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Learn2Serve Food Manager Certification - Notes
1.Thawing food can be part of the cooking process if: cooked to the require-
ments of the FDA food code
2.Foodborne Pathogens easily transmitted through food: Salmonella, Shigella,
Norovirus, E Coli, Hepatits A, Clostridium Botulinum
3.Salmonella - Cause: Can be found on any food item exposed to animal waste
4.Salmonella - Infection: immediate, develops within 12-72 hours and lasts 4-
days
5.Salmonella - Symptoms: food poisoining
6.Salmonella - Prevention: avoid cross contamination, maintain personal hygiene,
clean workspaces, cook foods properly
7.Shigella - Cause: Pests or human-to-human by infected feces. Shigella is a
bacteria found in the digestive tract of humans
8.Shigella - Infection: develops within 2-3 days of exposure
9.Shigella - Symptoms: loose, watery stool. Dysentery in severe cases
10.Shigella - Prevention: may spread to others through contaminated stool up to 4
weeks after symptoms have passed
11.Norovirus - Cause: food items or water sources contaminated with infected
feces or fluids
12.Norovirus - Infection: sudden onset, 1-2 days, extremely contagious
13.Norovirus - Symptoms: gastroenteritis or "stomach flu"
14.Norovirus - Prevention: can be infectious three days - two weeks after recovery
15.E.Coli - Cause: Poor processing and handling of food that has been contaminat-
ed (i.e. manure-based fertilizers). Bacteria found in digestive tract of humans, most strains harmless.
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16.E. Coli - Infection: develops within 3-4 days
17.E. Coli - Symptoms: bloody diarrhea, severe cases cause blood problems and
kidney failure
18.E. Coli - Prevention: proper handling and cooking to safe temperatures, proper
hand washing after restroom, proper fruit and veg washing
19.Hepatitis A - Cause: raw or undercooked shellfish harvested from polluted
waters, other infected individuals, cold cuts, fresh squeeze juices, raw fruits and veg, water contaminated with sewage
20.Hepatitis A - Infection: sudden onset, lasts less than two months
21.Hepatitis A - Symptoms: fever, nausea, loss of appetite, abdominal discomfort,
dark urine, jaundice
22.Hepatitis A - Prevention: Proper sanitation, personal hygeine, water treatment
with chlorination, heating to 185 degrees for one minute
23.Clostridium botulinum - Causes: occurs in badly packaged or damaged
canned and vacuum-sealed foods including canned vegetables
24.Clostridium botulinum - Infection: onset 4-6 hours, targets the nervous sys- tem
and may cause permanent damage if not treated immediately
25.Clostridium botulinum - Symptoms: Botulism, neurotoxicity - double vision,
inability to swallow, speech difficulty, progressive paralysis of respiratory system, can be fatal
26.Clostridium botulinum - Prevention: canned and packaged items are in good
condition upon receipt, even small dents can be potentially dangerous (best to return to vendor)
27.Food spoilage is caused by: rough handling, exaggerated high or ow keeping
temps, bacteria, enzymes, mold and pests
28.Dehydration and Overheating can be used to reduce: pathogenic biological
3 / contaminants
29.Vegetables regularly covered in soil, like potatoes and mushrooms, should be
stored: below or beneath other veggies so that any loose soil will not fall on clean items
30.TCS foods include (9 categories): Time/Temp Control for Safety: 1) raw and
most cooked meat, poultry and seafood; 2) most milk and dairy products; 3) eggs;
- cooked veggies and pasta; 5) raw seed sprouts and soy products; 6) cut melons;
- cut leafy greens; 8) garlic in oil that have not been processed; 9) cut tomatoes
31.Conditions that cause disease causing bacteria to multiply include (5): 1) Foods
high in protein, moist and slightly acidic PH; 2) Time; 3) Temp in the danger zone 41 to 135 degrees F; 4) Oxygen; 5) Moisture
32.Bacteria only need amount of time in the danger zone to multiply: -
10-20 mins
33.The danger zone temperature is between: 41 and 135 degrees F
34.Cooking at high enough temps with kill most bacteria BUT: does not destroy all
dangers of toxins; contamination can occur after cooking
35.What moisture rating do bacteria need to become pathogenic?: above 0.85 AW
36.Top Food Allergens include (8):: Peanuts, Soybeans, Milk, Eggs, Fish, Shell- fish,
Tree nuts, Wheat
37.Does Cold Preservation kill bacteria?: No, it only slows the growth. Refriger-
ation temps must be 34-40 degrees F for short term storage
38.What are types of Heat Preservation?: Pasteurization , Ultra Heat Treatment
(UHT), Sterilization & Canning
39.What is Pasteurization?: A type of heat preservation, which heats food to mild
temps and cools immediately, that still requires refrigeration afterwards. Commonly for dairy products, eggs and wine.
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40.What is Ultra Heat Treatment (UHT)?: a type of heat preservation like pasteur-
ization but uses higher temps
41.What is Sterilization & Canning?: a type of heat preservation, which heats foods
at high temps for a long enough time to destroy all organisms and foods often lose quality - canned foods
42.High Risk foods include:: protein rich, moist and at room temperature;
"Ready-to-Eat" foods
43.Frozen foods enter the danger zone when: Thawing - ice crystals may remain in
the center of large foods not thawed properly
44.When is it unsafe to thaw frozen foods?: At room temperature
45.You may only microwave foods to thaw safely if: foods are cooked immedi- ately
afterwards
46.You may thaw foods in the refrigerator at what temperature?: colder than 41
degrees F
47.How can you thaw food using running water?: Submerged under running
water at or below 70 degrees F
48.Hot food should be cooled between what temps for what amount of time to be
considered safe?: first between 135 - 70 degrees F within 2 hours, then from 70 - 41 degrees F within the next 4 hours
49.What are methods of cooling hot food?: In a blast chiller, dividing food into
smaller or thinner portions and/or smaller containers, dividing into shallow pans 2- 3 inches deep
50.What is the safest way to reheat food?: Reheat to at least 165 degrees for 15+
seconds; only reheat once
51.What is the method of holding and reheating TCS foods not intended for immediate
consumption?: hold at 135 degrees or above, reheat to at least 165 degrees, rapidly cool and refrigerate or hold at 41 degrees or less for no longer than 2 hours
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52.The maximum amount of time foods can be held without a temperature control
is: four hours
53.When should you check temperature of TCS foods?: at receipt of delivery,
towards end of cooking or reheating, toward the end of thawing, frequently during hot/cold holding, once of the actual freezer
54.Employees cannot eat in the prep area but they can drink only if: from
containers with both a straw and lid
55.Food employees should wear clothing of what color and without what two things?:
light color; without buttons and buckles
56.All poultry products should come from facilities inspected by the: USDA
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57.How must raw shell eggs be received at a food establishment?: in refriger- ated
equipment at a temp of 45 degrees or less
58.Food must be stored at what level above the floor?: at least 6 inches off of the
floor
59.Raw foods must be stored above or below ready-to-eat foods? why?: below to
avoid contamination
60.Using the FIFO principle, how should foods be stored?: foods with the
longest shelf life below foods with short shelf life
61.What is the ideal temperature to store dry foods?: between 50 and 70
degrees F
62.What is the keep time and temp of Ready-To-Eat foods that are not frozen?-
: no longer than 7 days at 41 degrees F or less
63.Sanitization can be achieved by what two methods?: heat or chemicals
64.What is the method for sanitizing with hot water? (think jacuzzi): sub- merged
in water at a minimum of 171 degrees F for at least 30 seconds
65.What is the method for sanitizing with steam? (think dishwasher): steam at least
200 degrees F applied for a minimum of 5 seconds
66.Items must be allowed to fully after a method is applied in order to be
considered sanitized. Do not after items have been sanitized.: air dry, rinse
67.Chemicals used for sanitization must meet requirements by what two reg- ulatory
bodies?: FDA food code and OSHA (limits for gases dissolved in solutions)
68.When should surfaces be cleaned and sanitized? (5 different times): before using
the equipment, when switching to another type of food, every four hours if in constant use, immediately after use, at the end of the shift
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69.If in constant use, surfaces should be cleaned and sanitized at least how often?:
every 4 hours
70.What are the three main types of chemical sanitizing compounds approved for use
on food premises?: 1) Chlorine, 2) Iodine, 3) Quaternary Ammonium (Quats)
71. What are the pros and cons of using Chlorine for sanitizing?: Pros - effective in
both hard and soft water, Cons - may corrode metals when used at high temps
72.What are the pros and cons of using Iodine for sanitizing?: Pro- works quickly,
Cons - stains silver and copper
73.Iodine must be at a minimum temp of at a PH of or higher, and a
concentration between mg/L: 68 degrees F, 5, 12.5 - 25
74.Minimum concentration for Chlorine in a three-compartment sink is
ppm: 50
75.What are the pros and cons of using Quaternary Ammonium for sani- tizing?:
Pros - odor free and non-corrosive, Cons - does not work in hard water (500mg/L or less), not effective for some bacteria
76.What is the minimum temp for Quats sanitization to be effective?: 75 degrees
F
77.Storage areas should be near areas, and if possible, delivered
should never be carried through areas: delivery; food prep
78.Hand washing sinks must be separate from: other sinks in the establishment (i.e.
food prep)
79.What is the only food code approved wood for cutting boards, blocks and pizza
paddles?: Maple and similar close-grained hardwoods
80.Building Materials - the best type of floors are those which do not have what?: 90
degrees angles where the walls and floors meet; should be coved to shed water away from the wall
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81.Wiping cloths that are not dry should be stored in what way between uses?:
In a sanitizer solution of adequate concentration
82.What is a danger of storing non-dry wiping cloths?: cloths soiled with organ- ic
material may overcome the effectiveness of, and neutralize, the sanitizer
83.Wiping down a surface with a reusable wet cloth stored in a sanitizer solution is
acceptable to clean up food spills and wipe down equipment surfaces but it does not satisfy what?: the requirements by the food code for methods and frequency of cleaning and sanitizing of food contact surfaces
84.Wiping a surface with a dry disposable towel using a spray bottle contain- ing pre-
mixed sanitizing solution alone...: does not constitute proper cleaning and sanitizing of food contact surfaces required by the food code
85.HACCP stands for: Hazard Analysis Critical Control Point system
86.What is the goal of the HACCP system?: to streamline food safety practices,
provides the best security against contamination (biological, chemical and physical)
87.What 5 tasks must be completed prior to developing a HACCP system?: 1)
Assemble a team, 2) Describe the food products and method of distribution, 3) Describe the intended use and consumers of the product, 4) Develop a Flow Diagram which briefly describes the steps in the process, 5) Verify the Flow Diagram
88.Who should not develop the HACCP team alone?: Experts outside of the
organization
89.What are the 7 principles of the HACCP plan?: 1) Conduct a hazard analysis,
- Determine the CCPs (critical control points), 3) Establish Critical Limits, 4) Estab- lish Monitoring Procedures, 5) Establish Corrective Actions, 6) Establish Verification Procedures, 7) Establish Record-Keeping and Documentation Procedures
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90.What are four possible hazards that might be analyzed during the first step of the
HACCP plan?: Ingredients and raw materials, steps in the process, product storage and distribution, final prep and use by the consumer
91.What are the two main stages of the Hazard Analysis step during the devel- opment
of the HACCP system?: Hazard Identification - lists all possible hazards (bio, chem, phys, or historically health-related adverse effects of the product) and Hazard Evaluation - rates the severity of the hazard and likelihood of occurrence
92.What is the main focus of the initial Hazard Analysis?: Safety, not quality
93.Critical Control Points, or CCPS, are defined as: potential hazards that can be
prevented, eliminated or reduced to acceptable levels
94.What must be applied at each CCP?: A control measure based on the facility
layout, equipment used, ingredients and processes
95.Refrigeration of a pre-cooked food to prevent hazardous microorganisms from
multiplying is an example of what staged in the HACCP system?: Critical Control Point
96.When, during the HACCP development process, might a decision tree be used?:
When determining the CCPs note it may not be substituted for expert knowledge
97.What is the purpose of establishing critical limits during the development of the
HACCP system?: to set the minimum standards for processes (i.e. max or min value to which a hazard parameter must be controlled)
98.Control Limits must , , or the occurrence of the food
safety hazard. They must be based.: prevent, eliminate or reduce. Scientifically
99."All employees must wash hands under soapy water for a minimum of 10 seconds
before rinsing and drying" is an example of what? What is the Critical Control Point?: A Critical Limit, Handwashing
100. Tracking the operation to ensure food safety and identifying if there is a
trend toward loss of control is the purpose of what stage in the HACCP system?:
10 / #4) Monitoring Procedures
101. Workers following a planned sequence of observations or
measurements is a form of , where the goal is to asses if is under control?: - monitoring, CCP
102. Monitoring Procedures should provide written documentation for use
during what later step?: Verification
103. Establish Corrective Actions requires what three steps?: 1) determine and
correct the cause of non-compliance - including who is responsible for implementing the corrective action, 2) determine the disposition of the non- compliant product, 3) record the corrective actions that have been taken
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104. Deciding how often the entire HACCP system will be checked for flaws and
efficiency is a part of what stage?: #6) Establishing Verification Procedures
105. Procedures validate that the plan is accurate and the HACCP
system operates according to plan.: Verification
106. Who should validate that the Verification Procedures are scientifically
sound and that all hazards have been identified?: Outside experts, such as an unbiased independent authority, can also include individuals internal to the food operation
107. The final stage of the HACCP system should include what four compo-
nents?: 1) a summary of the hazard analysis, 2) the goals of the HACCP plan (including the preliminary tasks - team members, product description, distribution method, flow chart), 3) supporting documentation such as validation records, 4) records of any and all corrections made by operating the HACCP system.
108. Ingredients for which critical limits have been established; Processing,
Storage and Distribution records; and Deviation & Corrective Action records are examples of: HACCP records to keep following the 7th principle of HACCP system
109. What is most important for the HACCP program to be successful?: Man-
agement's commitment
110. Prerequisite programs are essential to the development & implementa- tion
of the HACCP plan because: they provide the environmental and operating conditions required to produce safe foods. Whereas, HACCP is limited to ensuring the safety of food consumption.
111. Prerequisite programs to HACCP are based on what?: Good Manufacturing
Practices (cGMPs)
112. "Management should establish a linear product flow and traffic control to
12 / minimize cross-contamination from raw to cooked materials" is an example of what, when related to HACCP?: Prerequisite programs
113. Common Prerequisite Programs include: Facility; Supplier Control pro-
grams; Ingredient Specifications; Production Equipment calibration schedules; Cleaning & Sanitation procedures; Personal Hygiene requirements; Training; Chem- ical Control; Receiving, Storage and Shipping; Traceability & Recall; Pest Control
114. When should Prerequisite programs be reviewed for effectiveness?: Dur- ing
the design and implementation of the HACCP plan
115. More than half of the seafood eaten in the U.S. is imported from how many
countries?: 135
116. The NOAA stands for what?: National Oceanic Atmospheric Administration
117. The NOAA inspects for & : sanitation
and quality
118. Eyes of fresh fish should be and : clear
and bulge a little
119. Fresh fish have what color gills?: bright red, free of slime
120. Fresh fish must be received at what temperature?: 41 degrees F or lower
121. What is the best way to thaw frozen fresh to maintain quality?: gradually
overnight in the refrigerator
122. If you must thaw frozen fish quickly, what is the best method?: immerse
plastic bag in cold water for about an hour, stop the defrost cycle while the fish is icy but pliable
123. Cooked seafood should NOT be kept unrefrigerated or unfrozen for what
length of time?: 2 hours
124. Anne has been asked to receive the food order at the loading dock from the
restaurant's food distributor. What is a good idea for Anne to have with her before she
13 / meets the delivery person?: An apron to keep her clothes clean
125. In order for pests to feel comfortable and survive well in a food facility they
need access to: warmth and shelter
126. The most important and most effective way to control pests in a food
establishment is to: keep the facility clean
127. If a health inspector comes for a health inspection and there is no man- ager
present, the employee on duty should: allow the inspector to come in and do the inspection
128. What is the best kind of cleaning agent to use for cleaning burned-on
grease?: Abrasive cleaner
129. During an inspection, health inspectors will sometimes ask employees
questions. They do this because they want to know: if the employee is properly trained
130. The CDC has identified five contributors to foodborne illness. What are the
top five contributors?: 1) improper hot/cold holding, 2) improper cooking temps,
- dirty and/or contaminated utensils and equipment, 4) poor employee hygiene,
- food from unsafe sources
131. If all proper hand washing steps are followed, how long should the entire
process take?: at least 20 seconds
132. A food handler's duties regarding food safety include all of the following
EXCEPT: Periodically test food for illness causing microorganisms.
133. Corrective action needs to be taken immediately if you see a food han-
dler.: Using hand sanitizer instead of washing their hands.
134. What situation requires local regulatory authority to be contacted imme-
diately: water service interrupted for 2 hours
135. Creation of which of the following quality programs is a management
responsibility?: Assurance
136. What bacteria does not cause food borne illness?: Acidophilus milk
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137. Which one of the following food contaminations is usually associated with
undercooked chicken?: Salmonella
138. Which of the following food contaminations is best prevented by cooking to
safe temperatures?: E. Coli
139. Which method has the most continuous effect in promoting prevention of
food contamination?: Educating employees about clean, responsible, and legal food handling.
140. Food preservation does not prevent: the growth of microorganisms
141. Reheated food items must be heated for a minimum of 15 seconds to at
least: 165 degrees F
142. According to the Food Code, proper food labels should NOT contain: The
date that frozen preparation-needed foods are to be consumed
143. Effective ventilation systems: Maintain proper humidity
144. To reduce dramatically all potential contamination, the most highly criti- cal
training for all employees is: personal hygeine
145. Prerequisite programs are the of a
successful HACCP system: - foundation
146. When deigning a diagram of the work flow process, it is important that the
diagram be: employee training
147. Effectiveness of a HACCP system depends on: regular verification activities