CMAA Practice Test With Complete Solutions Latest Update, Exams of Nursing

Download CMAA Practice Test With Complete Solutions Latest Update and more Exams Nursing in PDF only on Docsity! CMAA Practice Test With Complete Solutions Latest Update A medical administrative assistant is providing a patient with instructions about an upcoming mammogram. Which of the following actions should the assistant take to ensure patient understanding? - correct answers Asking the patient to repeat the instructions provides immediate feedback about the patient's level of understanding. A medical administrative assistant is creating a business correspondence. Which of the following salutations is appropriate for the assistant to use? - correct answers Dear Mr. Goodwin: Which of the following is the amount the medical administrative assistant should submit to the secondary insurance carrier if the encounter balance is $360 and the patient has two plans with an 80/20 split? - correct answers $72 After deactivating the security system, which of the following actions should a medical administrative assistant take next when opening the office in the morning? - correct answers Access the answering service. Which of the following actions is appropriate for a medical administrative assistant to take when processing incoming mail? - correct answers Shred unwanted mail. A patient who has Medicare insurance is covered for both inpatient and outpatient services under the same part of Medicare. Which of the following parts of Medicare covers the patient? - correct answers Part C A medical administrative assistant is asked to schedule a CXR for a patient. The assistant should make an appointment for which of the following? - correct answers An x-ray of the chest Which of the following is the purpose of a matrix? - correct answers To indicate when a provider is unavailable to treat patients Which of the following is the primary reason for a medical administrative assistant to document no-shows and cancellations with less than 24 hr notice? - correct answers To maintain scheduling integrity Which of the following actions is appropriate for a medical administrative assistant to take when providing preoperative instructions to a patient who is anxious? - correct answers Allow extra time to reinforce the instructions. Which of the following is a court order to mandate appearance and produce medical records for a trial? - correct answers Subpoena duces tecum Which of the following actions should a medical administrative assistant take if a patient has an existing workers' compensation case? - correct answers Obtain the carrier case number. A medical administrative assistant is reviewing the release form of a patient who is a dependent minor. The assistant should ensure that who of the following signed the release form? - correct answers The legal custodian Which of the following should a medical administrative assistant consult to find the proper method of scheduling an appointment for a particular office? - correct answers Practice policy manual A new patient provides a medical administrative assistant with her parent's Medicare card. The patient states that she is a dependent and is eligible to use the card. Which of the following actions should the assistant take? - correct answers Explain to the patient that Medicare does not cover dependents. A patient is identified as a smoker in her medical record and requests a medical record amendment due to her cessation of smoking 15 years earlier. Which of the following sections of the Patient's Bill of Rights is the patient exercising? - correct answers Confidentiality of Health Information Prior to a patient leaving the office, she is asked to pay 10% of a $100 office visit. Which of the following best describes this fee? - correct answers Coinsurance Which of the following describes the birthday rule? - correct answers The parent whose day of birth occurs earlier in the calendar year holds the primary policy for dependent children. Which of the following word roots means "swallow"? - correct answers Phag A medical administrative assistant receives telephone calls from four patients. Which of the following calls indicates a need for immediate attention? - correct answers A patient who reports difficulty breathing A provider asks a medical administrative assistant to schedule a surgery to remove a patient's gallbladder. The assistant should schedule the patient for which of the following? - correct answers Cholecystectomy At which of the following times should the medical administrative assistant pull a patient's daily chart? - correct answers The evening before the patient's appointment Prior to an invasive procedure, a patient asks a medical administrative assistant about other options that are available. Which of the following actions should the assistant take? - correct answers Advise the patient to ask the provider about alternatives. When creating a retention schedule for patient medical records, a medical administrative assistant should consult which of the following? - correct answers State guidelines Which of the following oversees workplace safety? - correct answers OSHA A patient wants to update his medical record to include medication sensitivity information that he had failed to provide. Which of the following actions should the medical administrative assistant take? - correct answers Make a new entry to update the previous information. Which of the following is an appropriate use of a tickler file? - correct answers To remind staff of date-specific tasks Which of the following allows employees access to information regarding workplace safety? - correct answers Right-to-know law According to the Affordable Care Act (ACA) of 2010, what is the maximum allowable time from the date of service that a claim can be submitted to Medicare? - correct answers 12 months A patient receives an explanation of benefits stating services will not be covered because out-of-pocket medical expenses have not been met. The amount owed is defined as which of the following? - correct answers Deductible A patient who has Crohn's disease should be scheduled with which of the following specialists? - correct answers Gastroenterologist Which of the following information is included in an explanation of benefits (EOB)? - correct answers Claim adjustments Which of the following forms is used to submit health insurance claims for a provider's office? - correct answers CMS-1500 Which of the following describes a difference between Medicare and Medicaid? - correct answers Medicare is funded by the federal government, but Medicaid is funded by both state and federal governments. When creating a reception area for a pediatric clinic, which of the following items should the medical administrative assistant include? - correct answers Artificial plants and floral arrangements for aesthetics A patient calls with a question about her prescription dosage as it relates to her condition. Which of the following actions is appropriate for the medical administrative assistant to take? - correct answers Take a message for the physician. When a medical administrative assistant communicates information that contains PHI, which of the following means is appropriate? - correct answers Letter For medical billing purposes, which of the following is good practice when updating information from established patients? - correct answers Request verification of current patient information at each visit. For which of the following tasks should a medical administrative assistant use Microsoft Access? - correct answers Creating a database When a provider requests a patient to have a diagnostic test at a hospital, which of the following actions should the medical administrative assistant take? - correct answers Schedule the test with the hospital In which of the following locations should a medical administrative assistant store valued office items, such as checkbooks, prescription pads, and access keys? - correct answers in a locked box An older adult patient presents to a physician's office with his adult daughter to clarify when to take his new medication. Which of the following actions should the medical administrative assistant take? - correct answers Advise the daughter and patient that the physician will speak to them about the prescription. Who is responsible for obtaining preauthorization for inpatient hospitalization? - correct answers The provider performing the procedure Microsoft Excel is an example of which of the following types of programs? - correct answers Spreadsheet application who is entering the physician's office for an appointment? - correct answers "Good afternoon, Mrs. Johnson." Which of the following telephone calls should the medical administrative assistant route directly to the provider? - correct answers A provider from another office needs to discuss a patient's case. A provider refers a patient to a specialist for carcinoma. The medical administrative assistant should schedule an appointment with which of the following specialists? - correct answers Oncologist Which of the following prefixes means "masculine"? - correct answers Andr- Which of the following actions is appropriate for a medical administrative assistant to take before scheduling a patient for surgery? - correct answers Verify the patient's benefits. When reviewing laboratory results, a medical administrative assistant should take which of the following actions after pulling the patient's chart and flagging abnormal results? - correct answers Place the results on the provider's desk for review. Which of the following actions is required by a patient when requesting a copy of his medical record? - correct answers Complete a Record Release Authorization. Several patients cancel their appointments for the day. Which of the following is the first action for the medical administrative assistant to take? - correct answers Contact patients who are on the waiting list. When preparing a claim, a medical administrative assistant should use which of the following formats when entering a date of birth? - correct answers MMDDYYYY Which of the following is required to establish medical necessity on the patient encounter form? - correct answers Diagnosis code A provider prescribes an EKG for a patient who has a rapid heart rate. Which of the following should be recorded as the reason for the EKG? - correct answers Tachycardia A patient's chart indicates the need for PT as a result of a strained muscle. The medical administrative assistant should recognize the abbreviation PT as which of the following? - correct answers Physical therapy Which of the following indicates a patient is aware of the medical necessity, the risks, and the benefits of a procedure? - correct answers informed consent Which of the following types of referrals is used in an emergent situation? - correct answers Stat A patient, who previously smoked on a regular basis, no longer smokes. Which of the following abbreviations represents the section of the medical record in which this information should be documented? - correct answers PH: In the context of a medical record, PH means "past history." A medical administrative assistant should take which of the following actions to be in compliance with OSHA? - correct answers Participate in training concerning infection control. Which of the following documents must a medical administrative assistant provide for a patient to submit for reimbursement? - correct answers Encounter form An office manager asks a medical administrative assistant to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the assistant use to mail the letter? - correct answers certified mail