct answer ✔✔Culture Dr. Elizabeth Kubler-Ross identified which stages of grief - correct answer ✔✔Denial, anger, bargaining depression, acceptance Which of these is an example of hostile work environment - correct answer ✔✔A workplace where sexual comments, jokes and inappropriate touching interfere with an employee's work performance Unless a formal discharge or withdrawal has happened, a provider is obligated to care for a patient until the patient's condition no longer requires treatment - correct answer ✔✔True What's the purpose of a safety data sheet - correct answer ✔✔It communicates the hazards of a chemical product What's the purpose of clinical laboratory improvement amendments (CLIA) - correct answer ✔✔Regulate laboratories that perform testing on patients specimens to ensure accurate and reliable rest results Which of these contains information about the patient's wishes regarding medical care in the event of a life threatening illness or serious injury - correct answer ✔✔Advance directive Which of these is indicated by actions rather than by words, as when patient presents to the doctor's office to be examined - correct answer ✔✔Implied contract Which of these is an example of non compliant patient - correct answer ✔✔The patient doesn't take medication as prescribed by doctor What do organizations adopt to guide their members to expected - correct answer ✔✔Code of ethics Alcohol based hand sanitizer aren't as effective when hands are visibly dirty - correct answer ✔✔True Checking the answering service for messages is a task associated with what - correct answer ✔✔Opening a facility Which of these words means"the capacity of systems to exchange information with one another"? - correct answer ✔✔Interoperability What kind of software can schedule appointments, process medical claims, and generate reports - correct answer ✔✔Practice management software Which of these is an example of how electronic health records can reduce healthcare costs - correct answer ✔✔Redundant or duplicate testing is eliminated