Exam 2 Study Guide - Introduction to Communications | COMM 1001, Study notes of Communication

Download Exam 2 Study Guide - Introduction to Communications | COMM 1001 and more Study notes Communication in PDF only on Docsity! Comm Theory 1001 Exam 2 Study Guide 1. Assumptions about relational dialects: Relationships aren’t linear Rationalized life is characterized by change Contradiction is the fundamental fact of relational life 2. Baxter and Montgomery are convinced that personal relationships are: Undetermined processes of ongoing flux “Relationships are always in flux; the only certainty is certain change” 3. Baxter and Montgomery suggest that people desire to have what in relationships? a balance between dependence and independence 4. Dialectial tensions: a. Inclusion-Seclusion: desire to withdraw from others vs. desire to interact with others i. [autonomy vs. connection] – must sacrifice some independence, but too much connection causes individual identities to be lost b. Conventionality-Uniqueness: conforming to social norms vs. creating a unique pair identity i. [predictability vs. novelty] – people strive for predictability in relationships, but also seek mystery, spontaneity, and surprise c. Revealment-Concealment: what to reveal about the relationship to others i. [openness vs. closedness] – each possible advantage of self- disclosure or closedness is offset by a corresponding potential danger 5. Watzlawick’s view of family systems/family therapy: in order to understand the movement in any single figure in a family system, one must examine the communication patterns among all its members (each family member plays a one-of-a-kind game with homemade rules) 6. Franklin family: a. Mike- smokes to relax, but his family gets upset about that, making him want to smoke more, which causes more tension b. Stan(father)- denies his son’s problem, think he will grow out of it c. Sonia(mother)- covers for Mike by lying to the school and getting him out of drinking tickets d. Laurie(sister)- forces her straight edge friends upon him hoping he’ll get in with the “good crowd” 7. Punctuation: interpreting an ongoing sequence of events by labeling one event as the cause and the following event as the effect 8. Metacommunication: communication about communication. “This is how I see myself, this is how I see you, this is how I see you seeing me.” 9. Symmetrical interchange: -Equal power (both Laurie and Sonia are skilled in different areas, therefore neither tries to control one another) -Movement to yield control of the exchange (each perform without the other claiming dominance) 10. Complementary exchange: -Difference in power (Sonia’s mothering is strong on control and she treats Mike as a child, therefore maintaining dominance) -Movement to gain control of exchange (She hides his drinking, lies to school officials to cover for him, and hires lawyers for him) 11. Family homeostasis: keeps the family in balance 12. Reframing: changing the view on the situation by stepping outside and re- determining what it means (like fighting, kicking, and screaming in a nightmare and then waking up) b. Personal stories: individual based stories (tales told by employees that put them in a favorable light) c. Collegial stories: positive of negative stories about others in the organization (descriptions of how things “really work”) 28. Consent (according to Deetz’s theory): actively but unknowingly accomplishes other’s interest in attempt to fulfill their own 29. Why is Deetz’s theory considered a “critical theory”? it reflects upon the practices of a society; uses a set of standards to determine what is fair and what is not 30. Managerialism: a systematic logical, set of routine practices, and ideology that values control over all other concerns; strategic control 31. What are the 4 ways a corporate decision is made? a. Strategy and consent: (managerial control- excludes voice of people who are directly affected by decisions) b. Involvement and participation: (codetermination- open dialogue among all stakeholders) 32. Deetz is convinced that meaningful democratic participation in corporate decision making is important to whom? Citizens 33. Deetz’s critical communication theory seeks to balance: corporate and human interests 34. To enhance stakeholder participation, Deetz recommends what about quality info? Open negotiations of power and stakeholders should have a say in corporate decisions 35. Aristotle definition of rhetoric: discovering all possible meanings of persuasion 36. Logos: to reason logically 37. Enthymeme: -premise based on the beliefs of the audience -deals with truths we are familiar with so they excite us -deals with common sense knowledge -can have several right answers -most effective when they tap into beliefs we already have 38. Ethos: perceived credibility through ethics (human character) 39. Pathos: emotional proof 40. Five canons of rhetoric: a. Invention: discovery of convincing arguments b. Arrangement: organization of material for best impact c. Style: selection of compelling and appropriate language d. Memory: mastery and rehearsal of content e. Delivery: coordination of voice and gestures 41. Criteria of audience analysis: epideictic speaking considers praise and blame for the benefit of present day audiences