Emergency Medical Dispatch (EMD) Training: Comprehensive Questions and Answers, Exams of Medicine

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APCO EMD | Comprehensive Questions and Answers Latest Updated 2024/2025 With 100% Verified Solutions This course will provide training in all of the following areas except? A. understanding the role of an EMD B. obtaining enough info through vital points C. giving appropriate pre-arrival D. use of handling center equipment - D. use of handling center equipment EMD stands for - Emergency Medical Dispatch You do not need a current/valid CPR certification - false EMD does not do which of the following? A. state and identify the roles and responsibilities of an EMD B. Obtain sufficient and accurate information from callers to dispatch resources C. diagnose the medical/traumatic issues for responders D. Give appropriate pre-arrival instructions to callers as locally approved guide cards indicate - C. EMD DOES NOT diagnose the medical/ traumatic issues for responders. The EMD plays a vital role in the EMS system - True An EMD is responsible for ________ and ________ EMS resources based on the predetermined response configuration found in the local medically approved EMD Guide cards. - coordinating, dispatching A successful EMD maintains confidentiality - True Which of the following should a successful EMD not be? A. Polite

B. Helpful C. Compassionate D. Anxious - D. Anxious Fire personnel often are part of the _______ EMS system because they have received specialized medical training. A. Local B. Global C. National - A. local Which of the following is the most important functions of an EMD? A. response mode B. resource allocation C. utilizing resources D. recognition of cards - B. Resource Allocations Which response is going lights and sirens? A. Hot B. Cold - A. Hot Which of the following is basic life support but responding in a normal response mode? A. BLS hot B. ALS Hot C. BLS cold D. Full Response - C. BLS Cold Which of the following means everything rolls? A. ALS Hot B. Full Response

C. BLS Hot D. BLS Cold - B. Full Response Which of the following is basic life support but told to respond in emergency response mode? A. ALS Hot B. Full Response C. BLS Hot D. BLS Cold - C. BLS Hot Which of the following is advanced life support but told to respond in emergency response mode? A. ALS Hot B. Full Response C. BLS Hot D. BLS Cold - A. ALS HOT Utilizing resources effectively means making the best of what you have available which includes which of the following? A. Be Familiar with their capabilities B. Follow your EMD guidelines C. Recognize the importance of conserving higher level resources D. All of the above - D. All of the above Negligence is defined as - failure to act or perform in particular situation as any other reasonable, prudent telecommunicator would under the same or similar circumstances Negligent conduct that was not purposeful or caused by "malicious intent" is which of the following types of negligence? A. Simple B. Gross C. Criminal

D. None of the above - A. Simple Damages is anything awarded to winning plaintiffs. - true an EMD's job requires confidentiality in accordance w/ the agency's standard operating procedures - true To reduce liability, it must approached at which two levels? A. State B. National C. Agency D. Individual - C&D Agency Risk Management policy procedure is use of well-organized, written orientation and training program for new employees - true Common Sources of Litigation in EMD is not Argumentative/Combative attitude on the part of the EMD.

• False the all callers interrogation falls under which phase A. 1 B. C.3 - A. Dispatching a call falls under which phase A. 1 B. 2 C. 3 - B. 2 Pre-arrival instructions falls under which phase

A. 1

B. 2

C. 3 - C. 3

Which of the following are syndromes of hysteria? A. recurrent hysteria B. It's not working C. Telescoping of time D. Secondary Patient E. All of the above - E. All of the above Time/life critical chief complaints such as cardiac arrest, obstructed airway. - true What are the three guide card types? A. All callers interrogation B. scripted medical instructions C. persistent medical instructions D. individual chief complain guide cards - A,B,D When faced with a crisis children often appear very calm - True Nervous system control all of your body functions - true AHA recommends that defibrillation be accomplished in less that how many minutes from the time the call for service is received in the communications center? A. B. C. D.10 - B.

Which of these questions can come from caller? A. Is there a good power source? B. Are there any alarms going off? C. If so what are they? D. All of the available - D. All of the available The respiratory system takes in the oxygen we need and is responsible for removing carbon dioxide - True Musculoskeletal system supports the body, provides movement, and protects vital organs - true What does the digestive system do? - digest food and eliminates waste Genito-Urinary System is made up of organs of waste elimination and reproduction - True What is the normal breaths per minute for a newborn? A. 14- 30 B. 20- 60 C. 30- 50 D. none of the above - C. 30- 50 Which level of consciousness is a patient are awake only when you talk to or yell a them and tend to fall asleep unless you constantly talk to them? A. Pain B. Unresponsive C. Verbal D. Alert - C. verbal

Which of the following are conditions where patients may feel sense of impending doom? A. Cardiac Arrest B. Shock C. respiratory distress D. Bleeding E. All of the above - E. All of the above Occurs when the body loses large amounts of blood through internal or external bleeding. - Hemorrhagic Shock If a caller says that a tourniquet has already been applied should we leave it on or take it off? - Leave it on and ask for a time Which of the following is not one of the 3 categories of chief complaint types presented in module 5? A. Medical B. Trauma C. Time Life Critical D. All Callers - D. All callers Which of the following abdominal pain complaint as being most critical? A. Gastritis B. Gastric ulcers C. Kidney Stones D. Ectopic Pregnancy - D. Ectopic Pregnancy Anaphylatic shock is the most critical allergic reaction and occurs when? A. Suddenly B. Later C. Awhile later

D. Never - A. Suddenly Would you use chest pain card for shingles? - Yes All of the following fall under diabetes except: A. Type 1 B. Type 2 C. Gestational D. Type 3 - D What is not a common cause of headaches? A. sudden or acute onset B. associated with fever or neck pain C. Repetitive head movement D. Migraine - c. repetitive head movement With poisonings do not give the patient anything to eat or drink except in cases of the caustic ingestion of an acid or lye - True Common symptoms of stroke include all of which : A. sudden confusion B. weakness on one side of the body C. blurred vision D. trouble speaking numbers E. All of the above - E. All of the above Children are not going to suffer more severe injuries than in comparison to adults - False Preservation of evidence is key - True

_______ and _________ of the burn usually determines the level of emergency represented by a particular incident A. size and color B. size and severity C. length and color D. color and texture - B. size and severity Heat/Cold Exposure Fall Under Which Guide Card? A. Traumatic B. Burn C. Sick/Unknown D. Seizures - A. Traumatic Enclosed spaces present grave danger where chemicals and gases may be present - True ASTM standard advises at a minimum, review ______ - _______ percent of all calls received by QA/QI. A. 8- 9 B. 7- 10 C. 5- 6 D. none of the above - B. 7 - 10 percent Having a successful QA/QI can: A. reduce risk management B. Identify poor performance c. Identify good D. All of the above - D. All of the above Stressor is a stimulus that causes, evokes, or is otherwise highly associated with stress response - True

you can get 24 hours of CDE credit in one year - False CDE objective can be accomplished in following ways= A. Attending a local ambulance in service training ,Focusing on airway management B. Patient assessment C. Use of equipment D. All of the following - D Which of the following is defined as a state of mental and physical exhaustion? A. PTSD B. Stressor C. Burnout D. none of the above - c Maxing your credit cards is such a great way to handle stress - False critical incident stress management (CISM) is a comprehensive, systematic and multi component approach for the reduction and control of harmful aspects of stress - true Critical Incident Stress Debriefings could last anywhere from A. 1-1.5 to 3 hours B. 10 mins- 20 mins C. 5 hours to 10 hours D. None of the above - A