COPE Health Scholar Program: Preparing Aspiring Healthcare Professionals, Exams of Nursing

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COPE HEALTH SCHOLARS TRAINING COURSES EXAM

QUESTIONS AND ANSWERS

WELCOME VIDEO

1.) WHO IS THE CEO OF COPE HEALTH SCHOLARS- Allen Miller

2.)What hospital did the program's mission begin in?- Santa Monica Hospital

3.)what is the purpose of the health scholar? - Prepare aspiring professionals in a career in

health care.

4.)The presenter of this video is the Chief Executive Officer of the COPE Health Solutions/

COPE Health Scholars Program. - TRUE

CORE ELMS Training

1.) DID You watch the Video -

Yes 2.) Time Card

3.) Mostly 1-2 people in the shift

4.) Clock In

5.) Comment on why missing hours, incident report, or pending hours

6.) Paper Time Sheet, will still be in effect however phone must be used to log on to safari.

Anti Harassment Prevention Training

1.) Zero tolerance of harassment

2.) Ensures safety and comfort of all staff members in the workplace

3.) Safeguards against inappropriate behavior and unwanted advances by clearing defining

violations

4.) Empowers those who may encounter harassment to recognize and report these cases to

management

5.) Protects both employees and the work place

6.) Written, Verbal, Physical harassment

7.) No Tolerance, base on race, color, religion, gender, national origin, age or disability, any act

will result in dismissal

8.) Assault: Intentionally putting another person in apprehension of an imminent harmful or

offensive contact. Physical injury is not required

9.) Harassment: Any conduct that creates significant anguish to another person, such that it may

bother, scare or emotionally abuse her/him

10.) Consent is affirmative, conscious, voluntary, and revocable

11.) Lock of protest, lack of resistance, or silence do not constitute consent

12.) The existence of a dating relationship or past sexual relations will never by itself be

assumed to be an indicator of consent

13.) Asking for consen t isn’t only for sex, but fo day to day life, respecting peoples opinion.

Hugging is a consent

14.) Stalking is a pattern of unwanted and unwelcome behavior that interferes with a person’s

ability to perform academically or on the job or to feel comfortable in their environment.

15.) Cyberstalking involves annoying or harassing someone with repeated calls or electronic

communications that are obscene or threatening.

16.) It is a CRIME to use an electronic device to distribute personal information about or digital

images of someone with the intent to harass or harm that person

17.) Scheduling SHIFTS with the intent to see another SCHOLAR may ultimately be

considered stalking if the scholar feels uncomfortable or has made it clear they do not want to be

visited by a particular individual.

18.) Threatening behavior-swinging fists, destroying property or throwing objects

19.) Verbal or written threats-any expression of an intent to inflict harm

20.) Verbal abuse - swearing, insults, or condensing

language 21.) Physical attacks-hitting, shoving, pushing or

kicking

22.) Retaliation-advise actions against a person based on their participation in a harassment

investigation. Vise- Versa

23.) Inappropriate behavior with a person under the age of 18

24.) Failing to comply with the terms of a contact order, it is a prohibited behavior

25.) QUID PRO QUO- Decisions based on a request for sexual favors or expected return for

something

26.) Hostile Environment- UNWELCOME Conduct that results in the following: Interferes

with an individual’’s ability to work. Creates an intimidating hostile, or offensive work

environment.

27.) Sexual: Unwelcome sexual proportions, or leering Unwanted c omments, sending materials

28.) Non sexual: Slurs, Negative stereotyping, hostile threatening, or acts relate to “above”

29.) Sexual phrases such as “ stud”, “hunk”, “sugar”

30.) non sexual being an a$$hole

31.) Verbal harassment: sounds , Non verbal gestures,

Physical Touching

32.) Scenario: commenting on someones relationship

33.) Making comments about sexual orientation, gender

identity

34.) Staring at someone’s

body 35.) Spending rumors

36.). Asking questions who they slept with, what they do

37.) Harassment contacts:

ASSESMENT Quiz

38.) Pressuring a colleague for social activity, even when no sexual references or indications are

made, can still be considered sexual harassment. : TRUE

39. ) Evidence of workplace rumors and/or gossip about a Health Scholar is not enough to

support a sexual harassment claim. : False

40.) While completing her office hours, Jennifer frequentl y teases Alex because he is older than

the rest of the Leadership Team. Which type of harassment is this? : Verbal harassment

41.) Even if you have good intentions, behaviors could be perceived by someone else as

harassment.: True

42.) Jeffrey believes that he has been a victim of sexual harassment. What should be his next

course of action? : Jeffrey should call the emergency paper to speak to the Program

Manager

COPE CONNECT OVERVIEW

1.) What is Cope Connect? COPE CONNECT is a community of more than 34,000+ health

care professionals and pre-health pre-health professionals. From undergraduate students

to seasoned health care professionals, members build a culture of continuous learning and

professional development through engagement in the network. Pervious , current, and

future.

2.) LINK, LEARN,LEAD

3.) LINK: Connect alumni to find mentoring and shadowing opputunity, ongoing training,

leadership, and professional development opportunities.Ongoing training leadership, and

professional development opportunities

4.) Access of COPE CONNECT growing of 34,000 alumni and seasoned health care , first to see

job listings from hospitals and other `Scholars

5.) Letter of Recommendation privilege e ven after graduating from COPE Health Scholar

Programs

6.) Access to a growing network of over 34,000 alumni and seasoned health care executives

7) Be the first to see job listings from hospital and other health care provides

8) Discounts from our preferred vendors and partners, including The Princeton Review

9) Ongoing training, leadership, and professional development opportunities

10) Letter Of Recommendation privilege even after graduating from COPE Health

Scholar Job Search

11) BE the first to access entry-level jobs for our corporate office and health care systems we

partner with

12) As you advance in your career, use our network to find professional

jobs Our Partners & Vendors

13) The Princeton Review

14) ATI Nursing Education

15) CPR Seattle

16) SureFire CPR

17) The Medical Store

18) Financial Partners Credit Union

19) Fun Express

Events

Skill-based workshops:

20) Simulation Lab

21) Suture clinic

22) Phlebotomy

Personal and professional development workshops:

23) Interview skills

24) linked IN & Resume Building

25) Networking

26) Personal Finance

Career development workshops:

27) Career Panels

28) Applying to Professional Programs Webinar

29) Learning about public health

Accessing Your Benefits

30) All Health Scholars receive one year complimentary COPE Connect membership

31) Complimentary membership will expire 1 year from date you start your rotation

32) After the first year $30 annual membership or $150 lifetime membership

33) Very Important! PayPal Automatically enters you into automatic renewal after one years of

your program participation. You are responsible for managing your subscription through your

PayPal account. You can opt out of the automatic renewal anytime by logging into your PayPal

account. Please note that all automatic payments are non-refundable.

34) Why is there a membership fee?- just like any professional association, membership fees

support events, activities, and programs that contribute to the professional development of all

members

35) email: [email protected]

36) website: www.COPEConnect.com

Value In Joining

37) Connect with a community of like minded individuals to network and exchange experiences

but to also keep abreast on development in the profession

Types of associations:

38) Trade-companies in a particular industry

39) Professional- individual of a common profession

Reasons:

40) Job opportunities

41) Events and conferences

42) Continuing education

43) Code of ethics

44) Updates on policies

How to sign

45) login- gmail- password- email ID- phone number-save

information Questions? Troubleshoot?

Email: [email protected]

GOODBYE NOW ( DO WELL ON YOUR CHEATING TEST- Ainsley)

COPE HEALTH SCHOLAR PLAYLIST

PROGRAM OVERVIEW:

1.) Six hours before your scheduled shift, an emergency arises and you will not be able to

perform your weekly participant duties. You must do which of the following?- Call the Charge

Nurse in your department and email the department coordinator.

Policies & Procedures: CODE OF CONDUCT

1.) SCHOLARS MUST follow all site and programs rules and regulations, offered in

manuals 2.) CAN NOT USE PHONES DURING SHIFT

3.) CONFIDENTIAL INFORMATION CAN NOT BE SHARED PUBLICLY

4.) If a scholar has any question email program manager, or con

site 5.) White polo khaki

6. don't come when u sick.

7.) If a Scholar's family member is admitted to their program site, which of the following can

they do when at the site but not on shift? : Comfort their parents and advocate for them.

8.) If a Scholar wants to publish an article, school paper, research poster, etc. with site or

program data, what actions must they take? : Request written approval for data/logo use from

the PM and the appropriate site department?

9.) If a Scholar receives a suspension email requesting dates/times they are available for a

counseling session, how soon does the Scholar need to reply and how soon do they need to

attend a counseling session? 48 hours, 2 weeks

10.) If an active Scholar plans to accept employment at a CHS Programs site, what should the

Scholar do? Inform their site PM for program success story and inquire about any conflict

of interest policies that would prevent continued participation in CHS Programs

11.) True or False: Scholars are prohibited from reporting to their shift using or under the

influence of drugs/alcohol. : TRUE

12.) Which of the following statements are true about CHS Programs' wireless device policy? :

Wireless devices need to be turned off and stored during shift hours (department

designated storage location or Scholar's car). Phones cannot be utilized at all during shift.

13.) If a Scholar observes another Scholar taking a selfie with a patient, what should they do?

Remind the Scholar of CHS and site policies, ensure the picture is deleted from all folders

in the phone, and then report the situation to the Charge Nurse and Program Manager. Be

a stuck up punk.

14.) If a Scholar's back is hurting the morning they wake up for their shift, so much so that they

have difficulty getting out of bed, what should they do? Cancel their shift by emailing their

Department Coordinator, call the unit 15 minutes after the shift start time to inform the

unit staff, and attend to back pain with health care professional input

15.) If a Scholar comes to their shift with every component of their uniform except their uniform

polo shirt, what should they do according to the CHS Policies and Procedures? Go home

because you cannot perform your shift without your full uniform

16.) A Scholar developed a close bond with a patient and would like to stay in touch with them

post discharge. Which of the following actions can the Scholar take? Wish the patient well and

thank them for choosing the site for their place of care. ( Be a Robot)

Introduction to U.S. Health Care

1.) Healthcare is paid for through taxes, premiums by individuals & employers, and by patients.

Two examples of insurance types in healthcare are government and private. Which of the

following describes two government programs? Medicare and Medicaid

2.)Social determinants of health include all of the following except… Gender

3.) Which of the following answers is incorrect regarding the ACA? Extends coverage on

parent health policies until the age 28 ( NO THIS IS NOT TRUE)

INTRODUCTION to the Patient Care Team

1.) END of lesson: Understand the demand fro healthcare jobs, Be familiar with members of the

patient

2.) California healthcare industry employed 1.4 million people in 2015. Between 2016-2030 the demand Decrease of Primary Care MD’s Increase in PA’s & NP’s Increase in RN’s, LVN’s/LPN’s & Nursing assistants 3.) 55% in Ambulatory setting, 20% in hospital, and 20% in Nursing 4.) Many TV shows tend to be doctor-centric 5.) The contributions of other health care staff are often marginalized 6.) Nurses and allied health professional are frequently absent 7.) Emphasis on spectacular once in a lifetime situations rather tan days to day occurrences 8.) pritiry 1 patient 9.) Nursing: The use of clinical judgement: to enable people to improve, maintain or recover health 10.)To help patients cope with health problems and to achieve the best possible quality of life. 11.) 12.)

13. Nurses - Licensed Vocational Nurse or License practical Nurse (LVN or LPN) 14.) Registered Nurse (RN) 15.)Nurse Practionar (NP) 16.) Nurse Midwife (CNM) 17.) Nurse Anesthetist (CNRA) 18.) Clinical Nurse Specialist (CNS) 19.) Doctor of Nursing Practice (DNP) 20.) Gender Ratio Males 10% of nurse (U.S) 21.) 5:1 ratio (CA) 22.) Practice settin g: hospital, ambulatory care, patient homes, schools, retirement communities, government agencies and others 23.) Registered Nurse RN: Plan care for patient, provide instruction to keep patient health, administer medications and injections and draw blood as prescribed Assist with diagnostic test and analyze results, maintain patient chart and medical records put together care for patients, may supervise LVNs,PCA/CNAs and Health Scholar 24.) Licensed Vocational Nurse or License Practical Nurse LPN, LVN Assist in patient care u nder the supervision of registered nurses, allied clinicians and physicians Work in ambulatory care and medical offices only; take vital signs, change dressings, administer injection, assist with office procedures, and update charts Help manage patient appointments, intake referrals, and follow up care May supervise Medical Assistant and Clinical Care Extender Health Scholar PA VS NP ( Physician Assistant)- ( Nurse Practitioner) Physician Assistant Practice under a medical model of treating disease Role created by the American Medical Association (AMA) Practice under the MD/DO license Function in similar role as primary care MD/DO Medical and Doctor Nurse Practitioner Practice under a nursing model of treating the entire patient& their response to illness Focus largely on wellness and prevention of disease

Practice with independent RN and NP license Function in similar role as primary care MD/DO Physician Duties and Responsibilities Diagnosed illness and prescriber and administer treatment for people suffering from injury or disease Examine patient, obtain medical histories, social history, and order interpret diagnostic tests Practice Setting Hospitals, ambulatory care, nursing homes, community health centers, urgent care centers, research facilities, medical schools and the military Similarities between MD vs DO SIMILARTIES: PreReqs: Virtually identical, academic requirements Medical Education Postgraduate training- Same speciality training Duties and Responsibilities Salary - Depends on specialty not degree DIFFRENCES Licensing Exams USMLE ( United States Medical Licensing) COMLEX (Comphersive Osteopathic Medical Licensing Exam) International Recognition DOs not as well recognized internationally May limit ability to practice in foreign countries SPECIALTY SELECTION Greater tendency for DO graduates to choose primary care specialties and serve rural/ undeserved Average GPA/MCAT MD= 3.45/30 (medical doctor) DO= 3.40/25 ( Doctor in Osteopathic)

ALLIED HEALTH

Mid Level Health Care professionals who support, complement, or supplement the work done by physicians and nurse “Allied health” is a very broad term used to identify a cluster of health care professions encompassing over 100 occupational; titles The 5 million allied health professional in the U.S represent 60% of our nations health care providers Specialist: In charge of specific clinal department or services Generalists Manage or assist in management of entire facility or system Some are required to work under the supervision of a physician or in collaboration with a physician or other health care practitioner HEALTH SCHOLAR SCOPE OF PRACTICE Position Responsibilities DO assist the nurse in transport, repositioning or toileting tasks DO assist the unit secretary with paperwork , telephones or call lights DO assist hospital staff & physicians as requested DO assist the patient and family (FOLLOW RULES) Position Restrictions DO NOT chart vital signs DO NOT read patient charts DO NOT enter restricted isolation rooms DO NOT transport certain patient alone DO NOT handle narcotics or medications (BE A ROBOT) Engage in basic patient care tasks and gain invaluable experience in communicating with patients and interacting with the patient care team. Benefits Gain solid understanding of desired profession and demonstrate commitment and dedication to career goals

You are “ HELING” Provide better patient care Definition Ability to work towards a common vision Ability to direct individual accomplishments toward organizational objectives Requirements for a functional team Effective communication Patient- centered focus Common goal Understanding roles Confidence in team members Obstacle to a Successful Team Ineffective leadership Lack of understanding Unclear roles Financial Structures THE PATIENT IS THE MOST IMPORTANT MEMBER OF THE PATIENT CARE TEAM Patient Autonomy - right to participate in decision- making process Informed consent- Physician has moral and ethical obligation to fully explain all treatment options Risk and benefits of each option should be clearly explained to allow patient to make free and uncolored decisions Patient controls what happens to his/ her body. No patient sharing Final decision Answers 1.)Who of the following individuals is NOT a part of the inpatient care team? Emergency room physician MD 2.) A program participant can perform all of the following duties, EXCEPT: CHART VITAL SIGNS

3.) Which of the following historical events led to the expansion of allied health careers?: WORLD WAR II 4.)What is one similarity between the Medical Doctor (Allopathic Doctor) and Doctor of Osteopathic Medicine programs? MEDICAL EDUCATION 5.)True or False: The physician is the final decision maker for the patient care team. FALSE 6.) Which of the following careers is NOT a part of the allied health careers? Licensed Vocational Nurse 7.)True or False: Each of your shifts will involve spectacular, once-in-a-lifetime situations. False 8.)What is your role as a program participant in the patient care team? Engage in basic patient care task 9.) True or False: A program participant can perform a task outside of their scope of practice as long as they get direct approval/training from a staff member. FALSE 10.) What is one similarity between the Nurse Practitioner and Physician Assistant roles? F unction is similar role as primary care MD Communication and Professional Boundaries 1.)What is active listening? Hearing and listening to what the person said, pausing to understand it before responding. 2.)What are the five aspects of communication? Gestures, facial expressions, touch, degree of formality, pace 3.)Sympathy and empathy are the same thing. False 4.) Scholars can provide advice on discharge instructions, prescriptions, and how the patient should manage their pain. False 5.) Health Scholars are responsible for establishing and maintaining professional boundaries with other scholars, volunteers, staff and patients. In order to accomplish this Health Scholars should do all of the following, EXCEPT: Break Confidentiality Patient Satisfaction and Service Excellence 1.) Garner a general understanding of HCAPHS and its importance 2.) Define Service Excellence: Integrity 3.) Starbucks Consistency in the relationship built between the customer and the barista

4.) Nordstrom Sales associated will help customers even if they have to take them to another department 5.) Disneyland:” A lot of care goes into making it the happiest place on Earth” 6.) Cope healths scholar ensure patient satisfaction an help among workers 7.) HCAHPS stands for: H ospital Consumer Assessment of Healthcare Providers and Systems 8.) Select the one that is NOT a patient identifier :Asking the patient's visitors what relation they have to the patient 9.) AIDET is: Acknowledge, Introduction, Duration, Explanation, and Thank You 10.) Of the 11 HCAHPS measures, scholars can directly impact: Cleanliness and Quietness: Being Vigilant about keeping a patient’s room uncluttered and helping control noise levels , especially near rooms & Responsiveness of hospital staff: Answering call lights and rounding on patients to anticipate needs Correct Answer: BOTH OF THESE ANSWERS HIPAA and Patient Confidentiality 1 .) HIPAA= Health Insurance Portability and Accountability Act 2.) Define a breach as it relates to HIPAA.= A breach is the acquisition, access, use or disclosure of unsecured PHI, in a manner not permitted by HIPAA, which poses a significant risk of financial, reputation or other harm to the affected individual 3.) When reading a co-worker’s Facebook page, you see that they have taken a picture of a patient’s unusual injury with their cell phone and posted it online, but the patient’s name is not mentioned. = Report the suspected breach to your privacy officer or supervisor 4.) What does HIPAA stand for? = Health Insurance Portability & Accountability Act 5.). Which of the following is true regarding Protected Health Information (PHI)?= PHI include information about a person’s physical health, mental health, provided care and payment for that care, PHI is considered confidential under HIPAA, Name, DOB, address and other identifying information such as a tattoo. ALLOF THESE. 6.) In the event of a HIPAA breach/violation, where information is negligently/knowingly obtained and disclosed, which of the following could face fines and civil penalties?= Staff who access patient’s medical records, Hospital or medical group, Health Scholars who access or disclose unnecessary medical information. ALL OF THE ABOVE

VITAL SIGNS

1.) Vital signs include:

Temperature,

Pulse ( Heart Rate),

Blood Pressure,

Respiratory Rate,

Oxygen Saturation “ The 5th Vital

Sign”, Pain Level

2.) Vital signs are important, provide the initial objective information regrading the patients

status

3.) Sudden changes in values can indicate acute medical problems

3.) prolonged abnormal values indicate chronic disease states

4.) Acute= Temporary medical conditions

5.) Chronic= Long term- Conditions

6.) Acute condition= decreased BP, elevated HR, elevated RR, usually there is a drop in body

temperature

7.) Long term conditions= Increase BP, Increase RR, and loss of quality, in air

sacs 8.) STEPS FOR TAKING VITAL SIGNS

1.) Introduce yourself to the patient , to minimize patient anxiety

2.) I dentify the patients following the hospitals patents identification policy , to make sure it

is the correct patient

3.) Explain the purpose of procedures. To ensure cooperation and further decrease anxiety

Refer patient or family questions regarding results to the nurse or caregiver.

4.) WASH HANDS

5.) Report Results to Patient’s Nurse

6.) Oral- Mouth- ages 4 and older, patient cooperate to hold thermometer-

Most convenient- Normal TEMP= 37C or 98.6 F

7.) Axillary- Under the Arm, Only when patients condition does not permit other methods-

Longest, and least accurate= 36.4 C or 97.6 F

8.) Tympanic- Ear Drum- Children, since measurement is fast- Almost as accurate

as rectal- 37.6C or 99.6F

9.)Rectal- in the rectum- small babies or people who are unable to hold thermometer-

Most accurate- 37.6 C or 99,6F

10.)Temporal- Across the forehead- Can be used on any patient- almost as accurate rectal-

37.8 C or 100.4 F

11.) Normal Body temp= 98.6 F, body temperature ranges a bit

12.) INCREASE BODY TEMP FACTORS: Strenuous Exercise, Digestion of Food, Drinking

a warm beverage, Illness, Emotional Stress, Taking a warm bath, In a women high levels of

progesterone after ovulation

13.) DECREASE BODY TEMP FACTORS: Fainting, illness Dehydration, Drinking a cold

beverage, fasting, sleep/ rest, in women, high levels of estrogen before ovulation

14.)The longest and least accurate method for measuring body temperature is:

AXILLARY (ARMPIT)

15.) Heart Beat (Wrist) Locate the artery by palpating (feeling) with the index and middle

finger. FEEL A TAPPING

16.) NEVER USE YOUR THUMB, USE INDEX AND MIDDLE FINGER

17.) Count the number of beats felt for, one full minute or 30 seconds and multiply by two

= 60

18.) PULSE can be measure

in Carotid, ( NECK )

Brachial,( BICEP) Femoral,

( IN GROIN)

Popliteal ( Behind the knee)

Posterior Tibial (behind ankle bone)

Dorsalis Pedis ( top of foot)

Radial ( On ventral, lateral side of WRIST)

COMPTENCY ASSESEMNT

1.) The longest and least accurate method for measuring body temperature is: AXILLARY

2.) W hich statement regarding pain and pain level is true? Pain is the single most common

reason that individuals seek medical attention

3.) Describe the steps of inspiration: Diaphragm contracts and oxygen is inhaled:

4.) Where would you normally palpate the pulse on an unconscious adult patient for the purpose

of measuring his or her heart rate: Carotid artery

5.) Where would you normally palpate the pulse on a conscious adult patient for the purpose of

measuring his or her heart rate? Radial Artery (Wrist )

6.) If a patient’s O2 saturation is found to be 98%, then… 98% of the hemoglobin binding

sites are occupied

MANDATORY REPORTING

1.) ARE SCHOLARS MANDATORY REPORTERS: No WE ARE NOT. Scholars are not mandatory reporters by law, but are required under program policy to report anything suspicious to a program facility, or COPE Health Solutions Staff member. 2.) Suspicious activity: CHILD ABSUE, ELDER ABUSE, DOMESTIC /INTIMATE PARTNER ABUSE, and HARASSMENT, SEXUAL ,and NON SEXUAL. 3.) Mandated Reporters are: Teachers/School Employees, Day Camp/ Youth Center Workers

Police/ Firefighter Physican/Nurses/Dentists/ Chiropractors/ Social Workers. 3.) Child Ause Physical Injury, Sexual Assault, Neglect, Willful 4.) Elder Abuse Malnutrition, Skin breakdown, sores, Bruises/ Fractures Report abuse 5.) When taking vitals of an elderly patient, you notice several bruises on their arm. What should be your next step?= C. Inform the charge nurse immediately for suspected elder abuse 6.) Sexual Harrasment= DOn’t touch me 7.) Non Sexual harassment= U racist jerk leave me alone, Im black 8.) Which of the following situations does not require reporting? = Scholar assists with a C. diff patient while wearing full PPE 9.) While assisting to clean a patient with a case of explosive bloody diarrhea, you begin to feel dizzy, light-headed and nauseous. You wake up & find yourself laying down on a gurney in the Emergency Dept. What could you have done to prevent this?= Performed internal checks before going into the room 10.) Which of the following symptoms is a sign that you might faint?= Loss of vision 11.) Which of the following is NOT an example of harassment?= High Five MEDICAL TOPICS & TERMINOLOGY 1.) A patient who is experiencing respiratory symptoms requests that his oxygen be turned up. How would you respond? , Inform the patient that you are not authorized to assist with this task and call for their nurse to assist 2.) Which of the following is true about patient positioning?= Fowler’s position is 45-60 degrees, semi- fowler’s is approximately 30 degrees 3.) You enter a room and find a patient who is sweating and complaining of left arm pain. What do you think is happening to this patient? They are possibly having a Myocardial Infarction (heart attack)

4.) Which of the following is a common medical procedure in a hospital setting?- Catheter,IV,Ventilator, Intubation, ALL OF THESE 5.) Which of the following is the adequate way to speak to a non-responsive patient who recently suffered a stroke?= Continually communicate in a normal voice with the patient regardless of their awareness 6.) HPI is an acronym which means: History of Present Illness

7. ) True or False: Trendelenburg: Position is when a patient’s head is low and legs are elevated TRUE 8.) Define Targeted Therapy. Use of agents specific for cancer cells that do not harm normal cells 9.) What is one of the functions of the liver? STORES BILES, DETOXIFIES DRUGS, BREAKS DOWN, ALL OF THE ANSWERS 10.) The immune system is the line of defense. 3rd Infection Prevention Standards 1.) What is the required wet time for TB AND C. diff spores when using the following Dispatch wipes? : TB: 2 minutes; C. diff: 3 minutes 2.) Upon leaving a patient’s room where you assisted the patient to the bathroom, you notice you are in a contact isolation room. What should you do? 1.Notify the Charge Nurse that you did not wear the appropriate PPE (gloves and gown) while in the room

1. Notify program Manager (888-248-2914)
2. Thoroughly wash hands with soap and water
3. Examine clothing to ensure there was no contact with the patient's body fluids
   4) ANSWER ALL OF THE ANSWERS

.3.) All transmission-based precautions have the following in common EXCEPT: Can be eliminated if strict hand washing were enforced at all times DIVERSITY IN HEALTH CARE 1.) Cultural Awareness is NOT: Knowing where someone was born 2.) You are working with an older lady that reminds you of your grandmother. It is okay to call her “sweetie pie” because she is sweet. FALSE maintain Professionalism 3.)You are working with a person that has a language barrier and is trying to tell you something you don’t understand. You should NOT: WALK AWAY END OF LIFE CARE 1.) If a patient is comatose should you ignore them? Never ignore a patient. Use facial expressions, body language, speak softly with intention to communicate with the patient. 2.) How can a Health Scholar help during the dying process? 2a.)Assist the patient care team in preparing the body; assist taking the body to the morgue, show compassion to the patient and the family, Respect the patient’s advanced directives ALL OF THE ANSWERS ACCREDITING AGENCIES 1.) NEVER OVERDOSE MEDICATIONS , always measure sufficient vials 2.) ADULT DOES OF HEPARIN TO CHILDREN IS A NO NO 3.)3 infants died 4.) Vials changed administer vials change, people die from medical error COMPETENCY ASSESSMENT 1.) What kind of national patient safety goal would come out of the Quaid sentinel event? : Use Medicines Safety Goals

2.) DID YOU WATCH “ YES”

3.) Which is NOT an Accrediting Agency? : All of these are accrediting agencies

. Healthcare Facilities Accreditation Program (HCAP) Det Norske Veritas (DNV) The Joint Commission (TJC) 4.) What is one of the impacts of a health care facility losing their accreditation? : Loss of payments from federally funded Medicare and Medicaid programs AGE APPROPRIATE CARE 1.) Which age group is most at risk for all of the following: substance abuse, depression and suicide, and sexually transmitted diseases?= Adolescents 2.) Which age group is most at risk for trauma due to abuse, asthma, fluid imbalance due to gastroenteritis, and injury related to falls?= Preschool & School Age 3.)Which age group is most at risk for decreased skin integrity, aspiration, sleep pattern disturbances, falls, and sensory and perceptual alterations? = Older Adults (Geriatrics) 4.) What interventions can be taken with young adults, knowing they are high at risk for increased stress? : Support their feelings and recognize that they may be struggling to balance all of their roles and responsibilities WORKPLACE VIOLENCE: What are the steps of responding to an active shooter incident (in order)?Accept the situation Assess the situation (- What is going on? -Where is the danger coming from?) Act (-Avoid (Run) *Don't bother taking anything with you.

*Encourage others to come with you, if they don't follow, don't wait *Exit the area immediately) Alert -Emergency Response

Which of the following codes is associated with a person who is combative or disruptive?: Code

Gray

1.) When hiding during an active shooter incident, you should remain in hiding until: Law enforcement gives the all clear 2.)The appropriate response to an active shooter incident involves: Understanding hospital plans and policies Knowing the behavioral warning signs for escalating violence Discussing the “what if” scenarios with coworkers and leadership Identifying hiding locations within your work environment Having a plan ALL OF THESE 3.) A reprimand, termination, financial problems, divorce, or even perceived slights may be examples of: TRIGGER 4.) What is being displayed by someone in the workplace who blames others, has a short fuse, or is very intolerant to frustration?: Behaviors of Concern 5.) How can you describe the path toward violence? : Evolutionary Environmental Safety 1.) David needs some bleach to clean up a spill. He finds a bottle of cleaning solution, but there is no label on it. What should he do? Look for a bottle with a label

2.)What do fire extinguishers do to put out fires? ELIMINATE OXYGEN 3.)Which of the following is NOT an example of proper fire safety guidelines? Carts should be in the middle of the hallway 4.)How do you properly use a fire extinguisher? Pull the pin out, Aim the nozzle, Squeeze the handle, Sweep side to side 5.)What is the purpose of material safety data sheets (MSDS)? To list information such as precautions and possible hazards of a chemical. 6.) In what order should you proceed with these steps when responding to a fire? I. Close doors to contain the fire & smoke II. Orient yourself to the location of fire extinguishers & evacuation routes III. Activate the alarm & call the code II,I,III Orient Yourself to the location of fire extinguisher Close doors to contain fire Activate the alarm& call the code RED STROKE FAST FACE (drooping on one side) ARMS ( cannot fully lift one arm) SPEECH ( Slur speech) TIME ( little time for assistance act now)

1. You’re helping Mr. Jones eat his lunch. and talking about your dogs. Mr. Jones is speaking normally and you ask Mr. Jones what the name of his dog is. He responds but you don't understand what his response is. He also has a facial droop. You should.. Immediately get the nurse 2. Nurse Betty thanks you for telling her what happened. She calls a code because as she is ass essing the patient, his face droops again and he is not moving his right side. Your next action is to... Wait at the patient’s bedside or right outside the door for the team to show up so you can explain what happened to the whole team