Human Resource Development: Training and Career Planning, Exercises of Nursing

Download Human Resource Development: Training and Career Planning and more Exercises Nursing in PDF only on Docsity! 1 Page 1 of 41 MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1 Which of the following make up more than half of all coaches? 1) A) senior managers B) the human resource department C) supervisors D) coaches from outside of the organization E) managers 2 Which of the following criteria for evaluating training programs would be ideal if it were easier to directly link them to the training program? 2) A) reactions B) behaviours C) organizational results D) skills Page 2 of 41 1 E) attitudes 3 Which of the following is the human resource department's plan for unexpected vacancies in key positions? 3) A) human resource planning B) replacement planning C) succession planning D) contingency planning 204-Chapter_7_Q&A_F19 Page 3 of 20 training E) learning principles 7 Using "desirable behaviour" as a development strategy does which of the following? 7) A) implies constant learning B) uses passive methods to encourage behaviour C) increases a person's expertise D) focuses on the information-sharing process E) reinforces appropriate management style 8 A needs assessment would recommend training in which of the following situations? 8) A) accident rates are declining B) supervisors want to reward good workers C) new procedures are being introduced D) employees seem motivated 204-Chapter_7_Q&A_F19 Page 3 of 20 E) there is high morale within the organization 9 Which of the following is used to describe the strategically aligned process of helping new hires adjust to the performance aspects of their new jobs and the social aspects of the organization? 9) A) orientation B) socialization C) succession planning D) 204-Chapter_7_Q&A_F19 Page 4 of 41 onboarding E) teamwork 1 Which of the following is the process by which a new employee begins to understand and accept the values, norms, and beliefs held by others in an organization? 10) A) familiarization B) adaptation C) socialization D) orientation programs E) participation 1 Case study, simulation, and programmed learning are all examples of: 11) A) developmental strategies B) off-the-job training techniques C) role-playing D) transference 204-Chapter_7_Q&A_F19 Page 7 of 41 E) hosting seminars 1 Which of the following evaluation methods would be most effective for measuring whether skills and knowledge were required from a training program? 15) A) giving trainees a test at the end of the program B) getting feedback from other employees C) applying tests at the beginning and at the end of the training program 204-Chapter_7_Q&A_F19 Page 8 of 41 D) conducting a cost-benefit analysis E) looking at the costs associated with the training program 1 Which of the following is an organizational issue that is often covered in employee orientation programs? 16) A) employee benefits B) job duties C) disciplinary regulations D) vacations and holidays E) pay scales 1 Which of the following outcomes is associated with the implementation of a poor onboarding program? 17) A) increase organizational stability B) reduce employee anxiety C) save time D) increase labour grievances 204-Chapter_7_Q&A_F19 Page 9 of 41 E) develop clear-cut organizational expectations 1 Which of the following training evaluation criteria uses self-reports and observations by others, such a neutral observers, superiors, and customers? 18) A) organizational results B) reaction C) knowledge 204-Chapter_7_Q&A_F19 Page 12 of 41 D) environmental approach E) needs assessment 2 In which of the following steps of creating employee development plans focuses on who will be involved, what the costs will be, how much time is needed, and what support is needed to ensure success? 22) A) determine resources B) identify barriers C) link competencies and skills to business goals D) identify learning and development activities E) assess employees' needs 2 In training, to do a needs assessment means to: 23) A) assess the costs of training programs B) suggest possible methods to evaluate training programs C) diagnose environmental challenges that could be met through training D) 204-Chapter_7_Q&A_F19 Page 13 of 41 develop an external workforce analysis to fill training needs E) review recruiting and selection procedures 2 Methods and instruments used in environmental strategies for employee career development include which of the following? 24) A) videos B) job rotation C) 204-Chapter_7_Q&A_F19 Page 14 of 41 coaching D) mentoring E) team building 2 Which of the following should be stated in the training objectives? 25) A) employees' future career plans B) acceptable performance criteria C) revised job descriptions D) training costs E) where training will take place 2 Strategic human resource development involves which of the following steps? 26) A) familiarizing employees with their roles B) attempting to change employee behaviour C) passive management of employee learning 204-Chapter_7_Q&A_F19 Page 17 of 41 D) a senior worker who will show the new person around E) a formal program 3 Training pilots in flight simulators because the simulators closely resemble the actual cockpits and flight characteristics of the airplane is an example of which learning principle? 30) A) relevance B) repetition C) 204-Chapter_7_Q&A_F19 Page 18 of 41 transference D) feedback E) participation 3 When selecting a training technique, cost-effectiveness is: 31) A) the most important factor B) one of several trade-offs C) difficult to achieve D) not a priority E) less important than trainee preferences 3 An individual can take which of the following actions to develop their career? 32) A) ensure that those making promotion decisions hold them in high regard B) engage in repetitive work C) make their job more meaningful D) 204-Chapter_7_Q&A_F19 Page 19 of 41 gauge their progress through feedback E) participate in new tasks at work 3 Which of the following describes employees who change employers as part of a conscious career strategy? 33) A) contract workers B) job hoppers C) part-time employees 204-Chapter_7_Q&A_F19 Page 22 of 41 it is a test that human resource specialists can give employees to determine job standards E) it outlines which critical skills employees need to succeed in future jobs 3 The use of such instruments as behavioural modelling, sensitivity training, team building, and mentoring would indicate a developmental strategy based on the: 37) A) cognitive approach B) behavioural approach C) environmental approach D) cost-benefit approach E) assessment approach 3 Human resource departments have become more involved in employee career planning in recent years because career planning does which of the following? 38) A) taps employee potential B) reduces startup costs of hiring new employees C) automatically filters out and removes unacceptable employees D) finds and attracts capable individuals 204-Chapter_7_Q&A_F19 Page 23 of 41 E) identifies high quality candidates from a pool of applicants 3 To be truly successful in raising awareness of career options, counsellors must: 39) A) be able to outline employees' career paths for them B) get employees to assess themselves and their environment C) persuade employees to work towards career goals that the organization deems appropriate 204-Chapter_7_Q&A_F19 Page 24 of 41 D) provide feedback to the employee about their performance E) avoid using attitudes and skills tests 4 Which of the following is defined as capturing, distributing, and effectively using knowledge? 40) A) knowledge management B) training C) onboarding D) development E) orientation 4 Which of the following is a digital delivery method whereby learning materials uploaded online are accessible anytime, but the trainer and the trainee are not necessarily present at the same time? 41) A) virtual reality B) wikis C) performance support 204-Chapter_7_Q&A_F19 Page 27 of 41 D) reduce organizational stability E) increase grievances 4 According to the Conference Board of Canada, which of the following skills is considered to be critical for success in current and future jobs? 45) A) decision-making skills B) interpersonal skills C) coaching skills 204-Chapter_7_Q&A_F19 Page 28 of 41 D) project management skills E) problem-solving skills 4 The first step in any training program is to: 46) A) set a specific space as a permanent training area B) determine what the training program will be about C) determine training objectives D) assess the needs of the organization E) initiate a job redesign program TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 4 Job rotation and project teams are both environmental strategies for employee development. 47) 4 New employees' reactions to orientation and socialization activities can tell the HR department whether the activities were effective. 48) 204-Chapter_7_Q&A_F19 Page 29 of 41 4 Learning principles outline the ways that people learn most effectively. 49) 5 The learning organization creates a knowledge network where employees can share ideas and learn more about content that is important to their development. 50) 204-Chapter_7_Q&A_F19 Page 32 of 41 5 HR's active involvement in career planning furthers employee growth, taps employee potential, and satisfies employee needs. 58) 5 Recommendations for training can come from supervisors without needing review from HR specialists. 59) 6 The role that HR plays in knowledge management involves facilitating knowledge retention when employees leave or retire from the organization. 60) 1) D 2) C 3) C 4) D 5) 204-Chapter_7_Q&A_F19 Page 33 of 41 C 6) C 7) E 8) C 9) D 10) C 11) B 12) B 13) 204-Chapter_7_Q&A_F19 Page 34 of 41 B 14) C 15) C 16) C 17) D 18) D 19) A 20) B 21) A 22) A 23) C 24) B 25) B 26) D 27) E 28) B 29)