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A comprehensive set of study questions and answers related to emergency medical dispatch (emd). It covers key concepts, procedures, and protocols used in emd, including call receiving, dispatch activity, post-dispatch, and caller interrogation. The document also explores legal aspects of emd, such as liability, negligence, and confidentiality. It further delves into the human body's systems and their relevance to emd, including the nervous, circulatory, respiratory, musculoskeletal, and digestive systems. The document concludes with a discussion on shock, bleeding control, and special considerations for dealing with children callers.
Typology: Exams
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Which of the following is a true statement about emergency medical dispatch? none of the above. It is the EMD's responsibilities to determine the nature and severity of the medical incident type being reported. true Because an EMD should noyl focus on providing pre arrival medical instructions, ensuring the safety of bystanders, callers, patients and responding personnel is not part of the EMD's job. false The EMD uses ____ to provide pre arrival instructions An emergency medical dispatch protocol reference system. Which of the following is not a characteristic as expected of a successful EMD Ability to match the hostile callers Which of the following is a true statement regarding EMS calls being answered in a "lights and sirens" all out response mode at all times All of the statement are true- Compassion for others and a desire to help them are two of the most important characteristics of a successful EMD True During which phase of the dispatch function would the EMD most likely be using the EMDPRS to ascertain the appropriate response mode? Phase two: dispatch activity base During which phase of the dispatch function would the EMD most likely be using the EMDPRS to prepare the caller for the responding personnel by providing medical instructions where appropriate? C- Phase 3: post dispatch phase Which phase of the dispatch functions would the EMD engage the caller in the all caller interrogations sequence? Phase 1: Call Receiving phase
Which is the question that should be asked during the all caller interrogation? C- Where did the event occur The nature of a medical emergency is determined by an EMD through Use of the EMDPRS Emergency medical dispatch is an essential component of an EMS system because It allows patient care to begin at the point of the initial call rather than when responders arrive at the scene Two primary purposes of EMD programs are managing EMS resources in an organized manner and providing medical assistance to callers true If someone calls and requests information about a patient's status or name, an EMd should Follow the agency policy and procedures for such requests An EMS system is composed entirely of basic life support, advanced life support, and emergency care facilities false An EMS system with more than one level of response is known as A tiered system ______ means that you are ultimately responsible for your actions Liability Negligent conduct that was not purposeful or due to malicious intent Simple negligence Good samaritan laws provide for some exceptions from ______ Liability The NJ 911 Act offers those who are performing in good faith and in accordance with the law immunity from liability False
The criteria which would require the court to show a direct relationship between the action taken by an EMD and the injury to a patient A causation Which of the following is not measured by which an EMD's behavior and conduct is judged or used to establish a "standard of care" Behavior and conduct is judged in comparison with those acting in good faith without regard to financial compensation or reward Which of the following statements regarding confidentiality is true? All of the above Good samaritan laws are mandated by the federal and provide immunity for public safety personnel throughout the country. False If a patient is unconscious and can't respond it is safe to assume they would want to be helped in such cases permission for treatment is through Implied consent Allowing someone with less training to take over care of a patient who is known to be in a life threatening situation is an example of Abandonment An EMD must rely solely on info supplied by college for this reason an EMD will not be liable is on seen findings are more serious than those originally reported to emergency responders such an occurrence is an example of Foreseeability Actions undertaken with malicious intent and willful disregard for the safety of persons and property may be considered Gross negligence Detrimental reliance is defined as when an action or service does not happen that a person claims was reasonable to rely on the agency to perform or provide resulting in injury or worsening of the patient's condition true Which of the following is a legitimate concern for EMD None of the above An EMD must rely solely on agency level activities to avoid liability concerns False
The nervous system is the part of your body that controls all body functions and allows for interactions with the outside world through sensation true the heart is part of The circulatory system The body system that takes in oxygen and is responsible for clearing out waste products such as carbon dioxide and excess water Respiratory system The body system that gives support for the body to protect its vital organs such as the heart and lungs is Musculoskeletal system _____ helps you to breathe and helps with the circulation of blood and aids in digestion muscles The body system that is responsible for your eating processing food, to provide your cells with the fuel they need to work and for eliminating waste is Digestive system If the callar is near the patient, the EMD is hears the patient agonal respirations in the background, this may aid in identifying cardiac arrest true Capillaries are part of The circulatory system Because level of consciousness is difficult to determine without actually seeing the patient the EMD should not waste time on categorizing the elements of the patient's conditions false Many traumatic emergencies get worse as time passes while medical emergencies tend to get better over time true Which of the following is a true statement about arteries All of the statements are true
Blood that flows from a wound and is dark red in color is most likely coming from a vein Simple cuts should clot within 5 - 6 minutes If a caller reports that a patient is unconscious and does not respond to any stimulus the EMD should recognize this as which level of consciousness Unresponsive It is more important to pass on info to responders as it is received from callers than it is to worry about using textbook terminology for consciousness categories such as pain or verbal true Breathing status is always included in the initial questioning of callers because It is absolutely necessary to breathe or the patient will die Agonal respirations are All of the above Because the throat is the only point in the respiratory system where an airway obstruction may occur, if the caller reports that the patient's throat appears clear the cause of difficulty breathing must be due to a physical problem and not an airway obstruction true Traumatic cause of death include blood loss airway obstruction, shock and brain/ spinal cord damage The genital/ urinary system made up of organs and reproduction true Which of the following question might and emd ask a caller in an attempt to determine the patient level of consciousness. D all of the question will aset level of consciousness. Which of the following would be most appropriate for a emd who receives a call from a child who reports daddy i sleeping the yard and i cant wake him up Be recones that the father maybe in an unresponsive level of consciousness and proceed to question the child in accordance with the approved protocol.
When a caller prese the emd with multiple chief complaint that seem to have no relation with each other, the one that has the most potential to worsen or that has the highest the highest level of systems of the bases from the responses assignment true Which of the following may be an indication of a prediction spinal cord injury all of the above In successful resource allocation all of the above In the case of caller whose primary language is not english it is best to send a response higher than you can prove is necessary based on the info you have from the caller if you are in doubt about the callers response true An inoperative response by an emd to a caller with slurred speech The emd should assume intoxicated and assign a lower priority to the call until it is refined by someone who is sober Statement about the skin A it is the largest organ of the body A response configuration is based on personal and on time factors needed for the medical complatent true Person who is a wake when you talk to or yell at them is what level of consciousness verbal Symptoms are feelings described by the patient while signs are things are observed by the caller or bystander a. true A patient who reports feeling of anxiety sweating and rapid breathing is turning blue is most likely Respiratory distress A patient who reports a sense of impending doom, thirst and weakness is most likely A: In Shock
Shock caused by a bee sting where the patient is experiencing swelling of the face and tongue and difficulty breathing is A: Anaphylactic shock Shock resulting from extreme fear that has caused the patient to faint is D: Psychogenic Shock caused by a loss of large amounts of blood through internal and external bleeding is B: Hemorrhagic If a shock victim reports being thirsty the caller should be advised to give the patient a drink of water or a piece of ice to suck on B: False The recommended means for control of bleeding is C: Apply direct pressure If a caller reports that a tourniquet has already been applied they should be advised to A: Leave it in place In most instances the severity of the call can be determined through judgement of the level of emotions expressed by a caller B: False Special considerations when dealing with children callers include which of the following d. all of the above When a caller objects to being questioned an EMD best course of action would be C: To reassure the caller that the question are asked so you can help them and so that proper resources can be sent Secondary hesteria (refreak) may result when D: All the above Because the EMD is a professional specifically trained in dealing with Medical emergencies in their aftermath , they are unlikely to experience any physical or emotional reaction as a result of the outcome of a call they have handled B: False