Docsity
Docsity

Prepare for your exams
Prepare for your exams

Study with the several resources on Docsity


Earn points to download
Earn points to download

Earn points by helping other students or get them with a premium plan


Guidelines and tips
Guidelines and tips

Crowd Management FINAL EXAM Questions and Answers, Exams of Nursing

Crowd Management FINAL EXAM Questions and Answers

Typology: Exams

2024/2025

Available from 09/27/2024

rosze-macharia
rosze-macharia 🇬🇧

5

(3)

3K documents

1 / 7

Toggle sidebar

Related documents


Partial preview of the text

Download Crowd Management FINAL EXAM Questions and Answers and more Exams Nursing in PDF only on Docsity! Crowd Management FINAL EXAM Crowd Control - Answer -A public security practice where large crowds are managed to prevent the outbreak of crown crush, affray, fights involving drunk and disorderly people or riots Crowd Management - Answer -- The systematic planning for, and the supervision of the orderly movement and assembly of people - The assessment of the people handling capabilities of a space prior to its use - Includes: occupancy, means of ingress/ egress, processing procedures, expected types of activities, group behavior Crowd Surges - Answer -- A "surge" is a sudden and powerful movement like one would witness with waves of the ocean tide - Unrelenting pressure from all side- a crushing "drowning" in a sea of people - Occur in places where too many people are crowded in one place (entrance/exit, standing in a room) 2 Components - Answer -1. Dense Crowd- lots of people in one place; force magnifies at the epicenter or on the edges 2. Catalyst- something that causes crowd to shift or move [sudden rain, more people, fights] Most deaths caused by asphyxiations, not trampling (people squeezed so hard they can't breathe) - Pushing from the back to front; from the front to back; & potentially from the top if one falls - Often caused by failure to create a safe environment (not always a stampede) Crowd Stampede - Answer -- Occurs when a crowd of people move in the same direction at the same time- some may collide or pile up against or on top of each other - Impulsive, caused by catalysts Crowd Density - Answer -Person per Sq Meter or 10 sq ft 2 - Safe Density at which we typically use when planning crowded spaces. The crowd has good free following movement [GREEN] 3 - Movement starts being constricted [YELLOW] 4-5 - Critical density during which crowd surges are likely to occur [RED] 6-7 - Movement is very limited to a dangerous level [RED] [10] 8+ - Movement is almost impossible due to pressure on each person [RED] Event Phases - Answer -A- arrival L- Last mile I- Ingress C- Circulation E- Egress D- Dispersal Arrival - Answer -- Local Area -Transportation hub - Parking Facilities Last Mile - Answer -- Between arrival and facility - Line queuing close to venue Ingress - Answer -- Entering the venue/ event - Queting - Ingress lanes - Walkways - Holding areas - Venue Placement and Capacity - Barricade placement Information Control Measures - Answer -- Signage - Video Screens - Live Incidents Videos - Radio communication - PA system - Ushers/ Security with Bullhorns Management Control Measures - Answer -- Command and Control - CCTV Monitoring - Changeable Visual Signage - Incident Management System - Scripted PA message - Usher/ security resource Tactics to Prevent Crowd Violence (4Ds) - Answer -Detect Deter Disarm Diffuse Detect - Answer -- Need to be able to predict what will happen that the event & where - Need to understand violence "trigger" - Need to empower staff to identity potential threats Deter - Answer -- Understand how to stop unwanted and/pr dangerous behaviors - Understand how to deter others from joining, imitating disorderly behaviors - Empower security team to be more effective in setting and enforcing behavior expectations Disarm - Answer -- Understand the type of people attending the event - Understand when staff should intervene to increase security - Creates strategies to keep venue safe without negatively affecting the guest experience Diffuse - Answer -- Understand what negativities approaches instigate negative reactions - Use the RDFC crowd management model to respond to issue - Use interpersonal skills to better defuse situations [5 universal truths] Dimension R D F C - Answer -Goal R- restrict fewest freedoms possible D- Limit Use of force coercion intrusiveness F- Target only behaviors/ conditions causing harm C- Set and reinforce behavioral expectations Perceptual Effects R- Autonomy is not threatened D- Implementation does not create duress, tension, or anxiety F- Intervention is acceptable and justified C- Responses are anticipated and predictable Behavioral Outcomes R- Voluntary Compliance D- Calm, Positive fan reactions F- Permit and support authority's intervention C- Routine & instinctive compliance 5 Universal Truths [important] - Answer -1. All people want to be treated with dignity and respect 2. All people want to be asked rather than told to do something 3. All people want to be told why they are being asked to do something 4. All people want to be given options rather than threats 5. All people want a second change "Every interactions is an opportunity to create a "force multiplier"