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ANSWERS (GRADED A+) 2024
CRCR EXAM QUESTIONS WITH
CORRECT ANSWERS 2024
UPDATED LATEST GRADED A+
code of conduct - ANSWER hospital establish compliance standards
Purpose of OIG work plan? - ANSWER communicate issues that will be reviewed during the year for
compliance with Medicare regulations
Medicare pt. admitted on Friday, what services fall within the three day window rule? - ANSWER Dx
services and related charges provided on the W,R, and F before adm.
What does modifier allow a provider to do? - ANSWER Report a specific circumstance that affected a
procedure or service without changing the code or its definition Out pt. dx services provided within 3 days of adm. of a medicare benef. to an IPPS hospt, what must
happen to these charges - ANSWER combined with the in pt. bill and paid under the MS-DRG system
Why is OIG pursuing the medicare Secondary Payer - ANSWER reviews medicare payments for
beneficiaries who have other insurance and assesses the effect. of procedures in preventing inappro. medcare payments for benef. with other ins. coverage
Recurring or series registration? - ANSWER one reg. record is created for multi days of service
Nonemergency pt. who comes for service w/out prior notif. to the provider called? - ANSWER
unscheduled pt.
ANSWERS (GRADED A+) 2024
stmnts apply to observ. pt. type - ANSWER used to evaluate the need for an in pt. adm.
which services are hospice programs required to provide on an around the clock basis - ANSWER
physician, nursing, pharmacy
purpose of initial step in put pt. testing scheduling process - ANSWER identifying the correct pt. in the
providers database or add the pt. to the database
scheduler instructions are used to prompt the scheduler to do what? - ANSWER complete the
scheduling process correctly based on service requested medicare guidelines require that when a test is ordered for which an LCD or NCD exists, the info
provided on the order must include which of the following? - ANSWER documentation of the medical
necessity for the test
advantage of pre reg. program? - ANSWER reduces processing times at the time of serivce
what data are required to est. a new MPI entry? - ANSWER pts. name, DOB, sex
Which HIPAA trans. set provides electronic processing of ins, verif requests and responses? - ANSWER
the 270-271 set a mother and father both cover their 16 yo child as a dep. on their health ins, plans, which both follow
the bday rule. mothers dob is 1-19-68 and fathers dob is 7-19-67; whose plan is primary - ANSWER
mothers
true about third party payers? - ANSWER payments received by the provider from the payer respon.
for reimbursing the provider for the pts. covered services
ANSWERS (GRADED A+) 2024
co-payment? - ANSWER fixed amt. that is due for a specific service
pts annual out of pocket limitation is 3000, excluding deduct. to date this cal. year the pt has satisfied the 500 deduct. and has paid 2300 in co insurance to various providers. max amount of coinsurance the
pt will owe - ANSWER 700
type of plan that allows the subscriber to pay lower premium costs in return for a higher deductible? -
ANSWER consumer directed health plan
characteristic of a managed care contracted methodology - ANSWER prospectively set rates for in pt.
and out pt. services
which provision protects the pt. from medical expenses that exceed a pre set level - ANSWER stop loss
what document must a primary care phys. send to an HMO pt. to authorize a visit to a specialist for add.
testing or care? - ANSWER referral
activities are completed when a scheduled, pre reg pt. arrives for service? - ANSWER activating the
record, obtaining signatures, and finalizing financial issues
under EMTALA reg., the provider may not ask about a pts. ins. info if it would delay what - ANSWER
medical screening and stabilizing treatment
collecting pt liability dollars after service leads to what - ANSWER increased efforts by pt acct staff to
resolve these balanaces
important message from medicare provides beneficiaries with info concerning what? - ANSWER right
to appeal a discharge decision if the pt disagrees with the plan
ANSWERS (GRADED A+) 2024
which of the following is a step in the discharge process? - ANSWER have case management services
complete the discharge plan
what curcumstances would result in an incorrect nightly room charge? - ANSWER if pt. transfer from
the ICU to medical/surgical floor is not reflected in the reg system
which stmnt describes the goal of fin counseling services - ANSWER help the pt. understand insurance
coverage, including what the pt will owe for the current services hospital has an APC based contract for the payment of out pt. services. total anticipated charges for the visit are 2,380. the approved apc payment rate is 780. Where will the patient benefit package be
applied? - ANSWER to the approved APC payment rate
pt. has met the 200 ind. deductible and 900 of the 1000 co-ins. resp. the co-ins. rate is 20%. the est. ins.
plan respon is 1975. what amt. of co-ins. is due from pt. - ANSWER 100
which of the following items are considered valid proof of income documents. - ANSWER copies of
paycheck stubs from the recent three months
When is a pt. considered to be medically indigent? - ANSWER pt. outstanding med bills exceed a
defined dollar amt or percent of asset
what pt assets are considered in the fin assist app - ANSWER primary residence
if the pt cannot agree to payment arrangments, what is the next best option - ANSWER warn pt that
unpaid accts are placed w collection agencies for further processing
what are numbered receipts for - ANSWER ensure all payments are properly acted for and deposited
ANSWERS (GRADED A+) 2024
what is an effective tool to help staff collect payments at time of service - ANSWER develop scripts for
the process of requesting payment
what must happen to cash, checks, and credit card transactions at the end of each shift - ANSWER
balance
why is it important to have a high quality standards for reg. - ANSWER bc quality failures affect the
providers Joint Commish results on review day
how does utilization review staff use correct ins info - ANSWER obtain approval for in pt. days and
coordinate services
what core fin activities are resolved within pt. access - ANSWER scheduling, pre-reg, ins verif, mng
care process
what is an unscheduled direct admission - ANSWER pt. who is admitted from the physicians office on
an urgent basis
when is not appro to use an observ status - ANSWER as a sub for in pt admission
pt who require periodic skilled nursing or therapeutic care receive services from what type of program -
ANSWER home health agency
type of info that is typically collected during the scheduling contact - ANSWER pt name, dob, sex, dx,
req test/proced, prefer dos, ordering phys, pt tele #
every pt who is new to health care provider must be offered what - ANSWER printed copy f providers
privacy notice
ANSWERS (GRADED A+) 2024
which stmnt applies to self insured plans - ANSWER employer assumes direct respon and risk for
employee healthcare claims
info recorded in a 270 transaction - ANSWER dob
process that pt health plan uses to retroact collect payments from liability, auto, or wc - ANSWER
subrogation why do mnged care plans have agreements w/ hospitals physiciansm and other healthcare providers to
offer a range of services to plan members - ANSWER reduce healthcare costs
in what type of pymnt method is lump sum or bndled payment negotiated between payer and some/all
providers - ANSWER packaged pricing
what restriction does a managed care plan place on locations that must be used if the plan is to pay for
the services provided - ANSWER site of service limitations
which stmnt applies to private rooms - ANSWER if med necessity for a private room is docu in chart,
pt ins. will be billed diff
which true about attempting to collevt pt liability amnts after service - ANSWER inefficient and results
in higher bad debt levels
which of the following is true about screening a beneficiary for possible MSP situations - ANSWER
necessary to ask the pt each of the MSP questions
what do MSP disability rules require - ANSWER pt is younger than 65 yo
ANSWERS (GRADED A+) 2024
NOT true of medicare adv plans - ANSWER pts who join medicare adv plan will not receive a health ins
card from the plan they selected
an acceptable way to complete MSP screening for a liability situation - ANSWER ask if the current
service is related to an accident
which of the following is a valid reason for a payer to deny a claim - ANSWER failure to complete auth
requirements
NOT a possible consequence of selecting the wrong pt in the MPI - ANSWER claim is paid in full
comprehensive [re-reg data includes which of the following - ANSWER complete insurance and
emergency contact info
which is true of medicare adv plan - ANSWER a managed care plan for medicare beneficiaries
which is not a characteristics of a Medicaid HMO - ANSWER Medicaid-eligible pts are never required
to join a Medicaid HMO plan
which stmnt describes APC (ambulatory payment classification) system - ANSWER APC rates are
calculated on national basis and are wage adjusted by geographic region process does a managed care plan use to determing if health care servces are approp for a pt. condition -
ANSWER auth services beofer they are provided and strictly limit days of in pt. care approved w/out
additional clinical info from the provider
a violation of EMTALA - ANSWER registration staff members routinely contact mnged care plans for
prior auth before pt is seen by the on duty physician
ANSWERS (GRADED A+) 2024
stmnt is trueof important message from medicare notification requirements - ANSWER notification
can be issued no earlier than 7 days before admission and no more than 2 days before discharge
true stmnt of internal in pt tansfers - ANSWER transfers are coordinated by the bed-placement
coordinator and are not recorded in the system until the pt is moved to the receiving unit and bed
what is the self pay balance after insurance - ANSWER portion of the adjudicated claim that is fure
from the patient
which of the following is an alternative to valid lonf-term payment plans - ANSWER bank loans
pt has the following benefit plan: 400 per family member deductible, to max of 1200 per year and 2000 per family member co-ins, toa family max of 6000 per year, excluding the deductible. 5 family memebers are enrolled in this benefit plan. what is the max out of pocket exp that the family can occur during the
calender year - ANSWER 6000
type of plan restricts benefits for nonemergency care to approced providers only - ANSWER A PPO
plan
what does scheduling allow a provider staff to do - ANSWER review the approp of the service
requested when an adult pt is covered by both his own and his spouses health ins plan, which of the stmnt is true -
ANSWER pt ins is the primary ins.
claim is related to an accident, what must the hospital report - ANSWER county in which the accident
occured
ANSWERS (GRADED A+) 2024 mrs jones, a med beneficiary, was admitted to the hospital on june 20, 2010. as of the admission date, she had only used 8 in pt. days in the current benefit period. if not discharged, on what date will mrs.
jones exhaust her full coverage days - ANSWER August 9, 2010
in order to meet eligibility guidlelines for healthcare beneifts, Medicaid beneficiaries must fall into a
specified need category and meet what other type of requirment - ANSWER income and expense
most managed care plans do not permit pt balances billing except for what cirumstances - ANSWER
deductible and copayments requirements fee for service plans pay claims based on a percentage of charges. how are pt out of pocket costs
calculated? - ANSWER limited be federal ERISA statues
MSP rules allow providers to bill medicare for liability claims after what happens - ANSWER 120 days
pass, but claim must be withdrawn from liability carrier
what form is used to bill medicare - ANSWER ub-
two statutory exclusions from hospice coverage - ANSWER medically unnecessary services and
custodial care
examples of hospital-based physicians - ANSWER ED physicans, radiologist, and pathologists
advantage of provider based clinic - ANSWER ability to bill both the technical component and the
professional component by the provider
example of a technical denial - ANSWER exceeding frequency limitations
ANSWERS (GRADED A+) 2024
how does financial counseling process begin - ANSWER explain the hospitals credit and collection
policies and what they mean to the patients
hoe does a health pln recover dollars paid for a liability claim from the liability carrier - ANSWER
subrogation
type of acct adjustment results from the pt inability to pay a self balance - ANSWER charity
adjustment according to the department of health and human services guidelines, which of the following is not
considered income - ANSWER sale of property , house, or car
what must a provider do to qualify an acct as a medicare bad debt - ANSWER pursue the acct for 120
days and then refer it to an outside collection agency
revenue cycle begins with scheduling a pt. for service and ends with what - ANSWER archiving of the
fully resolved acct
how does increasing the provision for bad debts affect the financial statements - ANSWER reduces
gross receivables and increase operating expense for the period
a successful medicare pay for performance initiative will likely result iin what - ANSWER higher
payments while covering sicker beneficiaries
what are some component of the charge master - ANSWER room charges and detailed ancillary
charges using pt specific info, calculate the pt liability for MRI of the right knww. the charge master price based on CPT code for MRI is 2500; the payers contract discount wtht the provider is 20% of the charges; the pt
benefit plan deductible of 80/20 with no limit on pt portion was met - ANSWER 400
ANSWERS (GRADED A+) 2024
how are charges recorded as charity care treated - ANSWER as a deduction from the revenue that is
reported as a footnote to the financial statments what type of utilization review are used to ensure that resources and services are provided in the most
efficient and effective ways - ANSWER prospective review, concurrent review, and retrospective
review
the situation where neither the pt nor spouse is employed is described to the payer using: - ANSWER
a condition code regulations and requirements for creating accountable care organizations which allowed providers to
beign creating these organization were finalized - ANSWER 2012
what is correct discharge status code for a pt who is discharged to a swing bed unit in the same hospital -
ANSWER 61
what is the primary responsibility of the recovery audit contractor - ANSWER to correct identity
proper payments for medicare part a and b claims