Communication and Interpersonal Relationships: A Study Guide - Prof. Christopher Mapp, Study notes of Communication

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Exam 1 Study Guide Aug 28 & Sep 11-Dealt with communication and interpersonal communication Characteristics of Human Communication Laswell’s Model - Laswell’s model – mass communication standpoint – asked a series of questions instead of creating a picture or diagram – questions are:  Who  Said what  To whom  In what channel – what method – written, text message, face to face  To what effect – what influence did it have? Linear Model – questions it asks and how it viewed communication – what did Shannon & Weaver add - Shannon and Weaver expanded Laswell’s model into the linear communication model – put it in picture form and added a few things to it – Noise = interference Shannon and Weaver say there are 4 different types of noise:  Physiological – interferences inside our body (stomach growling)  Physical – external forms of noise (talking/cell phone rings)  Psychological – self-talk/mood  Semantic – language/words we don’t understand (when/if parent’s don’t understand “lol”) Interactive Model – what it added and how it viewed communication – Added noise from linear Transactional Model – know the key features of the model – Had to have some Shared feel of some experience, communication happens over time. Started talking back and forth and end up conversing. I-It, I-You & I-Thou communication – I-It isn’t interpersonal, I-you is interpersonal I-It communication – treating other people as objects; very impersonal ---- I-You communication – majority of our communication experiences – more personal – don’t see them as unique, don’t know them enough – how relationships start – discussions about anything more than the evident: subway talking about the number of customers or what the employee there is doing this weekend ---- I-Thou communication – what we use in our very special relationships – understand and know the person – consider them unique – rarest form of communication – form used when both parties know a lot about each other Know the components of the definition of interpersonal communication - defined as the selective, systematic, unique, and ongoing process of transaction between people who reflect and build personal knowledge of one another and create shared meanings.  Selective: choose the people to have interpersonal relationships  Systematic: different context/settings/environments  Unique – can’t be replaced, very important to us  Ongoing – doesn’t start and stop, keeps going  Transaction – back and forth  Personal knowledge – share something about yourself  Creating shared meanings – one has to think of ways to get a thought from their brain to another’s by choice of symbols/words Characteristics of interpersonal relationships - Characteristics of interpersonal communication: how do we know if you’re in an interpersonal relationship? I- Coordinated interactions –both people have to work/communicate with the other person, can’t have a one sided friendship a. Self-disclosure

II- Awareness – both have to be aware of each other – one person is, other isn’t is known as stalking – letting the other know that you are interested in having a conversation III- Enjoyment – IV- Analyze/evaluate – 99.9% of the time if you analyze and evaluate a “friendship” , you are IN a relationship – imagined interactions – daydream episodes we have about our relationships – create memory organization packets – MOP’s – taking someone out to dinner, make sure with an MOP to remember if information is correct, like a favorite restaurant or food type, gift, etc V- Influenced by outside forces –the way we were brought up, experiences VI- Relationships tend to control us, instead of us trying to control our relationships VII- All of our interpersonal relationships are constructed and maintained through interpersonal communication Define communication competence & types – how does competence relate to interpersonal relationships- Do we know how to size up a situation and communication appropriately? Based on the relationship, the timing, we decide how to communicate and when Sep 16 Define self concept and the 3 types - Material – appearance/hair/things of that nature Social – relationships we build/roles we have Spiritual – values and morals/goal oriented and things like that How is self concept different from personality? - personal view of yourself - different from personality (personality is genetic) Mead’s ideas about self concept Particular Other – 4 parts and how they work to help build self concept Generalized Other – know parts and how it is used to build self concept – The idea that its basically society at large – Different groupings by race, gender, sexual preference, religion, Sep 18 Johari Window – Looking at the difference between what your willing to Share and how much your willing to listen to about what you share-Know the four quadrants Social Penatration Theory – The onion - you peel away layers of people until you get to the core – which is the most personal information – looking at how much your willing to share and how deep your willing to get, as well as different topics your willing to discuss Powell’s levels of communication Types of trust and what – Trusting, trustworthy, failed trust Chapter 1 Definition of communication and its components Parts of the communication model Definition of different communication contexts, including intrapersonal Principles of communication Chapter 5 How self concept relates to intrapersonal communication – Very beginning of the chapter-page 95-basically talking about in general that we have some understanding of what ourself is… etc.. go read Definition of values, beliefs, attitudes, self-image, self-esteem How self concept relates to self esteem

Define intrapersonal communication Uncertainty theory and predicted outcome value theory Maslow’s hierarchy – a listing of all the needs that we want met in order to survive Schutz’s Interpersonal needs Know parts of Johari Window and Social Penetration and how they relate to self concept Why we engage in interpersonal communication Self disclosure – styles and principles