Emergency Medical Dispatch (EMD) Test: Practice Exam and Study Guide, Exams of Management of Health Service

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EMERGENCY MEDICAL DISPATCH (EMD) TEST, FINAL

EXAM, PRACTICE EXAM AND STUDYGUIDE 2025 / ACTUAL

EXAM WITH 300+ QUESTIONS AND CORRECT DETAILED

CORRECT ANSWERS /ALREADY GRADED A+

Which of the following is a true statement of EMD? - **CORRECT ANS:-

** D) Noneof the statements are true T/F: it is the emds responsibility to determine the nature and severity of incident - CORRECT ANS :->>>>>>True T/F: Because an EMD should only focus on pre-arrival instructions—-they are not responsible for others - CORRECT ANS :->>>>>>False For pre-arrival instructions, the EMD uses what? - **CORRECT ANS:- ** EMDPRS Which of the following is not a characteristic of successful EMD? - CORRECT ANS:->>>>>> C) ability to match hostility Which of the following is a true statement of EMS "lights and sirens"response

• CORRECT ANS :->>>>>>D) all of the above

T/F: an EMD should have compassion for others and a desire to help - CORRECT ANS :->>>>>>True During which phase would you use EMDPRS - **CORRECT ANS:-

** Phase 2:Dispatch activity phase During which phase would you use EMDPRS to prepare caller for response personnel - CORRECT ANS :->>>>>>Phase 3 During which phase would you use all caller interrogation - CORRECT ANS :->>>>>>Phase 1 First question asked in all caller interrogation - CORRECT ANS :->>>>>>C) Where didit occur

The nature of a medical emergency is determined by an EMD through - CORRECT ANS :->>>>>>use of the EMDPRS (?) EMD is an essential component of EMS because... - **CORRECT ANS:-

** >D)allows for patient care to begin at point of initial call 2 primary purposes of EMD programs are managing and providing medical

The criteria which would require the court to show direct relationship - CORRECT ANS:->>>>>> Causation Which of the following is not a measure to judge EMDs standard of care - CORRECT ANS :->>>>>>C) behavior and conduct is judged in comparison acting in good faith w/o reward Which of the following statements regarding patient confidentiality is true? - CORRECT ANS:->>>>>> C) info related to patient complaint/ condition T/F: Good Samaritan laws are mandated by the federal government - CORRECT ANS :->>>>>>False If a patient is unconscious and cannot respond—-assumed they want help - CORRECT ANS :->>>>>>Implied consent Letting someone with less training take over care of a patient in a life threatening situation - CORRECT ANS :->>>>>>Abandonment An EMD must rely solely on info from caller, for this reason the EMD is not responsible - CORRECT ANS:->>>>>> Foreseeability Actions undertaken with malicious intent - CORRECT ANS:-

C) grossnegligence C) Where didit occur The nature of a medical emergency is determined by an EMD through - CORRECT ANS :->>>>>>use of the EMDPRS (?) EMD is an essential component of EMS because... - CORRECT ANS:- >>>>> >D)allows for patient care to begin at point of initial call 2 primary purposes of EMD programs are managing and providing medical The criteria which would require the court to show direct relationship - CORRECT ANS:->>>>>> Causation Which of the following is not a measure to judge EMDs standard of care - CORRECT ANS :->>>>>>C) behavior and conduct is judged in comparison acting in good faith w/o reward Which of the following statements regarding patient confidentiality is true? - CORRECT ANS:->>>>>> C) info related to patient complaint/ condition T/F: Good Samaritan laws are mandated by the federal government - CORRECT ANS :->>>>>>False If a patient is unconscious and cannot respond—-assumed they want help - CORRECT ANS :->>>>>>Implied consent Letting someone with less training take over care of a patient in a life threatening situation - CORRECT ANS :->>>>>>Abandonment An EMD must rely solely on info from caller, for this reason the EMD is not responsible - CORRECT ANS:->>>>>> Foreseeability Actions undertaken with malicious intent - CORRECT ANS:- >>>>>>C) grossnegligence T/F: Detrimental reliance is defined when an action expected to happendoes not - CORRECT ANS:->>>>>> True use of the EMDPRS (?) EMD is an essential component of EMS because... - CORRECT ANS:- >>>>> >D)allows for patient care to begin at point of initial call 2 primary purposes of EMD programs are managing and providing medical The criteria which would require the court to show direct relationship - CORRECT ANS:->>>>>> Causation Which of the following is not a measure to judge EMDs standard of care - CORRECT ANS :->>>>>>C) behavior and conduct is judged in comparison acting in good faith w/o reward Which of the following statements regarding patient confidentiality is true? - CORRECT ANS:->>>>>> C) info related to patient complaint/ condition T/F: Good Samaritan laws are mandated by the federal government - CORRECT ANS :->>>>>>False If a patient is unconscious and cannot respond—-assumed they want help - CORRECT ANS :->>>>>>Implied consent Letting someone with less training take over care of a patient in a life threatening situation - CORRECT ANS :->>>>>>Abandonment An EMD must rely solely on info from caller, for this reason the EMD is not responsible - CORRECT ANS:->>>>>> Foreseeability Actions undertaken with malicious intent - CORRECT ANS:- >>>>>>C) grossnegligence T/F: Detrimental reliance is defined when an action expected to happendoes not - CORRECT ANS:->>>>>> True Which of the following is a legit concern for EMD - **CORRECT ANS:- ** None ofthe above ** >D)allows for patient care to begin at point of initial call 2 primary purposes of EMD programs are managing and providing medical The criteria which would require the court to show direct relationship - CORRECT ANS:->>>>>> Causation Which of the following is not a measure to judge EMDs standard of care - CORRECT ANS :->>>>>>C) behavior and conduct is judged in comparison acting in good faith w/o reward Which of the following statements regarding patient confidentiality is true? - CORRECT ANS:->>>>>> C) info related to patient complaint/ condition T/F: Good Samaritan laws are mandated by the federal government - CORRECT ANS :->>>>>>False If a patient is unconscious and cannot respond—-assumed they want help - CORRECT ANS :->>>>>>Implied consent Letting someone with less training take over care of a patient in a life threatening situation - CORRECT ANS :->>>>>>Abandonment An EMD must rely solely on info from caller, for this reason the EMD is not responsible - CORRECT ANS:->>>>>> Foreseeability Actions undertaken with malicious intent - CORRECT ANS:- >>>>>>C) grossnegligence T/F: Detrimental reliance is defined when an action expected to happendoes not - CORRECT ANS:->>>>>> True Which of the following is a legit concern for EMD - CORRECT ANS:- >>>>>> None ofthe above T/F: an EMD must rely on soley agency level activities to - CORRECT ANS :->>>>>>True T/F: the nervous system controls all parts of the body - CORRECT ANS:- True The heart is apart of what system - CORRECT ANS:->>>>>>circulatory system The body system that takes in oxygen and helps get rid of waste - CORRECT ANS:->>>>>>Respiratory

Simple cuts should clot within - CORRECT ANS:->>>>>>6- 10 minutes If a caller reports a patient is unconscious and not responding to stimuli,they are - CORRECT ANS:->>>>>>Unresponsive T/F: it's more important to pass info as received from callers - CORRECT ANS:->>>>>>True Breathing status is always included in initial questions because - CORRECT ANS:->>>>>>It is absolutely necessary to breathe or else patient will die Agnol respirations are - CORRECT ANS:->>>>>>All of the above T/F: because the throat is the only place where airway obstruction canoccur...

• CORRECT ANS:->>>>>>False

Traumatic causes of death include - CORRECT ANS:->>>>>>C) blood loss, airwayobstruction, shock T/F: genital urinary system is made up of reproductive organs - CORRECT ANS:->>>>>>True Which of the following might an EMD ask caller to determine consciousness - CORRECT ANS:->>>>>>All of the above If a child says "daddy is sleeping in yard and can't wake him up" it isimportant to - CORRECT ANS:->>>>>>B) recognize the issue T/F: When a caller presents the EMD with multiple chief complaints, the worst one takes precedence - CORRECT ANS:->>>>>>True Which of the following could be a pediatric spinal cord injury - CORRECT ANS:->>>>>>D) all of the above T/F: in the case of a caller who's primary language is not English, youshould send extra help - CORRECT ANS:->>>>>>True Which of the following is an inappropriate EMD response - CORRECT ANS:-

C)assuming intoxication

Shock caused by beesting, swelling face - CORRECT ANS:->>>>>>A) anaphylacticshock Type of shock resulting from extreme fear causing patient to faint - CORRECT ANS:->>>>>>D) psychogenic shock Shock caused by loss of blood - CORRECT ANS:->>>>>>B) hemogargic shock T/F: if a shock victims is thirsty you should give them water - CORRECT ANS:->>>>>>False Recommended means for control of bleeding - CORRECT ANS:-

C) directpressure If a caller reports a tourniquet was already applied, you should advise - CORRECT ANS:->>>>>>A) leave it in place T/F: in most instances, the severity of the call can be determined by the emotion of the caller - CORRECT ANS:->>>>>>False Special considerations with child callers - CORRECT ANS:->>>>>>D) all of the above

When caller objects to being questioned, an EMDs best course of action is

• CORRECT ANS:->>>>>>C) reassure the caller that it's meant to help and to savetheir life Secondary hysteria can occur - CORRECT ANS:->>>>>>D) all of the above T/F: because the EMD is a professional, they have no emotion, reaction - CORRECT ANS:->>>>>>False Not a primary responsibility in EMD call taking - CORRECT ANS:->>>>>>A) makingappropriate diagnosis Which is not an interpersonal quality for EMD? - CORRECT ANS:->>>>>>E) all of theabove T/F: EMDs who work at systems with the information on screen do not need to verify information - CORRECT ANS:->>>>>>False

All caller interrogation protocol used by EMDs to - CORRECT ANS:-

D) all ofthe above T/F: an emd should repeat instructions if needed - CORRECT ANS:->>>>>>True Which is not one of the 3 protocol types - CORRECT ANS:->>>>>>A) airway mgtprotocol T/F: callers are responsible to know what information to provide to EMDs - CORRECT ANS:->>>>>>False C) directpressure If a caller reports a tourniquet was already applied, you should advise - CORRECT ANS:->>>>>>A) leave it in place T/F: in most instances, the severity of the call can be determined by the emotion of the caller - CORRECT ANS:->>>>>>False Special considerations with child callers - CORRECT ANS:->>>>>>D) all of the above When caller objects to being questioned, an EMDs best course of action is - CORRECT ANS:->>>>>>C) reassure the caller that it's meant to help and to savetheir life Secondary hysteria can occur - CORRECT ANS:->>>>>>D) all of the above T/F: because the EMD is a professional, they have no emotion, reaction - CORRECT ANS:->>>>>>False Not a primary responsibility in EMD call taking - CORRECT ANS:->>>>>>A) makingappropriate diagnosis Which is not an interpersonal quality for EMD? - CORRECT ANS:->>>>>>E) all of theabove T/F: EMDs who work at systems with the information on screen do not need to verify information - CORRECT ANS:->>>>>>False All caller interrogation protocol used by EMDs to - CORRECT ANS:- >>>>>>D) all ofthe above T/F: an emd should repeat instructions if needed - CORRECT ANS:->>>>>>True Which is not one of the 3 protocol types - CORRECT ANS:->>>>>>A) airway mgtprotocol T/F: callers are responsible to know what information to provide to EMDs - CORRECT ANS:->>>>>>False Which protocol is used to gather location, #, age - CORRECT ANS:->>>>>>B) all callerinterrogation Which protocol type has telephone instructions to save victims life - CORRECT ANS:->>>>>>D) scripted medical protocol

T/F: EMDs should be able to dispatch proper personnel with key questions

• CORRECT ANS:->>>>>>True Proper call sequence - CORRECT ANS:->>>>>>B) conduct initial survey, readguidecard Which of the following is not a typical thing to send ALS for - CORRECT ANS:->>>>>>D) heightened emotional status Squirting blood, synosis when reported by the onlooker are examples of - CORRECT ANS:->>>>>>Signs How many critical criteria required to initiate appropriate dispatch - CORRECT ANS:->>>>>> Some physical injury caused by accident or violence is - CORRECT ANS:->>>>>>Trauma Which of the following aid in proper resource allocation - CORRECT ANS:-

D)All of the above All actual response assignments and emergency modes are:

C. Certification and accreditation are the same thing. - CORRECT ANS:-

B.Individuals are certified, agencies are accredited. List the 6 roles of the EMD - CORRECT ANS:->>>>>>-Telephone interrogator

• Dispatch Life Support (DLS) insrtuction provider
• Resource allocator (triage) - who needs help, what help, and in whatpriority.
• Logistics Coordinator
• Field communicator
• Life impactor ****** Last four call processing objectives. - CORRECT ANS:->>>>>>-Safety
• System Response
• Patient Care
• Information for responders List 5 benefits of structured call taking and protocol use - CORRECT ANS:-

-Established standard of care

• Prioritized responses
• Quality improvement procedures
• Certification and accreditation
• Reduced exposure to liability.

The MPDS symbol (Imagine peacock with arrow pointing left) directs the EMD to: A. Go to PDI's, then DLS linksB. Send and go to PDI's C. Send, PDI's, and return to questioning D. Send and return to questioning - CORRECT ANS:->>>>>>D. Send and return toquestioning A question with the pre-question qualifier (Female 12 - 50) should be asked: A. Always B. Only when the caller reports that the patient is a female between the ages of 12 and 50. C. Only when the patient is a male and younger than 12 or older than 50. - CORRECT ANS:->>>>>>B. Only when the caller reports that the patient is a female between the ages of 12 and 50.

A. a DELTA level response is available for the situationB. the word or phrase should not be read to the caller. C. A definition is available for the word or phrase in the additional information section of the protocols - CORRECT ANS:->>>>>>C. A definition is available for the word or phrase in the additional information section of theprotocols When a second prty caller cannot tell if the patient is breathing or not, the patient should be considered to be not breathing until proven otherwise. True/False - CORRECT ANS:->>>>>>True A second party caller reports that his 8 year old sister is currently having a seizure. The patient is not away and not breathing. What is the best CC protocol? (Refer to MPDS chief complaint classification table)

A. 6: Breathing problems B. 9: Cardiac or Respiratory Arrest/Death C. 12: Convulsions/Seizures D. 31: Unconscious/Fainting (Near) - CORRECT ANS:->>>>>>C. 12 - Convulsions/Seizures An alert, first party caller reports that he was just bitten by a rattlesnake. What is the best CC protocol? (Refer to MPDS chief complaint classification table) A. 2: Allergies (reactions)/Envenomation (Stings/Bites) B. 3: Animal Bites/Attacks C. 23: Overdose/Poisoning (Ingestion) D. 27: Stab/Gunshot/Penetrating Trauma - CORRECT ANS:->>>>>>A. 2: Allergies(reactions)/Envenomation (stings/bites) List the 5 primary components of the MPDS - CORRECT ANS:->>>>>>-Case entryprotocol

• CC protocols
• Diagnostic and Instruction Tools
• PAI's
• Case Exit Protocols