Download GED Exam 2 (2024/2025) | Actual Questions and Answers Latest Updated 2024/2025 (Graded A+) and more Exams Sales Management in PDF only on Docsity! GED Exam 2 (2024/2025) | Actual Questions and Answers Latest Updated 2024/2025 (Graded A+) AIDA Format Answer ✔✔A - Grab the reader's ATTENTION I - Introduce and arouse INTEREST in the product D - Create DESIRE for the product through solid evidence A - request ACTION Use this for step pattern for a typical sales message, difficult claim requests, proposals inside and outside organizations, and other similar scenarios Using logical appeal Answer ✔✔Assert 3-4 central selling points. What your product, service, or idea special? Use evidence to convince Keep ethical persuasion in mind Using self esteem and emotional appeals Answer ✔✔1. Praise actions from the past 2. Use quantitative information to show how an individual has helped 3. Show how much the support needed 4. Give a compliment Tap into peoples emotions: 1. Use the scarcity technique 2. Offer "social proof" 3. Use the reciprocity approach (give something back to the reader/listener like gifts) sales speech Answer ✔✔avoid memorizing to not sound so robotic, begin with an attention getter, 3-4 selling points, close by request for action, Proposal paper Answer ✔✔memo format, one solid page, persuade an audience to implement a service you can provide, talk about a product that has multiple elements to it, Resume: Chronological, one page format Answer ✔✔Chronological Resume: is the traditional approach by many employers, emphasizes directly related experience, lists positions in reverse chronological order, is best if you have a strong work history and are looking for similar work Important Resume info Answer ✔✔Name and address Career objective and qualifications (optional) Academic credentials Employment history, skills, and accomplishments Activities and achievements Details to include in a resume Answer ✔✔Education: School you are still attending, post-secondary school attended, off-campus training related to career goals, grades, if impressive, avoid high school info Work experience and accomplishments: places worked and positions held, employer info, title and dates of employment, jobs, and accomplishments related to career goals Work experience Answer ✔✔Include all valuable work experience even if it does not directly relate to the job you are seeking Describe your job duties clearly Avoid job inflation. The bus person in a restaurant is not the same as the assistant manager Start resume phrases with verbs Answer ✔✔Accomplished, achieved, administered, assisted, chaired, coordinated, completed, developed, established, explored, identified, improved, initiated, investigated, Personal space small to large Answer ✔✔Latin american Arab cultures French North american German Japanese Handshake differ from culture to culture Answer ✔✔US- firm handshake France-soft handshake is preferred Germany- firm handshake, for men, this is traditionally accompanied with a very slight bow of the head Japan- handshake with the arm firmly extended, accompanied by a traditional fairly low bow Middle east- handshake with the free hand placed on the forearm of the other person high-context culture Answer ✔✔people rely heavily on situational cues for meaning when communicating with others middle east all caps, over-the-top courageous, Japan request message Answer ✔✔indirect opening, something about the natural landscape, poetic tradition Negative new US Answer ✔✔start with indirect buffer, bad news is said later/ middle Negative news england Answer ✔✔-similar to US format, neutral buffer opening, logical second paragraph opening and setting up bad news -subtle difference is no "you" attitude or positive emphasis like US culture norms Homonym/Word Twin Errors Answer ✔✔1. there, their, they're 2. to, too. two 3. its, it's 4. Know, no 5. your, you're 6. then, than 7. a lot, allot 8. sight, site, cite 9. close, clothes 10. loose, lose 11. quiet, quite 12. role, roll 13. everyday, every day 14. choose, chose 15. accept, except 16. affect, effect 17. do, due 18. forward, foreword 19. morale, moral 20. principle, principal 21. respectively, respectfully 22. our, are 23. accede, exceed 24. excess, access 25. adept, adopt 26. advise, advice 27.
