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D390 INTRODUCTION TO HEALTH AND HUMAN
SERVICES ACTUAL EXAM WITH ALL QUESTIONS
ANSWERED (GRADE) A+
Julio is overweight and was recently diagnosed as having high blood pressure. His primary care physician prescribed him medication to help with his high blood pressure but did not explain any other ways that Julio could help prevent the multiple chronic conditions he now has from progressing. What did Julio's physician fail to provide that could help him manage his conditions? - CORRECT_ANSWER_Julio's physician should have provided him with education on ways to manage his weight and his high blood pressure.
How can family members of a patient with a chronic illness work to educate others about their illness and build awareness to support policy changes? - CORRECT_ANSWER_Join an advocacy group
Which patient can be expected to use the fewest resources and services to achieve optimal health? - CORRECT_ANSWER_A patient with a moderate bacterial infection.
Whittney, a care coordinator, is meeting with a new client, Brennan. She explains that the questions she asks him will help her to arrange the correct services for him and that she will not use the information for any other reason. Which strategy is Whittney using to build trust with Brennan? - CORRECT_ANSWER_Honesty is when a professional makes all information available to a client so that they can make the best decision for themselves and their care.
Antonio, a transplant coordinator, is meeting with Darius. Darius is going to donate one of his kidneys to his father and is expressing concerns regarding the coordination of his appointments prior to the procedure. Antonio carefully walks Darius through a step-by-step plan of every appointment and the reason it was scheduled at the time it was. Which technique did Antonio demonstrate? - CORRECT_ANSWER_logic. The professional demonstrates logic when they convey to a client that they have both the ability to properly treat them and the ability to use sound judgment and reasoning to make decisions.
Darius continues speaking with his transplant coordinator, Antonio, and outlines his concerns for his recovery, as well as his father's. Antonio listens carefully to Darius' concerns and expresses to him that he wants the best for both Darius and his father and asks what information he can provide to help Darius feel more comfortable. Which technique did Antonio demonstrate? - CORRECT_ANSWER_Empathy. The professional demonstrates empathy when they show they care about the client's well-being.
If Mark shows no signs or symptoms of the hepatitis but is still able to infect others with this disease this is know as which of the following? - CORRECT_ANSWER_A carrier may show no signs or symptoms of the disease but is still able to infect others.
If a report shows that 2 out of 1,000 people die from a disease after being infected this is known as what? - CORRECT_ANSWER_Case fatality is the measure of the severity of a disease. It is the proportion of people that die from the disease after being infected
Infectious diseases are caused by all of the following infectious agents except: - CORRECT_ANSWER_Infectious diseases are caused by all of the following infectious agents: viruses, bacteria, parasites, and fungi
Once the patient starts to show symptoms of the disease this is know as the ________ stage. - CORRECT_ANSWER_Clinical stage of the disease is marked by the onset of the symptoms
Chronic illness is defined as any condition of longer duration, lasting a ________ or more, that requires medical intervention or limits activities of daily living. - CORRECT_ANSWER_National Center for Chronic Disease Prevention, defines
chronic illness or chronic disease as "any condition of longer duration, a year or more, that requires medical activities or limits activities of daily living."
A physical or mental impairment that substantially limits one or more major life activities for a short period of time is known as a ___________ disability. - CORRECT_ANSWER_The ADA provides one broad definition of disability as "a physical or mental impairment that substantially limits one or more major life activities". Temporary disabilities generally only affect a person for a short period of time.
Which of the following terms describes when the individual body structure or function or mental function is altered - CORRECT_ANSWER_Disability can be defined in three dimensions: impairment, where the individual body structure or function or mental function is altered; activity limitation, which changes how a person can see, hear, walk, or problem-solve; and finally participation restrictions, which alter normal daily activities.
What describes the basic purpose of a healthcare system anywhere in the world?
- CORRECT_ANSWER_To provide services that prevent sickness and care for people in medical need
Which of these are typically provided by community health services? - CORRECT_ANSWER_Regulation of food safety in grocery stores and restaurants
There are four main models of healthcare systems represented across the globe: What are they. - CORRECT_ANSWER_Single-payer systems
Employer-provided health insurance systems
National health insurance systems
Out-of-pocket systems
The lowest level of healthcare management is? - CORRECT_ANSWER_The local level, where community health departments are common.
What is the vital role that The U.S. Department of Health and Human Services oversee? - CORRECT_ANSWER_DHHS is the primary branch of government that oversees healthcare in the United States, and is an umbrella organization that includes 11 operating divisions and many subsidiary agencies.
Why is the United States' healthcare different from other countries? - CORRECT_ANSWER_The United States' healthcare system is different from those in many other developed countries in that it does not have a centralized department or ministry that manages or pays for all healthcare; instead, the U.S.
system uses a complex combination of agencies, organizations, sectors, and even individuals
Any healthcare system has prevention and care as its basic purpose and includes the same basic parts: - CORRECT_ANSWER_patients, governmental agencies, providers, private organizations, nonprofit organizations, insurance companies, employers, and public services.
What is goal of WHO? - CORRECT_ANSWER_The World Health Organization (WHO) strives to coordinate the world's response to health emergencies, to promote well-being, to prevent disease, and to expand access to healthcare.
What are coordinator roles and how do they support individuals in the health and human services system? - CORRECT_ANSWER_
care coordinator - CORRECT_ANSWER_a health and human services professional trained to help individuals manage the continuum of care
healthcare provider - CORRECT_ANSWER_an individual administering to those who are sick or injured by giving appropriate medical care
health information technology - CORRECT_ANSWER_computerized programs used in healthcare to store medical data and allow it to be legally shared among providers, patients, payers, and other entities
information technology manager - CORRECT_ANSWER_supervisor of technologists responsible for a computerized health information system
healthcare administrator - CORRECT_ANSWER_an individual that works within healthcare organizations to develop and maintain policies and procedures, and support management of a facility or organization's staff, finances, and programs
What are the roles of pat. advocate and mobilizer? - CORRECT_ANSWER_Patient advocates and mobilizers support individuals in asking providers the right questions and locating resources within the healthcare system and community.
Roles of a Healthcare administrators - CORRECT_ANSWER_Healthcare administrators help develop and implement policies and procedures and provide overall management in various areas of a healthcare organization.
what type of training do Health educators provide? - CORRECT_ANSWER_Health educators provide education and training on topics related from healthcare and wellness to healthcare consumers and individuals within organizations and communities.
What are the roles and careers in Health and human services system? - CORRECT_ANSWER_There are various roles and careers within the health and human services systems, which include care coordinator, patient advocate and mobilizer, health educator, social and human services assistant, health information technology manager, and healthcare administrator.
Describe the roles of healthcare administrators and their purpose in a healthcare organization. - CORRECT_ANSWER_Healthcare administrators help develop and implement policies and procedures and provider overall management in many areas of a healthcare organization
Which statement describes an individual whose purpose is to collaborate with certified professionals such as social workers to support and provide social services within a community? - CORRECT_ANSWER_A social and human services assistant
what is interdisciplinary teams - CORRECT_ANSWER_teams work together to provide a person-centered service to support a client's needs.
health and human services... - CORRECT_ANSWER_Health and human services workers must identify problems, create a plan, and organize the different services needed for their clients.
What is an example of a multidisciplinary team? - CORRECT_ANSWER_Doctors, social workers, and neighborhood health workers
What are some examples of multiple Health and Human Services (HHS) entities or organizations that build up the larger HHS infrastructure? - CORRECT_ANSWER_There are various entities and organizations that make up the HHS system, with the goal of providing prevention and care needs for patients. Some of these include Agency for Healthcare Research and Quality (AHRQ), the Centers for Disease Control and Prevention (CDC), the National Center for Health Statistics (NCHS), the Food and Drug Administration (FDA), and Health Resources and Services Administration (HRSA), the National Institutes of Health (NIH), the Substance Abuse and Mental Health Services Administration (SAMHSA), and the Centers for Medicare and Medicaid Services (CMS). Other entities may include World Health Organization (WHO), State agencies and Local community health departments, private sector, charitable organizations, pharmaceutical companies, non-governmental organizations (NGOs), insurance companies and individual providers.
dentify some Health and Human Services entities or organizations and describe how they can assist with a patient's present and future prevention and care needs. - CORRECT_ANSWER_Below is a sample list of HHS entities and their roles in patient's present and future prevention and care needs.
Food and Drug Administration (FDA): responsible for reviewing, approving and regulating medical products, including pharmaceutical drugs and medical devices. It also regulates various other products, including food, cosmetics, veterinary drugs, radiation-emitting products, biological products and tobacco. (www.fda.gov)
National Institutes of Health (NIH): seeks knowledge about the nature and behavior of living systems and application of knowledge to enhance health, lengthen life, and reduce illness and disability.
Substance Abuse and Mental Health Services Administration (SAMHSA): leads public health efforts to advance the behavioral health and improve lives of people with mental and substance use disorders, and their families. (www.samhsa.gov)
Centers for Medicare and Medicaid Services (CMS): provides effective health care coverage and promotes quality care for people with Medicare. It also sets up policy for provider payment, conducts research of health care management and treatment, and assesses the quality of health care facilities and services. CMS also works with states to oversee the Medicaid Program, the Health Insurance Marketplace, and the Children's Health Insurance Program (CHIP) using its regional offices. (www.cms.gov)
Which HHS entity should the health clinic reach out to for more help and how can that entity assist? - CORRECT_ANSWER_the CDC would be able to assist best in this scenario. The CDC is a national public health agency that monitors and responds to outbreaks of infectious diseases. In a situation like this, CDC may send
A chronic disability is - CORRECT_ANSWER_a chronic disease that requires ongoing medical attention and lasts at least one year, though it may last until a client's death.
What is the minimum duration for an illness to be considered chronic? - CORRECT_ANSWER_One year
Advocacy groups offer many advantages for those with chronic illnesses, such as - CORRECT_ANSWER_support networks, resources, and a voice in the policy- making process.
Which sentence describes one difference between a whiplash injury and a traumatic brain injury? - CORRECT_ANSWER_A whiplash injury causes a temporary disability, while a traumatic brain injury causes a permanent disability.
which scenario should a healthcare professional suspect a chronic rather than acute illness - CORRECT_ANSWER_A baby is born with a small heart defect that will not present symptoms until later in life.
What is the Motivational interviewing technique name and function? - CORRECT_ANSWER_OARS, to elicit information from patients that helps them to engage in change behavior.
What are the five main goals of the PCMH - CORRECT_ANSWER_comprehensive care, patient-centered care, coordinated care, accessible services, and quality and safety.
Comprehensive care involves... - CORRECT_ANSWER_a team of health professionals coming together to meet patient needs.
Which statement describes an attitudinal barrier to healthcare? - CORRECT_ANSWER_Service providers with limited knowledge and understanding of the rights of people with disabilities and their health needs also have inadequate training and professional development about disabilities.
Which conditions are examples of chronic illnesses? - CORRECT_ANSWER_Asthma, heart disease, arthritis
A doctor discusses various treatment options with a patient using plain language and outlines the advantages and disadvantages of each with facts. Which attribute describes this relationship-building technique for establishing trust with patients? - CORRECT_ANSWER_Logic
A primary care provider begins a patient visit by asking "Are you feeling well?" and "Do you have any concerns?" What relationship-building technique would improve this interaction? - CORRECT_ANSWER_Using open-ended questions
What actions should a provider take to create a safe zone for a patient? - CORRECT_ANSWER_Announce their presence, welcome the client with a smile, and ask if there is anything the client needs
A patient is instructed to change their diet to reduce the severity of their heart disease and diabetes. This patient states that they do not like many healthy foods. The patient lives in a neighborhood where there are no grocery stores nearby and does not have a car.What techniques can the provider use to encourage the patient to improve their dietary efforts? - CORRECT_ANSWER_Provide the patient with a comprehensive list of potential foods they can eat
Which technique utilizes questioning strategies to ensure that a patient understands instructions that were provided to them? - CORRECT_ANSWER_Feedback
What allows for client outcomes to improve using the most current research, combined with client preference and doctor's knowledge for optimal outcomes? - CORRECT_ANSWER_Evidence-based practice
What is discussed in a change talk? - CORRECT_ANSWER_Change of the patient's attitude or behaviors
Which of the following is the cause of the distrust a patient experiences when they feel that a professional has not acted in their best interest or disregarded their right to make their own decisions? - CORRECT_ANSWER_Ethical conflicts are the cause of the distrust a patient experiences when they feel that a professional has not acted in their best interest or disregarded their right to make their own decisions.
Why does evidence-based practice increase client-professional trust? - CORRECT_ANSWER_Evidence-based practice increases client-professional trust because the basis of treatment is logic and scientific evidence.
