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Business Communication: Chapter 7 Questions and Answers, Exams of Business Fundamentals

A set of multiple-choice questions and answers related to business communication, specifically focusing on the principles of effective business writing. It covers topics such as general revision, style evaluation, common errors, punctuation, verb tense, modifiers, clarity, prepositional phrases, communication models, clichés, qualifiers, parallel construction, and the evaluation of writing. The questions aim to test understanding and application of these principles in a business context. This resource is useful for students studying business communication or professionals looking to improve their writing skills. (404 characters)

Typology: Exams

2024/2025

Available from 06/18/2025

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GEB 3213 Chapter 7 Questions and Answers Already Graded A
1. General revision requires attention to all of the following main categories except
_____.
a. content
b. technology
c. organization
d. style
e. readability <<Ans>>b. technology
2. Which of the following about evaluating style is true?
a. Style addresses the central questions of who, what, where, when, why and how
within the range and parameters of the assignment.
b. Your document may use any of a wide variety of style principles, such as
chronological, spatial, or compare/contrast.
c. Style is created through content and organization and involves word choice and
grammatical structures.
d. Style refers to the reader's ability to comprehend the document.
e. Standard styles include an introduction, body, and conclusion. <<Ans>>c. Style is
created through content and organization and involves word choice and grammatical
structures.
3. What is the most embarrassing error in business writing?
a. Giving the wrong date
b. Matching the date with the wrong day of the week
c. Misspelling someone's name
d. Missing words
e. Missing punctuation at the end of the sentence <<Ans>>c. Misspelling someone's
name
4. This is probably the most versatile of all punctuation marks; it means you as a
writer can use your judgment in many cases as to whether you need it or not.
a. Comma
b. Apostrophe
c. Period
d. Hyphen
e. Colon <<Ans>>a. Comma
5. Which of the following about commas is false?
a. They are used to separate two independent clauses joined by a conjunction.
b. They are used to offset words that help create unity across a sentence.
c. They are often used to separate more than one adjective modifying a noun.
d. They are used to offset clauses that are essential to the sentence.
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GEB 3213 Chapter 7 Questions and Answers Already Graded A

  1. General revision requires attention to all of the following main categories except _____. a. content b. technology c. organization d. style e. readability <>b. technology
  2. Which of the following about evaluating style is true? a. Style addresses the central questions of who, what, where, when, why and how within the range and parameters of the assignment. b. Your document may use any of a wide variety of style principles, such as chronological, spatial, or compare/contrast. c. Style is created through content and organization and involves word choice and grammatical structures. d. Style refers to the reader's ability to comprehend the document. e. Standard styles include an introduction, body, and conclusion. <>c. Style is created through content and organization and involves word choice and grammatical structures.
  3. What is the most embarrassing error in business writing? a. Giving the wrong date b. Matching the date with the wrong day of the week c. Misspelling someone's name d. Missing words e. Missing punctuation at the end of the sentence <>c. Misspelling someone's name
  4. This is probably the most versatile of all punctuation marks; it means you as a writer can use your judgment in many cases as to whether you need it or not. a. Comma b. Apostrophe c. Period d. Hyphen e. Colon <>a. Comma
  5. Which of the following about commas is false? a. They are used to separate two independent clauses joined by a conjunction. b. They are used to offset words that help create unity across a sentence. c. They are often used to separate more than one adjective modifying a noun. d. They are used to offset clauses that are essential to the sentence.

e. They are used in dialogue sequences. <>d. They are used to offset clauses that are essential to the sentence.

  1. What is the use of semicolons? a. They can be used to separate two independent clauses. b. They are used to offset clauses that are not essential to the sentence. c. They are used to separate more than one adjective modifying a noun. d. They replace letters omitted in a contraction. e. They indicate relationships among groups of items in a series when the individual items are separated by commas. <>e. They indicate relationships among groups of items in a series when the individual items are separated by commas.
  2. Verb tense: a. is the form of verb without a reference to time. b. in its standard form, includes the auxiliary word "to." c. uses two negatives to communicate a single idea. d. converts to another word when representing the past tense. e. refers to the point in time where action occurs. <>e. refers to the point in time where action occurs.
  3. "Jeri didn't do nothing" is an example of a(n) _____. a. verb tense b. irregular verb c. dangling modifier d. double negative e. split infinitive <>d. double negative
  4. Which of the following is an example of a misplaced modifier? a. Between the twins, Mackenzie is the fastest of the two. b. Katy leaped onto the stage to introduce the presentation. c. After painting all day, the table was admired by Mark. d. Sales have not been consistent and they doesn't reflect your hard work and effort. e. Without wanting to be rude, it was difficult to leave early. <>c. After painting all day, the table was admired by Mark.
  5. Which of the following is false about long sentences? a. By revising long sentences you can often increase the overall clarity of your document. b. Simple sentences often become compound and complex through the use of the word "and." c. In business writing, the goals aim more toward precision and the elimination of error. d. A good business document will not read like a college essay. e. Choppy writing does the job with a minimum of fuss and without decoration. <>e. Choppy writing does the job with a minimum of fuss and without decoration.
  1. Which of the following about qualifiers is true? a. Some qualifiers are necessary, particularly if the document serves as record or may be the point of discussion in a legal issue. b. Too many qualifiers can expose you to liability. c. In some cases direct language is required, and so qualifiers must be used. d. Too few qualifiers can weaken your writing. e. Qualifiers are unnecessary and redundant. <>a. Some qualifiers are necessary, particularly if the document serves as record or may be the point of discussion in a legal issue.
  2. _____ refers to the use of the same grammatical pattern; it can be applied to words, phrases, and sentences. a. Dangling construction b. A prepositional phrase c. Parallel construction d. Assumed similarity e. Mixed sentence pattern <>c. Parallel construction
  3. "We found the seminar interesting, entertaining, and inspiring" is an example of a sentence with _____. a. dangling construction b. a prepositional phrase c. parallel construction d. assumed similarity e. mixed sentence pattern <>c. parallel construction
  4. Business writing: a. is expository. b. is wordy. c. is decorative. d. clearly communicates a message with maximal breakdown. e. is professional and respectful. <>e. is professional and respectful.
  5. What is the first step in evaluating someone else's writing? a. Evaluate how well the writing carries out the assignment. b. Evaluate assertions. c. Check facts. d. Look for errors. e. Understand the assignment. <>e. Understand the assignment.
  6. In reviewing the instructions that were given to the writer, which of the following questions should you ask yourself? a. As a reader, do you see the goals carried out in the document? b. If you didn't know the writer and you were to find the document next year in a file where you were searching for information, would it provide you with the information it aims to convey?

c. What resources did the writer have access to, and how much time was allotted for completing the assignment? d. Does the writer explain why a particular detail is significant? e. Does the writer credit the sources of facts, statistics, and numbers? <>c. What resources did the writer have access to, and how much time was allotted for completing the assignment?

  1. As a reader, in evaluating how well the document fulfills its stated goals, _____. a. what purpose did the document need to fulfill? b. does the writer explain why a particular detail is significant? c. does the writer credit the sources of facts, statistics, and numbers? d. what role will this document have in future business activities or decisions? e. do you see the objectives carried out in the document? <>e. do you see the objectives carried out in the document?
  2. A(n) _____ is a declaration, statement, or claim of fact. a. assertion b. acculturation c. modifier d. rhetoric e. qualifier <>a. assertion
  3. By asking which question would you evaluate the assertions made in the document? a. What resources did the writer have access to, and how much time was allotted for completing the assignment? b. If the writer explains why a particular detail is significant, is the explanation logical and sufficient? c. Does the writer credit the sources of facts, statistics, and numbers? d. What role will this document have in future business activities or decisions? e. As a reader, do you see the goals carried out in the document? <>b. If the writer explains why a particular detail is significant, is the explanation logical and sufficient?
  4. In evaluating the facts cited in the document _____. a. what purpose does the document fulfill? b. is the writer's explanation of a particular detail logical and sufficient? c. does the writer credit the sources of statistics and numbers? d. what role will this document have in future business activities or decisions? e. do you see the goals carried out in the document? <>c. does the writer credit the sources of statistics and numbers?
  5. What is the last step in evaluation? a. Evaluate how well the writing carries out the assignment. b. Evaluate assertions. c. Check facts. d. Look for errors.
  1. Which of the following is false with regard to design evaluation? a. The template of a page influences how information is received. b. Margins create space around the edge and help draw attention to the content. c. One-inch margins are standard. d. Template expectations are distinct from audience expectation, though they are often related. e. Most software programs have templates for basic documents. <>a. The template of a page influences how information is received.
  2. _____ represent the normative expectations for a specific type of document. a. Frames b. Typefaces c. Templates d. Serifs e. Sans serifs <>c. Templates
  3. Which of the following about templates is true? a. They influence how information is received. b. They refer to how information is presented. c. There are two general categories of templates. d. They have spaces that establish where a date should be indicated. e. They are the basic organizational unit for presenting the key points in a document. <>d. They have spaces that establish where a date should be indicated.
  4. _____ involves where the text lines up on the page. a. Typeface b. Word wrap c. Line spacing d. Page layout e. Line justification <>e. Line justification
  5. The space on the page free of the text is called _____ space. a. white b. textbox c. gray d. window e. black <>a. white
  6. Which of the following is false with regard to line justification? a. Letters often have a left justify, lining up the text on the left side of the page. b. Left and right justify can produce large gaps between words, making the sentences appear awkward and hard to read. c. When the ends of each line on the right side are "ragged," it creates uneven spaces between words and gives the appearance of organization while promoting black space. d. Balance between text (often black) and white space creates contrast and allows for areas of emphasis.

e. Left justify often produces the appearance of balance, as the words are evenly spaced. <>c. When the ends of each line on the right side are "ragged," it creates uneven spaces between words and gives the appearance of organization while promoting black space.

  1. _____ refers to design of symbols, including letters and numbers. a. Framing b. Textbox c. Object d. Page layout e. Typeface <>e. Typeface
  2. A _____ is a small cross line, often perpendicular to the stroke of the letter, which is decorative but also makes the letter easier to read. a. monospaced font b. serif c. cursive d. sans serif e. frame <>b. serif
  3. Which of the following is a serif typeface? a. Arial b. Standard c. Calibri d. Times New Roman e. Helvetica <>d. Times New Roman
  4. Which of the following is a sans serif typeface? a. Arial b. Garamond c. Antiqua d. Times New Roman e. Lucida Bright <>a. Arial
  5. Sans serif fonts: a. are mainly used for text. b. serve the purpose of differentiating characters that could otherwise look similar. c. are most commonly used for headings. d. are often easier to read. e. have a small cross line, often perpendicular to the stroke of the letter. <>c. are most commonly used for headings.
  6. _____ are the basic organizational unit for presenting and emphasizing the key points in a document. a. Headings b. Sentences c. Typefaces