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This document offers a comprehensive glossary of essential terms and concepts related to phlebotomy. it defines key medical vocabulary, including terms related to healthcare providers, facilities, procedures, and legal and ethical considerations. The glossary is valuable for students and professionals in the healthcare field seeking to expand their understanding of phlebotomy practices and terminology. it is particularly useful for those preparing for exams or seeking a quick reference guide to important concepts.
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Hartman's Phlebotomy Final questions and answers Review provider - a person or organization that provides health care, including doctors, nurses, clinics, and agencies. facility - a place where health care is delivered or administered; may be a hospital, doctor's office, clinical laboratory, treatment center, etc. payer - a person or organization paying for healthcare. diagnose - to make a medical determination of illness. inpatient - a type of medical care provided to patients who stay at a facility overnight. outpatient - a type of medical care that does not require an overnight stay. acute - as related to illness, short-term and requiring immediate care. discharge - to release a patient from a medical facility. admit - to check a patient in to a medical facility for inpatient care. long-term care facility - a center that provides skilled care 24 hours a day to residents who live there. clinical laboratory - a facility that collects and analyzes specimens from patients in order to provide doctors and other healthcare professionals with information. specimen - a portion or sample of something larger, collected for study or analysis.
reference laboratory - facility that primarily analyzes specimens sent from other locations. Clinical Laboratory Improvement Amendments (CLIA) - federal regulations regarding the staffing and operation of clinical laboratories. accredit - officially approve through a specific process. Joint Commission - an independent, nonprofit organization that evaluates and accredits. chemistry - in a clinical laboratory, the department concerned with analyzing specimens for the presence of particular chemicals. hematology - in a clinical laboratory, the department concerned with analyzing specimens to study properties, diseases, or disorders of the blood. coagulation - the process of blood clotting. microbiology - in a clinical laboratory, the department concerned with the study of bacteria, viruses, fungi, and other microorganisms. microorganisms - living things so small they can only be seen under a microscope. culture - in medicine, to cause any microorganisms present to multiply. immunology - in a clinical laboratory, the department concerned with analyzing specimens to study the body's response to disease. antibody - a protein made by the body to protect against foreign substances.
capillary puncture - the puncture of a patient's skin for the purpose of collecting a blood specimen from the capillaries beneath the puncture site; also called dermal puncture. policy - a course of action that should be taken every time a certain situation occurs. procedure - a method, or way, of doing something. requisition - an order for diagnostic tests to be completed. quality assurance - in health care, ensuring that care is being provided according to facility policy and procedures, with results to meet expectations. quality improvement - in health care, practices that seek to make care better in a way that can be measured. quality control - in health care, processes put into place to document that standards are being met. Clinical Laboratory Standards Institute (CLSI) - a nonprofit organization that develops standards of practice for laboratories worldwide. certification - a process used in healthcare to ensure skills are mastered for particular positions. clinical experience - experience working with patients in a healthcare facility. continuing education - in health care, education intended to keep healthcare workers up to date on changes in medicine that affect their jobs; it may also address new equipment, new procedures, or policy changes, or provide a review of important topics. professional - having to do with work or a job.
personal - having to do with life outside a job. professionalism - behaving properly when on the job. empathy - identifying with the feelings of others. tactful - showing sensitivity and having a sense of what is appropriate when dealing with others. conscientious - careful; guided by a sense of what is important and right. stress - a state of being overwhelmed by mental or emotional demands. stressor - something that causes stress. ethics - the knowledge of right and wrong. law - a rule established to help people live peacefully together and to ensure order and safety. confidentiality - the legal and ethical principal of keeping information private. Health Insurance Portability and Accountability Act (HIPAA) - a federal law that requires health information be kept private and secure and that organizations take special steps to protect this information. protected health information (PHI) - a person's private health information, which includes name, address, telephone number, social security number, email address, and medical record number.
informed consent - in health care, acknowledgement of agreement to treatment or to a procedure that is given after receiving information regarding risks and benefits; informed consent must usually be documented before treatment begins. express consent - consent that is actively, consciously acknowledged. assault - the use of words or actions to cause another person to feel fearful of being harmed. battery - the intentional touching of another person without permission. minor - a person less than 18 years of age. cognitive - related to the ability to think and process information. implied consent - the assumption that a person agrees to treatment or to a procedure; allows medical treatment to be provided in emergency situations, for example, even if the patient is not able to express consent. American Hospital Association (AHA) - a nonprofit membership organization concerned with providing information to the healthcare industry and the public regarding healthcare issues and trends. advance directive - a legal document that allows people to decide what kind of medical care they wish to have in the event they are unable to make those decisions themselves. living will - a type of advance directive that outlines specific medical care a person wants, or does not want, in case he becomes unable to make those decisions. do-not-resuscitate (DNR) - a medical order that instructs medical professionals not to perform cardiopulmonary resuscitation (CPR) in the event of cardiac or respiratory arrest.
durable power of attorney for health care - a signed, dated, and witnessed legal document that appoints someone else to make the medical decisions for a person in the event he or she becomes unable to do so. medical social worker - employee at a health care facility who deals with patients' social, emotional, and financial needs. communication - the process of exchanging information with others by sending and receiving messages. verbal communication - communication involving the use of spoken or written words or sounds. nonverbal communication - communication without using words. cliché - phrase that is used over and over again and does not really mean anything. syncope - loss of consciousness; also called fainting. cyanotic - blue or gray, in reference to skin color. anticoagulant - a substance that stops blood from clotting. hemostasis - the stopping of a flow of blood hemoglobin - an oxygen-carrying protein in red blood cells. documentation - in health care, the creation of a record of care given to a patient.
healthcare-associated infection (HAI) - an infection acquired in a healthcare setting during the delivery of medical care. chain of infection - a way of describing how disease is transmitted from one human being to another. causative agent - a pathogenic microorganism that causes disease. reservoir - a place where a pathogen lives and multiplies. portal of exit - any body opening on an infected person that allows pathogens to leave. mode of transmission - the way a pathogen travels. direct contact - a way of transmitting pathogens through touching the infected person or his secretions. indirect contact - a way of transmitting pathogens from touching an object contaminated by the infected person. portal of entry - any body opening on an uninfected person that allows pathogens to enter. mucous membranes - the membranes that line body cavities that open to the outside of the body, such as the linings of the mouth, nose, eyes, rectum, and genitals. susceptible host - an uninfected person who could become sick. transmission - passage or transfer. infectious - contagious.
medical asepsis - measures used to reduce and prevent the spread of pathogens. surgical asepsis - the state of being completely free of all microorganisms; also called sterile technique. - Occupational Safety and Health Administration (OSHA) - a federal government agency that makes rules to protect workers from hazards on the job. Centers for Disease Control and Prevention (CDC) - a federal government agency that issues guidelines to protect and improve the health of individuals and communities. Standard Precautions - a method of infection prevention in which all blood, body fluids, nonintact skin, and mucous membranes are treated as if they were infected with an infectious disease. lancet - a sharp instrument used to make small incisions, as in capillary puncture procedures. - sharps - needles, lancets, or other sharp objects. hand hygiene - washing hands with either plain or antiseptic soap and water and using alcohol-based hand rubs. personal protective equipment (PPE) - equipment that helps protect employees from serious workplace injuries or illnesses resulting from contact with workplace hazards.
engineering controls - features incorporated in medical devices to make their use less hazardous. exposure control plan - a plan designed to eliminate or reduce employee exposure to infectious material. clean - in health care, a condition in which objects are not contaminated with pathogens. dirty - in health care, a condition in which objects have been contaminated with pathogens. disinfection - a process that destroys most, but not all, pathogens; it reduces the pathogen count to a level that is considered not infectious. sterilization - cleaning measure that destroys all microorganisms, including pathogens. flammable - able to catch fire easily. ergonomics - the science of designing equipment, areas, and work tasks to make them safer and to suit the worker's abilities. Hazard Communication Standard - OSHA's system of identifying potential hazards in the workplace. Safety Data Sheet (SDS) - document describing the composition and possible hazards of chemicals in the workplace. aerosolize - to disperse a substance through the air in such a way that it might be inhaled. centrifuge - a machine commonly used to separate substances within liquids through rapid spinning.
homeostasis - the condition in which all of the body's systems are balanced and are working together to maintain internal stability. metabolism - physical and chemical processes by which substances are broken down or transformed into energy or products for use by the body. organ - structural unit in the human body that performs a specific function. tissue - group of cells that performs a similar task. cell - basic structural unit of the body that divides, develops, and dies, renewing tissues and organs. integument - a natural protective covering dilate - to widen. constrict - to narrow. antibody - a protein made by the body to protect against foreign substances. joint - the place at which two bones meet. muscles - group of tissues that provides movement of body parts, protection of organs, and creation of body heat. central nervous system (CNS) - the part of the nervous system that is composed of the brain and spinal cord.
signs - objective information symptoms - subjective information skin - largest organ and system in the body integumentary system - function: prevents injury to internal organs, protect body against bacteria, regulates body temperature voluntary muscle - A muscle that is under conscious control involuntary muscle - A muscle that is not under conscious control. nervous system - function: control and message center of the body cerebrum - largest section of the human brain inspiration - breathing in expiration - breathing out pleura - membrane covering the lungs respiratory system - function: bring oxygen into the body and eliminates carbon dioxide digestion - process of preparing food physically and chemically so that it can be absorbed into the cells
glands - organs that produce and secrete hormones gastrointestinal system - functions; digestion, absorption, and elimination absorption - process of expelling wastes that are not absorbed into the cells endocrine system - function: maintain homeostasis through hormone secretion acquired immunity - kind of specific immunity the body acquires by fighting an infection or by vaccination septum - in cardiology, the wall dividing the right and left sides of the heart. atria - the two upper chambers of the heart (singular atrium). ventricles - the two lower chambers of the heart. tricuspid valve - the heart valve located between the right atrium and the right ventricle. pulmonary valve - the heart valve located between the right ventricle and the pulmonary artery. bicuspid valve - the heart valve located between the right ventricle and the pulmonary artery; also called the mitral valve. aortic valve - the heart valve located between the left ventricle and the aorta. cardiac conduction system - the pathway of electrical impulses that controls the heart's pumping action.
tunica adventitia - the outer layer of veins or arteries. tunica media - the middle layer of veins or arteries. tunica intima - the inner later veins or arteries. pulmonary circuit - the circulation of blood between the heart and the lungs. systemic circuit - the circulation of blood between the heart and the rest of the body (except the lungs). plasma - the liquid portion of blood. formed elements - the solid portion of blood. erythrocyte - a red blood cell; contains the protein (hemoglobin) that carries oxygen in the blood. leukocyte - white blood cell; capable of producing antibodies and destroying pathogens. thrombocyte - part of the formed elements of blood; plays a role in blood clotting; also called platelet. stem cell - a cell that can become any type of cell. neutrophil - a type of white blood cell that is the body's first defense against illness. eosinophil - a type of white blood cell.
basophil - a type of white blood cell. granulocyte - a category of short-lived white blood cells including eosinophils and basophils. lymphocyte - a type of white blood cell that plays a role in boosting the body's immune system. B cell - a type of lymphocyte that produces antibodies. T cell - a type of lymphocyte that can give chemical signals to regulate immune response or fight infected cells directly. - antigen - a substance that can prompt an immune response. monocyte - the largest of the white blood cells; matures into macrophages, which "eat" invading organisms. megakaryocyte - a cell produced in the bone marrow that fragments into platelets. complete blood count (CBC) - a common blood test used to determine the number of red blood cells, white blood cells, and platelets are in a patient's blood; CBC with differential specifies how many of each type of white cell is present. anemia - a condition in which a person has either too few red blood cells or too little hemoglobin in the blood. blood type - designation based on the presence or absence of specific antigens on a person's red blood cells; A, B, AB, and O are the most common blood types.