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Hartman's Phlebotomy technician chapter 1 latest update
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Hartman's Phlebotomy technician chapter 1 latest update providers - people or organizations that provide healthcare including doctors, nurses, clinics, and agencies facilities - places where care is delivered or administered including hospitals, doctor's offices, clinical laboratories and treatment centers(like cancer center) payers - people or organizations paying for healthcare services. These include insurance companies, government programs such as medicare and Medicaid and individual patients for clients. Phlebotomy part of trend of specialized technicians with possible 23% growth in hiring in next years - inpatient - must stay in the healthcare facility/hospital outpatient - also called ambulatory care does not require over night acute - illness short term but needs immediate treatment/hospital give examples of outpatient care facilities - urgent care, public health clinic, dr office, freestanding emergency departments discharge - go home admitted - checked in to receive care Clinical laboratories - collect and analyze specimens from patients in order to provide doctors and heath care professionals with info
specimens - samples from patients to be analyzed reference laboratories - analyze specimens collected in another place CLIA - Clinical Laboratory Improvement Amendments- regulates all lab tests regulates all lab tests - CLIA accredited - officially approved, recognized as a trusted organization joint commission - accrediting agency chemistry - department works to analyze blood and other specimens for presence of chemicals name analyses done in chemistry dept - cholesterol, glucose, and hormone levels hematology - study of the blood and blood diseases coagulation - process of blood clotting microbiology - The study of microorganisms cultured - microorganisms are caused to multiply immunology - in a clinical lab the dept concerned with analyzing specimens to study body's response to disease
capillary puncture - derma puncture capillary puncture - blood collected puncturing skin usually in fingertip or heel capillaries - tiny blood vessels just below skin policy - course of action that should be taken every time certain situations occurs procedure - a method or way of doing something example of a policy - healthcare must remain confidential example of procedure - a facility may have a procedure for reporting incidents requisition - the testing order quality assurance - make sure care is being provided according to facility policy and procedures with results that meet expectations quality improvement - in healthcare practices that seek to make care better in a way that can be measured quality control - processes put into place to document that standards are being met CLSI - Clinical and Laboratory Standards Institute
CLSI (Clinical Laboratory Standards Institute) - non profit organization that works with government agencies and healthcare providers to develop standards of practice for labs worldwide. certification - process used in healthcare to ensure skills are mastered for particular positions clinical experience - hands on practice with patients continuing education - keeps workers up to date on changes in medicine that effect their job professional - having to do with work personal - outside of job life professionalism - behaving properly at work empathy - identifying with the feelings of others tactful - having a sense of what's appropriate when dealing with others conscientious - trying to do best. responsible being prepared - supplies should be organized to make it easy to collect specimens in correct order name 4 proper grooming habits - short nails, bathing, keep hair neat, no large jewelry stress - overwhelmed