Healthcare Admin Office Procedures (Quiz Questions), Exams of Advanced Education

Download Healthcare Admin Office Procedures (Quiz Questions) and more Exams Advanced Education in PDF only on Docsity! Healthcare Admin Office Procedures (Quiz Questions) Physicians are known as mid-level providers. - False Patient has emphysema (Which department?) - Pulmonary A medical administrative assistant's appearance may influence a patient's perception of that assistant. - True. Gastroenterologist treats patients for the reproductive system. - False. If you are a MD, you are automatically a DO. - False. Person who dispenses prescribed medication. - PharmD. Provides routine health care under the supervision of a physician. - PA Physician Assistants provide supervision under a nurse. - False Confidentiality is a legal expectation in the medical office. - True Membership in a professional organization is mandatory for all medical administrative assistants. - False Patient has AIDS (Which department?). - Infectious Disease Takes patients on a walk-in-basis. - Urgent Care Center. Preparing insurance claims may be part of an assistant's responsibility. - True Patient has a heart murmur (which department?) - Cardiology Handling telephone calls is part of a medical administrative assistant's responsibility. - True A psychologist is a medical doctor. - False Patient has chronic constipation (which department?) - Gastroenterology Patient has Alzheimer's Disease (which department?) - Neurology Empathy means that an individual has an understanding of what another individual is experiencing. - True Computer skills are not widely used in the medical office today. - False Patient is elderly (which department?). - Geriatric medicine A license to practice medicine is granted for life. - False Conservative clothing must be fancy and lavish. - False Patient is 16 years old; needs a school physical (which department?) - Pediatrics. Identify the type of health care facility that provides the health care service(s) - Home health Identify the medical specialist or subspecialist who would treat patients for the following conditions: Patient has recurrent ear infections. - Otolaryngology Identify the medical specialist or subspecialist who would treat patients for the following conditions: An assistant is not obligated to be respectful, if a patient is being disrespectful. - False A response to a question is known as feedback. - True An assistant should use medical terminology with all patients of the medical office. - False Which of the following is inappropriate when dealing with an angry patient? - Record the conversation on tape. Which of the following is not usually needed when taking a telephone message? - Patient's insurance company The best way to handle an angry patient is for the assistant to become equally angry. - False It would be usual for an extremely ill patient to be upset. - False A written consent is nice to have, but phone consent for release of information is acceptable. - False Using the alphabetic filing guidelines presented in the chapter, identify which name in each group would be first when indexed. - Richard A. Smith Once a patient is deceased, there is no need for the patients' medical record, so it should be destroyed. - False A patient's attorney has the right to view a patient's record without the consent of the patient. - False An employee may be terminated if they release information that is not to be released. - True Anyone who can type slowly can be a medical transcriptionist. - False Whenever copies of a patient's medical record are made, the patient should be billed. - False An electronic patient record contains the same information as a paper record. - True Using the guideline presented in the chapter, identify which number in each group would be first when a consecutive number filing system is used? - 342588 Using the guideline presented in the chapter, identify which number in each group would be first when a consecutive number filing system is used. - 478325 Which of the following can protect the confidentially of patients electronic health information? - Track employee use of the system Using the alphabetic filing guidelines presented in the chapter, identify which name in each group would be first when indexed. - Alice Steen Using the alphabetic filing guidelines presented in the chapter, identify which name in each group would be first when indexed. - Donald G. Meier Copies of medical records are necessary for all claims filed to insurance. - False A patient may not be able to obtain a personal copy of psychiatric records. - True Medical facilities must absorb the cost of photocopying records for legal cases. - False HIPAA is a federal law that protects the confidentiality of all medical information and became effective in April 2013. - False Using the guideline presented in the chapter, identify which number in each group would be first when a consecutive number filing system is used. - 145177 All are following are found in a medical record except - Copy of the patient's monthly bill. Public health laws may necessitate the release of certain medical information - True Using the guideline presented in the chapter, identify which number in each group would be first when a consecutive number filing system is used. - 555656 Electronic health record, computerized patient record, electronic medical record, and electronic patient record are all synonymous. - True The proper way to correct an entry in a medical record is to - Draw a single line through the incorrect entry. Using the guideline presented in the chapter, identify which number in each group would be first when a consecutive number filing system is used. - 123642 Federal law prohibits the unauthorized release of all patients' private medical information. - True White correction fluid should be used when errors in a paper medical record are corrected to ensure that the correction is done neatly. - False Using the alphabetic filing guidelines presented in the chapter, identify which name in each group would be first when indexed. - Amy Johnson Using the guideline presented in the chapter, identify which number in each group would be first when a consecutive number filing system is used. - 1236 An MSN is the same type of form as an EOB. - True Deposits to a practices bank account should be made - Daily