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A series of questions and answers related to community association management. The questions cover topics such as community association characteristics, types of residential community associations, maintenance management, and contract provisions. The document also includes true/false statements related to community association management. The questions and answers are useful for students studying community association management or for professionals working in the field.
Typology: Exams
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each of the following are key characteristics of community associations except: a. mandatory Lien-based economic charges or assessments are levied on each owner in order to operate and maintain the community association b. membership in the community association is mandatory and automatic for all owners c. a requirement of community association ownership is attending board meetings d. certain documents bind all owners to be governed by the community association - Correct answer c. each of the following are basic types of residential community associations except: a. planned community b. townhouse c. cooperative d. condominium - Correct answer b. a BLANK is a motion that follows a set format and is formally adopted by the board of directors: a. governing document b. plat c. public offering statement d. resolution - Correct answer d. complete the following sentence: a BLANK state statute is one that applies only to one or more types of community associations a. general b. complex c. specific d. uniform - Correct answer c. complete the following sentence: the BLANK bring the cooperative into existence, define its basic purposes and powers, and indicate whether stock will be issued:
a. recorded map, plat, or plan b. declaration, CC&R's, or master deed c. proprietary lease or occupancy agreement d. articles of incorporation - Correct answer d. reasons for establishing community rules and architectural guidelines include each of the following except: a. there is the need to create a sense of fairness and equity among residents b. in contemporary society, people are more likely to question and challenge authority c. in cases where rules have been poorly developed or enforced, the courts are ruling against community associations d. fines are imposed on residents who break community rules are frequently the primary source of association income - Correct answer d. which of the following is an example of an architectural guideline? a. pets b. noise c. fencing d. parking - Correct answer c. each of the following are sections of a resolution except: a. authority b. purpose c. scope and intent d. self help - Correct answer d. which of the following is not one of the basic steps in due process procedure? a. issue a "cease and desist" letter b. issue a hearing notice is the violation does not end within the stated time c. hold the scheduled hearing the violation does not end within the stated time d. issue a decision before a hearing is held - Correct answer d.
which of the following is an internal resource a community can use to encourage an owner or tenant to conform community association rules? a. relying on the local health department to determine the appropriate number of occupants in a unit b. asking the local zoning department's help in removing vehicles, boats, and trailers from lots and common areas c. having the police enforce traffic regulations d. suspending an owners right to vote - Correct answer d. this is a written notice to an alleged violator that a hearing will be held to consider his/her alleged violation a. default hearing b. cooperative c. resolution d. hearing notice - Correct answer d. a specific statement of required behavior whose violation carries a penalty (sometimes called a sanction) is which of the following a. due process procedure b. rule c. mixed use development d. condominium - Correct answer b. this is the most common type of community association, where an owner owns his/her lot and and/or living unit and the community owns any common areas, such as tennis courts and roads for the use and benefit of the lot owners a. standing committee b. master association c. planned community d. ad hoc committee - Correct answer c. wherein an individual owns stock or membership and holds a proprietary lease or occupancy agreement for his/her living unit is which of the following? a. resolution b. cooperative
c. hearing notice d. appeal - Correct answer b. which of the following is an organization of homeowners in a large condominium or planned unit development, which includes representatives for other smaller homeowner organizations? a. master association b. standing committee c. community association d. umbrella association - Correct answer a. what is a formal written enactment of a legislative authority that governs a country, a state, city, or county? a. alternative dispute resolution b. board liaison system c. statute d. management plan - Correct answer c. rules and ARC guidelines may not contradict or be in conflict with the legal sources that take precedence over them. This defines which of the following? a. public offering statement b. management audit c. hierarchy of authority d. articles of incorporation - Correct answer c. which of the following is a formal process designed to protect the right of all parties involved? a. due process procedure b. condominium c. rule d. mixed use development - Correct answer a. this means to exempt an individual or entity from responsibility for claims made against the organization and to reimburse the individual or entity for damages or expenses incurred as a result of such claims? a. hearing notice b. management ethics c. management audit d. indemnification - Correct answer d.
based on which type of requirements would you choose a contractor over the association to complete work? a. low urgency, costs adequate tools available b. high urgency, low supervision and training possibly needed c. requires supervision, expertise required, low urgency, d. low costs high urgency and borrowed tools - Correct answer c. what is a typical management control used to identify physical assets? a. checklist b. charts of information c. inventory d. calendar - Correct answer c. when a contractor fails to perform to the terms of the contact which provision in the contract allows the association to terminate? a. default provisions b. warranty provisions c. insurance provisions d. performance provisions - Correct answer a. a legally binding contract should include all of the following provisions except: a. assignability b. waiver c. insurance d. severability - Correct answer c. all of the following are criteria to be considered when recommending a contractor to the board except? a. understanding of what needs to be done b. possession the necessary qualifications to do the job c. price d. timeline - Correct answer d. periodic maintenance is performed to avoid disruptive breakdowns and to prolong the useful life of a physical asset is considered: a. routine maintenance b. requested maintenance c. emergency services maintenance d. preventative maintenance - Correct answer d.
all of the following are true with the respect to cumulative voting except? a. many people perceive it as ballot box stuffing b. it allows owners to cast all of their available votes for one person c. the association can amend the governing documents to prohibit it d. it helps establish a quorum - Correct answer d. when an organization is interested in receiving proposals for a particular project what should it develop? a. bid specification b. bid request c. bid qualifications sheet d. bid statement of work - Correct answer b. the process of reviewing the extent to which a person has met established goals and standards is called a. progressive planning and enhancement b. performance evaluation c. improvement programming d. the ten steps of highly effective people - Correct answer b. a cost fees contract covers: a. all contracted work fees after its been completed b. a level of performance for a specific period of time and money c. actual labor and materials cost and a percentage of profit d. hourly rates, material costs and a percentage of the total costs - Correct answer c. what is an aid commonly used for planning and budgeting the use of personnel? a. job description b. annual budget c. manpower reports d. performance planning - Correct answer a. t/f one of the goals of maintenance for a community association is to limit injury to residents, guests and employees - Correct answer true t/f the declaration of master deed often includes a description of maintenance responsibilities for both the owner and the association - Correct answer true t/f a management control used to keep track of who is responsible for maintenance of various property elements or areas is the analysis sheet - Correct answer false
t/f surveying residents is a common method community association managers use to evaluate their maintenance systems and implementation efforts - Correct answer true t/f a contract is an agreement between two or more parties, enforceable by law, by which each party promises to do, or not to do, something - Correct answer true when deciding whether to have staff members or a contractor perform a task, a manager should consider where tools, equipment and supplies will be stored and the liability involved - Correct answer true the bidding process and request for proposals should be used primarily for smaller jobs or purchases of one-time services - Correct answer false a schedule that identifies what needs to be done during the year and how frequently is called a Maintenance Record - Correct answer false to create an effective maintenance system the manager must organize the work and create controls to ensure the work is actually done - Correct answer true indemnification is a clause stating that the contractor will restore the property to its condition prior to any damage - Correct answer false complete the following sentence: for a community association BLANK is the process of operating, maintaining, repairing and replacing common property a. preventative maintenance b. facilities management c. maintenance record d. scheduled replacement - Correct answer b. each of the following includes steps in establishing a maintenance system for a community association except: a. assign blame to staff not adequately fulfilling maintenance responsibilities b. develop maintenance management controls c. analyze your asset maintenance needs d. evaluate your maintenance system and efforts - Correct answer a. which of the following is not an example of a maintenance management control a. work orders b. charts of information c. response forms d. public offering statements - Correct answer d.
cleaning problem sewer lines every month to avoid backups is an example of which of the following types of maintenance a. emergency services maintenance b. requested or corrective maintenance c. routine maintenance d. preventative maintenance - Correct answer d. when deciding whether to have staff members or a contractor perform a task, a manager should consider each of the following except a. supervision b. expertise c. number of people d. retirement plan contributions - Correct answer d. a bid request or request for proposal (RFP) should include each of the following except a. vague instructions about the products or services requested b. a request for information about the contractor that will help the association evaluate the contractors ability c. information about the association that the contractor will need in order to prepare a bid d. information about work conditions - Correct answer a. complete the following sentence: a BLANK is a promise or guarantee that parts, materials, or labor will last for a designated period of time a. prospective bidder's questionnaire b. warranty c. qualifications d. waiver of lien - Correct answer b. which of the following contract provisions means that if the contractor's employees, agents or subcontractors damage any common individual property in the community while performing contracted work, the contractor agrees to fully restore the property to its original condition a. indemnification b. standard of performance c. restoration d. compensation - Correct answer c. this is the ability to respond to unpredictable problems (for example, sewer backups, slope failures, roof leaks, and frozen pipes). The key to a successful response to an
emergency is to anticipate the different possibilities and to develop a plan for responding to each one a. emergency services maintenance b. requested or corrective maintenance c. preventative maintenance d. scheduled replacement - Correct answer a. this is the process of operating, maintaining, repairing, and replacing common property that is the common elements or areas a. preventive maintenance b. scheduled replacement c. responsibility chart d. facilities management - Correct answer d. any means used to track, record, remind or command attention. usually forms or documents are used a. maintenance record b. maintenance contract sheet c. management control d. inspection report - Correct answer a. this consists of replacing physical assets as they wear out or break. this is considered part of maintenance because it addresses the useful life of a physical asset a. scheduled replacement b. preventive maintenance c. inspection report d. facilities management - Correct answer a. a useful management control to record various maintenance services and information needed in case of an emergency a. Maintenance record b. Management control c. Preventive maintenance d. Maintenance contact sheet - Correct answer d. this is periodic maintenance to avoid disruptive breakdowns an to prolong the useful life of the physical asset in question a. preventive maintenance b. inspection report c. responsibility chart
d. facilities management - Correct answer a. this is commonly called a "punch list" and is a compilation of all the maintenance needs identified during an inspection a. inspection report b. maintenance record c. responsibility chart d. preventive maintenance - Correct answer a. this is a management control that helps you keep track of who is responsible for the maintenance of various property elements or areas a. facilities management b. responsibility chart c. inspection report d. preventive maintenance - Correct answer b. this provision states that the law of a particular state will be applied if there are any disputes about the contract after it is signed. This is particularly useful when the community association and the contractor are based in different states a. default b. assignability provision c. governing law provision d. warranty - Correct answer c. a document which gives up the right to make a claim against the community association for payments not received a. waiver provision b. progress payments c. bid request d. waiver of lien - Correct answer d. detailed instructions about the products or services requested through the bid request. this should include all contract terms a. bid request b. modification provision c. bid specifications d. qualification sheet - Correct answer c. this provision states that the written, signed contract constitutes the entire agreement between the parties
a. entire obligation provision b. waiver provision c. modification provision d. severability provision - Correct answer a. partial payments based on some demonstrated completion of work a. waiver of lien b. progress payments c. performance bond d. bid specifications - Correct answer b. this surety guarantees that the contractor's suppliers and any subcontractors will be paid if the contractor does not pay them a. waiver provision b. payment bond c. performance bond d. bid request - Correct answer b. this is a failure of either party to fulfill the terms of the contract a. governing law provision b. warranty c. assignability provision d. default - Correct answer d.