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A comprehensive set of questions and answers related to communication in nursing practice. It covers a wide range of topics, including communication with clients from diverse backgrounds, the use of therapeutic communication techniques, the importance of nonverbal communication, and strategies for enhancing client learning. Designed to help nursing students and professionals develop the communication skills necessary for providing high-quality patient care. The questions and answers cover a variety of scenarios, from medication reconciliation to client education, and offer insights into the factors that influence communication in the healthcare setting. By studying this document, readers can gain a deeper understanding of the principles of effective communication in nursing and learn how to apply them in their daily practice.
Typology: Exams
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a nurse is planning to reconcile medications for a client who speaks a different language than the nurse. which of the following actions should the nurse take? - CORRECT ANSWERS request assistance from the facility's interpreter a nurse calls the unit to tell say that they will be late for their shift. the charge nurse responds, "dont worry, take your time and be safe." after hanging up the phone, the charge nurse then says to staff at the nurses station "im tired of that nurse always being late. i wish someone would do something about their tardiness." which of the following communication styles is the charge nurse demonstrating? - CORRECT ANSWERS passive-aggressive a nurse manager is planning to introduce a new scheduling policy at the unit staff. which of the following methods of communication should the nurse manager use? - CORRECT ANSWERS schedule a face-to-face unit staff meeting a nurse is conducting a preoperative assessment of a client. which of the following statements is an example of the nurse using motivational interviewing? - CORRECT ANSWERS "you said that you're sad. what is making you feel sad?" a nurse is planning a presentation about skin care for a group of older adult clients at a senior center. which of the following actions should the nurse take to enhance client learning? - CORRECT ANSWERS ensure the room is well lit a nurse enters a client's room and stands near the client to ask them if they need anything. the client continues to watch the television, which is at a loud volume. which of the following actions should the nurse take? - CORRECT ANSWERS lower the volume on the television a nurse is teaching a client who is newly diagnosed with diabetes mellitus. the client tells the nurse, "thank you. i never really knew what caused diabetes." using the Schramm model of communication, the nurse should recognize the clients statement as an example of which of the following components of the model? - CORRECT ANSWERS feedback
a nurse in a provider's office is caring for a client who has hypertension during a follow-up appointment and is focusing on the clients ability to make a healthy behavior changes. which of the following statements by the nurse is an example of the use of affirmations? - CORRECT ANSWERS "I'm glad you decided to continue your fitness routine." a hospice nurse is caring for a client who state that they want to have their last rites before they die. the nurse recognizes that which of the following factors is influencing the clients request? - CORRECT ANSWERS cultural factor a nurse is caring for a client who has a new prescription for dialysis three times a week. the client avoids eye contact while talking to the nurse and explains that they work two jobs to support their partner and two children. the client also states, "i dont know how i am going to have time for dialysis." which of the following factors are influencing the clients communication? - CORRECT ANSWERS -psychosocial factors -situational factors a nurse in the PACU is determining if a client has pain. the client is drowsy and opens their eyes to verbal stimuli but is unable to communicate their pain level. which of the following actions should the nurse take? - CORRECT ANSWERS use an alternative method for determining the clients pain level a nurse receives a phone call from a client who was discharged yesterday. the client asks the nurse to email them a copy of their discharge instructions. which of the following responses should the nurse make? - CORRECT ANSWERS I am unable to send your discharge instructions via email due to HIPAA privacy act a nurse is preparing to provide education to a group of newly licensed nurses about methods to enhance communication with clients. which of the following statements should the nurse include? - CORRECT ANSWERS -respect the client during conversation -allow time for reflection during the conversation with the client -show empathy during conversation with the client
-written -nonverbal a nurse is providing discharge instructions to a client during a follow-up telephone call. based on the shannon-weaver communication model, which of the following components of the model is the nurse demonstrating? - CORRECT ANSWERS sender