Download ThiemeMeulenhoff's Shift to Online Learning Solutions and more Slides Voice in PDF only on Docsity! C A S E S T U D Y T H I E M E M E U L E N H O F F Leading the way in educational change The spark that changed ThiemeMeulenhoff. Where we started offering textbooks for classroom teaching, technological innovation inspired us to create a more personal, effective and efficient learning experience for students and teachers. We wanted to step away from books and create more innovative educational solutions, from online educational tools to apps and e-learning materials. Fuelled by the latest of technology and Sentia’s expertise, we transformed from an educational publisher to a designer of modern teaching methods. C H A L L E N G E Making sure the lights are always on “Learning never ends, so our online learning environment should be available at all times” S O L U T I O N Advanced security and guaranteed system uptime O U T C O M E A platform to count on E-learning available 99.99% of the time The online learning platform and all learning materials are highly secured, giving ThiemeMeulenhoff and their educational publishing partners the freedom to publish their learning materials with peace of mind. The platform is moreover 99.99% available and continuously monitored, so it can be relied upon by teachers and students for their educational needs, at all times. Sentia understands that fostering a student’s ability to learn requires advanced security and guaranteed system uptime. Sentia therefore provided water-tight identity and access management, ensuring the safety of users’ personal data. Capacity is designed to scale alongside demand, so the platform keeps performing, even in peak times. A dedicated team of architects and engineers moreover monitor, guard and manage the platform continuously to ensure it’s always up and running. Managed Security and Compliance Identity and access management On-demand scalable infrastructure Continuous performance monitoring The online learning environment of ThiemeMeulenhoff is a business-critical application, as students and teachers must have access to their teaching resources at all times. Especially during peak times, such as the start of each new school year, ThiemeMeulenhoff wants to ascertain the security and connectivity of the platform is faultless. When the system is unavailable, students cannot continue their work and teachers are hindered in monitoring and testing them. C H A L L E N G E Assuring constant excellent performance “It is essential that these materials are secure and always accessible” S O L U T I O N End-to-end user monitoring O U T C O M E Always one step ahead 641 E-learning applications monitored 24/7 The data derived from the platform and user monitoring is used to improve the performance of the platform. The monitoring moreover ensures educational publishers cannot remove outdated teaching materials from its portfolio that some schools may still work with, allowing ThiemeMeulenhoff applications to be phased out within the legally prescribed period of four years. Sentia configured the IT platform with multiple sensors to ensure the ongoing availability and performance of the new platform. The end- to-end user monitoring Sentia provides allows ThiemeMeulenhoff to know who is online when, and what materials are being used. Also, legacy applications are monitored by sensors Sentia has placed and schools using outdated teaching materials are promptly informed of expiring licenses. Managed Application Continuity Pro-active performance monitoring End-to-end user monitoring Continuous management 24/7 ThiemeMeulenhoff wants to assure the e-learning platform is optimally supporting students and teachers in their learning experience. The publisher therefore wants to know how the platform performs as well as the running of learning tools and applications, ensuring that, whenever a problem would arise somewhere along the chain, it can be quickly traced and expertly resolved. “We know Sentia is a partner we can trust and that this is a partnership we will build upon.” F U T U R E Leading the way with intelligent learning solutions This spark of innovation led ThiemeMeulenhoff to evolve from a supplier of learning materials to a company offering intelligent learning solutions. Their new digital learning environment creates freedom; students can make selections, teachers can work with the systems they like, and ThiemeMeulenhoff is able to grow and light up the educational industry. All their growth has been made possible through the harnessing of a secure and stable IT infrastructure and a digital environment that is always accessible. ThiemeMeulenhoff has big plans and believes in the power of combined digital and paper teaching aids. This can only be accomplished with a well-organised basis and an IT-infrastructure that fits the publisher’s growth plans. The power of the Cloud has been discussed and, in conjunction with Sentia, they are working hard to make a gradual switch. Both partners decide jointly where new learning environments can be accommodated best; within the publisher’s existing IT infrastructure or the Sentia Cloud.