Download GMS 520 FINAL EXAM Questions with 100% correct Answers Latest Updates 2024 GRADE A+ and more Exams Nursing in PDF only on Docsity!
GMS 520 FINAL EXAM Questions with 100%
correct Answers Latest Updates 2024
GRADE A+
- free market economy: โโโ goverment has little interventjon, market/prices are deter-mined exclusively by forces of demand and supply, private enterprises control the economy
- global governance: - โโโ supernational bodies that regulate international transac-tions in the case there are legal issues between two different countries
- ex. wto (world trade organization), wipo, nato, uno, world bank
- international management: โโโ - the process of developing strategies, designing operating systems, and working with people around the world to ensure sustainedcompetitive advantage
- maintaining competitive advantage, stagnant no fluctuation
- new app, new tech, etc.
- globalization: โโโ - global competition characterized by networks of
international linkages that bind countries, institutions, and people in an interdependent globaleconomy
- the worldwide interdependence of resource flows, product markets, and business competition that characterize our economy
- cultures in international business: - culture affects our ways of life values and behaviours
- it can affect business relationships and decisions certain cultures conduct business differently culture intelligence
- avoid ethnocentric (assume your own culture is the best)
- have cultural literacy
- political, economic, legal, technological systems differ
- contrast of rules, laws, cultures, etc.
- international business: conducting for-profit transactions of goods and services
across national boundaries
- businesses go global in search of: - customers (larger market, gain market share)
- suppliers
- capital (less/lower taxes)
- labour (cheap labour, labour intensive companies)
- risk diversification (less risks in different markets, don't put all assets in one market)
- how companies go global: - global sourcing
- exporting
- importing
- licensing agreement
- franchising
- foreign direct investment
- global sourcing: the process of purchasing materials or services around the world for local use
- exporting: selling locally made products in foreign markets
- importing: buying foreign-made products and selling them domestically
- licensing agreement: one firm pays fee for rights to make or sell another company's products
- franchising: a fee is paid for rights to use another firm's name, branding, and methods
- foreign direct investment (fdi): carry a portfolio, go overseas, set new branch, have your own investment
- brownfield investment: - buy/invest existing, have 5 candidates, bring lawyers, accountants to look at prior company's books to see facts behind figures
- greenfield: from scratch, buy building, build
- five key global trends: 1. changing balance of growth towards emerging mar- kets
- need for increased productivity and consumption in developed countries
- increasing global interconnectivity
make world smaller
- increasing gap between supply and demand of natural resources
- challenge for governments to develop policies for economic growth and financial stability
- challenges to globalism: - backlash against capitalism and rekindling of na- tionalism (some countries want to be more protectionist)
- increased protectionism of high-demand resources (anti - globalization and free trade, setting taxes and duties on foreign goods)
- need to develop top managers with international understanding and experience
- increasing pressure and publicity for companies to consider the social responsibility of their actions
- effects of globalization on corporations: - global companies are becoming less tied to specific locations
- companies that desire to remain competitive will have to develop a cadre of
experienced international managers
- small companies are also affected by, and in turn, affect globalism
- the globalization of human capital: - while firms still offshore manufacturing jobs, some are reshoring jobs to lower shipper costs
- firms are outsourcing white-collar jobs to other countries such as India
- for global firms, winning the war for talent is a pressing issue
- regional trading blocs: - economic agreements to reduce and remove tariff and nontariff barriers (usmca)
- free flow of goods, services, and factors of production
- trade blocs continually expand their borders to include neighboring countries
- much of today's world trade takes place within these three regional free-trade blocs: western europe, asia, and the americas
- regional economic groups: - free trade area (free flow of trades and services)
- customs union (agreement remove barriers, have custom policy; uniform policy for non-members, common rules)
- common market
- economic union (eu)
- political union (all become one country)
- the political and economic environment: - sustainability - economic, political, social, and environmental - has become a significant worldwide issue
- top four risks - government regulation country financial risks, currency risks, political and social disturbances
- regions view risks differently - cyber security is the top risk of north america
- ethnicity is a driving force behind political instability
- religious disputes lie at the heart of differences
- political risk: - any governmental action or politically motivated event that could adversely affect the long-term profitability or value of a firm
- ex. political unrest, civil wars, etc.
- typical political risks: - expropriation and confiscation
- nationalization
- terrorism
- discriminatory treatment
- barriers to repatriation of funds
- interference in managerial decision making
- dishonesty by government officials
- political risk assessment: - helps companies manage exposure to risk and minimize financial loss
- two forms:
- consultation with experts
- development of internal staff capabilities - increasingly common
- managing political risk : avoidance and adaptation: - equity and sharing
- participating management
- localization of the operation
- development assistance
- managing political risk: dependency: - input control
- technology control
- expatriate position control
- distribution control
- political risk insurance (opic and fcia)
- local debt financing
- economic risk: - currency change (variations in loss is not due to exchange rate)
- capital control
- closely related to political risk
- economic risk is related to debt
- credit rating is bad, b or less
- determined by a country's ability or intention to meet its financial obligations
- historically, most industrialized nations have posed little risk of economic instability
- however, the level of economic risk in europe is of concern in the eurozone due to debt problems in some eu member countries
- categories of economic risk: - loss of profitability due to abrupt changes in monetary and fiscal policies
- loss of profitability due to changes in foreign investment policies
- risk of currency exchange-rate volatility results in currency translation exposure
- the legal environment: consists of the local laws and legal systems of those countries in which an international company operates, and of international law - which governs relationships between sovereign countries
- types of legal systems: - common law
- approaches to contract law: - common law - details must be written in the contract to be enforced
- civil law - assumes promises will be enforced without specifying the details
- in asia, the contract may be in the relationship, not on the paper
- other regulatory games: - protectionist policies, such as tariffs or quotas and other import and trade restrictions (laws to favour their own country)
- the attractiveness of the tax system (controlled or fee)
- the level of government involvement in the economic and regulatory environment varies among countries (exchange rates can make you lose money->manage by investing back in the community; legal or compliance unit)
- globalization of information technology: - the speed and accuracy of infor- mation transmission are changing the nature of international managers' jobs
- cultural barriers are being lowered gradually
- technology gets dispersed around the world by mne's
- explosive growth for information technology is both a cause and effect of globalism (issue of low internet penetration in different high IT countries)
- developing skills for enhance your career: - communication
- critical thinking
- collaboration
- knowledge application/analysis
- business ethics/social responsibility
- the social responsibility of mncs: - csr dilemma
- profit is mnc's only goal
- mncs should anticipate and solve social needs financial commitment is costly for csr
- how do you balance profit motives with csr?: - funding projects that drives increase in demands and customer loyalty
- start inside the company itself to attract employees
- try to sensitize shareholders on the need for csr
- agency problem: where the actions or choices of a manager differ from those of the owners of the company
- stakeholders: - agents those whose actions affects the firm and who are equally affected by the firm's operations
- find a way to reconcile multiple expectations from home country and host country stakeholders
- business benefits from csr: - improved access to capital
- secured license to operate (ex. samsung unsafe work environment, sued in korea)
- revenue increase and cost and risk reduction
- improved brand value and reputation with customer attraction and retention
- improved employee recruitment, motivation, and retention
- global corporate culture: - an integration of the business environments in which firms currently operate
- different countries may adopt strikingly different positions that can be traced to history and culture
- can focus on different things
- contingency approach: - dependent on...
- csr/management style you use should be dependent on the environment
- dealing with confusion about cross-cultural dilemmas: - engaging stake- holders (and sometimes ngos) in a dialogue
- establishing principles and procedures for addressing difficult issues such as labor standards for suppliers, environmental reporting, and human rights
- adjusting reward systems to reflect the company's commitment to csr
- moral universalism: addressing the need for a moral standard that is accepted by all cultures
- ethnocentric approach: applying the morality used in home country - regard- less of the host's country system of ethics
- ethical relativism: - adopting the local moral code of whatever country in which a firm is operating
- best option: ethical relativism provided that such actions are not against the norms/laws in the home country
- international business ethics: - refers to the business conduct or morals of mncs in their relationships with individuals and entities
- ethics vary based on cultural value system and generally accepted ways of doing business in each country or society
- three tests of ethical corporate actions: - is it legal?
- does it work in the long run?
- can it be talked about?
- policies to help mncs to confront concerns about ethical behaviour and social responsibility: - develop worldwide code of ethics
- build ethical policies into strategy development plan regular assessment of the company's ethical posture
- if ethical problems cannot be resolved, withdraw from that market (mostly applies in oil, gas, and mining sectors - > if you can't get a license, leave)
- steps to an ethical decision: - consult the laws of both the home and the host countries
- consult the international codes of conduct for mnes
- consult the company's role of ethos and established norms
- weigh stakeholders' rights
- follow your own conscience and moral code
- common criticisms of mnc subsidiary activities (1): - some mncs locally raise their needed capital, contributing to a rise in interest rates in host countries (hard for local companies to enter markets and have access to capital, exploit resources and own it, no room for host country/locals successes/opportunities)
- the majority of the stock of subsidiaries is owned by the parent company; host country people have little control over the operations within their borders
- mncs must learn to accommodate the needs of other organizations and countries
- interference in local politics
- disregard of local culture and belief systems
- mncs reserve the key managerial and technical positions for expatriates (abroad), instead of developing host-country personnel (no room to learn, no technology transfer)
- common criticisms of mnc subsidiary activities (2): - mncs do not adapt technology to the conditions in host countries
- mncs concentrate research and development activities at home, restricting tech- nology transfer and know-how to host countries
- mncs create a demand for luxury goods in host countries at the expense of
consumer goods
- mncs start foreign operations by purchasing existing firms, not by developing new facilities in host countries
- mncs dominate major industrial sectors, contributing to inflation, by stimulating demand for scarce resources and earning excessively high profits and feeds
- mncs are not accountable to host nations but only respond to home-country governments; they are not concerned with host-country plans for development
- benefits of mnc subsidairy: - creating jobs
- stimulate economy
- increasing global collaboration/put countries in global supply chain
- can influence positive relations between governments
- invest in csr/give back to community
- recommendations mncs operating in developing countries: - do no inten-
tional harm, including respect for the integrity of the ecosystem and consumer safety
- produce more good than harm for the host country
- contribute by their activity to the host country's development
- respect the human rights of their employees
- to the extent that local culture does not violate ethical norms, respect the local culture and work with and not against it
- mncs should pay their fair share of taxes to the host country
- cooperate with the rival government in developing and enforcing just background institutions
- dimensions of sustainability: - economic
- environmental
- a sustainable business has to consider future generations, biodiversity, animal protection, human rights, life cycle impacts, accountability, transparency, openness, education, and learning, and local action and scale
- cultureq: a set of shared values, understandings, assumptions, and goals that are learned from earlier generations, imposed by present members of a society, and passed on to succeeding generations
- cultural sensitivity/empathy: an awareness of an honest caring about another individual's culture
- why do businesses need to respect culture?: - losing business relationships = losing opportunities = losing money
- core management functions: - planning
- culture and the management function: - poor intercultural communication skills still constitute a major management problem
- managers' knowledge of other cultures lags far behind their understanding of other organizational processes
- one study found that up to 40% of expatriate managers leave their assignments early because of poor performance or poor adjustment to the local environment
- cross-cultural differences are the cause of failed negotiations and interactions, resulting in losses to U.S firms of more than $2 billion a year for failed expatriate assignments alone
- however, cross-cultural training is effective in developing skills and enhancing adjustment and performance
- national variables: - economic system
gms 520 final exam review Study online at https://quizlet.com/_axxjn3
- political system
- physical situation
- technological know-how
- socioculture variables: - religion
- cultural variables: - values
- attitudes variables: - work
gms 520 final exam review Study online at https://quizlet.com/_axxjn3
- materialism
- individualism
- change
- individual and group employee job behaviour: - motivation
- productivity
- commitment
- ethics
- organizational culture: 1. exists within and interacts with societal culture
- varies a great deal from one organization, company, institution, or gorup to another
- represent those expectations, norms, and goals held in common by members of that group