GEB 3213 Business and Administrative Communication Chapter 13 Exam Verified Question and A, Exams of Administrative Sociology

Download GEB 3213 Business and Administrative Communication Chapter 13 Exam Verified Question and A and more Exams Administrative Sociology in PDF only on Docsity! GEB 3213 Business and Administrative Communication Chapter 13 Exam Verified Question and Answers 2024-2025 1. Which of the following statements is true about informative speeches? a. They seek to motivate the audience to change their minds. b. They notify audiences on issues that are under consideration in a referendum. c. They aim to start a new habit. d. They aspire to get people to take on a new belief. e. They try to influence people to adopt a new idea. - ANS- b. They notify audiences on issues that are under consideration in a referendum. 2. There are distinct functions inherent in a speech to inform. Which of the following is not one of them? a. You will be offering to share with the audience some of the information you have gathered relating to a topic. b. By looking at your speech from an audience-oriented perspective, you will increase your ability to increase the audience's understanding. c. When you present your speech to inform, you may want to maintain the audience member's perceptions of your topic. d. Your intentions are to inform the audience, increasing their understanding of a particular subject, and gaining new skills. e. The act of sharing will reduce ignorance, increase learning, and facilitate understanding of your chosen topic. - ANS- c. When you present your speech to inform, you may want to maintain the audience member's perceptions of your topic. 3. When we share information informally, _____. a. we intend it to be a display of attitude b. we divide people into groups that agree or disagree with the speaker c. we use sarcasm to communicate attitude d. we take sides e. we often provide our own perspective and attitude for our own reasons - ANS- e. we often provide our own perspective and attitude for our own reasons 4. The relationship between informing as opposed to persuading your audience is often expressed in terms of _____. a. exposition versus interpretation b. explanation versus argument c. explication versus analysis d. definition versus declaration e. identification versus recognition - ANS- a. exposition versus interpretation 5. _____ means a public exhibition or display, often expressing a complex topic in a way that makes the relationships and content clear. a. Interpretation b. Argumentation c. Description d. Exposition e. Narration - ANS- d. Exposition 6. _____ involves adapting the information to communicate a message, perspective, or agenda. a. Argumentation b. Interpretation c. Narration d. Description e. Exposition - ANS- b. Interpretation 7. _____ is an unreasoned or not-well-thought-out judgment. a. Framing b. Gatekeeping c. Reciprocity d. Anomaly e. Bias - ANS- e. Bias 8. Which of the following about bias is true? a. It involves beliefs or ideas held on the basis of current evidence rather than conviction. c. involves qualities that move an individual to a more excited state of mind. d. means that the information applies, relates, or has significance to the listener. e. is a set of beliefs and understandings a society has about the world. - ANS- a. involves perceptions of worth, value, and usefulness. 16. _____ involves placing an imaginary set of boundaries around a story, of what is included and omitted, influencing the story itself. a. Acculturation b. Bypassing c. Exposition d. Framing e. Relevance - ANS- d. Framing 17. _____ is a process of determining what news, information, or entertainment will reach a mass audience. a. Incorporation b. Gatekeeping c. Exposition d. Framing e. Relevance - ANS- b. Gatekeeping 18. _____ is a process of selecting what the audience will see and hear and in what order. a. Incorporation b. Priming c. Agenda setting d. Framing e. Selection - ANS- c. Agenda setting 19. Themes of independence, overcoming challenging circumstances, and hard-fought victory are seen repeatedly in American programming and national speeches. They reflect an aspect of American _____. a. sociocentrism b. stereotyping c. pathos d. priming e. culture - ANS- e. culture 20. Which of the following is not a way to help listeners learn? a. Limit the number of details b. Focus on clear main points c. Pace yourself carefully d. Speak with concern for clarity e. Do not use restatement and repetition - ANS- e. Do not use restatement and repetition 21. Memorizing words (names, places, and dates) are examples of the _____ learning style. a. intrapersonal b. spatial c. bodily d. logical e. linguistic - ANS- e. linguistic 22. Graphic organizers, classifying, and working with patterns and relationships are strategies to help you design your speech to align with the _____ learning style. a. musical b. bodily c. logical/mathematical d. spatial e. bodily/kinesthetic - ANS- c. logical/mathematical 23. Which of the following is an example of the spatial learning style? a. Focusing/concentration b. Mediating c. Sense of timing and balance d. Speaking e. Mental imagery - ANS- e. Mental imagery 24. Drama, role playing, touching and manipulating objects, demonstrating are some strategies to help you design your speech to align with the _____ learning style. a. bodily/kinesthetic b. musical c. spatial d. interpersonal e. intrapersonal - ANS- a. bodily/kinesthetic 25. Organizing, negotiating, and mediating are examples of which learning style? a. Linguistic b. Spatial c. Intrapersonal d. Interpersonal e. Logical/mathematical - ANS- d. Interpersonal 26. Individual projects, self-paced instruction, and note-taking are strategies associated with which learning style? a. Logical/mathematical b. Intrapersonal c. Bodily/kinesthetic d. Linguistic e. Interpersonal - ANS- b. Intrapersonal 27. Which of the following is an example of the musical learning style? a. Language b. Mental imagery c. Pitch and tone d. Dance e. Collaboration - ANS- c. Pitch and tone 36. _____, or truthfulness, is a key ingredient in trust. a. Mutuality. b. Respect c. Nonjudgmentalism d. Reciprocity e. Honesty - ANS- e. Honesty 37. _____ can be defined as an act of giving and displaying particular attention to the value you associate with someone or a group. a. Sincerity b. Mutuality c. Reciprocity d. Respect e. Honesty - ANS- d. Respect 38. Communication involves sharing and that requires _____. a. resourcefulness b. trust c. responsibility d. diversity e. objectivity - ANS- b. trust 39. Which of the following about trust is false? a. Trust once lost cannot be regained. b. It builds over time, through increased interaction and the reduction of uncertainty. c. Trust is a process, not a thing. d. It takes a long time to build trust in a relationship. e. It can be lost in a much shorter amount of time. - ANS- a. Trust once lost cannot be regained. 40. _____ means taking advantage, using someone else for one's own purposes. a. Reciprocity b. Nonjudgmentalism c. Exploitation d. Gatekeeping e. Framing - ANS- c. Exploitation 41. Which of the following about exploitation is true? a. When we speak ethically, we do not intentionally exploit one another. b. A relationship with an audience should be perceived as a means to an end. c. You should only focus on what you get out of a relationship. d. Focusing merely on what you get out of a relationship will lead you to treat people as individuals. e. The temptation to exploit others in business situations is rare. - ANS- a. When we speak ethically, we do not intentionally exploit one another. 42. Which of the following is not true about an informational presentation? a. It is a common request in business and industry. b. It is the verbal and visual equivalent of a written report. c. It is more often theoretical than analytical. d. Informative presentations serve to present specific information for specific audiences for specific goals. e. It does not have to be a formal event, though it can be. - ANS- c. It is more often theoretical than analytical. 43. The attention statement of a presentation: a. communicates the central theme. b. summarizes key points. c. addresses key points. d. communicates a point and common ground. e. raises interest and motivates the listener. - ANS- e. raises interest and motivates the listener. 44. The introduction of a presentation: a. raises interest and motivates the listener. b. addresses key points. c. communicates a point and common ground. d. summarizes key points. e. communicates the main point. - ANS- c. communicates a point and common ground. 45. The residual message of a presentation: a. raises interest and motivates the listener. b. communicates a point and common ground. c. addresses key points. d. summarizes key points. e. communicates the central theme. - ANS- e. communicates the central theme.